Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10667920December 23, 2014
POWER TRAIN
ON SUNDAY MORNING, DEC. 21ST, I LEFT THE HOUSE AROUND 7AM WITH DOG IN BACK SEAT TO DRIVE TO A HIKING TRAIL. EVERYTHING WAS NORMAL AS I DROVE SOUTH ON OREGON EXPRESSWAY. AFTER DRIVING ABOUT 0.5 MI AND DESCENDING THE UNDERPASS AT ALMA ST., AT AROUND 35 MPH, WITHOUT WARNING THE RED TRIANGLE LIGHT ILLUMINATED ON WITH BEEP AND INDICATORS: BRAKE, ABS, AIRBAG ON AND CHECK ENGINE. I ALSO NOTICED THE WORDS "TRANSMISSION FAILURE "ON THE MAIN DISPLAY. WHILE DRIVING UP THE OTHER SIDE OF THE UNDERPASS I REALIZED THE CAR WAS LOSING POWER. I DECIDED TO TAKE THE NEXT TURN-OFF AT ASH ST. BY NOW THE CAR HAD SLOWED TO 20-25 MPH BY THE TIME I APPROACHED ASH ST. AS I INITIATED THE TURN I REALIZED THAT I NO LONGER HAD POWER STEERING SO I TOUCHED THE BRAKES AND DISCOVERED THAT I ALSO DIDN'T HAVE POWER BRAKES. I PUSHED HARD ON THE BRAKES AND MOMENTARILY LOCKED UP THE WHEELS. BY NOW THE CAR HAD SLOWED ENOUGH THAT I WAS ABLE TO CRANK THE STEERING WHEEL HARD TO COMPLETE THE TURN. FORTUNATELY THERE WERE NO OTHER CARS ON ASH ST. SINCE I ENDED UP MAKING A RATHER WIDE TURN; THE CAR FORTUNATELY REMAINED ON THE PAVEMENT. THE CAR COASTED TO A STOP AT ASH AND SHERIDAN AND I WAS LEFT STUCK IN THE INTERSECTION WITH NO POWER. I PUSHED THE CAR TO A PARKING SPOT. IF I RECALL THE MAIN DISPLAY HAD GONE COMPLETELY DARK BY THIS TIME; IT MAY HAVE GONE DARK AROUND THE TIME I INITIATED THE TURN ONTO ASH - I CAN'T REMEMBER EXACTLY. WHILE CONSIDERING MY OPTIONS, I EVENTUALLY POWERED THE CAR OFF AND POWERED BACK ON (START BUTTON). AT THIS POINT NO INDICATORS WERE ON AND EVERYTHING APPEARED NORMAL. I TOOK THE CAR HOME AND RESOLVED TO BRING IT FOR SERVICE FIRST THING MONDAY. FORTUNATELY DRIVING TO THE DEALER DOESN'T REQUIRE DRIVING ON A HIGHWAY OR EXPRESSWAY. I'VE DRIVEN THIS CAR SINCE 2007 AND NEVER HAD A SIMILAR ISSUE. LOSING ALL POWER ON THE EXPRESSWAY WAS VERY DISCONCERTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667680December 22, 2014
STRUCTURE
THE RUBBER EXTERNAL TRUNK LATCH COVER ON A 2007 TOYOTA PRIUS HAS MELTED TO THE POINT WHERE IT IS EITHER GOOEY TO THE TOUCH IN WARM WEATHER OR FROZEN SOLID AND IMMOVABLE IN COLDER TEMPERATURES. THIS IS A SAFETY HAZARD BECAUSE OF THE LOCATION OF THE BATTERY IS IN REAR COMPARTMENT ON THE PASSENGER SIDE AND IF THERE WAS A NEED TO DISCONNECT THE BATTERY, IT WOULD BE NEARLY IMPOSSIBLE TO GET AT, DUE TO THE INFLEXIBILITY OF THE RUBBER I AM UNABLE TO OPEN THE TRUNK AND, THUS, ACCESS THE SPARE TIRE AND ANY OF MY REPAIR TOOLS, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART AND REPLACE AT THEIR COST, AS THE COST TO REPAIR IT IS EXORBITANT AND IT IS A FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667690December 22, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT. BOTH HEADLIGHTS WILL GO OUT AT ONCE. I'VE REPLACED THE BULBS WHICH DID NOT CHANGE ANYTHING. I ALSO CONTACTED TOYOTA MULTIPLE TIMES, ALL INCIDENTS ENDING UP IN THEM TELLING ME THEY WOULD DO NOTHING ABOUT THE ISSUE, IT'S NOT A RECALL AND WILL NOT BE A RECALL AND IT'S MY RESPONSIBILITY TO TAKE CARE OF. EVEN AFTER I POINTED OUT THE MULTIPLE ARTICLES I READ OF TOYOTA REIMBURSING AND EXTENDING THE WARRANTIES FOR THIS ISSUE. ALONG WITH THE CLASS ACTION LAWSUIT. I'VE LONG EXTENDED THE WARRANTY BECAUSE I BOUGHT THE CAR USED. IT HAD OVER 30,000 MILES ON IT WHEN I BOUGHT IT. THE TOYOTA DEALERSHIP IS EVEN LESS OF A HELP! GOING DOWN A DARK HIGHWAY AT 65 MPH AND BOTH HEADLIGHTS GOING OUT IS INSANE. NOT TO MENTION BEING PULLED OVER MULTIPLE TIMES FOR THE HEADLIGHT(S) BEING OUT. THIS IS ONE OF THE WORST SAFETY HAZARDS A CAR CAN HAVE AND SHOULD RECALLED AND EVERY PRIUS OWNER SHOULD HAVE THIS ISSUE TAKEN CARE OF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667265December 19, 2014
SERVICE BRAKES
DRIVING TO MY JOB AND WENT TO PARK. I PUT MY FOOT ON THE BRAKES TO SLOWLY ENTER THE SPACE ABOUT 10 FEET AWAY TRAVELING ABOUT 2 TO 5 MPH AND NEVER TAKING MY FOOT OFF THE BRAKE, THE CAR ACCELERATOR WENT INTO FULL THROTTLE AND I HIT THE WALL DAMAGING THE FRONT END. IS THIS A COMMON OCCURRENCE? . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664146December 14, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. IN 65 DEGREE WEATHER TODAY THE EXTERIOR RUBBER OVER THE LATCH MECHANISM HAS MELTED AND WILL NO LONGER FUNCTION TO OPEN THE LIFT GATE. IN COLD WEATHER THE LATCH HAS BEEN VERY DIFFICULT TO OPEN AND NOW THE MELTED RUBBER MESS HAS CEASED TO PERFORM. I CAN NO LONGER OPEN THE TRUNK OF MY CAR. THE RUBBER HAS MELTED OUT ONTO THE METAL PART OF THE LIFT GATE AND OVER THE SCREWS THAT HOLD IT IN PLACE. THIS IS A SAFETY HAZARD AS I CAN NOT ACCESS THE REAR HATCH OF MY CAR IN AN EMERGENCY OR IN ANY TYPICAL SITUATION (I WOULD HAVE TO CRAWL INTO THE TRUNK FROM THE BACK SEAT AND REMOVE THE INTERIOR PLASTIC PANEL TO OPEN THE HATCH FROM INSIDE THE CAR IF I NEEDED TO OPEN THE HATCH DOOR.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662852December 8, 2014
AIR BAGS
PASSENGER AIRBAG SENSOR DOES NOT DETECT THE PRESENCE OF A PASSENGER IN THE VEHICLE, REGARDLESS OF WEIGHT. PASSENGER AIRBAG SENSOR CONSTANTLY READS "PASSENGER OFF". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662870December 8, 2014
STRUCTURE:BODY
THE LIFT GATE LATCH ON THE 2007 TOYOTA PRIUS IS INOPERATIVE BECAUSE OF THE MELTING OF THE RUBBERIZED SUBSTANCE THAT COVERS THE LIFTGATE MECHANISM. I BELIEVE THIS IS A DEFECT THAT MANY 2007 TOYOTA PRIUS OWNERS HAVE EXPERIENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662850December 8, 2014
ELECTRICAL SYSTEM
VEHICLE DOES NOT PROPERLY START-UP AND ENDS UP IN A STATE WHERE IT CANNOT BE TURNED OFF. I PUSHED THE IGNITION BUTTON, WHICH NORMALLY QUICKLY TURNS GREEN AND NORMALLY THE CAR WOULD START. INSTEAD, THE CAR GOES INTO A STATE WHERE THE DASHBOARD ILLUMINATES, AN ERROR ICON IS DISPLAYED, AND THE POWER CANNOT BE TURNED OFF. I HOLD DOWN THE POWER BUTTON FOR OVER 5 MINUTES BEFORE THE CAR FINALLY TURNS OFF. DURING THIS TIME, THE POWER BUTTON IS AMBER, THE DASHBOARD DOES NOT SHOW THE CAR IS IN ANY GEAR, AND THE GREEN LIGHT ON THE PARK BUTTON IS ON. THE POWER BUTTON ABSOLUTELY DOES NOT FUNCTION, NOR DOES THE GEAR SELECTOR. MY UNDERSTANDING IS THAT HOLDING DOWN THE POWER BUTTON FOR 5 SECONDS SHOULD ABSOLUTELY TURN IT OFF, THIS IS NOT THE CASE. THIS HAS HAPPENED ON THREE OCCASIONS IN THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662724December 8, 2014
AIR BAGS
MY AIRBAG DID NOT DEPLOY WHEN I HAD AN ACCIDENT. WHAT'S THE LEGAL ADVICE TO FILE THE COMPLAINT TO TOYOTA?.....UPDATED 12/15/15 *BF *TR UPDATED 9/7/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10661410December 1, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RUBBER BACK HATCH RELEASE MECHANISM HAS MELTED AND BECOME MUSHY THIS SUMMER. THIS WINTER THE RUBBER MECHANISM HAS FROZEN MAKING IT IMPOSSIBLE TO OPEN THE REAR HATCH. THIS IS A SAFETY ISSUE BECAUSE I CANNOT GET TO MY SPARE TIRE OR EMERGENCY WARNING DEVICES. MY RESEARCH ON THE INTERNET HAS PROVEN THAT THIS IS NOT AN ISOLATED INCIDENT BUT VERY COMMON PROBLEM WITH THIS VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661430December 1, 2014
LATCHES/LOCKS/LINKAGES
FOR SOME TIME NOW, THE REAR LATCH HAS BEEN STICKING AND HAS BEEN NEEDING SEVERAL ATTEMPTS TO RELEASE. FINALLY, NOW IT HAS STOPPED OPERATING ALTOGETHER. THE DEALER SAYS HE IS NOT AWARE OF THE PROBLEM. WITH THE COMPLAINTS I HAVE SEEN ONLINE, I AM SURPRISED AT THE RESPONSE. IT CAN ALSO BE A SAFETY PROBLEM AT THE RIGHT CONDITIONS. I FEEL DISAPPOINTED AT TOYOTA MOTORS. AFTER MANY YEARS OF TROUBLE FREE TOYOTA OWNERSHIP I AM CERTAINLY DISAPPOINTED WITH THE RECENT DEVELOPMENTS WITH THEIR PRODUCTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653337November 26, 2014
EXTERIOR LIGHTING
2007 TOOYOTA PRIUS. OCCASIONALLY AT NIGHT, THE HEADLIGHTS GO OUT WITHOUT WARNING. *MW THE INCIDENT HAPPENED THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660229November 22, 2014
STRUCTURE:BODY
THE HATCHBACK LATCHING MECHANISM HAS DEGRADED TO THE POINT THAT IT IS NEARLY IMPOSSIBLE TO OPEN IN WINTER CONDITIONS. IN THE SUMMER THE EXPOSED RUBBER PARTS BECAME STICKY AND BASICALLY MELTED ON YOUR HAND WHEN YOU TRIED TO OPEN IT. THE LATCH ALSO BECAME HARDER TO ACTUATE. NOW IN THE WINTER THE LATCH REQUIRES SO MUCH FORCE TO OPEN IT THAT IT IS DIFFICULT TO OPEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660281November 22, 2014
UNKNOWN OR OTHER
THE REAR HATCH RELEASE ON MY 2007 TOYOTA PRIUS HAS BEGUN TO DETERIORATE AND TURN INTO A RUBBERY AND STICKY BLACK MESS. THIS ISSUE INTERFERES WITH THE USE OF THE HATCH AS THE RUBBER NOT ONLY GETS ON YOUR FINGERS BUT APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE ISSUE FIRST BEGAN THIS PAST SUMMER AND AS OUTSIDE TEMPERATURES ROSE, THE RUBBER MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659614November 20, 2014
EXTERIOR LIGHTING
MY FAMILY WAS ALMOST KILLED WHEN BOTH HEADLIGHTS WENT OUT AT THE SAME TIME ON A DARK MOUNTAIN ROAD. THIS SHOULD BE A RECALLED ITEM. PEOPLE WILL DIE WHEN BOTH LIGHTS GO OUT AND THEY ARE NOT AS LUCKY AS WE WERE. I PAID OVER $600 TO HAVE BOTH OF THESE LIGHTS REPLACED. I AM SHOCKED THAT THIS ITEM HAS NOT BEEN ISSUED AS A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659397November 19, 2014
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HATCHBACK SPRING WAS CORRODED. THE EXTERIOR LATCH WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658783November 18, 2014
STRUCTURE:BODY:DOOR
AS THE WEATHER GETS COLDER AND COLDER IN THE PITTSBURGH AREA THIS FALL, THE BACK HATCH IS BECOMING HARDER AND HARDER TO OPEN. TODAY IS THE COLDEST DAY AND THE BACK HATCH WON'T OPEN AT ALL. I SAW THAT OTHER OWNERS HAVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655041November 14, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE HATCH OR TRUNK STICKS WHEN I TRY TO OPEN IT. THE DARK RUBBER IN THE LATCH AREA APPEARS TO HAVE MELTED AND SPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654224November 11, 2014
EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WHERE IT WILL GO OUT. GENERALLY, IT WILL STAY OUT UNLESS YOU TURN OFF THE LIGHTS AND THEN TURN THEM BACK ON. ENGAGING HIGH BEAMS DOES NOT FIX THE ISSUE. IT OCCURS ANYWHERE FROM 2-3 TIMES IN THE COURSE OF A 15 MINUTE PERIOD IF I AM ON TOP OF TURNING THEM OFF THEN BACK ON RIGHT AS IT GOES OUT. THE BULB HAS BEEN REPLACED BEFORE AND IT HAS NOT FIXED THE PROBLEM. THIS ISSUE HAS BEEN GOING ON FOR LONGER THAN THE STATED DATE ABOVE, BUT THE DATE ABOVE IS THE POINT AT WHICH I HAVE OWNED THE CAR. SEVERAL MECHANICS AND EVEN THE DEALERS HAVE BEEN UNABLE TO DIAGNOSE THE EXACT PROBLEM CAUSING IT. I STILL HAVE NO SOLUTION TO MY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654010November 10, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE REAR LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED TO THE POINT THAT IT IS INOPERABLE. THE REAR LATCH RELEASE HAS MELTED TO THE POINT THAT IT ENDS UP ALL OVER MY HANDS WHEN I ATTEMPT TO OPEN THE REAR HATCH AND DOES NOT OPEN. I AM UNABLE TO OPEN THE TRUNK. THIS IS A MAJOR SAFETY ISSUE. I HAVE TWO CHILDREN UNDER THE AGE OF 5 WHO ARE STRAPPED INTO CAR SEATS. IN THE EVENT OF AN EMERGENCY, THE REAR HATCH MAY BE THE ONLY WAY TO ACCESS THEM. OBVIOUSLY, IF I AM UNABLE TO ACCESS THEM, THE FAILURE COULD RESULT IN SERIOUS BODILY INJURY OR DEATH TO THE PASSENGERS, INCLUDING MY CHILDREN. I HAVE CONTACTED TOYOTA REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR, BUT THEY HAVE TOLD ME THAT: 1) THEY ARE UNAWARE OF THE PROBLEM; 2) MY CAR IS OUT OF WARRANTY AND I DO NOT HAVE AN EXTENDED WARRANTY; AND, 3) THEY WILL NOT FIX THE CAR. DO PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA REACTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius