Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10712264April 22, 2015
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705068April 11, 2015
AIR BAGS, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STEERING, EXTERIOR LIGHTING
I BOUGHT A USED AND REGULARLY SERVICED 2007 TOYOTA PRIUS IN SEPTEMBER 2014 WITH 69,000 MILES. THIS WEEK OF APRIL 5TH, THE AIRBAG SYMBOL SHOWED UP ON THE DASH ALONG WITH THE HEADLIGHTS NOT WORKING PROPERLY. WHEN I TOOK THE VEHICLE IN TO THE LOCAL TOYOTA DEALERSHIP, I WAS TOLD THAT THE STEERING WHEEL SPIRAL COIL WAS BROKEN AND ;THAT MY AIRBAG SYSTEM WAS DISABLED. THIS HAPPENED AT 85,000 MILES. IT COST ME ALMOST $500 TO HAVE THIS COIL REPLACED. THE SERVICE MANAGER SAID THIS WAS SIMPLY DUE TO NORMAL WEAR AND TEAR. I ALSO HAVE OUTSIDE HATCH RUBBER OPENER THAT IS GOOIE AND STICKY AND THE HATCHBACK DOOR OFTEN WILL NOT OPEN. UPDATED 10/31/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704880April 10, 2015
ENGINE
THIS CAR LEAKS OIL . I HAVE TO PUT A QUART IN EACH TIME BEFORE OIL CHANGE IS DUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703673April 1, 2015
AIR BAGS
MY CAR WAS HIT AT BY AN SUV AT HIGH SPEED ON THE PASSENGER SIDE WHILE CROSSING AN INTERSECTION (THE SUV HAD RUN A RED LIGHT). MY CAR WAS THEN PROPELLED FRONT-FIRST INTO THE POLE HOLDING THE STREET LIGHTS. NONE OF MY AIRBAGS DEPLOYED, ALTHOUGH FIREFIGHTERS AND POLICE SAID THAT THE SENSORS HAD BEEN TRIGGERED. I SUSTAINED CONSIDERABLE CONTUSIONS TO MY RIBS, ELBOW, KNEES, AND ANKLES. I HAVE A TORN TENDON IN MY RIGHT ANKLE, AND WHIPLASH SEVERE ENOUGH TO REQUIRE PHYSICAL THERAPY. FIREFIGHTERS SAID THE CRASH WAS SEVERE ENOUGH THAT IF THERE HAD BEEN A PASSENGER, THEY WOULD LIKELY HAVE DIED GIVEN THE AIRBAGS DID NOT DEPLOY. UPDATED 04/13/15*BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10702328March 28, 2015
STRUCTURE:BODY
THE TRUNK LATCH COVER HAS MELTED AND THE LATCH WILL NOT FUNCTION MOST OF THE TIME. THE PROBLEM STARTED A COUPLE OF YEARS AGO. I HAVE NOT REPLACED THE LATCH DUE TO THE COST, BUT NOW IT IS WORSE AND I OFTEN CANNOT OPEN THE HATCH. THE RUBBER COVER ON THE LATCH GETS SOFT AND GUMMY IN WARM WEATHER AND GETS BLACK RUBBER ON MY FINGERS. I SEE NUMEROUS COMPLAINTS ON THIS ISSUE AND WOULD ASSUME THERE ARE MANY MORE OWNERS WHO HAVE NOT REGISTERED A COMPLAINT AND MAY HAVE PAID A HIGH PRICE TO GET THIS FIXED. IT SHOULD BE A RECALL BY TOYOTA TO FIX FOR FREE AND REIMBURSE OWNERS WHO HAVE ALREADY HAD THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701693March 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT THE IGNITION SWITCH FAILED TO RELEASE THE KEY OR TURN IT IN ORDER TO SHUT OFF THE VEHICLE. IN ADDITION, THE PASSENGER AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. MA 07/30/15 UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701151March 23, 2015
STRUCTURE:BODY
10700946 UPDATE--TOYOTA CHARGED ME $331.61 FOR THE PART AND $182.15 FOR THE LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701240March 23, 2015
EXTERIOR LIGHTING
PASSENGER SIDE HID HEAD LIGHT WILL INTERMITTENTLY GO OUT. BUT, THE LIGHT WILL WORK PROPERLY AGAIN IF IT'S TURNED OFF/ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700946March 22, 2015
STRUCTURE:BODY
I TRIED TO OPEN THE HATCHBACK AND THE ENTIRE HANDLE CAME OFF (OVER A FOOT LONG), CONNECTED TO THE CAR ONLY BY WIRES. I HAVE PREVIOUSLY REPORTED TO YOU (LAST YEAR?) THAT THE RUBBER GASKET THAT GETS PRESSED TO OPEN THIS HATCHBACK WAS MELTING AND SOMETIMES WOULD NOT OPEN THE HATCH. I NOTICED MANY OTHER SIMILAR COMPLAINTS AND HAVE BEEN WAITING FOR TOYOTA TO ISSUE A RECALL. IN THE COLDER WINTER WEATHER THIS WAS NOT SUCH A PROBLEM. I CALLED THE DEALER AND THEY ORDERED THE PART AND SAID THEY'LL CHARGE ME $400 TO REPLACE. I SAID THAT I SHOULD NOT HAVE TO PAY. I GO IN TOMORROW TO DO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694403March 15, 2015
STRUCTURE:BODY
THE TRUNK RUBBER ON THE HATCH LATCH IS DISINTEGRATING. IT'S STICKY AND GOOEY MAKING IT DIFFICULT TO OPEN THE HATCH. THE SITUATION HAS WORSENED AND SOMETIMES, I CAN'T OPEN THE TRUNK AT ALL. THIS IS HAPPENING TO MANY 2007 PRIUS OWNERS. I BELIEVE IT IS A DEFECT IN THE RUBBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692075March 4, 2015
EXTERIOR LIGHTING
STARTING IN 2014 OUR PRIUS HEADLIGHTS USUALLY ONE SIDE OR THE OTHER SIDE WOULD SPORADICALLY GO OFF. AND MOST DANGEROUS THEY BOTH GO OFF. THIS IS ESPECIALLY DANGEROUS WHEN DRIVING AT NIGHT AT HIGH SPEEDS. I'VE HAD BOTH LIGHTS CHECKED ON AND THEY ARE WORKING NO BULB ISSUE. MY MECHANIC SAID THIS IS AN ISSUE WITH THIS YEAR AND MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692190March 4, 2015
ELECTRICAL SYSTEM
MULTI FUNCTIONING DISPLAY FAILURE: TOUCH SCREEN FOR CLIMATE CONTROLS FAILED TO WORK. DEFROST BECAME UNUSABLE (DURING RAIN/COLD CONDITIONS), CAUSING CAR TO VEER OFF ROAD DUE TO DIMINISHED ROAD VISIBILITY. THIS SCREEN SPORADICALLY CEASES TO BE FUNCTIONAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10691720March 3, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE VEHICLE WAS OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT 1/2 TANK OF FUEL WAS PRESENT. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691569March 2, 2015
STRUCTURE
THE REAR HATCH RELEASE ON MY 2007 TOYOTA PRIUS HAS DETERIORATED AND TURN INTO A RUBBERY AND STICKY BLACK MESS. THIS ISSUE INTERFERES WITH THE USE OF THE HATCH AS THE RUBBER NOT ONLY GETS ON YOUR FINGERS BUT APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE DETERIORATION STARTED DURING THE SUMMER OF 2014. THE ISSUE HAS WORSENED AND THIS WINTER I HAVE BEEN UNABLE TO OPEN THE REAR HATCH WHATSOEVER. THIS IS A SERIOUS SAFETY CONCERN AS I CANNOT ACCESS MY SPARE TIRE, JUMPER CABLES, OR ANYTHING ELSE IN MY TRUNK IN ANY OTHER WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690950February 26, 2015
STRUCTURE:BODY
THE RUBBER COVERED LATCH TO THE TRUNK/HATCH HAS DISINTEGRATED SO IT IS IMPOSSIBLE TO OPEN. THIS CAUSES A SAFETY HAZARD AS I CANNOT ACCESS NECESSARY SAFETY EQUIPMENT, INCLUDING CAR JACK, EMERGENCY SIGN, AND JUMPER CABLES. I HAVE READ MANY OTHER COMPLAINTS ABOUT THIS PIECE ON THIS MODEL, AND SO BELIEVE IT TO BE A DEFECT OF THE SUBSTANCE USED IN THE LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690835February 26, 2015
UNKNOWN OR OTHER
THE BACK LATCH OF THE 2007 TOYOTA PRIUS HAS DEGRADED AND MELTED. IT NO LONGER FUNCTIONS PROPERLY AND I HAVE SAFETY CONCERNS REGARDING THE USE OF THE REAR DOOR IN CASE OF EMERGENCIES. THERE ARE A SERIES OF COMPLAINTS REPORTED AND IT IS NOT DUE TO HIGH HEAT OR CHEMICAL EXPOSURE. PLEASE ADVISE AS TO HOW TO GET THIS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690850February 26, 2015
SERVICE BRAKES
VSC, ABS, BRAKE AND ((!)) LIGHTS CAME ON, BUZZING IN CABIN. ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR, VEHICLE STOPPED BUT TOOK A LONG DISTANCE TO DO SO AND DRIVER HAD NO CONTROL OF THE BRAKING SYSTEM. TOOK VEHICLE TO MECHANIC, HE STATES HE CANNOT DO ANYTHING FOR THIS VEHICLE, TOOK TO TOYOTA, THEY STATED IT WAS THE 12V BATTERY, REPLACED, TECHNICIAN STATED THAT IF THE LIGHTS CAME BACK ON THE ACTUATOR WOULD NEED TO BE REPLACED FOR $2100.00.LIGHTS OUT ON DASH FOR LESS THAN 48 HOURS, CAME BACK ON, RETURNED TO TOYOTA, NOW A DIFFERENT TECHNICIAN STATES THE ECU AND THE ACTUATOR ARE IN THE SAME ASSEMBLY AND IT WILL COST $2869.73 TO REPLACE. THE TECHNICIAN STATED THAT IF WE DON'T WANT TO REPLACE IT RIGHT NOW THAT'S OKAY BECAUSE THE CONVENTIONAL BRAKES WILL STILL WORK JUST FINE. LEFT THE DEALERSHIP AND PICKED UP MY DAUGHTER, TOOK HER TO PICK UP HER GLASSES AND WHEN WE LEFT THE BRAKES DID THE SAME THING, THE BUZZING IN THE CABIN AND THE BRAKES WENT ALL THE WAY TO THE FLOOR AND STOPPED AFTER A LONG DISTANCE WITH NO DRIVER CONTROL. TOOK TO ANOTHER MECHANIC AND ALTHOUGH THE SAME LIGHTS ARE ALL LIT UP ACROSS THE DASH THEY COULD PULL NO CODES AT ALL. WHEN THE CAR WAS STARTED AGAIN THE LIGHTS WERE ALL OFF ALTHOUGH THE MECHANIC COULD NOT CLEAR ANY CODES. IT SEEMS NO ONE IS REALLY SURE WHAT IS CAUSING THIS OR IF THE CODES WHEN THEY DO SHOW ARE VALID CODES. I JUST KNOW THAT THE VEHICLE IS NOT SAFE AND TOYOTA COULD NOT GUARANTEE THAT IF THEY REPLACE THE ECU AND THE ACTUATOR THAT IT WOULD BE FIXED. ONE OF THE TECHNICIANS STATED THAT THIS MAY BE A PROBLEM THAT I WILL JUST HAVE TO THROW MONEY AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690702February 25, 2015
ELECTRICAL SYSTEM
I STARTED MY CAR AND AS I WAS DRIVING NOTICED NO INSTRUMENT LIGHTS ON DASH. I TRIED TURNING ENGINE OFF (2 STEP PROCEDURE) AND WAS UNABLE TO STOP ENGINE, UNABLE TO REMOVE KEYS. I WAS STUCK WITH A CAR THAT WAS RUNNING, AN INABILITY TO LOCK THE CAR BECAUSE IT DID NOT RECOGNIZE THE COMMANDS. I TRIED CALLING THE CLOSEST DEALERSHIP AND WAS PASSED FROM ONE PERSON TO ANOTHER WITHOUT ANSWERS AS TO WHAT TO DO. I THEN CALLED THE DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY WERE ABLE TO TELL ME HOW TO GET THE ENGINE OFF - AND THEY SAID THERE HAD BEEN A RECALL ON THE INSTRUMENT CLUSTER. I HAD NOT BEEN NOTIFIED. I REGULARLY HAVE MY CAR SERVICED AT THE DEALERSHIP - AS RECENTLY AS 3 WEEKS AGO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683077February 12, 2015
STRUCTURE:BODY:DOOR
THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. IF IT'S COLD OUT IT WILL NOT OPEN AT ALL. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. I CAN NOT GET TO SPARE TIRE OR TOOLS DURING COLD WEATHER. I AM UNABLE TO GET TO THE CHILD CAR SEAT STRAP THAT LATCHES BEHIND SEAT TO TAKE CAR SEAT OUT. THE PART IS VERY EXPENSIVE TO REPLACE AND I HAS SEEN NUMEROUS POSTINGS ON THIS SITE OF THE SAME ISSUES ACROSS THE UNITED STATES. TIME TO MAKE TOYOTA OWN UP AND REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682472February 10, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER BECOMING STUCK ON THE RAILROAD TRACKS, A TRAIN CRASHED INTO THE VEHICLE AND THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE OWNERS HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000...UPDATED 02/20/150 *BF UPDATED 04/06/15*LJ UPDATED 04/14/15
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius