Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11290094December 19, 2019
AIR BAGS
AIR BAGS FAILED TO DEPLOY IN CAR CRASH: MY 2010 PRIUS WAS STUCK BY ANOTHER CAR WHO RAN A RED LIGHT, IN THE FRONT RIGHT (PASSENGER SIDE). THE CAR THAT STRUCK ME WAS TRAVELING APPROX 35MPH AND PUSHED MY CAR (ALSO TRAVELING APPROX. 35MPH) INTO THE PATH OF A WOODEN TELEPHONE POLE THAT SUSPENDED THE TRAFFIC LIGHTS OVER THE INTERSECTION. MY CAR TRAVELED ABOUT 20-30 FEET FURTHER AND STOPPED WHEN MY CAR HIT THE POLE HEAD ON. THE TELEPHONE POLE BROKE IN TWO IN THE IMPACT. NONE OF MY AIR-BAGS DEPLOYED. THE POLICE REPORT IS INCORRECT REGARDING THE AIRBAGS. I HAVE CONTACTED THE POLICE DEPARTMENT TO AMEND THE REPORT. AS SEEN IN THE ACCOMPANYING PHOTOGRAPHS, THE AIR BAGS DID NOT DEPLOY, CONTRARY TO THE POLICE REPORT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11289625December 17, 2019
SERVICE BRAKES
THE NIGHT BEFORE, EVERYTHING WAS WORKING FINE. THE NEXT DAY, I START MY CAR UP AT 4PM-5PM, FIRST TIME I STARTED MY CAR AND I HAVE NEW LIGHTS ON MY DASHBOARD. THE EBRAKE LIGHT, ABS LIGHT, BRAKE SYSTEM LIGHT, AND TRACTION LIGHT. I RELEASE MY EBRAKE AND THE EBRAKE LIGHT IS STILL ON. CONCERED I CHECKED THE BREAK FLUID AND THE 12V BATTERY AND THOSE WERE FINE. DROVE THE CAR AROUND THE BLOCK TO SEE IF THERE WAS AN ISSUE OR IF THE LIGHTS WERE JUST ON. THE BRAKES WERE ALMOST COMPLETELY OUT THE VEHICLE WOULD ONLY STOP WHEN I PUT MY FOOT TO THE FLOOR. I END UP TAKING THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP WERE AFTER FOUR HOURS OF LOOKING AROUND, INFORMED ME THAT IT WAS THE BRAKE ACTUATOR AND THE BOOSTER PUMP. WHICH ALSO CAME WITH A BILL OF $3000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288311December 11, 2019
EXTERIOR LIGHTING
FIRST THE DRIVER'S SIDE LOW BEAM FAILED, FOLLOWED BY THE PASSENGER LOW BEAM HEADLIGHT DAYS LATER. AFTER REPLACING BOTH LIGHTS, THE DRIVER'S SIDE LOW BEAM FAILED FOLLOWED BY THE PASSENGER'S LOW BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281909November 22, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AS I WAS DRIVING 55-65 MPH ON THE HIGHWAY, THE CHECK HYBRID SYSTEM ALERT CAME ON, AND ALL OF A SUDDEN I LOST POWER. I WAS ABLE TO MAKE IT HOME BUT GOING UP HILL IT WOULD NOT GO FASTER THAN 35 MPH, AND 40-50 MPH ON FLAT GROUND. THIS HAPPENED ON A BUSY HIGHWAY WHERE THE AVERAGE SPEED IS 55-65 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281616November 21, 2019
ENGINE
MY 2010 TOYOTA PRIUS WAS IMPECCABLY MAINTAINED BY DESERT TOYOTA OF TUCSON, ALL SERVICE RECORDS KEPT. OIL WAS CHANGED EVERY 5,000 MILES RATHER THAN THE DEALER-RECOMMENDED 10,000. THIS WAS MY 4TH TOYOTA AND I EXPECTED IT, LIKE MY OTHER TOYOTAS, TO HAVE NO SIGNIFICANT PROBLEMS FOR YEARS. BUT SUDDENLY IN 2017, WHEN THE ENGINE TURNED OVER 107,000 MILES (THUS MAKING IT OUT OF WARRANTY), I HAPPENED TO CHECK THE OIL (SEVERAL THOUSAND MILES BEFORE THE NEXT SERVICE WAS DUE) AND FOUND IT NEAR THE BOTTOM OF THE DIPSTICK. IT WAS FORTUNATE THAT I CHECKED IT BECAUSE I WAS ABLE TO ADD OIL AND SAVE THE ENGINE. THE CAR PERFORMED AS BEFORE, BUT CONTINUED TO BURN ABOUT A QUART OF MOTOR OIL EVERY 1000 TO 1500 MILES. THERE WAS NO EVIDENCE OF EITHER SMOKE FROM THE EXHAUST, OR OIL STAINS UNDERNEATH THE CAR. MY SERVICE PERSON AT DESERT MERELY SHRUGGED AND SAID THIS KIND OF THING HAPPENED OCCASIONALLY, OFFERED NO REMEDY OR CONTACT WITH THE TOYOTA REP. I BEGAN TO SEARCH THE INTERNET, FINDING THAT THERE HAVE BEEN THOUSANDS OF 2010 TOYOTA PRIUSES WITH THIS PROBLEM. I HAVE KEPT THE CAR ON THE ROAD BUT AM AWAITING A REIMBURSED REMEDY FROM TOYOTA, POSSIBLY THROUGH A CLASS ACTION SUIT. THIS OIL LEAKAGE POSES INCALCULABLE SAFETY RISKS TO THE ENVIRONMENT IN POLLUTION AND UNPREDICTABLE OCCURRENCES. TOYOTA OWNERS DO NOT EXPECT A $5000 ENGINE REPAIR ON A $25,000 CAR WITHIN 7 YEARS OF PURCHASE, NOR SHOULD THEY BE RESPONSIBLE FOR A TOYOTA DEFECT WHICH CONVENIENTLY OCCURS WHEN THE CAR IS JUST OUT OF ENGJINE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280789November 18, 2019
UNKNOWN OR OTHER
THE BEST I CAN GET IS 40 MPG WITH MOSTLY CITY DRIVING. WHICH IS SO MUCH WORSE THAN THEIR CLAIMED 55+ MPG. ANYONE HAS THE SAME COMPLAIN ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278244November 5, 2019
EXTERIOR LIGHTING
TOYOTA PRIUS LOW BEAM HEADLIGHTS SUDDENLY GO OUT DUE TO KNOWN ISSUE WITH WIRE HARNESS. NO RECALL ISSUED AND OWNER IS RESPONSIBLE FOR COST OF REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277615November 1, 2019
SERVICE BRAKES
VEHICLE ACTUATOR BRAKE PUMP ASSEMBLY MAKING SQUEAKING BARKING NOISES WHEN THE BRAKE IS PRESSED DOWN AND HELD DOWN THE BRAKE PUMPS BACK AT ME. I TOOK TO TOYOTA THEY CHARGED ME FOR RUNNING CODES AND TWO BRAKE BLEEDS. AGKNOWLEDGED THAT IT'S THE BREAK ACTUATOR PUMP ASSEMBLY THAT IS A EXTENDED WARRENTY BUT WILL NOT FIX AND CHARGED ME BECAUSE THE WARNING LIGHT SYSTEM IS NOT COMING ON. THIS SHOULD BE A RECALL NOT AN EXTENDED WARRENTY. MY BRAKES BARK AND PUSH BACK EVERY TIME I BRAKE. THIS DOESN'T SEEM SAFE TO DRIVE ON THE FREEWAY AND NOT GOOD IF AN ACCIDENT INCURS BECAUSE I HAD TO WAIT UNTIL MY BRAKES DIDN'T WORK. PLEASE MAKE A RECALL AND NOT JUST AN EXTENDED WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277196October 30, 2019
SERVICE BRAKES
MY 2010 TOYOTA PRIUS SLIDES WHILE BREAKING WHEN I DRIVE OVER A BUMP OR A WHOLE THE CAR SLIDES WHILE IN MOTION ON CITY STREETS OR HIGHWAYS. THESE OCCURRENCES HAPPEN WHILE DRIVING STRAIGHT OR TURNING. THIS OCCURS ALL THE TIME WHEN THE ROADS ARE DRY AND IT IS WORST WHEN IT IS WET OUTSIDE, ICE, RAIN SLEET OR SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271395October 27, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BRAKE/ABS AND STABILITY SYSTEM FAILURE. POSSIBLE ACTUATOR OR ACCUMULATOR. TOUOTA KNOWS THERE IS A FAULT AND HIDES BEHIND A SOFTWARE UPDATE. SYSTEM FAILS AND CAUSES UNRELIABLE BRAKING WITH INCREASED FORCE TO APPLY THE BRAKES. BRAKES APPLY SO HARD AT TIMES THE REAR PASSENGERS HEADS HIT THE REAR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271181October 26, 2019
ENGINE
WHEN DRIVING AT HIGHER SPEEDS THAN 40 MPH, MY CHECK ENGINE LIGHT, AND CHECK MY HYBRID SYSTEM LIGHT IS TURNED ON. WHEN IT TURNED ON, I WAS UNABLE TO ACCELERATE, HOWEVER I WAS ABLE TO PULL OVER, AND RESTART MY CAR. I HAVE RECENTLY COME IN TO GET A SOFTWARE UPDATE FOR THE FACTORY RECALL RELATED TO THE ISSUE. HOWEVER MY INVERTER HAS BEEN DAMAGED AS WELL. ON THIS WEBSITE IT STATES IF MY INVERTER IS DAMAGED RELATED TO THE RECALL, IT WILL BE REPAIRED FREE OF CHARGE. HOWEVER THE TOYOTA DEALERSHIP CHARGED ME FOR DIAGNOSTIC, AND REQUESTED PAYMENT FOR THE REPLACEMENT OF MY INVERTER. I ALSO HAVE GIVEN TOYOTA A CALL AS WELL, THEY HAVE STATED THAT THE RECALL ONLY WILL CONSIST OF A SOFTWARE UPDATE. I WAS UNABLE TO GET ANYONE FROM TOYOTA TO HELP ME WITH MY REPAIR OF MY INVERTER THUS FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270517October 23, 2019
WHEELS, STEERING
TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE FRONT WHEELS SHOOK AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT CRASHED INTO ANTHER VEHICLE, WHICH THEN CAUSED THE OTHER VEHICLE TO CRASH HEAD ON INTO A MEDIAN. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED AND WAS TOWED TO THE CONTACT'S HOME, AWAITING AN INVESTIGATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269891October 21, 2019
SERVICE BRAKES
I WAS MAKING A LEFT TURN, CREEPING INTO A PARKING SPACE, IN A RESIDENTIAL AREA. WHEN I PRESSED THE BRAKE PEDAL TO STOP THE CAR, THE CAR ACCELERATED INSTEAD. I THEN SLAMMED ON THE BRAKES AND THE CAR ACCELERATED AGAIN, CAUSING ME TO GO OVER THE CURB, OVER THE SIDEWALK AND KNOCK DOWN A FENCE AND SHED. I TURNED THE VEHICLE OFF, SOME KIND BYSTANDERS TOOK THE DEBRIS OFF THE CAR SO THAT I COULD GET OUT. I THEN CALLED POLICE AND THE PROPERTY OWNER, AS WELL AS MY INSURANCE COMPANY. I AM HONESTLY SCARED TO DRIVE THE CAR AGAIN, AS I DO NOT WANT THIS UNINTENDED ACCELERATION TO HAPPEN AGAIN. I WILL BE NOTIFYING TOYOTA, AND THE REPAIR SHOP WORKING ON MY CAR HAS ALREADY BEEN INFORMED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11266939October 7, 2019
VEHICLE SPEED CONTROL
AS I WAS DRIVING ON A ROAD, ABOUT 25 MPH, WHILE MY FOOT WAS ON THE ACCELERATOR PEDAL THE CAR JUST DECREASED IT'S SPEED TO A STOP AS I CONTINUALLY PUSHED MY FOOT ON THE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253934September 8, 2019
FUEL/PROPULSION SYSTEM
I TOOK MY 2010 TOYOTA PRIUS TO DEALER SHIP FOR A SOFTWARE UPDATE, AND NOW THE HYBRID SYSTEM KEPT HAVING PROBLEM, ONCE I DISCONNECT THE 12V BATTERY, THE CAR WILL DO FINE FOR LIKE A WEEK, THEN THE HYBRID SYSTEM WILL SHUT DOWN, IT DIDN'T HAPPEN BEFORE THE SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252860September 3, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE OPERATING THE VEHICLE, THE 'CHECK HYBRID SYSTEM' WARNING INDICATOR DISPLAYED AND THE VEHICLE STALLED. MOMENTS LATER, THE VEHICLE RESTARTED, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALIEGH, NC) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244591August 17, 2019
SERVICE BRAKES
BRAKE FAILURE AND CAR WENT UP CURB, KNOCKED DOWN STAIR RAIL, HIT TREE AND TURNED OVER ON SIDE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244047August 14, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKES WENT COMPLETELY OUT AND EMERGENCY NOISE WAS BEEPING LOUDLY IN CAR. TALK TO MECHANIC AND HE SAID BRAKE ACTUATOR IS BAD AND THERE WAS A RECALL BUT TOYOTA WON'T ACKNOWLEDGE AND REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242428August 8, 2019
POWER TRAIN
WHILE THE CAR IS IN MOTION IT STALLS IN THE ROAD/HIGHWAY AND DOES NOT ACCELERATE. WHEN TAKEN TO THE DEALERSHIP, THEY DIAGNOSE ERROR P08A0 ERROR CODE: REPLACE HYBRID BATTERY PACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232235July 16, 2019
ELECTRICAL SYSTEM
'TAKATA RECALL' AS I WAS MERGING ON THE HIGHWAY THIS MORNING I GOT THE BIG WARNING LIGHT ON MY DASH AND THE ENGINE LIGHT ALONG WITH A MESSAGE ON MY SCREEN SAYING CHECK HYBRID SYSTEM. EVER SINCE MY HYBRID SYSTEM SHUT DOWN AND NEVER CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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