Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10795216November 21, 2015
EXTERIOR LIGHTING
MY HEADLIGHT COMES ON BUT GOES OUT INTERMITENTLY. IF I TURN THE LIGHT OFF AND TURN IT BACK ON IT COMES BACK ON. I;VE READ ABOUT OTHER PEOPLE HAVING THIS ISSUE AND HEARD THAT REPLACING THE EXPENSIVE BULB SOMETIMES DOESN;T FIX THE PROBLEM AND THERE IS A CLASS ACTION SUIT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795264November 21, 2015
SERVICE BRAKES
12/17/2013 VEHICLE EXPERIENCED COMPLETE BRAKE FAILURE ON THE FREEWAY. BRAKE LIGHTS AND ALARMS WENT ON. BRAKE PEDALS WERE NON RESPONSIVE AND WENT TO THE FLOOR WHEN PRESSED. MANAGED TO PULL OVER TO SIDE OF FREEWAY AND HAVE VEHICLE TOWED TO DEALERSHIP. AT DEALERSHIP WAS TOLD THAT THE BRAKE COMPUTER OR BRAKE ACTUATOR HAD FAILED. DEALERSHIP REPLACED BRAKE ACTUATOR. MILEAGE ON VEHICLE AT THE TIME WAS 128,451. BRAKE ACTUATOR FAILED AGAIN. THIS TIME VEHICLE FAILED TO STOP WHILE DRIVING ON RESIDENTIAL STREET. BRAKE WARNING LIGHT AND ALARM WENT ON BRIEFLY. DROVE VEHICLE TO DEALERSHIP. DEALERSHIP DIAGNOSED PROBLEM AS BRAKE ACTUATOR FAILING AGAIN. CURRENT MILEAGE ABOUT 170,000. LUCKILY BOTH TIMES NOBODY WAS HURT, NO PROPERTY WAS DAMAGED. HOWEVER, I DON'T BELIEVE IT THAT A VEHICLE SHOULD SUDDENLY NOT BE ABLE TO BRAKE DUE TO A COMPUTER MALFUNCTION, ESPECIALLY 42,000 MILES APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789922November 12, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE HEADLAMPS WILL RANDOMLY AND SOMEWHAT FREQUENTLY JUST GO OUT. IF I TURN THE SWITCH OFF AND BACK ON AGAIN THEY WILL COME BACK ON. THIS IS VERY DANGEROUS BECAUSE IT IS NOT ALWAYS OBVIOUS THAT THEY HAVE GONE OUT. I HAVE READ THAT MANY OTHER PEOPLE EXPERIENCE THIS PROBLEM AND A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789735November 11, 2015
STRUCTURE:BODY, SERVICE BRAKES
THE RUBBER COVER OVER THE REAR HATCH LATCH GOT SOFT AND WOULD STICK ONTO MY HANDS. I HAD TO PAY TO HAVE IT REPLACED. ALSO MY BREAKS GRAB ESPECIALLY WHEN THE WEATHER IS DAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789456November 10, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
THE HEADLIGHTS GO AT WITHOUT WARNING. SOMETIMES ONE GOES OUT SOMETIMES BOTH WHILE WE ARE DRIVING. BULB REPLACEMENT DOES NOT FIX THE ISSUES. THIS HAS CONTINUED TO BE A PROBLEM FOR YEARS. TOYOTA SERVICE HAS NOT OFFERED A FIX THAT WORKS! I HAVE BEEN DRIVING ON THE HIGHWAY OR LOCAL ROADS WHEN, ALL OF A SUDDEN, ALL THE LIGHTING GOES DARK. I HAVE HAD SUCCESS IN RELIGHTING THE HEADLIGHTS BY TURNING OFF THE HEADLIGHTS AT THE MAIN SWITCH AND THEN TURNING THEM BACK ON. EXTREMELY DANGEROUS. BREAKS ARE ALSO A MENACE: ON WET ROADS IT IS ESPECIALLY NOTICEABLE WHEN USING THE BREAKS. IF YOU ARE BREAKING AND A TIRE GOES OVER A MORE SLIPPERY SURFACE THAN THE PAVEMENT, SUCH AS A MANHOLE COVER, THE ABS SYSTEM CUTS BREAKING TO ALL THE WHEELS SUCH THAT THE CAR CONTINUES ON AS IF THE BREAKS ARE NOT BEING APPLIED - THE CAR EFFECTIVELY RELEASES THE BREAKS AND YOU LOOSE CONTROL OF THE CAR UNTIL ITS SYSTEMS DECIDE TO RETURN CONTROLS TO THE DRIVER. THIS HAPPENS OVER AND OVER AND OVER. TRY IT ON A ROAD WITH A BIT OF LOOSE GRAVEL ON IT OR THE LEFTOVER COARSE SAND FROM WINTER ROAD MAINTENANCE OR GOING THROUGH A MILDE POTHOLE WHERE GRAVEL HAS SPILLED ONTO THE ROAD....BREAKING IN THESE CONDITIONS WILL CONSISTENTLY CAUSE THE CAR TO DIMINISH BREAKING POWER TO SUCH AN EXTENT THAT THE CAR IS NO LONGER LOWING DOWN. WE OWN 6 CARS OF VARYING MAKES AND THIS IS THE ONLY CAR THAT HAS THIS ISSUE. THE OTHER SIDE OF THIS SAME ISSUE IS THAT IF YOU ARE PULLING OUT INTO TRAFFIC AND A DRIVE WHEEL HITS A SLIGHTLY SLIPPERY PATCH, THE ENGINE POWER IS CUT FOR SO LONG AND SO SEVERELY THAT WE ARE AT RISK OF BEING HIT. THIS HAPPENS EVERY SINGLE TIME. TOYOTA SERVICE HAS NOT OFFERED A FIX. THOUGH WE HAVE TOLD THEM ABOU THIS ISSUE REPEATEDLY, THEY TYPICALLY DO NOT WRITE IT DOWN AND TELL US IT IS NORMAL. IT IS NOT NORMAL OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789554November 10, 2015
STRUCTURE:BODY
TRUNK RELEASE HATCH BUTTON DEGRADED. TURNED STICKY, FELT LIKE, TAR. TO OPEN THE TRUNK TOOK CONSIDERABLE EFFORT. THIS IS A SAFETY ISSUE, NOT BEING ABLE TO OPEN THE TRUNK OR OPENING WITH DIFFICULTY. TRUNK RELEASE HATCH BUTTON "MELTED" THEN THE ENTIRE GARNISH BROKE OFF WHEN TRYING TO OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788145November 3, 2015
STRUCTURE:BODY
THE RUBBER COVER ON THE REAR HATCH HANDLE IS DEFECTIVE AND MELTING. THIS CAUSES THE REAR HATCH TO STICK, NOT ALLOWING ACCESS TO THE REAR HATCH WHEN THE VEHICLE IS PARKED. THIS HAPPENS MULTIPLE TIMES WHEN TRYING TO GAIN ACCESS TO THE REAR HATCH SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787599November 2, 2015
VEHICLE SPEED CONTROL
WHILE BACKING SLOWLY INTO A PARKING SPOT OF AN INNER CITY SUPERMARKET IN A BUSY RESIDENTIAL AREA THE CAR SUDDENLY ACCELERATED. IT WENT OVER A 1 FT CONCRETE CURB LIMITER INTO THE STREET AND AFTER A 180 DEGREE LOOP IN REVERSE I FINALLY HIT THE E-BRAKE HARD WHILE AT THE SAME TIME I RAN OVER A PEDESTRIAN TRAFFIC LIGHT AND HIT A TREE WITH THE REAR PASSENGER SIDE TO A FULL STOP. AIR BAGS DID NOT DEPLOY. DURING ALL THIS PERIOD OF PROBABLY LESS THAN 10 SECONDS THE FOOT BRAKE WAS NOT RESPONDING ANY MORE. AFTER IMPACT THE ENGINE DID NOT START ANYMORE AND THE CAR WAS TOWED FROM THE SCENE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10787477October 31, 2015
EXTERIOR LIGHTING
LIGHTS INTERMITTENTLY FAIL WHILE DRIVING. USUALLY ONLY ONE SIDE BUT OCCASIONALLY BOTH AT ONCE. VERY DANGEROUS AND SCARY. TOYOTA HAS TOLD ME THEY DON'T KNOW WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786893October 28, 2015
UNKNOWN OR OTHER
HATCHBACK LATCH: IN HOT WEATHER THE RUBBER LATCH MELTS AND IT IS DIFFICULT TO OPEN THE HATCH. WHEN I TOOK THE CAR IN FOR REGULAR MAINTENANCE, I ENQUIRED ABOUT REPAIR OF THE LATCH AND THEY QUOTED A PRICE OF ABOUT $300. THIS WAS SEVERAL YEARS AGO. I ASKED ABOUT A RECALL ON THIS PROBLEM, AS I UNDERSTOOD IT WAS A PROBLEM FOR MANY 2007 PRIUS OWNERS. I WAS TOLD THERE WAS NO RECALL. IT HAS NOT BEEN REPAIRED AND IS GETTING WORSE. I THINK IT SHOULD BE REPAIRED BY THE MANUFACTURER AS IT IS CLEARLY A DEFECTIVE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785454October 22, 2015
EXTERIOR LIGHTING
THE DRIVER SIDE HEADLIGHT KEEPS GOING OFF, WHEN DRIVING THE CAR, EVEN WITH A BRAND NEW BULB IN. ALSO, ONE TIME, BOTH HEADLIGHTS WENT OUT WHEN I WAS SITTING AT A STOP SIGN, AND TURNED ON THE TURN SIGNAL. HUGE SAFETY PROBLEM! THE LIGHTS COME ON WHEN TURNED ON INITIALLY THEN GO OFF AS I AM DRIVING ON ANY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783389October 19, 2015
EXTERIOR LIGHTING
WHEN MY VEHICLE HAS THE HEADLIGHTS ON WHILE I AM DRIVING ONE OR BOTH WILL SPONTANEOUSLY GO OFF. THIS OCCURS MORE WHEN IT IS WET OUT, AND SEEMS TO OCCUR MORE WHEN I HIT A BUMP, BUT IT WILL OCCUR OFTEN WITH NO ANTECEDENT. IF I TURN THE HEADLIGHT SWITCH OFF AND THEN ON AGAIN THE HEADLIGHT (OR HEADLIGHTS) WILL TURN BACK ON BUT THEN MAY GO OFF RANDOMLY AGAIN LATER WHILE DRIVING. THE BULBS ARE FINE. I'VE READ ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM FOR THE 2006 AND 2007 PRIUS. SO COMMON I DOUBT IT IS A RANDOM MALFUNCTION BUT A ENGINEERING/ELECTRICAL DESIGN OR EQUIPMENT PROBLEM. VERY DANGEROUS WHEN DRIVING AT NIGHT. OCCURS ALMOST EVERY TIME I DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782474October 15, 2015
EXTERIOR LIGHTING
I STARTED TO NOTICE THE RIGHT HID HEADLIGHT BULB SPONTANEOUSLY GO OUT WHILE DRIVING AND READ SOMEWHERE THAT THIS MIGHT BE A PRE WARNING THAT THE BULB WAS AT THE END OF ITS LIFE. I WENT AHEAD AND REPLACED BOTH BULBS (WHICH ARE RIDICULOUSLY EXPENSIVE) WITH BRAND NEW ONES, YET THIS DID NOT FIX THE PROBLEM. AT ANY GIVEN TIME, THE RIGHT BULB DECIDES TO TURN OFF AND SOMETIMES THE LEFT ONE FOR NO APPARENT REASON (NOT TIED TO HITTING BUMPS). THIS IS EXTREMELY DANGEROUS TO BE DRIVING AT NIGHT WHEN AT ANY GIVEN TIME THE BULBS COULD GO OUT. I READ SOMEWHERE THAT THIS ISN'T REALLY DEEMED A SAFETY ISSUE BECAUSE ITS USUALLY JUST ONE BULB THAT GOES OUT AND THAT GIVES YOU ENOUGH TIME TO GET TO A SERVICE STATION, BUT IF THATS THE CASE, TELL ME HOW I CAN GET PULLED OVER BY THE POLICE FOR HAVING A BULB OUT AND HOW THEY JUSTIFY THE DANGERS ASSOCIATED WITH IT? ACCORDING TO TRAFFICVIOLATIONSLAWFIRMS.COM: "TRAFFIC LAWS IN EACH STATE CONTAIN STATUTES REGARDING NIGHTTIME DRIVING AND THE APPROPRIATE USE OF HEADLIGHTS. DRIVING WITH POOR VISIBILITY DUE TO CONDITIONS, SUCH AS POOR OR NON-WORKING HEADLIGHTS IS A MAIN CAUSE OF NIGHTTIME ACCIDENTS. ASIDE FROM BEING A MAIN CAUSE OF NIGHTTIME ACCIDENTS, DRIVING WITHOUT HEADLIGHTS AFTER DUSK OR BEFORE DAWN, WILL RESULT IN A DRIVING WITHOUT LIGHTS TICKET FROM LAW ENFORCEMENT." WHAT WILL IT TAKE FOR TOYOTA TO ISSUE A RECALL ON A KNOWN AND WIDESPREAD ISSUE? THIS REMINDS ME OF THE MOVIE "FIGHT CLUB": YOUR DRIVING 65 MPH DOWN A DARK ROAD AND YOUR HEADLIGHTS GO OUT, A DEER YOU CANT SEE JUMPS OUT IN FRONT OF THE CAR, AND YOU CRASH AND BURN WITH EVERYONE TRAPPED INSIDE. NOW, SHOULD TOYOTA INITIATE A RECALL? TAKE THE NUMBER OF VEHICLES IN THE FIELD, A, MULTIPLY BY THE PROBABLE RATE OF FAILURE, B, MULTIPLY BY THE AVERAGE OUT-OF-COURT SETTLEMENT, C. A TIMES B TIMES C EQUALS X. IF X IS LESS THAN THE COST OF A RECALL, THEY DON'T DO ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781151October 9, 2015
STRUCTURE:BODY
THE BLACK RUBBER ON THE HATCHBACK LATCH HAS MELTED AND MAKES OPENING THE HATCHBACK DIFFICULT. THE BLACK GOO STICKS TO THE HAND AND IS VERY MESSY BECAUSE IT GETS ON ANYTHING TOUCHED INCLUDING CLOTHES, DOOR HANDLES AND CHILDREN. THE MELTED RUBBER INTERFERES WITH THE LATCH SUCH ON SOME OCCASIONS, THE HATCHBACK DOES NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780937October 8, 2015
EXTERIOR LIGHTING
HEADLAMPS AND TAIL LIGHTS SUBJECT TO INTERMITTENT PERIODS OF FAILURE TO STAY LIT WHILE DRIVING. NOT REGULAR, NOR CONSISTENT TO ONE LIGHT AND NOT THE OTHER. GENERAL UNRELIABILITY OF ELECTRICAL ROAD ILLUMINATION SYSTEM. CREATES A HIGH POTENTIAL FOR DANGEROUS ACCIDENTS WITH ONCOMING VEHICLES FAILING TO RECOGNIZE MY VEHICLE PROFILE ACCURATELY WHEN APPROACHING ON NARROW ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780454October 7, 2015
SERVICE BRAKES
OUR PRIUS WAS BURGLARIZED WHILE PARKED. THE SIDE WINDOW WAS SMASHED, PURSE STOLEN ALONG WITH ELECTRONIC KEY. VEHICLE WAS TOWED BY GIECO'S BODY REPAIR AGENT, BRIGHTON AUTO REPAIR (4 DAYS LATER-UNKNOWN TO US). VEHICLE WAS TAKEN TO CAMELBACK TOYOTA WHERE THEY REPLACED AND PROGRAMMED KEY. THEY ALSO INITIATED AND PERFORMED RECALLS. THE VEHICLE WAS RETURNED WITH BRAKE FAILURE WARNING LIGHT ACTIVATED. CAMELBACK TOY. SAID THE BULB WAS BURNED. WHEN ASKED IF THEY REPLACED IT OR REMOVED THE DASH, THEY SAID NO. THE VEHICLE WOULD SLAM US FORWARD EVERY TIME WE PRESSED THE BRAKES. TOYOTA CAMELBACK RETURNED OUR VEHICLE WITH 14 SENSORS BURNED. TO THIS DAY, WE HAVE TO USE BOTH FEET TO STOP THE VEHICLE. THEY REFUSED TO REPAIR THE DAMAGE CAUSED BY THEIR REPAIR TECHS. THEY SAID RECALLS WERE PERFORMED UNTIL THEY FOUND OUT OUR VEHICLE HAD A SALVAGE TITLE. ALL WORK WAS STOPPED AT THE STEERING COLUMN (WHERE MOST BRAKE SENSORS ARE LOCATED). TO THIS DAY GIECO, BRIGHTON AND CAMELBACK TOYOTA REFUSE TO REPAIR OUR VEHICLE. EVERYDAY WE PLACE OUR LIVES IN DANGER BECAUSE OF THEIR FAULTY REPAIRS AND DAMAGE THEY CAUSED. NO ONE SEEMS TO CARE EVEN AFTER I FILED WITH BBB. PLEASE LET US KNOW IF YOU CAN BE OF ASSISTANCE. IT IS OUR DAILY DRIVER AND WE DO NOT HAVE THE MONEY TO REPAIR ALL THE SENSORS THEY BURNED AND THE DAMAGE TO OUR BRAKE SYSTEM (OVER 3500.00 IN DAMAGE. WHEN THE VEHICLE WAS BURGLARIZED, THE BRAKES WERE IN PERFECT WORKING CONDITION. NOW WE HAVE TO TOLERATE A CONTINUOUS LOUD BEEPING SOUND AND BRAKES WITH NO HYDRAULIC POWER BOOSTER OR ABS. SOMETIMES WE HAVE TO USE BOTH FEET TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779688October 5, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH IN THE GARAGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,626. UPDATED 01/21/16*LJ *AS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10778473September 29, 2015
EXTERIOR LIGHTING
I WAS DRIVING AFTER DARK ON THE FREEWAY. AFTER 2 MINUTES THE DRIVER SIDE HEADLIGHT WENT OUT. I TURNED THE LIGHTS OFF AND BACK ON. THE DRIVER SIDE LIGHT WENT OUT AGAIN AFTER ANOTHER 2 - 3 MINUTES. THIS REPEATED FOR 3 MORE TIMES. AFTER THE 5TH TIME TURNING THE LIGHTS OFF AND BACK ON, BOTH HEADLIGHTS WENT OUT AFTER ABOUT 3 MINUTES. THIS WHILE MOVING AT MORE THAN 60 MPH ON A DARK FREEWAY. I TURNED THE LIGHTS OFF AND BACK ON AGAIN, AND THE PRECEDURE REPEATED FROM THE BEGINNING, I.E. LEFT HEADLIGHT WENT OUT 3 MORE TIMES BEFORE I REACHED MY DESTINATION. MY PRIUS HAS HID LIGHTS AND THIS APPEARS TO BE A COMMON PROBLEM AS THESE ARS GET OLDER. DOES SOMEONE NEED TO DIE FIRST BEFORE THE NHTSA GETS TOYOTA TO FIX THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776528September 25, 2015
EXTERIOR LIGHTING
THE LIGHTS ON THIS VEHICLE HAVE BEEN AN ISSUES SINCE I BOUGHT IT IN 2012. THE HEADLIGHTS RANDOMLY GO OFF WHILE DRIVING, USUALLY ONE AT A TIME. THEY WILL COME ON AGAIN IF YOU NOTICE IT AND FLICK THE SWITCH. REPLACING THE BULBS HAS NOT SOLVED THE PROBLEM(HAD ONE REPLACED) NOW MY DAUGHTER IS DRIVING THE VEHICLE AND SHE HAS BEEN STOPPED A NUMBER OF TIMES WITH A HEADLIGHT OUT. I WILL AGAIN REPLACE THE BULB, BUT THIS DOES NOT APPEAR TO BE THE UNDERLYING PROBLEM, WHICH APPEARS TO BE A MANUFACTURERS PROBLEM TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775959September 24, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN APPLYING THE BRAKES IN TRAFFIC ON A CITY ROAD WITH A POSTED 35 MPH SPEED LIMIT, THE CAR FELT AS THOUGH IT SURGED FORWARD BRIEFLY AND ACCELERATED FOLLOWED BY THE ANTI-LOCK BRAKE DASHBOARD LIGHT COMING ON AND OFF AND THEN THE BRAKES FINALLY STARTED WORKING TO SLOW THE CAR DOWN. THIS HAS HAPPENED ABOUT 10 TIMES THE LAST FEW WEEKS AND HAS NEARLY CAUSED ME TO REAR-END OTHER VEHICLES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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