Toyota Prius Complaints (2008)

1,497 consumer complaints on file.

#10904662September 8, 2016
EXTERIOR LIGHTING
HEADLIGHT GO OUT WHILE DRIVING CAR . SOMETIMES ONE LIGHT GOES OUT AND BOTH HAVE GONE OUT AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903463September 3, 2016
AIR BAGS, STRUCTURE:BODY
MY DAUGHTER WAS DRIVING WITH A PASSENGER IN THE FRONT, ON A TOWN STREET AND A VEHICLE PULLED OUT IN FRONT OF HER. THE IMPACT WAS ON HER FRONT BUMPER AND HOOD PUSHING THE SIDE QUARTER PANELS BACK. THE OTHER VEHICLE WAS AN OLDER PONTIAC GRAND PRIS, THEIR AIRBAGS DEPLOYED. NO AIRBAGS DEPLOYED ON THE TOYOTA PRIUS.WHY DID THE AIRBAGS NOT DEPLOY?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10902970August 31, 2016
EXTERIOR LIGHTING
RIGHT FRONT HEADLIGHT FADES OUT AFTER 9-10 MINUTES OF DRIVING. TOYOTA DEALER SAYS IT'S DUE TO SOME "OVERHEATING" ISSUE AND WANTS $600+ TO REPLACE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898678August 26, 2016
ENGINE
AT 93,000 MILES MY 2008 TOYOTA PRIUS BEGAN RAPIDLY CONSUMING OIL. I WAS TOLD BY DEALER THAT NOTHING COULD BE DONE AND I NEEDED TO CARRY OIL WITH ME AND CHECK LEVEL EVERY TIME I FILL UP MY GAS TANK. THIS IS A KNOWN ISSUE WITH THE TOYOTA PRIUS ACCORDING TO MY DEALER AND WEB RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898928August 26, 2016
STRUCTURE:BODY
THE RUBBER ON THE REAR LIFTGATE HAS DETERIORATED. MY FINGERS GET COVERED IN A STICKY GOO EVERY TIME I OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897546August 22, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE HAD MY 2008 PRIUS SINCE IT WAS NEW AND I HAVE TAKEN METICULOUS CARE OF THE VEHICLE WITH DOCUMENTATION TO PROVE IT. THE VEHICLE IS BURNING OIL TO THE EXTENT THAT I HAVE TO PUT A QUART OF OIL IN EVERY 700 MILES. MY LOCAL DEALERSHIP CONFIRMED IT IS AN ISSUE WITH THE VEHICLE BUT TOYOTA USA SAID THEY WON'T DO ANYTHING ABOUT IT BECAUSE THERE "HAS NOT BEEN ENOUGH COMPLAINTS". HOWEVER, THE TOYOTA PRIUS CHAT WEBSITE HAS NUMEROUS COMPLAINTS ABOUT OIL CONSUMPTION. TOYOTA DID AN EXTENDED WARRANTY FOR THE COROLLA AND CAMRY BUT REFUSES TO DO ANYTHING FOR THE PRIUS. NUMEROUS ATTEMPTS HAVE BEEN MADE WITH TOYOTA USA TO CORRECT THIS ISSUE BUT THEY REFUSE TO DO SO. THEY DID SAY THEY CORRECTED THE ISSUE IN THE NEWER MODELS . . .BUT YET DON'T WANT TO ACKNOWLEDGE THAT IS IT AN ISSUE! SO, THEY CORRECTED AN ISSUE THAT THEY CURRENTLY DON'T ACKNOWLEDGE IS AN ISSUE!! SECOND TO THIS ISSUE IS THAT THE BACK WINDOW CAN ONLY BE CLOSED BY THE DRIVER'S WINDOW BUTTON AND WILL NOT CLOSE FOR THE PERSON SITTING AT THAT WINDOW IN THE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894476August 9, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PROBLEMS STARTED IN 2010 DRIVER HEAD LIGHT WOULD GO OFF, REPLACED THE RELAY WITH NO EFFECT, JUST LIVED WITH IT WOULD TURN THE LIGHTS OFF AND BACK ON AND WOULD THEN WORK. NOW AT 72,500 MILES BOTH HEAD LIGHTS AND ALL RUNNING LIGHTS GO OUT WHILE DRIVING! YOU CAN'T SEE ANYTHING AND OTHER DRIVERS CAN'T SEE YOU! VERY DANGEROUS! WATER PUMP WENT OUT SHOULD HAVE BEEN COVERED WITH A RECALL A YEAR LATER BUT TOYOTA WOULD NOT REIMBURSE THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885742July 19, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS HAVE STARTED TO RANDOMLY TURN OFF -- SOMETIMES JUST ONE OR THE OTHER, OTHER TIMES BOTH TURN OFF AT THE SAME TIME, REQUIRING THAT I TURN THEM ON AGAIN MANUALLY. THIS HAS HAPPENED A FEW TIMES IN THE PAST WEEK ON THE INTERSTATE, ALONG A RURAL STRETCH WITH A 70MPH SPEED LIMIT IN MAINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886015July 19, 2016
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE INTERSTATE AT 11:30 GOING 70MPH WHEN BOTH OF MY HEADLIGHTS SHUT OFF. I WAS ABLE TO FLICK THE SWITCH OFF AND ON AGAIN AND THEY CAME BACK. IN THE LAST TWO WEEKS THE DRIVERS SIDE LIGHT HAS INTERMITTENTLY BEEN SHUTTING OFF BUT THIS IS THE FIRST TIME I'VE HAD AN ISSUE WITH BOTH SIMULTANEOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886031July 19, 2016
ENGINE
CAR SUDDENLY LOSES POWER AND HAZARDE WARNING,BRKAES,ABS LIGHTS COME ON. TOOK TO DEALER,THEY CHARGED $600 AND DID NOT REPAIR THE PROBLEM. THE VEHICLE WAS IN MOTION GOING 45 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883602July 8, 2016
AIR BAGS
I WAS IMPACTED DIRECTLY FROM THE SIDE, WHILE IN MOTION ON A CITY STREET HEADING STRAIGHT. I SLIGHTLY SWERVED TO THE RIGHT. THE OTHER DRIVER RAN A STOP SIGN FROM A CROSS STREET. THE IMPACT WAS HARD ENOUGH TO TOTAL THE VEHICLE, AND TO BOUNCE MY HEAD AGAINST THE DRIVER'S SIDE WINDOW, PUSH ME INTO A CURB ON THE OPPOSITE SIDE AND CROSS TRAFFIC. THE DAMAGE WAS AT THE MAJORITY TOWARD THE REAR DOOR, BUT IMPACTED THE CENTER OF THE CAR AND DRIVER DOOR ENOUGH WHERE IT WAS PUSHED AN 1-INCH AND THE DRIVER DOOR COULD NOT BE OPENED. FIREFIGHTERS AT THE SCENE WERE CONCERNED THAT THE CURTAIN AIRBAGS DID NOT DEPLOY. I AM ALSO CONCERNED. I WOULD LIKE TO KNOW IF THIS IS A DEFECT THAT COULD INVOLVE OTHER CARS AND OTHER PEOPLE IN AN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881660June 30, 2016
EXTERIOR LIGHTING
ONE HEAD LIGHT FADES OUT DURING USE. TURNING THE HEAD LIGHTS OFF AND ON AGAIN FIXES THE ISSUE SHORT TERM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877161June 28, 2016
EXTERIOR LIGHTING
SAME ISSUE AS DESCRIBED HERE HTTP://WWW.TOYOTAPROBLEMS.COM/TRENDS/PRIUS-HEADLIGHTS/ THIS SHOULD BE RECALLED. IT IS EXTREMELY DANGEROUS TO HAVE HEADLIGHTS ISSUES THAT WERE KNOWN TO BE THERE SINCE FACTORY MANUFACTURING. I AM PUZZLED A RECALL WAS NEVER DONE. I FIRST REPLACED THE HEADLIGHTS LAST WEEK. THEY ARE NEW! THE HEADLIGHTS WORK BUT THEY TURN OFF WITHIN A MINUTE. IF I TURN HEADLIGHTS OFF AND ON, THEY TURN ON AND GO OFF WITHIN A MINUTE AGAIN. THIS IS VERY DANGEROUS IF IT HAPPENS AT NIGHT TIME AND YOU DRIVE FAST ON THE FREEWAY (I LIVE IN LA, SO I AM ALWAYS ON THE FREEWAY). AND IT COSTED ABOUT $800 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881256June 28, 2016
ENGINE
WHEN I PUT THE CAR IN REVERSE OR DRIVE, IT POPS BACK INTO NEUTRAL - EVEN WHEN THE CAR IS DRIVING DOWN THE ROAD. IT DOESN'T HAPPEN CONSISTENTLY. FOR EXAMPLE, I DROVE IT TO THE STORE AND IT WAS FINE. WHEN I CAME OUT OF THE STORE TO DRIVE HOME, IT HAD THE ISSUE ALL THE WAY HOME. I HAD TO HOLD THE GEAR SHIFTER IN DRIVE THE ENTIRE TIME TO MAKE IT HOME OR IT WOULD GO INTO NEUTRAL BY ITSELF. I DIDN'T HAVE A CAR CRASH BUT THIS COULD HAVE EASILY CAUSED ONE IF I WASN'T PAYING CLOSE ATTENTION TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881288June 28, 2016
EXTERIOR LIGHTING
WHILE DRIVING THE VEHICLE AT NIGHT, THE DRIVER'S SIDE HEADLIGHT GOES OFF. THE LIGHTS HAVE TO BE TURNED ON AND OFF REPEATEDLY TO KEEP THE HEADLIGHT LIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876532June 25, 2016
EXTERIOR LIGHTING
MY HID HEADLIGHTS ARE ACTING CRAZY. I START MY CAR AND PULL OUT AFTER ABOUT 10 MINS MY PASSENGER HEADLIGHT WILL JUST GO OUT. I CAN TURN MY HEADLIGHTS OFF BY THE SWITCH AND BACK ON AND IT WILL COME BACK ON. IT SCARES ME THOUGH THAT BOTH MIGHT GO OUT ONE NIGHT AND NOT COME BACK ON. I WAS ACTUALLY PULLED OVER TONIGHT BY THE POLICE BECAUSE OF THIS ISSUE WITH THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874899June 17, 2016
UNKNOWN OR OTHER
TRUNK/HATCH RELEASE--RUBBER PIECE, HAS GUMMED UP FOR THE SECOND TIM. IT WAS REPLACED ONCE BY A RECALL--NOW WHAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874570June 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO FUNCTION AND THE WARNING INDICATORS DID NOT ILLUMINATE. THE FAILURE OCCURRED RANDOMLY MORE THAN FIVE TIMES SINCE THE CONTACT PURCHASED THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE, INSPECTED THE VEHICLE, AND WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK TO DETERMINE IF THEY COULD PROVIDE FURTHER TESTING TO DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872284June 3, 2016
EXTERIOR LIGHTING
BOTH HEADLIGHTS COME ON WHEN TURNED ON, HOWEVER AFTER AN UNDETERMINED AMOUNT OF TIME (THE TIME FRAME VARIES) THE DRIVERS SIDE HID LIGHT TURNS OFF. I AM ABLE TO TEMPORARILY CORRECT THE PROBLEM BY TURNING THE LIGHTS OFF AND THEN BACK ON. THIS, HOWEVER, IS A HUGE SAFETY ISSUE, AS I AM UNABLE TO SEE THE ROADWAY DURING THE TIME THE LIGHTS ARE OFF (I DRIVE ON COUNTY ROADS WHERE THERE ARE NO STREET LIGHTS). I HAVE REPLACED THE BULB, HOWEVER THAT DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872130June 2, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE RUBBER REAR HATCH DOOR RELEASE BUTTON ON MY 2008 TOYOTA PRIUS STARTED TO DEGRADE AND BECOME STICKY IN HOT SUMMER WEATHER. I ORIGINALLY THOUGHT THAT THE LATCH WAS STICKY AND GREASY BECAUSE DEALERSHIP SERVICE PEOPLE HAD OPENED THE CAR WITH GREASY HANDS, BUT THEN THE LATCH BUTTON COVER BECAME STIFF AND DIFFICULT TO PRESS A FEW MONTHS LATER, WHEN THE WEATHER TURNED COLD. THIS BECAME A REAL SAFETY HAZARD WHEN I LOADED THE CAR COMPLETELY FULL OF MY BELONGINGS ON A COLD NIGHT TO MOVE CROSS-COUNTRY THE NEXT MORNING, AND THE DOOR LATCH WAS SO STIFF AND BRITTLE FROM THE COLD THAT IT CRACKED AND BROKE, BUT THE HATCH WOULDN'T OPEN. MY CHAINS, SPARE TIRE, TOOLS, JUMPER CABLES, ETC. WERE ALL STUFFED BACK THERE, COMPLETELY UNREACHABLE FROM THE FRONT BECAUSE THE CAR WAS FULL (ONE OF THE ITEMS WAS A BED FRAME, WHICH PROBABLY COULD NOT BE REMOVED WITHOUT OPENING THE REAR HATCH). NEEDLESS TO SAY, I DIDN'T FEEL VERY COMFORTABLE STARTING A 2-DAY CROSS-COUNTRY DRIVE ON WINTER ROADS THE NEXT MORNING, WITHOUT ACCESS TO MY EMERGENCY EQUIPMENT. EVENTUALLY, THE LATCH BUTTON STARTED WORKING AGAIN, BUT IT REMAINS CRACKED, HARD IN THE COLD, AND GOOEY IN THE SUMMER. I AM HOPING TO REPLACE THIS PART AS SOON AS I AM ABLE TO SPEND THE $300'500 THAT THE DEALERSHIP CHARGES FOR THIS REPAIR. THIS LATCH BUTTON IS CLEARLY DEFECTIVE AND WAS TESTED FOR NEITHER COLD (<40F) NOR WARM (>80F) WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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