Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10820846January 18, 2016
AIR BAGS
"TAKATA RECALL" IN AUG 2014 I WAS INVOLVED IN A HEAD ON COLLISION WHERE MY AIR BAGS DEPLOYED. ONE OF THE INJURIES SUSTAINED WAS A FRACTURE TO MY RIGHT FIFTH METACARPAL BONE CAUSED BY PROJECTILE SHRAPNEL, MOST LIKELY FROM THE DEPLOYED AIR BAG. THE SHRAPNEL WAS 2MM X 10MM, BLACK AND APPEARED TO BE PLASTIC PER THE OPERATIVE REPORT BY THE SURGEON WHO REMOVED IT. FOR SUCH A LIGHT PIECE OF PLASTIC TO CAUSE THIS EXTENSIVE A COMMINUTED FRACTURE, THE PROJECTILE MUST HAVE BEEN TRAVELING AT A VERY HIGH VELOCITY MOST LIKELY CAUSED BY THE AIR BAG'S EXPLOSIVE FOR [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10820334January 14, 2016
EXTERIOR LIGHTING
HEADLIGHT TURNS OFF RANDOMLY, AND START AGAIN WHEN TURNING THE LIGHTS OFF AND ON AGAIN, THEN GOES OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817311January 1, 2016
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT GOES OFF. THERE IS NO PATTERN AS TO WHEN IT HAPPENS. THE LIGHTS MUST BE TURNED OFF THEN BACK ON FOR IT TO LIGHT AGAIN. THE CAR WAS TAKEN TO THE DEALERSHIP FOR REPAIR + 1 YEAR AGO. THE SERVICE WAS PAID FOR, TO NO AVAIL. THOUGHT CONTINUES TO GO OUT. WE HA E BEEN PULLED OVER BY POLICE OFFICERS FOR HA OK NGUYEN A LIGHT OUT. I FEEL THIS IS A SALT F ETC ISSUE AND IT APPEARS IT IS A PROBLEM WITH MANY TOYOTA CARS. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816627December 28, 2015
EXTERIOR LIGHTING
RIGHT FRONT HEADLIGHT GOES OUT INTERMITTENTLY. CYCLING LIGHTS OFF AND BACK ON USED TO CORRECT PROBLEM TEMPORARILY, BUT NOW HEADLIGHT STAYS ON FOR ONLY A MINUTE OR TWO. HAD SIMILAR PROBLEM WITH LEFT FRONT HEADLIGHT AND HAD HID BULB REPLACED IN 2012 AT GREAT EXPENSE. PROBLEM OCCURS WHEN LIGHTS ARE TURNED ON OR WHILE DRIVING. THIS IS A SAFETY CONCERN AND A KNOWN DEFECT THAT TOYOTA SHOULD CORRECT FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811920December 23, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY WIFES 2007 PRIUS HEADLIGHTS CONTINUE TO FLICKER WHILE DRIVING AT NIGHT. THEN ONE SIDE OR THE OTHER WILL GO OUT. THE HEADLIGHTS HAVE BEEN INSPECTED BY 2 CERTIFIED MECHANICS NEITHER CAN FIND ANY FAULTS IN THE HEADLIGHTS OR BULBS EVEN APPLYING CONTACT GREASE TO ASSURE ELECTRICAL CONTINUITY. ATTENTION NHTSA ADMINISTRATORS ( THIS CERTAINLY COULD BECOME A DEADLY PROBLEM.) WE HAVE HAD BOTH LIGHTS GO OUT SIMULTANEOUSLY. THE DRIVER MUST IMMEDIATELY TURN THE LIGHT SWITCH OFF THEN ON TO RESTORE LIGHTING. I HOPE THEY NEVER FAIL TO RE-LIGHT!! OF ALL THE PROBLEMS- ATTENTION SURELY MUST BE GIVEN TO THESE LIGHTS. ALMOST A THOUSAND COMPLAINTS HERE..HOW MANY PEOPLE KEEP TAKING THIS PROBLEM TO THE DEALERS, ONLY TO HAVE IT REPEAT ITSELF? IMMEDIATE ACTION IS REQUIRED BY THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810988December 17, 2015
SERVICE BRAKES
WITHOUT ANY WARNING, THE BRAKES ON MY VEHICLE BARELY RESPONDED TO THE TOUCH, AS THOUGH ALL THE POWER WAS GONE TO THEM. LUCKILY I WAS ONLY ENTERING MY SON'S SCHOOL PARKING LOT AND WITH THE LITTLE BIT OF BRAKING ABILITY I COULD STOP IN TIME. HOWEVER, IF THIS FAILURE HAD OCCURRED ON A MAJOR ROAD OR HIGHWAY, I COULD HAVE BEEN IN A TERRIBLE ACCIDENT OR HURT SOMEONE ELSE. I SEE THAT THIS HAS HAPPENED NUMEROUS TIMES NOW THAT I HAVE READ THROUGH OTHER REPORTS. HOW IS THIS NOT A RECALL ISSUE?? TO SUDDENLY, AND WITHOUT WARNING, HAVE A MAJOR LOSS OF BRAKE EFFECTIVENESS IS INCREDIBLY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810667December 16, 2015
EXTERIOR LIGHTING
HEAD LAMP INTERMITTENTLY GOES OUT WHILE DRIVING ( HID TYPE) EXCESSIVE COST TO REPAIR , SECOND TIME FOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810151December 14, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED IT WAS IMPOSSIBLE TO SHUT THE VEHICLE OFF WITHOUT REMOVING THE NEGATIVE BATTERY TERMINAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809920December 13, 2015
STRUCTURE:BODY, VEHICLE SPEED CONTROL
I GOT UNINTENDED HIGH SPEED AND I COULD NOT STOP THE CAR. IT STOPPED BECAUSE THE WHEEL WAS HIT BY THE CURBE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10809821December 12, 2015
EXTERIOR LIGHTING
HEAD LIGHT GET TURNED OFF WHILE DRIVING. LEFT SIDE HEAD LIGHT GOES OFF MORE OFTEN THAN RIGHT SIDE. RIGHT SIDE HEADLIGHT GOES OFF WHILE DRIVING TOO BUT NOT OFTEN LIKE DRIVER SIDE. I REPLACED HID LIGHT BULB AND COMPUTER CONTROLLED BALLAST. BUT THE SYMPTOM IS NOT CHANGED. THE WORST CASE FREQUENCY OFF WAS EVERY 5 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809147December 9, 2015
ENGINE, POWER TRAIN
WIFE BACKED VEHICLE UP THEN SHIFTED TO DRIVE .MULTIPAL DASH WARNING LIGHTS CAME ON. VEHICLE WAS STOPPED AND SHUT OFF. AN ATTEMPT WAS MADE TO RESTART THE VEHICLE TO MOVE IT BACK TO A PARKED POSITION. THE VEHICLE COULD NOT BE PUT BACK INTO DRIVE OR REVERSE. HAD TO MANUALLY PUSH THE VEHICLE TO A PARKED POSITION. IT WAS LUCKY THAT THIS TOOK PLACE ON OUR PROPERTY IN FRONT OF OUR RESIDENCE AND NOT A BUSY PUBLIC ROADWAY. HAD THE VEHICLE TOWED ON A FLATBED TO A TOYOTA DEALER APPROX. 50 MILES AWAY. TOYOTA DEALER ADVISED LATER THE TRANSAXLE/TRANSMISSION FAILED. FOUND A TOYOTA "TECHNICAL SERVICE BULLETIN" DATED JULY 7,2006 SPECIFICALLY DEALING WITH THIS ISSUE IN THE 2004 TO 2007 PRIUS. DOCUMENT TITLE: M.I.L. "ON" DTC P0AA6 OR P3009, INFORMATION CODES 526 & 613 MODELS '04- PRIUS. IN THE DOCUMENT IT STATES "THE TRANSAXEL ASSEMBLY HAS BEEN IMPROVED TO PREVENT THIS CONDITION." BOTTOM LINE IS TOYOTA IS AWARE OF THE FAULTY EQUIPMENT MENTIONED ABOVE AND HAS NOT ADDRESSED THE PROBLEM PROPERLY TO RECALL THE VEHICLES WITH THIS ISSUE EVEN THOUGH THIS IS AN OBVIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809239December 9, 2015
STRUCTURE:BODY
READ HATCH DOOR LATCH SWITCH FAILURE DUE TO RUBBER COVER THAT HAS DETERIORATED AND MELTED INTO STICKY GOO. THE SWITCH NOW IS INTERMITTENT. BLACK TARRY RUBBER GETS ON MY HANDS WHEN I TRY TO USE IT. THE PRICE TO REPAIR WAS QUOTED AS $350
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809264December 9, 2015
EXTERIOR LIGHTING
MY LEFT FRONT HEADLIGHT INTERMITTENTLY TURNS OFF. THEY DO EVENTUALLY TURN BACK ON, BUT IT SEEMS INCREDIBLY DANGEROUS TO BE RELYING ON ONE LIGHT FOR THAT TIME. I'VE SPOKEN WITH A FEW OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. I HAD TO GET IT REPLACED FOR $200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808331December 4, 2015
EXTERIOR LIGHTING
THE RIGHT HID HEADLAMP ON OUR 2007 TOYOTA PRIUS HAS AN INTERMITTENT FAULT. IT GOES OUT AND THEN WILL COME BACK ON. THE DURATION THE HID LIGHT GOES OUT VARIES, AND IT MAY WORK FOR SEVERAL WEEKS BEFORE FAILING AGAIN. THIS PROBLEM HAS BEEN OCCURRING SINCE WE PURCHASED THE CAR NEW IN 2007. EARLIER, THE DEALERSHIP REPLACED THE LIGHT BULB AND POWER SUPPLY MODULES (UNDER WARRANTY). THAT SEEMED TO HAVE FIXED THE PROBLEM, BUT NOW IT THE PROBLEM IS OCCURRING AGAIN. WE NOTICE THE PROBLEM WHILE DRIVING AT NIGHT, I'VE BEEN UNABLE TO IDENTIFY A PATTERN THAT SUGGESTS IT MAY BE A LOOSE CONNECTION (SUCH AS, OCCURRING ON ROUGH OR BUMPY SURFACES). SO FAR THE PROBLEM HAS ONLY OCCURRED IN ONE HID HEADLAMP AND NOT BOTH AT THE SAME TIME. WHICH HAS THE POTENTIAL TO BE A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807902December 2, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE HID HEADLAMP WILL OCCASIONALLY TURN ITSELF OFF. TURNING HEADLAMP SWITCH OFF FOR 3-5 MINUTES AND THEN BACK ON WILL CORRECT THE ISSUE. AS ONE COULD IMAGINE, VERY PROBLEMATIC WHEN DRIVING ON THE FREEWAY AT NIGHT. MULTIPLE BULB REPLACEMENTS (OVER $150 EACH) HAVE HAD NO EFFECT. DEALER RECOMMENDED FULL HEADLAMP REPLACEMENT IS OVER $1000. RESEARCH FOUND THAT MANY OTHERS HAVE HAD A SIMILAR ISSUE, AND EVENTUALLY TRACE THE PROBLEM BACK TO THE BALLAST OF THE HID LAMP, WHICH IS EASILY DAMAGED BY WATER FROM POOR DESIGN (THE BALLAST IS WEATHER-SEALED AGAINST THE ENGINE COMPARTMENT, BUT NOT AGAINST THE HEADLAMP ITSELF; ANY WATER THAT MAKES ITS WAY INTO THE LAMP WILL RUN DOWN AND POOL ON THE BALLAST ELECTRONICS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808084December 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WOULD FAIL TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT WAS NOT REPAIRED AND THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807790December 1, 2015
UNKNOWN OR OTHER
THE REAR HATCH LATCH IS ALMOST IMPOSSIBLE TO OPEN. THE EXTERIOR HANDLE RUBBER HAS BEEN SOFTENING, ALMOST MELTING, FOR SEVERAL YEARS. IT IS NOW CONSISTENTLY AFFECTING THE OPERATION OF THE LATCH. I ASKED THE DEALER IF THERE WAS A BULLETIN OR RECALL AND HE SAID, NO. HE DID SAY THEY GET A LOT OF COMPLAINTS/REPAIRS ON THE 2007 HATCH LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807840December 1, 2015
STRUCTURE:BODY
LIFTGATE HANDLE LATCH MECHANISM DETERIORATED (INSIDE THE EXTERIOR HANDLE, NOT THE ACTUAL CONNECTION DOWN NEAR THE BUMPER). THIS IS A KNOWN 2007 PRIUS PROBLEM BOTH WITHIN THIS DATABASE AND IN ONLINE FORUMS, IF YOU SEARCH. PROBABLY PART OF THE 'RUBBER PARTS / GASKET TURNING INTO GOOP' PROBLEM DISCUSSED ELSEWHERE. SHOULD BE A DEALER WARRANTY REPAIR AS IT IS EXPENSIVE DEFECT TO FIX, $600 OR SO, ENTAILING REMOVING PANELS FROM THE INSIDE ETC AND REPLACING THE SWITCH. I CALLED TOYOTA AND THEY GAVE ME A CASE NUMBER BUT THAT IS ALL THUS FAR. LEXINGTON TOYOTA DEALER (MASS.) SAID THEY HAD NEVER HEARD OF IT, WHICH SEEMS UNLIKELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807431November 30, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE BRAKE PEDAL DEPRESSED ON ITS OWN AND THE VEHICLE FAILED TO ACCELERATE. THE BRAKE HAZARD WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807209November 27, 2015
ELECTRICAL SYSTEM
YET ANOTHER 2007 PRIUS WITH THE REAR HATCH DOOR LATCH COVER THAT HAS DECOMPOSED RENDERING THE ABILITY TO OPEN THE DOOR FROM THE OUTSIDE IMPOSSIBLE. THIS IS A DEFECT THAT IS WIDELY DOCUMENTED ON VARIOUS WEBSITES. TOYOTA SHOULD BE HELD ACCOUNTABLE AND CORRECT THIS DEFECT AT THEIR COST. SAFETY ISSUES: INABILITY TO ACCESS EQUIPMENT NECESSARY TO REPAIR A TIRE FAILURE, POTENTIAL TO BE STRANDED ON INTERSTATE HIGHWAYS, IN REMOTE AREAS ETC. I AM 69 YEARS OLD, HAVE HAD A HIP REPLACEMENT, A COMMINUTED FRACTURE OF THE PATELLA ON THE SAME LEG RESULTING IN WIRE AND SCREWS HOLDING THE PATELLA TOGETHER. THE OTHER LEG HAS SUSTAINED A TRAUMATIC INJURY THAT RESULTED IN A ROD FROM TOP TO BOTTOM OF THE TIBIA, AND MUSCLE, VASCULAR, AND SKIN GRAFTS. CRAWLING INSIDE THE VEHICLE TO ACCESS THE MANUAL RELEASE IS NOT THE EASY TASK IT MAY HAVE ONCE BEEN; INABILITY TO ACCESS FIRST AID OR OTHER SAFEY EQUIPMENT IN THE EVENT OF AN INCIDENT; INABILITY OF RESCUERS TO ACCESS THE CABIN VIA THE REAR HATCH IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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