Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#10853174April 3, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
BACK HATCH HANDLE MELTS IN HOT WEATHER AND GETS TAR ON FINGERS AND DRIPS ON CAR BODY. THE ONLY WAY TOYOTA HAS TO FIX THIS IS TO MAKE CONSUMER PAY FOR A NEW REAR HANDLE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850888March 21, 2016
VEHICLE SPEED CONTROL
AFTER SPEEDING UP TO PASS ANOTHER CAR ON A SLIGHT UPGRADE (2 LANE COUNTRY ROAD), MY PRIUS CONTINUED TO ACCELERATE. I COULD NOT SLOW THE CAR DOWN TO THE SPEED LIMIT USING THE BRAKE PEDAL. FOR ABOUT FIFTEEN MINUTES, I KEPT TRYING TO SLOW THE CAR DOWN, LOOKING FOR A PLACE TO PULL OVER WHERE I WOULDN'T HIT ANYTHING. THE ACCELERATOR PEDAL WAS NOT STUCK & NO FLOOR MAT WAS TOUCHING EITHER PEDAL. THE ONLY WAY I COULD STOP WAS WITH THE EMERGENCY BRAKE. I THOUGHT THE CAR MIGHT EXPLODE, BUT LATER REALIZED THE SMOKE WAS POURING OUT FROM MY BRAKES. I MANEUVERED TO THE BERM OF A BRIDGE OVER A LAKE, JUST BEFORE THE ROAD WENT DOWN TO ONE LANE FOR CONSTRUCTION. THEN I TURNED THE CAR OFF. TEN MINUTES AFTER THIS ORDEAL (VEHICLE WAS STATIONARY), I RESTARTED THE CAR, BUT THE ENGINE BEGAN RACING AGAIN WITHOUT ANY TOUCH ON THE GAS PEDAL, SO I QUICKLY TURNED IT OFF. LUCKILY, I HADN'T COLLIDED WITH ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850616March 20, 2016
VEHICLE SPEED CONTROL
THE TRACTION-CONTROL SYSTEM IN THE PRIUS IS, I BELIEVE, DANGEROUS. WHEN THE SLIGHTEST DEGREE OF WHEEL SLIP IS DETECTED, IT ESSENTIALLY SHUTS OFF POWER TO THE WHEELS FOR A MOMENT. ON A NUMBER OF OCCASIONS, WHEN ACCELERATING TO MERGE IN WITH TRAFFIC ON A WET ROAD, THE SYSTEM'S REACTION HAS SLOWED ME DOWN TO WHAT I BELIEVE IS A DANGEROUS EXTENT. ON A COUPLE OF OCCASIONS, I HAVE ENDED UP STUCK IN SNOW BECAUSE THE SYSTEM IS SO EAGER TO KEEP ME FROM SPINNING WHEELS AT ALL. I CONTACTED TOYOTA, AND THEIR REPLY WAS TO THE EFFECT THAT THIS SYSTEM IS DESIGNED TO PROTECT THE DRIVE TRAIN, AND THAT THEY ARE NOT GOING TO DO ANYTHING TO REMEDY WHAT I SEE AS A DANGEROUS FLAW. THE ONLY CONCEIVABLE WAY SUCH A SYSTEM COULD BE PROTECTING THE DRIVE TRAIN WOULD BE BY LIMITING ENGINE RPM TO A SAFE POINT; HOWEVER, THE SYSTEM GOES FAR BEYOND JUST KEEPING RPM DOWN. PLEASE NOTE THAT THE RESPONSE TO "WHEN DID THIS HAPPEN" IS NOT REALLY ACCURATE. IT HAS HAPPENED ON A NUMBER OF OCCASIONS, AND THE DATE LISTED IS MERELY THE MOST RECENT OCCURRENCE. ALSO, THE SPEED IS JUST FROM THE MOST RECENT OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846169March 11, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS CAR FLICKER AND GO OUR WITH VERY LITTLE WARNING WHILE DRIVING IN THE CITY AND ON THE HIGHWAY. WE WERE ALMOST IN A VERY SERIOUS COLLISION WHEN THE LIGHTS WENT OUT WITHOUT WARNING WHILE DRIVING AT NIGHT ON THE HIGHWAY. SOMETIMES TURNING THE LIGHTS OFF AND ON AGAIN WILL GET THEM TO WORK FOR A WHILE, BUT IS IS HAPPENING SO FREQUENTLY THAT WE CANNOT DRIVE THE CAR AT NIGHT ANYMORE. I HAVE SEE MANY HUNDREDS OF COMPLAINTS ABOUT THIS ONLINE. WOULD IT TAKE THE DEATH OF MY FAMILY TO GET TOYOTA TO RECALL AND FIX THIS DANGEROUS DEFECT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845786March 9, 2016
STRUCTURE:BODY
THE REAR HATCH LATCH RUBBER COVER HAS DISSOLVED OVER THE LAST COUPLE YEARS TO THE POINT YOU CAN NO LONGER OPEN FROM OUTSIDE. IF SOMEONE WAS IN AN ACCIDENT YOU COULD NOT OPEN THE REAR HATCH DOOR AND YOU ARE TRAPPED INSIDE OF THE VEHICLE WITH NO TIME TO GET YOURSELF OUT OR PULL ANYONE ELSE OUT, I HAVE SEEN ONLINE COMPLAINTS ABOUT THIS GOING BACK INTO 2011. THIS IS HAPPENING ON A LOT OF CARS, ESPECIALLY TOYOTA PRIUS'S. AS OF RIGHT NOW I CAN NOT OPEN THE HATCH DOOR ON MY 2007 PRIUS. IT HAS JUST GOTTEN WORSE UNTIL NOW WHEN IT WILL NOT OPEN. I USED TO HAVE TO FIGHT BY PUSHING DOWN AND PULLING UP, BUT IT WILL NOT OPEN AT ALL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838734February 26, 2016
EXTERIOR LIGHTING
THE RIGHT HID HEADLIGHT ON MY 2007 PRIUS SHUTS OFF INTERMITTENTLY WHEN THE CAR IS IN MOTION. THE FAILURE IS INTERMITTENT, AND IT IS UNCLEAR WHEN IT FIRST STARTED AND HOW FREQUENTLY IT OCCURS. THE HEADLIGHT TURNED OFF LAST WEEK AND MADE IT DANGEROUSLY DIFFICULT TO SEE A PEDESTRIAN ON THE SIDE OF THE ROAD. THERE WAS NO INCIDENT, BUT THE EXPERIENCE WAS TROUBLING. TOYOTA HAS DISCLOSED ISSUES WITH HID HEADLIGHTS IN THEIR "2006 THROUGH 2009 MODEL YEAR PRIUS HID HEADLIGHT CUSTOMER SUPPORT PROGRAM" AND OFFERED TO REIMBURSE THE FULL COST PER CONDITIONS IN OWNERS WARRANTY. AFTER A 30 MINUTE PHONE CALL TO THE LOCAL TOYOTA DEALER AND THEM 60 MINUTE CALL TO THE TOYOTA CUSTOMER SERVICE EXPERIENCE CENTER THE DISCUSSION RE-ENFORCED THAT THERE WAS 'NO WAY' TO COVER THE COST OUTSIDE OF THE 5 YEAR 50K MILE WARRANTEE AND THUS AM SUPPOSED TO PAY $300 TO THE DEALER TO FIX THE DEFECTIVE HEADLAMP AND ECU THAT IS PROBABLY THE ACTUAL SOURCE OF THE DEFECT (LAMPS GENERALLY WORK A LONG TIME IF THEY GET CORRECT/STABLE SOURCE CURRENT). FOR SEVERAL YEARS I INQUIRED DURING ANNUAL STATE INSPECTION CHECKS TO CHECK THE HEADLIGHTS AS I SOMETIMES HAD TROUBLE SEEING AT NIGHT. THE LIGHTS WORKED WHEN THE CAR WAS NOT IN MOTION AND HENCE ALWAYS PASSED INSPECTION. THE TOYOTA FIVE-YEAR WARRANTEE SEEMS ARBITRARY AND NOT RELEVANT FOR INTERMITTENT FAILURES THAT MAY OR MAY NOT HAVE BEEN DIAGNOSED WITHIN THAT TIME WINDOW. TOYOTA SHOULD BE CULPABLE FOR FIXING THE DEFECT CARS IDENTIFIED AS HAVING THE PROBLEM. IT SEEMS UNFAIR FOR TOYOTA TO BELATEDLY ANNOUNCE A KNOWN DEFECT BUT LIMIT RESPONSIBILITY TO TIME OR MILEAGE OF AN OWNER'S WARRANTEE. SHOULDN'T POTENTIALLY HAZARDOUS DEFECTS BE SERVICED BY TOYOTA REGARDLESS? WHY SHOULD TOYOTA COLLECT SERVICE PAYMENTS FROM CUSTOMERS TO DRIVE A VEHICLE WITH HEADLIGHTS THAT STAY ON ALL THE TIME WHEN THEY KNOW THEY DON'T WORK AND CRAP OUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838175February 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS ON MY PRIUS RANDOMLY GO DARK. SOMETIMES 1 HEADLIGHT AND OTHER TIMES BOTH. TURNING OFF THE LIGHT SWITCH AND THEN BACK ON IS A TEMPORARY FIX. THE PROBLEM COMES BACK MINUTES LATER. THIS IS VERY UNSAFE FOR MYSELF AND OTHER DRIVERS ON THE ROAD. THIS HAPPENED WHILE I WAS ON THE INTERSTATE GOING 70 MPH LAST NIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838205February 25, 2016
EXTERIOR LIGHTING
I HAVE ENDURED THE SAME HEADLIGHT ISSUE THAT I SEE ENDLESS NUMBERS OF PEOPLE HAVE COMMENTED ON HERE ON THE NHTSA SITE. I HAVE 110,000 MILES ON MY 2007 PRIUS AND HAVE BEEN EXPERIENCING REGULAR OUTAGES OF MY RIGHT HEADLIGHT FOR 80,000 OF THOSE MILES NO MATTER WHAT THE "FIX" HAS BEEN. TOYOTA DEALERSHIPS I HAVE TAKEN MY CAR TO OVER THE YEARS ALL CLAIM THAT THIS IS NOT A TYPICAL PROBLEM AND YET IT APPEARS FROM THIS WEBSITE THAT IT IS MOST CERTAINLY DUE TO SOME SORT OF FAULTY DESIGN/PARTS. MY RIGHT HEADLIGHT WILL BE ON AND FLICKER OFF AFTER A FEW MINUTES OF DRIVING. IF I QUICKLY TURN THE LIGHTS OFF AND THEN BACK ON AS I DRIVE, IT WILL TURN BACK ON FOR A PERIOD OF TIME BEFORE FLICKERING OFF, ONCE AGAIN. MY COUSIN'S 2007 PRIUS AND MY FIANC'S FATHER'S 2004 PRIUS HAD THE EXACT SAME ISSUE WITH A SINGLE HEADLIGHT. OBVIOUSLY, THIS HAS PROVEN TO BE A HIGHLY DANGEROUS PROBLEM WHEN DRIVING AT NIGHT AND IN ALL KINDS OF WEATHER-RELATED SITUATIONS AND WOULD APPRECIATE THE NHTSA'S ASSISTANCE IN INVESTIGATING THIS AS A POTENTIAL RECALL FOR US PRIUS DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837266February 19, 2016
EXTERIOR LIGHTING
BOTH HEADLIGHTS GO OUT WITHOUT WARNING ..THIS IS THE 5TH TIME IN A MONTH THIS HAS HAPPENED.. I'VE REPLACED THE BULBS WHICH ARE VERY EXPENSIVE BY THE WAY TWICE NOW.....THIS IS CLEARLY A MANUFACTURING PROBLEM AND YOU PEOPLE CLEARLY KNOW THAT IT IS AND STILL AREN'T DOING A DAM THING ABOUT IT IS BS.....I HAVE READ HUNDREDS OF COMPLAINTS ON THIS ISSUE AND THEY ALL SAY THE SAME DAM THING ....DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED ........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836757February 17, 2016
UNKNOWN OR OTHER
REAR LATCH FOR THE HATCHBACK DOOR IS INOPERABLE IN COLD WEATHER (+/-<40*), THE DOOR LATCHING RELEASE MECHANISM FREEZES AND CANNOT BE OPENED. IN HOT WEATHER (+/->80*) THE COVERING FOR THE MECHANISM MELTS AND IT GETS ALL OVER YOUR HANDS AND IS IMPOSSIBLE TO GET OFF. THE FREEZING ASPECT OF THIS DEFECT IS DANGEROUS WHEN THE BACK CANNOT BE OPENED. I HAVE TALKED WITH TOYOTA ABOUT THIS BUT THEY WILL NOT OFFER MUCH HELP IN RESOLVING THE PROBLEM. IT IS VERY EXPENSIVE TO REPLACE >$300. I DID NOT NOTICE THE PROBLEM UNTIL I MOVED TO THE MOUNTAINS IN THE WINTER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826036February 14, 2016
STRUCTURE:BODY
THE RUBBER COVER ON THE REAR HATCH LATCH HAS DETERIORATED SO SEVERELY THAT THE LATCH HANDLE WILL NO LONGER WORK. THE RUBBERIZED COVER HAS BECOME GOOEY AND STICKY, AND COMES OFF ON YOUR HANDS WHEN YOU TOUCH IT. THERE IS NO ALTERNATE TRUNK RELEASE ON THIS VEHICLE, SO WITH THE HANDLE MECHANISM GUMMED UP BY THE DETERIORATING RUBBER COVER, THERE IS NO WAY TO ACCESS THE TRUNK OF THE VEHICLE. THIS PIECE HAS BEEN DETERIORATING OVER THE PAST THREE TO FOUR YEARS. WE'VE BEEN TRYING TO HOLD OFF FOR A TOYOTA RECALL ON THIS PIECE, BUT NOW WE HAVE NO CHOICE BUT TO PAY TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824868February 8, 2016
ELECTRICAL SYSTEM
HID HEADLIGHT LEVELING SENSOR FAILED DUE TO CORROSION, SENSOR IS EXPOSED UNDER THE CAR AND APPARENTLY LEAKS ROAD SALT SOLUTION.. HEADLIGHTS POINTING DOWN, INADEQUATE VISIBILITY DRIVING AT NIGHT. EXORBITANT COST TO REPLACE, ~$400 US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824384February 5, 2016
STRUCTURE:BODY
FAULTY LIFTGATE HANDLE. THE RUBBER MELTS IN WARM WEATHER, LEAVING A STICKY BLACK TAR ON YOUR FINGERS THAT WILL NOT WASH OFF. THIS RUBBER MELTS INTO THE MECHANISM SUCH THAT THE LIFTGATE IS NO LONGER OPERATIONAL. TOYOTA KNOWS ABOUT THIS FAULTY BATCH OF RUBBER THAT WAS USED, BUT SO FAR REFUSES TO RECALL THE FAULTY MECHANISM IN THE US. THE LIFTGATE WOULD ONLY OPEN INTERMITTANTLY, WITH A LOT OF EFFORT ABOUT A YEAR AGO. NOW, IT WILL NOT OPEN AT ALL, SO WE ARE TAKING IT TO THE DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824338February 4, 2016
ENGINE
ENGINE OIL DISAPPEARS CONSTANTLY. THERE IS NO APPARENT LEAKAGE OF ENGINE OIL. HAVE TAKEN TO TOYOTA DEALERS DURING SERVICING MANY TIMES SINCE THAN AND MENTIONED THE PROBLEM. THEY COULDN'T FIGURE OUT WHY IT IS HAPPENING. IN ORDER TO KEEP ENGINE OIL IN RECOMMENDED LEVEL I HAVE BEEN POURING RECOMMENDED GRADE ENGINE OIL (5W30) EVERY OTHER WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823888February 3, 2016
UNKNOWN OR OTHER
THE REAR HATCH LATCH IS CONTROLLED BY AN EXTERNAL RUBBER BUTTON THAT OVER TIME HAS MELTED INTO A STICKY GOO THAT HAS PREVENTED THE LATCH FROM OPERATING WITH NORMAL FINGER OPERATION. MY WIFE IS UNABLE TO OPEN THE HATCH EVEN THOUGH HER HANDS ARE STRONGER THAN THE AVERAGE WOMAN. NOT ONLY IS THIS A PROBLEM ACCESSING ITEMS IN THE TRUNK OF THE CAR, BUT IT COULD BE A SAFETY HAZARD UNDER SOME EMERGENCY SITUATIONS. TOYOTA HAS RECALLED SIMILAR LATCHES ON SOME SCION MODELS BUT TOLD ME THAT THERE IS NOT A RECALL ON THIS PRIUS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823933February 3, 2016
UNKNOWN OR OTHER
THE REAR HATCH LATCH HAS BECOME IMPOSSIBLE TO OPEN. THE EXTERIOR HANDLE RUBBER HAS BEEN SOFTENING, ALMOST MELTING, FOR SEVERAL YEARS. WHEN IT HAS RELEASED IN THE PAST, SOMETIMES IT WAS ONLY A PARTIAL RELEASE, LEAVING THE HATCH LATCHED DOWN. THE HATCH PROBLEMS HAVE BEEN CONSISTENTLY AFFECTING THE OPERATION OF THE LATCH TO THE POINT THAT I CAN NO LONGER OPEN IT AT ALL. I ASKED THE DEALER IF THERE WAS A BULLETIN OR RECALL AFTER SEEING ALL OF THE INTERNET COMPLAINTS AND HE SAID, NO. HE DID SAY THEY GET A LOT OF COMPLAINTS/REPAIRS ON THE 2007 HATCH LATCH AND THE PARTS TO REPAIR IT WILL TAKE TIME TO GET IN AS THEY ARE IN DEMAND. INTERNET SEARCHES SHOW THIS IS A WIDESPREAD PROBLEM THAT CAN INVOLVE SAFETY. MY SPARE TIRE IS BACK THERE AND I CANNOT ACCESS MY TRUNK. HAD TO CRAWL THOUGH THE BACK SEAT TO CHANGE A TAILLIGHT. TOYOTA NEEDS TO RESOLVE THIS KNOWN PROBLEM AND REIMBURSE THOSE WHO HAVE FIXED THE PROBLEM THEMSELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823988February 3, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I HAVE OWNED TWO 2007 TOYOTA PRIUS. BOTH HAVE BEEN TOTALED DUE TO WHAT I BELIEVE IS A FAILURE OF THE HYBRID DRIVETRAIN TO DISENGAGE DURING EMERGENCY BRAKING. FIRST 2007 PRIUS, PURCHASED NEW IN 2007. ON DEC 9, 2009, TO AVOID A COLLISION, I FULLY PRESSED THE BRAKES WITH FULL FORCE HOWEVER THE PRIUS CONTINUED TO PROPEL FORWARD. I SHOULD EASILY HAVE BEEN ABLE TO STOP THE VEHICLE IN TIME. AS IT CONTINUED TO PROPEL FORWARD, I COLLIDED WITH THE OTHER CAR. THE SPEED AT THE MOMENT OF IMPACT WAS APPROX 25 MPH. NO AIRBAGS WERE DEPLOYED. THE VEHICLE WAS DEEMED A TOTAL LOSS DUE TO THE EXTENSIVE COST OF REPAIRING THE HYBRID SYSTEM. I HAVE THE PHOTOGRAPHS OF THE ACCIDENT AND THE POLICE REPORT. SECOND TOYOTA PRIUS: I PURCHASED AN EXACT REPLACEMENT USED 2007 PRIUS IN DEC 2009. ON OCTOBER 17, 2015, A CAR STOPPED ABRUPTLY IN FRONT OF MY WIFE WHO WAS DRIVING AT APPROX 40 MPH. SHE REPORTED PRESSING ON THE BRAKES WITH FULL FORCE BUT THAT THE PRIUS CONTINUED TO PROPEL FORWARD. SHE HIT CAR IN FRONT THEN SWERVED TO THE RIGHT AS THE PRIUS CONTINUED TO PROPEL FORWARD. SHE STEERED TO THE LEFT INTO THE CENTER MEDIAN AND THE PRIUS STOPPED. THE CAR THEN CAUGHT ON FIRE. NO AIRBAGS WERE DEPLOYED. I HAVE THE PHOTOGRAPHS OF THE VEHICLE AND THE POLICE REPORT. I CONTACTED TOYOTA IN NOV 2015. AN INVESTIGATION WAS OPENED. A TOYOTA 'FIELD TECHNICAL SPECIALIST' INSPECTED THE VEHICLE. I SIGNED AN 'EDR CONSENT FORM' FOR TOYOTA TO READ ANY DATA FROM THE VEHICLE. HOWEVER DUE TO THE FIRE, THEY WERE NOT ABLE TO READ ANY DATA. ON JANUARY 26, 2016 I RECEIVED A LETTER FROM A LEGAL CLAIMS ADMINISTRATOR AT TOYOTA MOTOR SALES, USA, INC., STATING 'OUR INSPECTION WAS UNABLE TO CONFIRM ANY EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT IN YOUR VEHICLE'. I CONTINUE TO OWN THE VEHICLE AND HAVE IT IN MY POSSESSION AT THIS TIME.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10823998February 3, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I HAVE OWNED TWO 2007 TOYOTA PRIUS. BOTH HAVE BEEN TOTALED DUE TO WHAT I BELIEVE IS A FAILURE OF THE HYBRID DRIVETRAIN TO DISENGAGE DURING EMERGENCY BRAKING. THIS REPORT IS REGARDING THE FIRST VEHICLE. I HAVE FILED A SEPARATE REPORT FOR THE SECOND VEHICLE WHICH I STILL HAVE IN MY POSSESSION. FIRST 2007 PRIUS, PURCHASED NEW IN 2007. ON DEC 9, 2009, TO AVOID A COLLISION, I FULLY PRESSED THE BRAKES WITH FULL FORCE HOWEVER THE PRIUS CONTINUED TO PROPEL FORWARD. I SHOULD EASILY HAVE BEEN ABLE TO STOP THE VEHICLE IN TIME. AS IT CONTINUED TO PROPEL FORWARD, I COLLIDED WITH THE OTHER CAR. THE SPEED AT THE MOMENT OF IMPACT WAS APPROX 25 MPH. NO AIRBAGS WERE DEPLOYED. THE VEHICLE WAS DEEMED A TOTAL LOSS DUE TO THE EXTENSIVE COST OF REPAIRING THE HYBRID SYSTEM. I HAVE THE PHOTOGRAPHS OF THE ACCIDENT AND THE POLICE REPORT. SECOND TOYOTA PRIUS: I PURCHASED AN EXACT REPLACEMENT USED 2007 PRIUS IN DEC 2009. ON OCTOBER 17, 2015, A CAR STOPPED ABRUPTLY IN FRONT OF MY WIFE WHO WAS DRIVING AT APPROX 40 MPH. SHE REPORTED PRESSING ON THE BRAKES WITH FULL FORCE BUT THAT THE PRIUS CONTINUED TO PROPEL FORWARD. SHE HIT CAR IN FRONT THEN SWERVED TO THE RIGHT AS THE PRIUS CONTINUED TO PROPEL FORWARD. SHE STEERED TO THE LEFT INTO THE CENTER MEDIAN AND THE PRIUS STOPPED. THE CAR THEN CAUGHT ON FIRE. NO AIRBAGS WERE DEPLOYED. I HAVE THE PHOTOGRAPHS OF THE VEHICLE AND THE POLICE REPORT. I CONTACTED TOYOTA IN NOV 2015. AN INVESTIGATION WAS OPENED. A TOYOTA 'FIELD TECHNICAL SPECIALIST' INSPECTED THE VEHICLE. I SIGNED AN 'EDR CONSENT FORM' FOR TOYOTA TO READ ANY DATA FROM THE VEHICLE. HOWEVER DUE TO THE FIRE, THEY WERE NOT ABLE TO READ ANY DATA. ON JANUARY 26, 2016 I RECEIVED A LETTER FROM A LEGAL CLAIMS ADMINISTRATOR AT TOYOTA MOTOR SALES, USA, INC., STATING 'OUR INSPECTION WAS UNABLE TO CONFIRM ANY EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT IN YOUR VEHICLE'.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10823837February 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL WARNING LIGHTS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821846January 23, 2016
FUEL/PROPULSION SYSTEM
VEHICLE ONLY HAS 110K MILES ON IT. CHECK ENGINE STARTING GOING ON WHEN ACCELERATING ON UPHILL. FULL UP GAS TANK & LIGHT WOULD GO OFF. THEN CHECK ENGINE WOULD GO ON WHEN LOW GAS LEVEL. TOLD TO CHANGE GASCAP. DID NOT RESOLVE ISSUE. FILLING PULLED CODES IT WAS CATALYTIC CONVERTER. PART COST $1700.00 FOR PART ALONE FOR A PART THAT IS SUPPOSE TO LAST LIFETIME OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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