Toyota Prius Complaints (2012)

449 consumer complaints on file.

#10959845March 9, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958589March 4, 2017
UNKNOWN OR OTHER
THE DESIGN OF BOTH HONDA ACCORD AND TOYATO PRIUS, AND LIKELY OTHERNEW MODEL CARS, MAKES IT VERY DIFFICULT TO SEE WHEN BACKING UP. THE BACK UP CAMERA IS PLACED SUCH THAT IT IS EASILY COVERED WITH ROAD DEBRI (DIRT AND SNOW) SO IT OFTEN USELESS. THE DEISGN OF WINDOWS, SEAT AND CAMERA DO NOT SUFFICIENTLY ALLOW ONE TO SEE OVER ONES LEFT SHOULDER. PERHAPS THIS IS MORE BECAUSE I AM BARELY 5'1:" AND THE CAR'S SAFETY FORBIDS USING A SEAT CUSHION TO RAISE ME HIGHER. BACKING UP IS FRIGHTENING BUT MANY CAR LOTS REQUIRE YOU TO PULL IN FRONT FORWARD SO PULLING OUT WHEN PEDESTRIANS MIGHT BE BEHIND OR OTHER CARS BACKING UP IS A SERIOUS PROBLEM. I DID NOT HAVE THIS PROBLEM WHEN I DROVE A 2007 FORD RANGER OR A 1995 LE BARON CONVERTIBLE. SO FAR I HAVE MANAGED TO NOT HAVE AN ACCIDENT BUT THINK CARS' DESIGNS DO NOT CONSIDER THIS SITUATION SUFFICIENTLY FOR SAFE DRIVING..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957492February 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS PLUG-IN HYBRID. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. ON SEVERAL OCCASIONS, THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948548January 30, 2017
EXTERIOR LIGHTING
MY HEADLIGHTS HAVE BURNED OUT SO MANY TIMES I'VE LOST COUNT. SPENT CLOSE TO $600.00 ON BULBS. WHY IS TOYOTA NOT BEING HELD RESPONSIBLE FOR THIS ISSUE? THIS HAS HAPPENED WHILE JUST STARTING THE CAR FROM PARKED POSITION TO DRIVING DOWN THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947277January 24, 2017
ENGINE
I HAVE HYBRID SYSTEM WARNING MESSAGE & PCS SYSTEM WARNING MESSAGE ON MY CAR I HAVE TAKEN IT TO DIFFERENT DEALERSHIP IN DALLAS TX AREA ANY NONE OF THEM HAS FIX IT TRY TO DO RESEARCH ON MY OWN TO FIGURE OUT AND FOUND THAT TOYOTA HAS THIS IN RECALL MY DEALERSHIP IS NOT WILLING TO DO ANYTHING WITH THE CAR. SO I REALLY DONT KNOW WHAT TO DO ..TRYING TO GET HELP SO THIS ISSUES R FIXED AND IT SAFE FOR ME TO DRIVE THIS CAR I DRIVE ABOUT 30000 MILE EVERY YEAR AND JUST DON'T FELL SAFE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947045January 23, 2017
SERVICE BRAKES, STEERING
PIVOT BOLT INSIDE STEERING WHEEL CAME LOOSE, WAS WARNED IT HAD DROPPED TO WHERE IT COULD INTERFERE WITH BRAKE LINKAGES. FILED COMPLAINT WITH TOYOTA AND NEVER HEARD BACK SO FILING THIS COMPLAINT. (1) A LARGE BOLT INSIDE A SEALED AREA SHOULD NOT BE ABLE TO COME LOOSE IF INSTALLED CORRECTLY (MANUFACTURING ERROR - SINGLE INSTANCE OR SYSTEMATIC?) AND (2) A LOOSE BOLT SHOULD NOT BE A RISK FOR A POSSIBLE CATASTROPHIC OUTCOME - LOSS OF BRAKES (DESIGN FLAW, LINKAGES SHOULD NOT BE SUSCEPTIBLE TO BEING JAMMED - THAT'S WHAT THEY WARNED ME ABOUT WHEN THEY ASKED FOR THE $330 TO FIX IT). THIS WAS DISCOVERED WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING, THEY TOLD ME THE STEERING FELT FUNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947089January 23, 2017
EXTERIOR LIGHTING
THE LOW BEAMS HAVE BEEN INTERMITTENT AND THEN GO OUT ALL TOGETHER. THIS HAS HAPPENED TWICE IN THE PAST FOUR MONTHS EACH TIME BULBS LAST ABOUT TWO MONTHS BEFORE THEY BLOW. IT HAS HAPPENED WHILE DRIVING AS WELL AS AFTER GOING SOMEWHERE AND THEN GETTING BACK IN CAR AND TRYING TO RETURN HOME NO LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945200January 13, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF INTERMITTENTLY. SOMETIMES THEY DO NOT ILLUMINATE WHEN THE CAR IS FIRST STARTED, OTHER TIMES THEY GO OFF AFTER HAVING BEEN ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937368December 25, 2016
UNKNOWN OR OTHER
CAR WAS PARKED AND THE CHARGE CORD CONNECTED. IT HAD ABOUT 2.9 MILES LEFT ON BATTERY POWER, BY THAT CALCULATION IT SHOULD BEEN CHARGED BY 1100P. AT 1230P CAR WAS FULLY ENGULFED IN FIRE. FIRE DEPT IS INVESTIGATING FOR ARSON, BUT MY NEIGHBORS CAMERA CAUGHT IT ALL (I HAVEN'T SEEN IT) IT SEEMS THE CAR JUST START ON FIRE BY ITSELF, INSURANCE IS STILL INVESTIGATING, BUT I'M ALMOST POSITIVE THAT THIS FIRE STARTED ON ITS ON. IT WOULD BE GREAT IF YOU GUYS COULD FOLLOW UP. MY HOUSE ALSO CAUGHT ON FIRE. HAD I NOT BEEN JOLTED UP AND TRIED TO SAVE MY HOUSE WITH A HOSE, WE WOULD HAVE LOST THE HOUSE ALSO. CAR WAS 100 PERCENT DESTROYED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927683November 23, 2016
EXTERIOR LIGHTING
SINCE 2014 I HAVE HAD TO REPLACE THE DRIVERS SIDE BRIGHT AND DIM HEADLIGHTS ABOUT EVERY 4-6 MONTHS AND ON THE PASSENGER SIDE ABOUT EVERY 8 - 10 MONTHS. IS THERE A RECALL WITH A PROBLEM WITH THE HEADLIGHTS? I GOT A WARNING TICKET THIS MORNING AND DRIVE TO WORK IN THE DARK AND HOME IN THE DARK. MY ROUND TRIP IS 140/MILES DAILY. THE VEHICLE HAS BEEN IN MOTION EACH TIME THEY HAVE GONE OUT. I HAD THE CASING CHECKED TO MAKE SURE IT WASN'T A PROBLEM WITH VIBRATION AND THAT WAS FINE. I NO LONGER GO TO THE TOYOTA DEALERSHIPS BECAUSE THEY ARE SO EXPENSIVE, BUT HAVE A SMALL SHOP CHANGE. I AM PICKING UP HEADLIGHTS FROM HELENA FORD/TOYOTA ON MY WAY HOME SO THEY CAN POP THEM IN WHEN I GET TO THREE FORKS, MT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925470November 10, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924489November 6, 2016
AIR BAGS, STRUCTURE:BODY
REALLY APPALLING THAT THE AIRBAGS WARE NOT DEPLOYED AFTER A BIG COLLISION WHEN THE WHOLE FRONT OF THE CAR WAS SMASHED AS SEEN IN THE PIC.THIS HAPPEN ON DOWNTOWN ARE IN COLUMBUS IN 5 AND SPRING I
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10913998October 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED PRIOR TO ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904728September 8, 2016
STRUCTURE:BODY
MICE IN CABIN. SINCE I'VE OWNED THIS CAR (BOUGHT NEW) I'VE HAD SEVERAL OCCASIONS WHERE MICE GET INSIDE THE PASSENGER COMPARTMENT. I'VE LOOKED ON-LINE AND HAVE SEEN NUMEROUS COMPLAINTS AND SUGGESTED SOLUTIONS. MOST HAVE SAID THEIR DEALERS DENY ANY DESIGN PROBLEMS AND WILL NOT FIX THE PROBLEM. FRUSTRATING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903359September 2, 2016
AIR BAGS
TAKATA RECALL. NO SOLUTION FOR THIS YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899176August 29, 2016
AIR BAGS
TAKATA RECALL. NHSTA SHOWS RECALL BUT ALSO SHOWS THAT TOYOTA DOESN'T HAVE A REMEDY. WHY NOT?!? NOTHING HAS HAPPENED REGARDING THE DEFECT BUT I'M CONCERNED IT MAY. BLOOMBERG SAYS TAKATA USES AMMONIUM NITRATE (FERTILIZER) AS A PROPELLANT WHICH IS APPARENTLY UNSTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898300August 24, 2016
EXTERIOR LIGHTING
MY TOYOTA PRIUS 2012 HEADLIGHTS ARE REPEATEDLY BURNING OUT. LAST BULBS LASTED 3 DAYS. I'VE BLOWN OVER $200 ON DIFFERENT BULBS. I DRIVE FOR A LIVING. THIS IS MURDERING MY BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896953August 18, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT ALSO FAILED TO HOLD THE DRIVER IN PLACE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,569.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896159August 15, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR LOCKING MECHANISM, SECURITY ISSUE, VEHICLE WILL NOT LOCK DUE TO FAULTY LOCK ACTUATOR--- MAY EFFECT OTHER ACTUATORS. VEHICLE STATIONARY AND ON START UP FOR MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885590July 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AS THE MASTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE ONLY CODE FOUND WAS RELATED TO LOW FUEL ALTHOUGH THE VEHICLE HAD A FULL TANK OF FUEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND MADE THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM , HYBRID PROPULSION SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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