Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11400314March 11, 2021
SERVICE BRAKES
TOYOTA PRIUS 2010 STARTED EXPERIENCING BRAKING ISSUES IN JANUARY 17, 2020. CAR WAS TAKEN TO THE DEALER THREE TIMES WITH MISS DIAGNOSIS. IN MARCH DEALER DIAGNOSED ISSUE MOST LIKELY A BRAKE BOOSTER AND PUMP ASSEMBLY WHICH WAS A KNOWN ISSUE WITH 2010 PRIUS. TOYOTA IDENTIFIED THE ISSUE IN A PREVIOUS QUALITY CAMPAIGN BUT ONLY REPAIRED IF BRAKES FULLY FAILED. BRAKE FAILURE IS WHAT IT TOOK TO HAVE YOUR CAR REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398941March 3, 2021
SERVICE BRAKES
ABS, TRACTION, AND BRAKE LIGHT STAY ON. IT IS THE ACTUATOR BRAKE AND THE COST TO FIX IS OVER $2000. I HAVE RESEARCHED THIS ISSUE WITH OTHER 2010 PRIUS' AND IT IS A COMMON ISSUE. THIS IS A DEFECT THAT TOYOTA REFUSES TO FIX EVEN THOUGH IT IS VERY COMMON AND PUTS MANY PEOPLE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398158February 27, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
ON TUESDAY, FEBRUARY 23, OUR BRAKING SYSTEM FAILED ON OUR TOYOTA PRIUS WHILE DRIVING ON A SIDE ROAD AFTER MONTHS OF CONTINUING WEAKNESS IN THE BRAKE PEDAL AND "LURCHING" WHEN BRAKING OVER POTHOLES. THE BRAKE SYSTEM LOST HYDRAULIC PRESSURE. UPON INSPECTION BY AN ASE-CERTIFIE MECHANIC, THEY DETERMINED THE BRAKE BOOSTER ASSEMBLY HAD LIKELY FAILED, BUT RECOMMENDED SENDING TO A TOYOTA DEALERSHIP. THEY CONFIRMED THE VEHICLE WAS UNFIT TO DRIVE. THE VEHICLE WAS SENT TO A TOYOTA DEALER. THE DEALER CONFIRMED THE BREAK BOOSTER ASSEMBLY/ACTUATOR HAD FAILED. THE DEALER ADVISED THE BRAKE BOOSTER HAD PREVIOUSLY BEEN UNDER A TOYOTA "CUSTOMER SERVICE CAMPAIGN," BUT THAT THE "WARRANTY" CAMPAIGN HAD EXPIRED. HOWEVER, HE ADVISED TOYOTA BRAND ENGAGEMENT CENTER HAS OFTEN ASSISTED CUSTOMERS WHEN THEY'RE JUST OUTSIDE THE WARRANTY PERIOD. WHEN CONTACTING TOYOTA, THEY STATED THIS VEHICLE WAS NEVER UNDER RECALL AND WAS NOT ELIGIBLE, BUT THEN SAID THEY SENT INFORMATION ON A TOYOTA SAFETY CAMPAIGN. UPON RESEARCH, WE CONTINUED TO CONFIRM THAT THE DIAGNOSIS WAS TIED TO RECALL D0H FROM JULY 2013. WE'VE ALSO REVIEWED OUR VEHICLE HISTORY, AND THE BRAKE PUMP ASSEMBLY WAS NEVER REPLACED DESPITE BEING INSPECTED CONSISTENTLY BY TOYOTA DEALERS SINCE 2013 AND UNDER RECALL. TOYOTA HAS DECLINED TO COVER THE COST OF THE REPLACEMENT FOR THE BRAKE PUMP ASSEMBLY. THE COST OF REPAIR IS NEARLY THE SAME AS THE CURRENT VALUE OF THE VEHICLE. TOYOTA BRAND ENGAGEMENT CENTER HAS DECLINED TO PROVIDE THIS INFORMATION IN WRITING, WOULD NOT PROVIDE A NAME, AND OTHERWISE ACTED COMPLETELY SKETCHY - FOR LACK OF A BETTER WORD - ANY TIME WE TRIED TO CLARIFY THE REPAIR WAS CLEARLY TIED TO THE JUNE 2013 RECALL. WE WERE VERY, VERY FORTUNATE THE BRAKES FAILED ON A SIDE STREET NEAR OUR HOME, NOT ON A HIGHWAY OR OTHER HIGH-RISK AREA. WE WOULD LIKE TOYOTA TO HONOR THE RECALL, EXTEND IT FOR OTHER CUSTOMERS, AND COVER THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398233February 27, 2021
SERVICE BRAKES
I HAVE LOST ALL REGENERATIVE BRAKING. THE ABS, TRACTION CONTROL, AND SERVICE LIGHTS ARE ALL ILLUMINATED CONTINUALLY. IT HAS BECOME DIFFICULT TO STOP AND THE HYBRID BATTERY IS DEPLETING AT A RAPID RATE WITH VERY SLOW RECHARGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397540February 23, 2021
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO ATTEMPT TO STOP THE VEHICLE, THE VEHICLE PROCEEDED TO ROLL FORWARD WHILE THE PEDAL WAS STILL DEPRESSED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396556February 16, 2021
SERVICE BRAKES
HELLO, I HAVE A PROBLEM WITH MY PRIUS 2010, I HAVE NOT IDEA WHAT HAPPENED WITH MY BRAKES WHEN I WAS DRIVING IN HIGHWAY 95 NORTH IN FLORIDA, MY BRAKES WAS HEAVY AND DIFFICULT TO PUCH, AFTER THAT PROBLEM NEVER MY CAR WAS NORMAL AGAIN .I HAVE ALL THATS LIGHT ON IN MY CAR RIGHT NOW. I AM SCARY DRIVE MY CAR WITH THIS PROBLEM. I SEE LOT UP INFORMATION OF OTHER OWNERS OF TOYOTA PRIUS 2010 AND 2011 WITH THE SAME PROBLEM BUT ANYBODY KNOT WHAT IS THE PROBLEM . MY LIGHT OF BRAKES ABS , STABILYTRAC AND OTHER SYMBOLS OF PRACAUTION IS ON IN THE SAMETIME. IS IMPORTANT FIX THIS PROBLEM . OUR HEAL AND OUR LIFE CAN NOT BE REPLACE FOR AN BRAKES PROBLEM OF THE CAR . I CALLED TOYOTA THIS WEEK FOR LET THEY KNOW THE INFORMATION ABOUT MY PROBLEM AND OTHER USERS IN INTERNET. THIS IS A BIG SECURITY PROBLEM . SOMEBODY NEED TAKE CARE THE RESPONSABILITY ABOUT THIS , THEY DID AN DIAGNOSTIC ABOUT OF THIS PROBLEM AND THEY KNOW THE PROBLEM BRAKES IN THIS MODEL PRIUS LONG TIME AGO . I WANT A SEE ANY RESULT ABOUT THIS SITUATION BECAUSE IS OUR LIFE . THIS CAN BE DANGEROUS THIS FOR OUR SAFETY ON ROAD FOR MILLON PEOPLES IN UNITED STATES OF AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395341February 9, 2021
ENGINE
VEHICLE AFTER AWHILE STARTS TO CONSUME OIL. IT'S RUNS OUT OF OIL VERY QUICKLY. THERE IS NO OIL LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394955February 6, 2021
SERVICE BRAKES
WENT OVER BUMP AT RAILROAD CROSSING AND ABS, BRAKE, SLIP WARNING LIGHTS CAME ON AND REGENERATIVE BRAKING STOPPED WORKING. CAR WAS HARDER TO STOP. TOOK TO DEALER AND CAR WAS DIAGNOSED WITH THIS WORK NEEDED: REPLACE BOOSTER AND BOOSTER PUMP ASSY AND REFLASH (FAILED BOOSTER, BOOSTER PUMP) FAIL $3,259.84 CAR IS BEYOND WARRANTY FIX DATES THOUGH ALL THESE CARS WERE RECALLED IN CANADA AND A CLASS ACTION SUIT IS ONGOING IN OHIO OVER THIS ISSUE. WHY WON'T THE NTSB FOLLOW CANADA'S LEAD AND GET THESE FAILING BRAKE SYSTEMS FIXED BEFORE SOMETHING SERIOUS HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389148January 21, 2021
SERVICE BRAKES, ENGINE
MY CAR'S ABS, TRACTION, AND BRAKE LIGHTS ARE ON. I TOOK IT TO TWO SHOPS AND THEY BOTH SAID MY CAR WAS RECALLED AND TO HAVE THE DEALERSHIP FIX IT. THE RECALL IS ON THE BREAKS. THE BRAKE PEDAL IS ALSO NOT FULLY WORKING, THERE IS AN ABNORMAL LEAK OF BRAKE FLUID PRESSURE. BOTH AUTO SERVICE PLACES SAID TO DEMAND FOR THE DEALERSHIP TO TAKE CAR OF THIS BECAUSE THERE IS A CLASS ACTION LAWSUIT GOING ON FOR THIS CAR WITH THIS EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389026January 20, 2021
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY AND THE TRACTION CONTROL, ABS, AND BRAKE LIGHT ALL COME ON. I GO TO USE THE BRAKES AND THE PEDAL WAS A LOT FIRMER AND WAS HARDER TO PRESS. THE CAR MAKES A BUZZING NOISE I BELIEVE IT IS THE BRAKE ACCUMULATOR. I GO TO THE NEAREST PLACE TO GET THE CODES READ. IT CAME UP WITH C1391 AND I LOOK THAT CODE UP AND IT COMES UP WITH THAT CODE IS A COMMON ISSUE WITH THE PRIUS. I READ THAT IT COULD LEAD TO BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389056January 20, 2021
SERVICE BRAKES
BRAKE BOOSTER FAILURE, LOSS PRESSURE AT BRAKE THE CAR, THE STABILITY CONTROL AND THE ABS DOESN'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388892January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT DRIVING AT 15 MPH, THE BRAKES FAILED TO OPERATE AS NEEDED UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL INCLUDING THE ABS, TIRE PRESSURE, TRACTION CONTROL AND EMERGENCY BRAKE LIGHTS. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HALEY TOYOTA OF ROANOKE (1530 COURTLAND RD NE, ROANOKE, VA 24012) WHERE SHE WAS INFORMED THAT THERE WAS A CRACK IN THE BRAKE BOOSTER PUMP ASSEMBLY ACCUMULATOR, A DECREASE IN THE HYDRAULIC PRESSURE, AND A DEFECTIVE BRAKE MASTER CYLINDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388142January 14, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
THE CASING OF THE BRAKE ACTUATOR IS CRACKING. THE BRAKE ACTUATOR APPARENTLY IS AN UNDERLYING PROBLEM THAT TOYOTA DOES NOT WANT TO TAKE RESPONSIBILITY FOR AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386722January 5, 2021
EXTERIOR LIGHTING
HEADLIGHT BULBS KEEP GOING BLOWING CONSISTENTLY.VEHICLE STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385667December 30, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I TRAVEL TO WORK ONE HOUR AWAY FROM HOME, ON HIGH SPEED HIGHWAY'S MY BREAK SYSTEM LIGHTS TURNED ON, TRACTION, ABS AND BREAK, BREAK PEDAL SINKS AND WILL NOT BREAK AND IS VERY DANGEROUS WHEN DRIVING HOME. I HOPE NO ONE GETS KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385450December 29, 2020
SERVICE BRAKES
TOYOTA BRAKE BOOSTER PUMP HAS FAILED DUE TO MANUFACTURING DEFECTS, WHICH AFFECTED THE STOPPING OF THE VEHICLE. TOYOTA HAS ISSUED RECALL FOR THIS PROBLEM BUT ONLY FOR LATEST MODELS (2019 AND LATER). I'VE CALLED TO TOYOTA AND THEY REFUSED TO ADDRESS THIS PROBLEM. I LOOKED UP ON INTERNET AND FOUND THIS IS A WIDE SPREAD PROBLEM EXPERIENCED BY MANY OWNERS OF PRIUSES. TOYOTA MUST ISSUE THE RECALL FOR ALL THE VEHICLES AFFECTED, NOT THE LATEST ONES ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385060December 26, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD THAT IT WAS MY BREAK. I BOUGHT A NEW BRAKE BOOSTER AND PAY FOR THE REPLACEMENT AND THE PROBLEM WAS STILL HUNGRY JUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376852November 28, 2020
SERVICE BRAKES
I AM HAVING AN ISSUE WITH MY BRAKE ACTUATOR/BRAKE BOOSTER. THIS IS A KNOWN ISSUE AND TOYOTA IS REFUSING TO HELP WITH THE ISSUE. THE ABS, BRAKE, AND TRACTION CONTROL LIGHT ARE ON AND REGEN BRAKING IS NOT WORKING. THEY ARE SUPPOSED TO COVER THIS BASED ON BULLETIN ZJB BUT ABSOLUTELY REFUSE ANY HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375978November 23, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374311November 12, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENANCE PLAN SET UP FOR THE KNOWN INCREASED OIL CONSUMPTION RATE THAT IS DIRECTLY LINKED TO MY MODEL VEHICLE AND HAS NOT ONLY NOT PERFORMED ROUTINE OIL CHANGES BUT ALSO SENT ME HOME AFTER A SUPPOSED OIL CHANGE WITH ZERO OIL IN MY TANK. BUT TODAY MY MAIN CONCERN THAT I TAKE ISSUE WITH AND THAT IVE ENCOUNTERED FROM THE GET-GO, HAS TO DO WITH THE BREAKS. FOR YEARS I'VE BEEN TELLING TOYOTA ABOUT HOW MY BREAKS DO THIS THING WHERE UNDER THE RIGHT CIRCUMSTANCES (THOSE BEING THINGS LIKE SLIGHT BUMPS OR RAISES IN THE ROAD, OR GOING OVER A MANHOLE COVER) THE BREAKS NOT ONLY GIVE OUT BUT ACTUALLY PROPEL ME FORWARD WITH ZERO CHANCE FOR STOPPING WHICH IS QUITE TERRIFYING ALREADY AND THEN WHEN YOU ADD IN OTHER DRIVERS ON THE ROAD INTO THE EQUATION IS A LITERAL NIGHTMARE. DESPITE MY MANY EFFORTS FOR TOYOTA TO TAKE A LOOK AT THEM THEY ALWAYS REFUSE ANY SERVICE TO THEM BECAUSE MY DASHBOARD IS NOT DISPLAYING ANY WARNING SIGNS. ALSO, DUE TO THE FACT THAT ITS NOT A CONSTANT ISSUE, MEANING IT ONLY HAPPENS UNDER THE RIGHT CIRCUMSTANCES WHICH IDK WHERE SUCH A PRECISE PLACE EXISTS NEAR THE DEALERSHIP, THEY CANT EXPERIENCE IT FOR THEMSELVES. SO MY CONCERNS ARE DISMISSED LEAVING ME TO FEND FOR MYSELF WHENEVER THESE CIRCUMSTANCES ARISE WHICH NO DOUBT AN ACCIDENT SEEMS TO BE ON THE HORIZON. THEN WITH ~114,700 MILES ON THE ODOMETER, MY ENTIRE ABS SYSTEM CRASHED WHILE I WAS IN TRAFFIC. LUCKILY I AM A BEYOND EXCEPTIONAL DRIVER AND ALSO HAVE CATLIKE REFLEXES SO WAS ABLE TO MANAGE MY WAY TO THE SHOULDER OF THE ROAD WHEN THIS OCCURRED. HOWEVER, WITH WARNING LIGHTS NOW ILLUMINATED O
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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