Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11443264December 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Brake Booster Failure; has been inspected and confirmed. Warning lamps for traction control, ABS, Brake System Lights, Master Warning Light all came on during normal city driving. Immediate loss of Brake Assist causing sudden need for much more distance while stopping the vehicle. Clearly, sudden changes in brake behavior is a safety concern and this problem seems to be well documented as common issue in this era of Toyota vehicles. I believe Toyota has fallen short in its efforts to remmedy the situation. An extended warranty was issued but it was for a brief period of time that required this problem to occur within a narrow window. It's a wildly expensive repair to a critical system and it seems to be a common problem in these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440970November 18, 2021
AIR BAGS
The airbag light on my 2010 Prius intermittently goes on and off. I have brought it to Toyota as well as my mechanic to see if anyone can find the problem. I've been told I need to change the seat and or the weight sensor isn't working. When I looked at the numerous PRius websites this is unbelievably common!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440722November 16, 2021
SERVICE BRAKES
We have a 2010 Prius Purchased March 2010. Toyota issued a "Customer Support Program" (free extended warranty) for the brake booster and brakebooster pump assemblies in 2019. The Primary Coverage was offered until 11-30-19 regardless of milage. After that the secondary coverage applied for 10 years or up to 150,000 miles. The information mailed to us states; "If you have not experienced the condition described above, there is no action necessary at this time." We did not experience any brake problems until 11-10-21, when the dash display lit up with the BRAKE LITE, ABS LITE, SLIP INDICATOR LITE, AND THE ! LITE, ALL CAME ON AT THE SAME TIME. ALSO THE BRAKE PEDDLE BECAME SPONGY AND AT TIMES VERY HARD TO DEPRESS. We had our Toyota dealer run a diagnostic scan of the vehicle and they determined the brake booster and brakebooster pump were defected. The car has 70,000 miles on it at this time, and we have owned the car for 10 years and 8 months. Toyota will not honor this Customer Support Program since we are 8 months beyond the expiration date. There was a RECALL number 13V235000 issued 06-05-13 for the same exact problem, with NO EXPIRATION DATE. However, Toyota says it does not apply to our car. This problem causes the power brakes to not work as power, only manual brakes (Hard to Push). They also become very soft and not responsive if the engine has not run since the last time the brakes were pushed. THIS IS A DANGEROUS SAFETY ISSUE! ! ! My question is, the problem was a big enough to have Toyota issue this 10 year "Customer Support Program" to prevent a hazardous situation from being on the road for 10 years, why is it not hazardous NOW 8 months later? We welcome any help you can provide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438981November 1, 2021
SERVICE BRAKES
I have a 2010 Toyota Prius. The ABS pump unit broke down while driving on the road. Suddenly the breaks were not functioning correctly. Breaks got squeeze. Apparently it's a common issue and Toyota had a program around it to fix it till Jan 2021. But I couldn't go fix it before coz the lights didn't show up. Now in Oct 2021 it's broken and is not covered. I don't know how a company gets to call such a safety issue as option and not a recall and get away with it. The vehicle has already been identified as having a bad part. How come the company does own up to it considering it's an important part of the breaking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437274October 19, 2021
SERVICE BRAKES
while driving traction, abs and brake light came on. braking feels forced by driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436905October 15, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns 2010 Toyota Prius. The contact stated while driving 72 MPH, she noticed several unknown warning lights illuminated on the vehicle and a beeping sound coming from the vehicle. The contact noticed that whenever the beeping sound was present, it was very difficult to depress the brake pedal to slow the vehicle. The contact had to depress on the brake pedal all the way to the floor for the vehicle to slow down and for the contact to pull over to the side of the road. The contact waited for a minute before restarting the vehicle and continued to drive a short distance before the failure recurred. The contact was able to restart and slowly drive the vehicle back to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436041October 8, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Last week I check hybrid system message appeared on the screen and orange triangle with check engine light. I took it to the shop and they said that there are code P0A94 wich is related to the inverted and that is needed replacement. I saw that there was recall on inverter and want to see if I can get it replaced. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434929September 29, 2021
SERVICE BRAKES
The brakes, ABS, and traction light came on car but it does not stay on. Took it to the dealership and the advisor said it would be $2,500. If this gas been a recall in the past then it should still be a recall. I am extremely disappointed in Toyota as a whole to bail out on something that is as crucial as the safety of brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434933September 29, 2021
WHEELS
Low pitched rumbling sound from front wheel well when car is moving between 5-25 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434759September 28, 2021
VEHICLE SPEED CONTROL
The digital speedometer display has stopped working. I can no longer see my speed or fuel gauge. I was quoted nearly $3,000 at the dealer to repair the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434247September 24, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Brake Booster assembly for nearly all 2010 Toyota Prius has innate failure over time. It is a faulty, known-issue part. Toyota offered some limited-time warranty extension fixes instead of a full recall. My Toyota dealership informed my that my part needs the fix, as would be expected, but that I am not within the limited warranty. As this is a safety issue and the part has given out, I am stuck. I contacted Toyota directly and via email as well and they refused to do anything while acknowledging the part was their fault. They were very snooty about the fact that a full recall had not happened yet, and gleeful to deny me service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433671September 20, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Toyota Prius. The contact stated that while driving, the brake lights, ABS, and check engine warning lights illuminated. There was an abnormal noise detected. The vehicle was taken to the local dealer and diagnosed that the brake booster assembly needed to be replaced. Additionally, the contact was informed that the vehicle was not safe to drive. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 115,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433111September 15, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have recently bought a 2010 Prius. The ABS (!) , traction control, and emergency brake light all illuminated three days after I transferred title with the dmv. This apparently is a very common problem with this car. I am told that these lights lead to a very expensive repair. My primary concern is my safety and of course the safety of others. A car that has brakes that suddenly fail is lethal. I was advised by a helpful agent that these repairs would come out of my pocket. My complaint is that Toyota should be responsible for this. I cannot drive this vehicle at the moment because I refuse to endanger anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432083September 8, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
The dash lights on my 2010 Prius went all dark, lost all information on my dash. No lights on dash, no fuel gauge, no speedometer, nothing. This is very dangerous to suddenly have happened and I don't see a recall from Toyota to address this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431920September 7, 2021
SERVICE BRAKES
Hazards lights came on and would not go off, with increased speed hazards flashed faster. Toyota stated that ABS actuator and relay needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431770September 5, 2021
ENGINE, FUEL/PROPULSION SYSTEM
1. This 2010 Prius has a faulty design of the piston rings, which is allowing it to burn more than 1.4 Qts of engine oil. 2. Such high consumption of engine oil causing an environmental pollution. 3. Furthermore, I took it to the local Toyota Dealer I.e. Maguire Toyota located in Ithaca, NY, they never chose to diagnose it or repair it. 4. I reached out to the Toyota and the Toyota still isn’t helpful w.r.t this high consumption of engine oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431750September 4, 2021
SERVICE BRAKES
Parked with car running. Car started beeping (beep beep beep) incessantly. Turned off. When I turned 2010 Prius back on, the beeping came back. Brakes DID NOT WORK. Dash error said "CHECK PCS SYSTEM" and many warning lights were on. Pressing brakes didn't stop vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430147August 23, 2021
SERVICE BRAKES
As many other 2010 Prius drivers have experienced, my brake actuator has failed. This has resulted in loss of braking and potential harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429935August 20, 2021
SERVICE BRAKES
code C1391 master cylinder internal leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429844August 20, 2021
UNKNOWN OR OTHER
Seek exteral brake fluid no external leaks found ABS pump noise probable abs pump flalure leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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