Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305037February 4, 2010
SERVICE BRAKES, ELECTRIC
2010 PRIUS SURGES WHEN A BUMP IS HIT WHILE BRAKING. THIS IS FAIRLY REPEATABLE AND CAN OCCUR AS MUCH AS ONCE A DAY. WE HAVE NOT TAKEN BACK TO THE DEALER, BECAUSE BEING IN THE AUTOMOTIVE ELECTRONICS INDUSTRY, I AM CERTAIN IT IS A SOFTWARE BUG AND THAT THE DEALER WILL NOT FIND ANYTHING WRONG OR KNOW HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305053February 4, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED A NEW 3RD GENERATION TOYOTA PRIUS IN AUGUST OF 2009. I HAVE NOTICED TWO INCIDENTS WHERE MY BRAKES DID NOT RESPOND PROPERLY IMMEDIATELY AFTER PASSING OVER DISTINCT POTHOLES. THEY HAD WAY TOO MUCH "GIVE." ON THE SECOND PUMP OF THE BRAKES, THE FULL BRAKING POWER APPEARED TO BE RESTORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305035February 4, 2010
SERVICE BRAKES, ELECTRIC
EARLY DEC. 2009 I HIT A POTHOLE AND FELT MY BRAKES FAIL FOR A SECOND THEN GRAB AGAIN. AT FIRST I THOUGHT THIS WAS BLACK ICE BUT IT HAPPENED AGAIN A WEEK OR SO LATER AND THEN AGAIN TOWARD THE END OF DEC. 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305055February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH DEPRESSING THE BRAKE PEDAL OVER A SPEED BUMP, THE VEHICLE LUNGED FORWARD AND THE VEHICLE PROCEEDED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A COMPUTER GLICH THAT CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305064February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS IV AND CAN CERTAINLY SAY THAT I HAVE FELT SEVERAL TIMES A BIT OF "BRAKE-LOSS" ON THIS VEHICLE. BY THAT, I MEAN THAT AT TIMES I HAVE TO PUSH DOWN MUCH HARDER ON THE BRAKE PEDAL TO COME TO A STOP. THIS HAPPENS AT RANDOM TIMES AND CAUSES ME A BIT OF NERVOUSNESS AS A FEW TIMES I CAME CLOSE TO HITTING THE CAR IN FRONT OF ME. THIS TENDS TO HAPPEN AS I AM COMING TO A STOP, NOT DURING HIGH-SPEED BRAKING. I WOULD ESTIMATE THAT THIS HAS HAPPENED AT LEAST 10 TIMES DURING 4,000 MILES OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305067February 4, 2010
SERVICE BRAKES, ELECTRIC
2010 PRIUS BRAKE FAILURES AT LEAST 4 TIMES IN PAST 6 MONTHS AFTER HITTING POTHOLE OR ICE ON ROAD AT ABOUT 30MPH OR LESS; BRAKE PEDAL GOES TO FLOOR AND CAR SORT OF SHIMMIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305068February 4, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES SUDDENLY LURCH, ESPECIALLY WHEN THERE IS SNOW OR UNEVEN SURFACE (POTHOLE), FIRST NOT CATCHING AND THEN CAUSING BRIEF MORE SUDDEN BRAKING. THIS IS AS IF THE ABS IS NOT WORKING PROPERLY. THIS HAS HAPPENED ABOUT 3-4 TIMES SINCE PURCHASE OF CAR ABOUT 12/5/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305076February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKE PROBLEM WITH MY 2010 TOYOTA PRIUS. HAS BEEN HAPPENING SINCE I PURCHASED THE CAR BUT DIDN'T REALIZE IT WAS SUCH A WIDE-SPREAD PROBLEM. ONE OUT OF EVERY 500 TIMES I PUSH ON THE BRAKE PEDAL, THE CAR WILL FIRST LUNGE FORWARD FOR A SPLIT SECOND AND THEN BEGIN TO DECELERATE. IT IS A VERY CLEAR JOLT WHEN THE BRAKE PEDAL IS FIRST DEPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305078February 4, 2010
SERVICE BRAKES, HYDRAULIC
I AM EXPERIENCING A LOSS OF BRAKING POWER, DURING SLOWER SPEED STOPS OR ATTEMPTS TO SLOW DOWN. THE PROBLEM OCCURS AT GENERALLY LESS THAN 20 MPH. I APPLY THE BRAKES AND THE CAR BEGINS TO SLOW, HOWEVER, IF I HIT A BUMP OR POTHOLE, THE CAR FEELS LIKE IT IS ACCELERATING AND/OR LOSING BRAKING POWER, DESPITE MY FOOT REMAINING ON THE BRAKE PEDAL. I AM ABLE TO REGAIN BRAKING BY FURTHER PRESSING THE BRAKE PEDAL. THE ACCELERATION/LOSS OF BRAKING FEELS LIKE IT'S COMING FROM THE REAR WHEELS OF THE CAR AND AT LEAST IN MY EXPERIENCE FEELS LIKE THE PROBLEM ONLY OCCURS WHEN THE REAR WHEELS GO OVER THE BUMP OR INTO THE POTHOLE. A SIMILAR LOSS OF BRAKING HAS NOT OCCURRED WHEN THE FRONT WHEELS GO OVER BUMPS OR POTHOLES AT LOWER SPEEDS. THE BRAKING LAPSE CAUSES MY STOPPING DISTANCE TO BE LENGTHENED. THIS LOSS OF BRAKING POWER HAS OCCURRED SEVERAL TIMES SINCE I BOUGHT MY CAR IN JULY 2009. I FIRST NOTICED THE PROBLEM IN THE FALL OF 2009 AND IT MOST RECENTLY HAPPENED THIS PAST MONDAY (2/1/2010). THE PROBLEM DOES NOT APPEAR TO OCCUR AT HIGHER SPEEDS, SUCH AS ON A HIGHWAY OR MAIN ROAD. I WAS NOT CARRYING ANY CARGO OR ADDITIONAL WEIGHT IN THE VEHICLE DURING ANY OF THE INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304089February 3, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 TOYOTA PRIUS II. I'VE NOTICED THAT WHEN I RUN OVER A BUMP OR A POTHOLE ON THE ROAD, THE CAR SEEMS TO ACCELERATE OR JOLT FORWARD. IT HAPPENS WHILE I BRAKE TO A STOP SIGN AND RUN OVER A BUMP OR POTHOLE. IT HAS ALSO HAPPENED WHILE LETTING GO OF THE GAS PEDAL BUT NOT STEPPING ON THE BRAKE. THEREFORE, I HAVE TO QUICKLY STEP ON THE BRAKE EVEN HARDER TO STOP OR SLOW DOWN THE CAR. DURING ONE INCIDENT, I NEARLY RAN INTO A PEDESTRIAN CROSSING THE STREET. IT WAS A 4 WAY STOP AND I APPROACHED SLOWLY. THE PEDESTRIAN WAS DIRECTLY IN FRONT OF MY VEHICLE AND HE HAD THE RIGHT OF WAY. I SLOWLY APPROACHED AND AS MY TIRE RAN OVER THE PAINED "STOP" ON THE PAVEMENT, MY VEHICLE JOLTED FORWARD. IT WAS A CLOSE CALL AND IT SCARED THE PEDESTRIAN AND MYSELF. I WENT TO A TOYOTA DEALERSHIP AND HAS ASKED ABOUT THE PROBLEM. THEY SAID THEY DON'T OR HAVE NOT HAD ANY COMPLAINTS. TOLD ME THAT MINE WAS PROBABLY AN ISOLATED INCIDENT. I WENT HOME AND GOOGLED TO SEE IF OTHER PRIUS DRIVERS HAD THE SAME EXPERIENCE. I WAS SHOCKED TO HAVE READ A FEW INCIDENTS OF OTHER PRIUS OWNERS EXPERIENCING THE SAME THING. WHAT CAN I DO ABOUT THIS MATTER IF TOYOTA CLAIMS THAT MY EXPERIENCE WAS ISOLATED. GOING BACK TO THE TOYOTA DEALERSHIP WON'T RESOLVE ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304091February 3, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS THAT HAS OFTEN QUIT BRAKING WHEN I WAS DRIVING ON (A) A BUMPY DIRT ROAD (2 TIMES), (B) BUMPY PAVED ROAD (BUMPS CAUSED BY COMPACTED SNOW) (2 TIMES) AND (C) A LARGE DIP IN A ROAD NEAR MY HOUSE (APPROX.10 TIMES). THE LAPSE IN BRAKING IS PROBABLY LESS THAN A SECOND, BUT SCARES ME EVERY TIME. BEFORE MY PRIUS, I HAVE ALWAYS OWNED ALL-WHEEL DRIVE VEHICLES, AND I JUST ATTRIBUTED THE LACK OF BRAKING ON THE FACT THAT I NO LONGER HAVE ALL WHEEL DRIVE. BUT NOW THAT I THINK ABOUT IT. THAT SHOULDN'T AFFECT THE BRAKING! I CAN PRETTY MUCH COUNT ON THIS HAPPENING OVER A BUMPY ROAD, OR JUST ONE BIG BUMP, SO IF SOMEONE WANTS TO DRIVE MY CAR AND SEE WHAT IT DOES, THAT IS FINE WITH ME. LET ME KNOW IF I CAN HELP GET THIS PROBLEM FIXED. I HAVE NOT CONTACTED THE DEALER ABOUT THIS. SHOULD I? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304094February 3, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS. GOING DOWNHILL AND APPROACHING A STOP SIGN. MY FOOT IS STEADY ON THE BRAKE AND I AM GRADUALLY COMING TO A STOP. THEN, I INADVERTENTLY GO OVER A BUMP IN THE ROAD AND THE PRIUS LUNGES FORWARD. I HAD TO IMMEDIATELY SLAM HARD ON THE BRAKES IN ORDER TO KEEP THE CAR FROM GOING INTO THE INTERSECTION. FORTUNATELY, THERE WAS NO CAR OR PERSON IN FRONT OF ME AS I WAS STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304099February 3, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 TOYOTA PRIUS HAS A SERIOUS BRAKING PROBLEM, THE CAR LUNGES FORWARD AFTER APPLY MY BRAKES OVER A BUMPY SURFACE. THIS IS VERY UNEXPECTED AND LUCKILY NO ONE WAS IN FRONT OF ME OTHERWISE I WOULD HAVE HIT THEM. THIS ALREADY HAPPENED SEVERAL TIMES, TOOK MY CAR TO THE DEALER AND NO SOLUTION, I DON'T KNOW WHAT TO DO WITH A BRAND NEW LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304104February 3, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE ON MY TOYOTA PRIUS 2010. A FEW MONTH AGO, I WAS DRIVING ON A STREET WITH MANY POTHOLES IN SAN FRANCISCO. I WAS COMING TO A STOP ON A RED LIGHT. I APPLIED THE BRAKE TO SLOW MY PRIUS. AS I WAS APPLYING THE BRAKE, THE CAR'S FRONT WHEEL HIT A POTHOLE. I SUDDENLY FEEL A TOTAL LOSE TO BRAKE ON THE CAR FOR A SLIGHT SECOND AS THE CAR SEEM LIKE/FEEL LIKE SURGE AHEAD. A FRACTION OF SECOND LATER, THE BRAKE WENT BACK TO NORMAL. IT WAS A VERY SCARY FEELING. I DID FEELING UNSAFE. I TALKED TO THE MASTER MECHANIC IN THE TOYOTA DEALER. HE SAID THE IT IS NORMAL AS THE ABS KICK IN WHEN THE CAR HIT THE POTHOLE. IT IS DOING IT JOB. HOWEVER, I HAD DRIVEN MORE THAN 5 CARS WITH ABS AND VSC AND NEVER HAVE THE KIND OF ISSUE. THIS ONLY HAPPEN ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304111February 3, 2010
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
ON THURSDAY, JANUARY 28TH MY WIFE DROVE OUR 2010 TOYOTA PRIUS TO WORK. THE WAS A SLIGHT COATING OF SNOW ON THE GROUND. LESS THAT ONE BLOCK FROM OUR HOUSE, DRIVING AT NO MORE THAN 10-15 MPH SHE APPLIED THE BRAKES TO STOP AT A STOP SIGN. SHE REPORTED THAT THE BRAKES SEEMED TO LOCK (NOT THE NORMAL ABS FEEL) AND SHE LOST CONTROL OF THE CAR, WHICH THEN SLID/SKIDDED INTO A CURB WHICH PUNCTURED THE FRONT PASSENGER TIRE. THE CAR APPEARED TO HAVE ONLY A PUNCTURED TIRE WHICH WAS CHANGED BY A AAA SERVICE TRUCK. AFTER THE TIRE WAS CHANGED AND THE SERVICE TRUCK LEFT, I ATTEMPTED TO DRIVE THE VEHICLE TO A NEARBY TIRE DEALER. AS I TRIED TO DRIVE THE CAR, I HEARD AND FELT A LOUD SCRAPING NOISE THAT SOUND AND FELT LIKE THE BRAKES WERE STILL ENGAGED. EVEN THOUGH I WAS NOW ON CLEAR PAVEMENT IF I AT ALL TRIED TO APPLY THE BRAKES,THE ABS WENT ON, BUT IN AN AGGRESSIVE MANNER. THE ABS ALSO WENT ON A COUPLE OF TIMES EVEN WITHOUT ME PUTTING MY FOOT ON THE BRAKES. THE TIRE DEALER SAID HE THOUGHT WE MIGHT HAVE BEEN THE FRAME AND TOLD US NOT TO DRIVE THE CAR. THE CAR WAS TOWED TO A NEARBY BODY SHOP TO BE INSPECTED BY OUR INSURANCE COMPANY, STATE FARM. AS OF FEBRUARY 2, 2010 NO INSPECTION HAS TAKEN PLACE. IT IS OUR CONTENTION THAT SOMETHING MALFUNCTIONED WITH THE BRAKES WHICH CAUSED THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10304121February 3, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHEN DRIVING OVER UNEVEN PAVEMENT AT LOW SPEEDS. THE CONTACT ALSO STATED THE VEHICLE LURCHED FORWARD WHEN BRAKING UNDER NORMAL ROAD CONDITIONS. THE FAILURE HAPPENS WHEN DRIVING OVER A SPEED BUMP OR A POT HOLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD TO REMOVE THE FLOOR MATS BUT THE PROBLEM PERSISTED.THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BECAUSE IT HAPPENS RANDOMLY . THE MANUFACTURER WAS CONTACTED BUT THE CONTACT DID NOT RECEIVE AN ACCEPTABLE ANSWER FROM THEM. THE FAILURE MILEAGE WAS 8,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304122February 3, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS BRAKE PROBLEM. BRAKES DO NOT WORK PROPERLY PARTICULARLY IN SNOWY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304127February 3, 2010
SERVICE BRAKES, ELECTRIC
THE BRAKES ON OUR 2010 TOYOTA PRIUS MOMENTARILY STOP WORKING AT LOW SPEEDS ON BUMPY ROADS. THE BRAKES STOP WORKING FOR ONLY A SECOND OR TWO WHEN BRAKING ON A BUMPY ROAD SURFACE, THE REENGAGE. THIS HAS HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE CAR NEW IN JULY 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304110February 3, 2010
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING AT LOW SPEEDS, IF THE CAR HITS A MANHOLE COVER OR UNEVEN, BUMPY ROAD, THERE IS A SPLIT-SECOND LOSS IN BRAKING (WHICH FEELS LIKE ACCELERATION SINCE THE DRIVER EXPECTS TO BE DECELERATING AT THE TIME). OTHER PRIUSCHAT SITE USERS HAVE COMPLAINED ABOUT THE SAME PROBLEM WITH THE 2010 PRIUS - SOME USERS CLAIMED THIS WAS "NORMAL" WHEN THE REGENERATIVE BRAKES SWITCH OVER TO HYDRAULIC BRAKES AND THAT THERE WAS REALLY NO LOSS IN BRAKING. IT MAY BE "NORMAL" BUT IT'S SCARY AS HECK WHEN IT HAPPENS AND IF A PEDESTRIAN CROSSES IN FRONT OF THE CAR OR A CAR IN FRONT OF A 2010 PRIUS STOPS QUICKLY UNDER JUST THE WRONG CIRCUMSTANCES, I SUSPECT AN ACCIDENT WOULD RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304118February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS AND SAW AN ARTICLE ABOUT THERE BEING POSSIBLE BRAKE PROBLEMS WITH THE MODEL. I HAVE HAD THIS PROBLEM PROBABLY ABOUT 6 TIMES SINCE I GOT THE CAR LAST JULY AND, WHEN I MENTIONED IT TO THE DEALER, THEY SAID THERE WASN'T ANYTHING WRONG WITH THE BRAKES WHEN THEY RAN THE DIAGNOSTIC. WHEN IT HAPPENS, I'M IN THE PROCESS OF BRAKING, AND THERE'S A "PUSH", ALMOST LIKE THE BRAKES DIDN'T "TAKE", FOLLOWED BY A LOSS OF STEERING FOR A SECOND OR TWO. IT'S ALSO HAPPENED TO MY HUSBAND ONE TIME. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON AS TO WHEN IT HAPPENS (WET ROAD VS. DRY ROAD, TURNING OR GOING STRAIGHT, FLAT OR HILL). I ORIGINALLY ASSOCIATED THE PROBLEM WITH THE BRAKES BECAUSE I ALSO HAVE THE "SLIDING" ICON COME ON THE DASHBOARD WHEN I'M COMPLETELY STOPPED AND LEAN FORWARD IN MY SEATBELT. HOWEVER, I'M NOW WONDERING IF IT'S NOT THE BRAKES, BUT THE TRANSMISSION, SINCE IT SORT OF FEELS LIKE IT'S NOT DOWNSHIFTING WHEN IT'S SUPPOSED TO, OR IT SHIFTS BACK INTO A HIGHER GEAR FOR A SECOND WHILE BRAKING. I CAME TO THIS CONCLUSION AFTER WAITING IN THE CAR WHILE IT WAS RUNNING. WITH THE CAR ON, EMERGENCY BRAKE ON, BUT NOT IN PARK, THERE WAS A DEFINITE "JOLT" WHEN THE GAS ENGINE WOULD TURN ON AND THEN OFF AGAIN A FEW MINUTES LATER. ALTHOUGH THERE HASN'T BEEN A CRASH YET, THERE WERE TWO TIMES WHEN IT CAME REALLY CLOSE TO THAT, AS I WAS TURNING AND ALMOST HIT THE CARS ON THE SIDE STREET THAT WERE IN THE LEFT TURN LANE WAITING TO TURN ONTO THE STREET I HAD BEEN TRAVELING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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