Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10304992February 4, 2010
SERVICE BRAKES, HYDRAULIC
OUR 2010 PRIUS SUDDENLY ACCELERATES WHEN WE PRESS THE BRAKES AND HIT A HUMP ON THE ROAD. THIS IS AN ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304987February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS. WHEN I HIT A POTHOLE WHILE STEPPING ON THE BRAKE, THE BRAKES LET GO. I HAVE TO REBRAKE. THE CAR ACTUALLY SEEMS TO SPEED UP. IT IS VERY FRIGHTENING. I HAVE TAKEN IT INTO THE DEALER. THEY SAY IT IS THE ANTI-LOCK BRAKES. I HAVE HAD ANTI-LOCK BRAKES BEFORE AND NEVER HAVE HAD THAT KIND OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305002February 4, 2010
SERVICE BRAKES, HYDRAULIC
MY PRIUS IS HAVING BRAKE ISSUES. WHEN I TOOK IT BACK TO THE DEALER THE SERVICE REP RODE IN THE CAR WITH ME AND SINCE IT DIDN'T SLIP DURING OUR 2 BLOCK DRIVE HE SAID HE CAN'T AUTHORIZE A REPAIR SINCE ITS NOT PART OF THE RECALL. I WANT TO JUST RETURN THIS THING BEFORE I GET IN AN ACCIDENT BUT THEY TOLD ME I WILL LOSE 100 POINTS ON MY CREDIT SCORE. WHAT CAN I DO?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305006February 4, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
WHEN SLOWING DOWN OVER BUMPY SURFACES, THE CAR TEMPORARILY LOSES BRAKING CONTROL (FOR A SECOND OR SO). IT IS TERRIFYING AND NEEDS TO BE LOOKED INTO. THERE ARE HUNDREDS OF PEOPLE ONLINE WHO HAVE REPORTED THIS EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305010February 4, 2010
SERVICE BRAKES, HYDRAULIC
HIS HAPPENS ABOUT ONCE EVERY TWO WEEKS WITH OUR NEW 2010 PRIUS. WHEN WE PRESS THE BRAKE THE CAR ACCELERATES FOR A SECOND. IT SEEMS VERY DANGEROUS. WHEN I CALL MY DEALERSHIP THEY HAVE BEEN DISMISSIVE AND SAID IT WAS A PROBLEM WITH THE MATS, WE TRIED DIFFERENT MATS AND EVEN TOOK THEM OUT AND THE PROBLEM STILL PERSISTS. I HAVEN'T CALLED THE DEALERSHIP I N A WHILE BUT LAST TIME THEY STILL SAID IT WAS A FLOOR MAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305012February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE THE 2010 PRIUS BRAKING PROBLEM DESCRIBED IN THE NEWS RECENTLY. THE BRAKES SEEM TO FAIL BRIEFLY WHEN I'M STOPPING. IT SEEMS TO HAVE OCCURRED WHEN SLOWING ON TURNS WITH AN UNEVEN ROADWAY OR AN ICY SURFACE. AT FIRST I THOUGHT THAT I HAD HIT AN ICY SPOT AND THE CAR SLID A BIT, BUT AFTER ABOUT THE 4TH OR 5TH TIME I REALIZED THAT WAS NOT ALWAYS THE CASE. IT'S QUITE SCARY WHEN IT HAPPENS, ESPECIALLY SINCE I AM IN A TURN AT THE TIME. IT MAY OF HAPPENED ON STRAIGHT ROADWAY ALSO. I CAN'T REMEMBER FOR SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305015February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKES MOMENTARILY DISENGAGED ON 2 OCCASIONS WHILE I WAS TRAVELING AT A LOW SPEED ON A SLIPPERY SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305017February 4, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED 2010 PRIUS 3RD GENERATION LAST AUGUST AND MY WIFE AND ME EXPERIENCED BRAKE PROBLEM SEVERAL TIMES. WHEN I PASSED BUMPY ROAD AT LOW SPEED I FELT LOST BRAKING (SURGED FORWARD) FOR A SECOND. MY WIFE ALSO EXPERIENCED THE SAME PROBLEM TWO WEEKS AGO WHEN IT RAINED IN LOS ANGELES. I REPORTED IT TO THE DEALER LAST OCTOBER BUT THEY SAID THERE IS NO PROBLEM IN MY CAR. SO I INSISTED THE INSPECTION SO THE DEALER ARRANGED TO SHOW MY PRIUS TO THE EXPERT FROM TOYOTA CENTER AND I HAD TO WAIT IT 2 MONTHS. LAST MONTH (EARLY JANUARY) IT WAS INSPECTED BY THE EXPERT FROM TOYOTA CENTER AT THE DEALERSHIP BUT I HEARD THE SIMPLE ANSWER FROM THE DEALER THAT THE TECHNICIAN FOUND NO PROBLEM. SINCE THE INSPECTION MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN. WHEN SHE WAS DRIVING WITH OUR 1 YEAR OLD BABY PASSING ON THE POTHOLE IN THE NEIGHBORHOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305016February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS. WHEN BRAKES ARE DEPRESSED, AND VEHICLE IS SLOWING NORMALLY, IF THE VEHICLE ENCOUNTERS A POTHOLE OR OTHER VERY ROUGH ROAD SURFACE, THE BRAKE WILL SOMETIMES DISENGAGE BRIEFLY, BUT ABRUPTLY. THE CAR SEEMS TO SURGE FORWARD. IN THE THREE TIMES I'VE EXPERIENCED THIS, THE BRAKES 'CATCH' AGAIN VERY SHORTLY AFTER THE POTHOLE -- LESS THAN A SECOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305022February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE HAD REPEATED OCCURRENCES OF THE 2010 TOYOTA PRIUS BRAKING SYSTEM ABNORMALITY RECENTLY REPORTED IN THE NEWS, SINCE PURCHASING THE VEHICLE IN JULY 2009. I REPORTED THIS AT MY FIRST OIL CHANGE TO THE DEALERS SERVICE CENTER, BUT THEY DID NOT INVESTIGATE THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305025February 4, 2010
SERVICE BRAKES, HYDRAULIC
1. WHILE APPLYING THE BRAKES AT LOW SPEED WHILE RIDING OVER UNEVEN OR DIFFERENT ROAD SURFACES (SUCH AS POT HOLE OR BRIDGE). 2. THE BRAKES SEEM TO GRIP, THEN RELEASE, THEN GRIP AGAIN CAUSING A MISCALCULATION OF BRAKING DISTANCE REQUIRED TO SAFELY STOP THE VEHICLE. IT HAPPENS EVERY TIME DURING THE CIRCUMSTANCES DESCRIBED IN ITEM 1 ABOVE. 3. NOTHING HAS BEEN DONE TO RESOLVE THE ISSUE, ALTHOUGH I UNDERSTAND THAT PRIUS MODELS SOLD AFTER JANUARY 2010 HAVE HAD THIS PROBLEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305029February 4, 2010
SERVICE BRAKES, ELECTRIC
IN CITY DRIVING CONDITIONS, THE BRAKE PEDAL OF MY 2010 TOYOTA PRIUS FAILS TO RESPOND WHEN IT IS DEPRESSED AND THE CAR HITS A BUMP. THE VEHICLE FEELS AS IF IT MOMENTARILY LURCHES FORWARD BEFORE IT BEGINS TO SLOW. THIS IS AN INTERMITTENT PROBLEM THAT OCCURS WHEN THE VEHICLE HITS AN OBSTRUCTION, SUCH AS A POT HOLE, WHILE THE BRAKE PEDAL IS BEING PRESSED. THE MOST RECENT OCCURRENCE IS DETAILED BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305024February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED THE SAME ISSUE RECENTLY BEING REPORTED. WHILE BRAKING, WHEN GOING OVER A POTHOLE, BUMP OR WET SURFACE, THE CAR APPEARS TO LUNGE FORWARD FOR A SECOND. THIS HAS RECURRED AT LEAST 10 TIMES SINCE I PURCHASED THE CAR IN AUGUST, 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305031February 4, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I OWN A 2010 TOYOTA PRIUS..PURCHASED IN AUGUST 2009...CURRENTLY GOING FOR 15K MILES ON THE ODOMETER. I WANT TO REPORT ISSUES WITH SUDDEN ACCELERATION EVEN WHEN I AM STEPPING ON THE BRAKE. I NOTICED EVERY TIME I PASS THRU UNEVEN ROAD, FOR EXAMPLE POTHOLES, ICY ROADS, SNOW. THE MOST COMMON ISSUE I HAVE IS AS I AM GOING DOWN THE ROAD AND CAR HITS A POTHOLE OR MANHOLE (THOSE WITH METAL COVERS) THE CAR WILL SUDDENLY ACCELERATE, ALTHOUGH I AM STEPPING ON THE BRAKE. SOMETIMES I AM AFRAID I WILL HIT THE CAR IN FRONT OF ME, ESPECIALLY WHEN IM IN TRAFFIC. EVEN GOING AT 5-15 MPH, THE CAR WILL ACCELERATE WHEN IT HITS UNEVEN ROAD LIKE POT HOLES OR ICY ROADS. THIS HAS HAPPEN QUITE A FEW TIMES SINCE I PURCHASED THE VEHICLE. JUST YESTERDAY, WE HAD ABOUT 1-2 INCHES OF SNOW. I WAS DRIVING SLOW AND WHEN MAKING A LEFT TURN, THE CAR HIT SOME UNEVEN ROAD AND SNOW AND ACCELERATED WHEN I WAS STEPPING ON THE BRAKE TO MAKE THE TURN. THE CAR WENT UP THE SIDEWALK AND THE BUMPER CRACKED AS IT HIT THE CONCRETE EDGE THAT SEPARATES THE ROAD AND THE SIDEWALK. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS DONE. THE CAR IS WORKING FINE, BUT THIS SUDDEN ACCELERATION ISSUE IS A MAJOR CONCERN, ESPECIALLY NOW THAT I READ AND HEAR IN THE NEWS THAT 2010 TOYOTA PRIUS ARE BEING REPORTED WITH COMPLAINTS OF SUDDEN ACCELERATION. I THOUGHT MY ISSUE WAS AN ISOLATED CASE. PLEASE TAKE THIS COMPLAINT INTO ACCOUNT. I WILL BE GOING TO THE DEALERSHIP THIS WEEKEND FOR THE 15K SCHEDULED MAINTENANCE AND WILL REPORT THE ISSUE TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305039February 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED MY 2010 PRIUS IN NOV 2009. AS ADMITTED BY TOYOTA THIS FEB 4, 2010, WHILE BRAKING, I HAVE MOMENTARILY LOST BRAKING AND THE PRIUS LURCHED FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305042February 4, 2010
SERVICE BRAKES, HYDRAULIC
MY TOYOTA 2010 PRIUS (PURCHASED IN MASSACHUSETTS IN AUGUST, 2009), HAS ISSUES WITH THE BRAKES. GOING OVER BUMPY OR SNOWY/ICY ROADS, THE BRAKES WHEN APPLIED DON'T SEEM TO GRAB PROPERLY - THEY ARE SLOW AND UNEVEN IN RESPONSE TO BRAKE PEDAL PRESSURE . . . I NOTIFIED MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. NOW I AM HEARING ABOUT DESIGN FLAWS WITH BRAKES IN THIS MODEL, AND I AM CONCERNED. WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305038February 4, 2010
SERVICE BRAKES, HYDRAULIC
SUDDEN BRAKE LOSS. WHEN BRAKING AND WHEN THE CAR IS AT LOW SPEED, IF THE CAR HITS A BUMP OR MANHOLE COVER OR SNOW, SUDDENLY THE BRAKES NO LONGER WORK. *TR THIS HAPPENS ONCE A WEEK. I HAVE EXPERIENCED IT 10 TIMES IN TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305056February 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2010 PRIUS IN SEPTEMBER 2009. WITHIN THE FIRST FEW DAYS OF DRIVING I EXPERIENCED A DISCONNECT WHEN I WOULD HIT THE BRAKE WHEN GOING OVER A BUMP. THIS HAS HAPPENED AT LEAST 20 TIMES SINCE. I AM CONTACTING THE DEALER BUT I HAVE NOT DRIVEN THE CAR VERY MUCH BECAUSE I AM UPSET ABOUT MY SAFETY AS WELL AS OTHERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305060February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS, 3D GEN, BASIC PKG. FIVE DAYS AGO, I REAR-ENDED A CAR STOPPED ON AN ENTRANCE RAMP TO RT. 15 IN NJ. I HIT THE BRAKES -- AND THE CAR SHUDDERED FORWARD AS IF ITS WHEELS HAD SEIZED UP. THIS PRIUS HAS HAD INTERMITTENT BRAKING PROBS SINCE I BOUGHT IT LAST AUGUST. USUALLY, THIS HAPPENS ON A ROUGH ROAD OR DURING A SUDDEN DECELERATION. THE BRAKES FEEL AS THO THEY'VE LOCKED, AND THE CAR ALMOST BOUNCES TO A STOP, RATHER THAN BRAKING QUICKLY AND SMOOTHLY. I TOLD THE DEALER -- AND THEY TOLD ME NOTHING WAS WRONG (INFERRING IT WAS MY PROBLEM -- THAT I'M A LOUSY DRIVER.) I REPORTED THE BRAKE PROBLEM AGAIN AFTER THIS ACCIDENT, AND WAS TOLD AGAIN THERE WAS NO PROBLEM. NEWS REPORTS NOW SUGGEST - THERE IS A PROBLEM. (BTW - MY CAR HAS ALSO DONE SOME BRIEF SPURTS OF ACCELERATION, WHICH IS ODD IN ANY HYBRID. THEY USUALLY HAVE NO REAL PICK-UP.) I HAD NEVER BEFORE DRIVEN A PRIUS, SO I FIGURED THAT WAS HOW THE CAR RAN. PLEASE LET ME KNOW HOW TO DEAL WITH THIS? THE DEALER SAYS THEY'LL CHECK THE BRAKES - BUT THEY DON'T KNOW WHAT THEY'RE LOOKING FOR. ALSO - MY CAR INSURANCE RATES WILL GO UP BECAUSE OF THIS ACCIDENT, AND IT COST ME THE $500 DEDUCTIBLE. I'M DISGUSTED, TO SAY THE LEAST. I THOUGHT I'D BOUGHT THE HOLY GRAIL OF DESIGN EXCELLENCE & FUEL ECONOMY -- NEW AND IMPROVED 3D-GENERATION. I BOUGHT AN EXPENSIVE HEADACHE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305034February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE BEEN EXPERIENCING A FAILURE OF THE BRAKES ON UNEVEN PAVEMENT OR WHEN GOING OVER MAN HOLE COVERS. THIS HAS HAPPENED TO ME THREE TIMES IN THE FIRST MONTH OF OWNERSHIP OF MY 2010 TOYOTA PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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