Toyota Prius Complaints (2008)

1,497 consumer complaints on file.

#11092601May 8, 2018
ELECTRICAL SYSTEM
BRAKE ACU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092261May 7, 2018
ENGINE
CAR BURNS A QUART OF OIL EVERY 1000 MILES WHICH STARTED AT 150K. THIS IS AN ONGOING PROBLEM THAT CANT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092263May 7, 2018
ENGINE
THE CAR HAS AN 11.9 GALLON GAS TANK AND I CANT PUT IN MORE THEN 7 GALLONS OF GAS AT A TIME. WHEN PUMPING...IF THE PUMPS RUSHES THE GAS INTO THE TANK TOO QUICKLY...I CANT GET ANY GAS BECAUSE THE PUMP WILL TURN OFF AS IF THE TANK IS COMPLETELY FULL WHEN ITS EMPTY. I HAVE HAD SENSORS CHECKED AND ITS THE BLADDER OF THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092129May 6, 2018
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT RANDOMLY SHUTS OFF WHILE THE VEHICLE IS IN MOTION. HAVE REPLACED THE BULB AND FUSES, BUT THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092013May 5, 2018
SERVICE BRAKES
VEHICLE BRAKE ACTUATOR FAILED CAUSING LOSS OF BRAKES DURING REVERSING, ALL BRAKE WARNING LIGHTS ILLUMINATED ON DASH. FOUND THAT TOYOTAS EXTENDED WARRANTY ON THIS PART EXPIRED IN DECEMBER 2017. I WAS NEVER SENT A NOTICE ABOUT THIS PART POSSIBLY FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091165May 1, 2018
ENGINE
OUR 2008 PRIUS EXPERIENCED ENGINE FAILURE WHILE DRIVING CA. 70 MPH ON A DAY WHEN THE TEMPERATURE WAS BETWEEN 90 AND 95 DEGREES. THIS APPEARS TO BE THE SAME PROBLEM WITH THE INVERTER THAT HAS HAPPENED ON LATER MODELS, ESPECIALLY AS 'HIGH THERMAL STRESS' FEATURED IN REPORTS OF THOSE. TWO MECHANICS WERE UNABLE TO PULL A COMPUTER CODE ON IT AND SAID THEY COULDN'T OFFER AN OPINION UNLESS IT WAS REPLICATED. EACH MENTIONED THE INVERTER PROBLEM, BUT CLAIMED THAT IT COULD ONLY HAVE HAPPENED ON MODEL YEARS MORE RECENT THAN OURS. A TOYOTA COMPANY REP CLAIMED NEVER TO HAVE HEARD OF IT HAPPENING ON ANY CAR BEFORE 2010. I ASKED IF THERE WERE A DATABASE OF SUCH ISSUES SHE COULD CHECK TO SEE IF OTHER OWNERS HAD ANYTHING SIMILAR HAPPEN BEFORE 2010, BUT SHE DECLINED TO DO SO. I BELIEVE SHE CLAIMED THAT THE COMPANY MAINTAINED NO SUCH DATABASE. ALL I REMEMBER FOR SURE IS THAT SHE PROJECTED NO INCLINATION TO FOLLOW UP, APPEARING TO TREAT IT AS A ONE-OFF PROBLEM THAT DIDN'T MERIT FURTHER ATTENTION. THIS HAPPENED WHILE I WAS PASSING A TRUCK, WITH A CAR CLOSE BEHIND CLEARLY INTENDING TO PASS ME AFTER I HAD GOTTEN AROUND THE TRUCK. I SUDDENLY REALIZED THAT I HAD NO ACCELERATION AND THAT THE DASH LIGHTS HAD COME ON. I WAS LUCKILY ABLE TO STEER ACROSS THE DRIVING LANE TO THE RIGHT SHOULDER WITHOUT BEING HIT AS MY SPEED DROPPED. I TRIED STARTING THE CAR AGAIN; IT STARTED UP AS IF NOTHING HAD HAPPENED SO WE CONTINUED, CAREFULLY, ON OUR WAY. THAT SPECIFIC PROBLEM HAS NOT REOCCURRED, ALTHOUGH THERE WERE TWO INCIDENTS (ONE EARLIER THAT DAY AND ONE THE DAY BEFORE) WHEN PUSHING 'START' FAILED TO START THE ENGINE. DASH LIGHTS AND AIR CONDITIONER FAN CAME ON, BUT ENGINE DID NOT START UNTIL THE 'START' BUTTON HAD BEEN PUSHED TWICE MORE. IN BOTH OF THESE CASES THE TEMPERATURE WAS ALSO IN THE 90S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090880April 29, 2018
ELECTRICAL SYSTEM
COMBINATION METER IS FAILING. U WAS TOLD BY A DEALER THAT TOYOTA HAD ISSUED A WARRANTY ENHANCEMENT, INSTEAD OF A SAFETY RECALL. SINCE I AM NOT THE ORIGINAL OWNER I WAS NOT NOTIFIED OF THE PROBLEM AND BY THE TIME I DISCOVERED IT, THE WARRANTY EXTENSION HAS EXPIRED. TOYOTA REFUSES TO PAY FOR REPAIRS. INSTRUMENT PANEL NOT WORKING IS A SAFETY ISSUE AND TOYOTA HAS TO BE FORCED TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088541April 17, 2018
SERVICE BRAKES
BRAKE, ABS, VSC, ! WITH CIRCLE AROUND IT, AND A SOLID HIGH PITCH ALARM CAME ON WHILE DRIVING AND WHEN COMING TO A RED LIGHT AT 55MPH, I NOTICED MY BRAKES HAD FAILED. THIS HAD ALMOST CAUSED ME AN ACCIDENT BY RUNNING INTO THE BACK END OF ANOTHER CAR. THANKFULLY I HAD MY FOOT AND THE BRAKE PEDDLE PRESSED ALMOST THROUGH THE FIREWALL AS WAS ABLE TO STOP. THIS IS NOT A HAZARD, THIS IS EXTREMELY DANGEROUS FOR ANY PRIUS DRIVEN LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084867April 13, 2018
SERVICE BRAKES
ABS,BREAK AND THE VSC LIGHTS ARE ON WHICH IS INDICATE THAT MY ACTUATOR ABS SYSTEM FAILS IN MY PRIUS 2008 . TECHNICIAN NOTES: C1256 ACCUMULATOR LOW PRESSURE. 0.00 0.00 C1391 ABNORMAL LEAK OF PRESSURE. THE ABS BRAKE ACTUATOR HAS FAILED. THIS A KNOWN ISSUE. TO RECTIFY THIS ISSUE WE WILL NEED TO REPLACE THE ABS BRAKE ACTUATOR, RESISTOR, AND FLUSH THE SYSTEM. TSB-0032-16 STATES THAT THIS IS A COMMON ISSUE CAUSED BY AN INTERNAL BRAKE FLUID LEAK IN THE BRAKE ACTUATOR. THE FRONT BRAKE PADS LOOK ALMOST NEW, AND THE ROTORS ARE IN GOOD SHAPE. THE REAR SHOES AND DRUMS ARE IN GOOD SHAPE AS WELL. THE NOISE THE CUSTOMER IS HEARING IS THE ABS ENGAGING. THIS IS COVERED UNDER WARRANTY FROM TOYOTA FOR 10 YEARS, 100,000 MILES. I CALLED TO SEE IF THEY WOULD HONOR THIS. THEY SAID THAT THE VEHCILE IS OUT OF WARRANTY. BRK0 RP R&R ABS BRAKE ACTUATOR AND BLEED THE SYSTEM. LABOR : $624.75 EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY PARTS : $1,981.39 IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE AND SUBLET : $0.00 NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY LIABILITY IN $0.00 CONNECTION WITH THE SALE OF SAID PRODUCTS. SUPPLY CHARG OTHER FEES : $30.00 SUBTOTAL : $2,636.14 X____________________________________________________ DATE ________________ SALES TAX : $165.94 TOTAL : $2,802.08 PAID BY : PAY REF : PAID : $0.00 DUE : $2,802.08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084939April 13, 2018
SERVICE BRAKES
THE ABS WARNING CAME ON AND WE TOOK IT TO THE DEALERSHIP FOR DIAGNOSIS. APPARENTLY THERE WAS A "WARRANTY ENHANCEMENT PROGRAM" ATTACHED TO THIS CAR FOR THIS SPECIFIC PROBLEM, THE BRAKE ACTUATOR ASSEMBLY". HOWEVER, EVEN THIS IS A KNOWN MANUFACTURING-DEFECT, TOYOTA IS REFUSING TO PAY FOR THIS SERVICE BECAUSE THEY REASONED THAT THIS HAS FALLEN OUT OF THEIR WARRANTY DATES, WHICH INCLUDED 2 TYPES OF COVERAGE: PRIMARY COVERAGE ENDED 12/31/2017 AND SECONDARY COVERAGE FOR CAR LESS THAN 10 YEARS OLD FROM THE FIRST USE OR 150,000 MILES, WHICHEVER OCCURS FIRST. ACCORDING TO TOYOTA, THE FIRST USE OF MY TOYOTA PRIUS IS 10/13/2007, AND 10 YEARS FROM THAT DATE IS 10/13/2017, WHICH CAME BEFORE EVEN THE DEADLINE FOR PRIMARY COVERAGE. THIS "WARRANTY ENHANCEMENT PROGRAM" IS FOR 2004-2009 PRIUS. YOU WOULD THINK IT WILL COVER AT LEAST UNTIL THE LAST MANUFACTURED CAR OF 2009, BUT THAT WAS NOT THE CASE. ALSO, THE DEALER AND THE MANUFACTURER BOTH STATED THAT THEY CAN'T FIX IT UNLESS YOU ACTUALLY HAVE THE ABS LIGHT TURNED ON AND IT WARNS ABOUT THE ISSUE. YOU WOULD THINK IF THAT LIGHT COMES ON, IT WILL BE VERY DANGEROUS IF YOU ARE DRIVING 60 MPH ON THE FREEWAY AND YOU CAN'T BRAKE! TOYOTA DEFINITELY DID NOT THINK SO. THE REPAIRS I WAS QUOTED FOR THIS PARTICULAR PROBLEM IS $2800 + TAX, WHICH IS EXPENSIVE AND I CAN'T AFFORD TO PAY FOR IT. I FEEL RIDICULED BECAUSE THIS IS A MANUFACTURING DEFECT AND IT IS NOT SOMETHING RELATED TO WEAR-AND-TEAR. TOYOTA ACKNOWLEDGED THAT THIS IS A MANUFACTURER DEFECT AND THE REASON THEY REFUSE TO PAY FOR THIS SERVICE IS BECAUSE IT FELL OUTSIDE OF THE "EXTENDED WARRANTY PERIOD". WE DID NOT EVEN RECEIVE THE NOTICE TO BEGIN WITH; I FOUND THIS OUT ON THE INTERNET AND APPARENTLY, A LOT OF PEOPLE HAVE THIS PROBLEM WITH THEIR VEHICLES AND TOYOTA EITHER DRAGGED OUT THE TIMELINE OF REPAIR SO THAT IT WILL SURPASS THE DEADLINE STATED ON THE LETTER OF THE PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084663April 11, 2018
SERVICE BRAKES
BRAKE ACTUATOR FAILING (WARNING LIGHTS ON, CLUNKING SOUND WHEN DEPRESSING BRAKE, INCREASED FORCE TO APPLY BRAKES) TWO MONTHS AFTER EXTENDED "SERVICE CAMPAIGN" ENDED. HAD A RECALL BEEN ISSUED I WOULD HAVE BEEN NOTIFIED THERE WAS A TECHNICAL PROBLEM THAT NEEDS TO BE FIXED. A KNOWN TECHNICAL ISSUE THAT AFFECTS A VEHICLE'S BRAKES AND ANTI- LOCKING BRAKING SYSTEM SHOULD RESULT IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083532April 5, 2018
ELECTRICAL SYSTEM
LIGHTING ON SPEEDOMETER ONLY WORKS WHEN IT IS WARM OUTSIDE. I CAN'T TELL HOW FAST I'M DRIVING OR IF I HAVE ANY GAS.HAPPENS WHEN VEHICLE IS MOVING AND WHEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083300April 4, 2018
SERVICE BRAKES
IN BUMPER TO BUMPER TRAFFIC THE BRAKES FAILED TO STOP THE CAR WHEN APPROACHING A TRAFFIC LIGHT. IT BUMPED THE VEHICLE IN FRONT AT A LOW SPEED WITHOUT INJURIES OR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081039March 23, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY MOTHER HAS A 2008 PRIUS THAT HAS TWO SERIOUS ISSUES THAT TOYOTA HAS ACKNOWLEDGED AND EVEN OFFERED TO FIX UNDER WHAT THEY CALL A SUPPORT PROGRAM. SOUNDS GREAT RIGHT? HERE'S THE PROBLEM. 1. SHE NEVER RECEIVED A LETTER NOTIFYING HER OF THE PROBLEM AND THAT IT NEEDED TO BE FIXED (AND ONLY NOW THAT THE ISSUES HAVE BECOME HER ISSUES IS SHE AWARE THERE WAS A RECALL AND 2. TOYOTA SET A TIME FRAME TO FIX THESE ISSUES WHICH SHE IS NOW PAST. AGAIN, SOUNDS LIKE THEY TRIED TO DO THE RIGHT THING? THE FIRST ISSUE IS AN INTERNAL LEAK CAUSING HER BRAKE BOOSTER TO MALFUNCTION (WHICH IS A TOYOTA ISSUE, NOT AN AGE OR WEAR AND TEAR ISSUE) AND THE SECOND ISSUE IS THAT THERE ARE NO LIGHTS ON HER DASH BOARD(COMBINATION METER) WHICH MEANS THAT FOR A PRIUS, THERE IS NO WAY TO TELL YOUR SPEED OR GAS LEVELS. SO TAKE THAT IN. SHE HAS A CAR, THAT HAS TWO MAJOR ISSUES, ONE OF WHICH TOYOTA FIXED UP UNTIL DEC OF 2017 AND THE OTHER DEC OF 2016 AND ARE CAUSED BY FAULTY PARTS AND LABOR BY TOYOTA, AND THEY WILL NO LONGER FIX THESE. THE BREAK ISSUE COST $2400 AND THE DASH $800. FOR AN ISSUE THAT IS CAUSED BY TOYOTA NOT THE DRIVER OR WEAR AND TEAR AND IS A SERIOUS SAFETY ISSUE. THIS IS THE KIND OF COMPANY TOYOTA REALLY IS. SEVERAL YEARS AGO MY MOM RECEIVED ABOUT 14 LETTERS STATING SHE NEEDED TO COME IN AND REPLACE HER FLOOR MATTS BECAUSE THEY WERE PART OF A RECALL. FLOOR MATS! SHE'S RECEIVED RECALL ISSUES ON HER DOOR LOCK AMONG OTHER THINGS THAT SHE PROMPTLY HAD FIXED. SHE TOOK HER CAR TO THE TOYOTA DEALERSHIP MANY TIMES AND NO ONE EVER MENTIONED THESE ISSUES OR "SUPPORT PROGRAMS". BUT BREAKS AND DASHBOARDS AREN'T AS IMPORTANT AS FLOOR MATS OR DOOR LOCKS. I WOULD LOVE FOR TOYOTA TO EXPLAIN TO ME AND EVERYONE ELSE, HOW SOMETHING THEY ACKNOWLEDGE IS A TOYOTA ISSUE, HAS AN EXPIRATION DATE TO GET FIXED BY THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079891March 17, 2018
SEAT BELTS, SERVICE BRAKES
MY CAR HAS BEEN MAKING NOISES FOR A COUPLE YEARS NOW AND I RECENTLY FOUND OUT IT'S BEEN MY BRAKE ACTUATOR. DUE TO THE ACTUATOR NOT KEEPING COMPRESSION THE ABS BRAKE SYSTEM ISN'T WORKING PROPERLY AND MY CAR ROLLS RIGHT OUT OF THE DRIVEWAY INTO THE ROAD DIE TO POOR BRAKING SYSTEM. I'VE CALLED TOYOTA AND SPOKEN WITH THE DEALERSHIP THEY'RE AWARE OF THE SAFETY ISSUE BUT STATE MY CAR IS OUTSIDE OF THE WARRANTY PERIOD AND WANT $3400 FOR REPAIRS THAN MAY INCREASE ONCE WORK HAS BEGUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079895March 17, 2018
EXTERIOR LIGHTING
MY HEADLIGHTS ARE CONSTANTLY GOING OUT USUALLY THE DRIVER SIDE BUT I'M REPLACING HEADLIGHTS EVERY SIX MONTHS ABOUT. AFTER THE SECOND TIME REPLACING THE HEADLIGHTS I'VE BEEN VERY CAREFUL ONLY USING AT NIGHT. THE LIGHTS AT NOT LAST BUT A FRACTION OF THE TIME THEY SHOULD BE LAST I G AND I'VE BEEN BUYING THE BEST ON THE MARKET INSUING I GET A QUALITY PRODUCT WITH THE BEST VISIBILITY. I FEEL THERE'S SOME FAULTY WIRING OR SOMETHING CAUSING A SURGE PROMPTING THE HEADLIGHTS TO FAIL PREMATURELY. I'VE SEEN SEVERAL OTHER COMPLAINTS ABOUT HEADLIGHTS LETTING ME KNOW THIS IS NOT A ONE OFF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079896March 17, 2018
SEAT BELTS
MY DRIVER SIDE SEAT BELT STOPPED RESPONDING AROUND IN 2015. THE LATCH WORKED CORRECTLY HOWEVER THE SENSOR WOULD SHOW MY SEATBELT WAS NOT DONE. I HAD THIS REPAIRED AT MY EXPENSE IN EARLY 2017 DUE TO WORRY IF THERE WAS AN ACCIDENTAL I WOULD BE UNABLE TO PROVE I WAS WEARING A SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079898March 17, 2018
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS IN AN AUTOMOBILE ACCIDENT IN FEB OF 2015 I HOT ANOTHER VEHICLE GOING APPROXIMATELY 15MPH NO AIR BAGS WERE DEPLOYED AND THE POLICE OFFICER AND BODY SHOP BOTH WERE SURPRISED NO AIR BAGS DEPLOYED. I'M CURIOUS IF THIS WAS DUE TO A FAULT YOU AIRBAG AND LUCKLY I WASN'T SERIOUSLY INJURED. MY DASH COMPUTER SENSOR WENT OUT IN 2015, CAUSING ME TO NOT BE ABLE TO READ AN ODOMETER, SPEEDOMETER, ETC. I HAD THIS PART REPLACED AT MY EXPENSE DUE TO THE SAFETY HAZARD IT POTENTIALLY COULD CAUSE I'D LIKE TO SEE A FORMAL RECALL FOR THIS PART. TOYOTA ACKNOWLEDGED THE SAFETY ERROR AND DID ISSUE A EXTENDED WARRANTY WHICH I WAS NOT COVERED BY. I REPLACED MY INVERTER A THIRD TIME IN 2017 DIE TO OVER HEATING. AFTER THE RECALL WAS PERFORMED I DID NOTICED DECEASED POWER WHICH GREATLY AFFECTED THE PERFORMANCE OF MY VEHICLE MAKING IT MORE SLUGGISH. DUE TO THE PERFORMANCE LOSS I'VE NOT BEEN ABLE TO USE THE CAR FOR NORMAL TRIPS THAT WERE TAKEN PREVIOUSLY DUE TO SAFETY CONCERNS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11079554March 15, 2018
SERVICE BRAKES
HAVE BEEN HEARING MORE NOISES THAN USUAL AND THEN THE BRAKE WASN'T STAYING ENGAGED AFTER STARTING THE VEHICLE AND PUTTING IT IN GEAR. THEN ALL BRAKE WARNING LIGHTS HAVE COME ON, BRAKE, ABS, VSC, AND (O), AND STAYED ON. LOCAL DEALERSHIP IS SAYING IT'S THE BRAKE ACTUATOR AND QUOTED ME $2,900 TO FIX. REALLY?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076690March 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT WILL UNEXPECTEDLY TURN OFF, DESPITE WORKING BULB. THIS HAPPENS WITHOUT WARNING WHEN DRIVING. BOTH HEADLIGHTS WILL WORK FINE FOR A WHILE AND THEN ONE WILL TURN OFF, EVEN THOUGH THE HEADLIGHT BULBS ARE OK. WE BOUGHT THE CAR USED AROUND 2014 AND HAS HAPPENED ABOUT 4 TIMES A YEAR SINCE THEN. NO OTHER PROBLEMS WITH CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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