Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305476February 4, 2010
SERVICE BRAKES, ELECTRIC
2010 PRIUS PURCHASED JULY 2009. TURNING INTO MY DRIVEWAY WHILE BRAKING (WHICH HAD A POTHOLE IN FRONT OF IT) MY CAR FELT LIKE IT WAS LURCHING FORWARD OUT OF CONTROL AFTER IT HIT THE POTHOLE. I WOULD HAVE THOUGHT THAT THE POTHOLE WOULD IMPEDE MY FORWARD PROGRESS NOT INCREASE IT! I WAS GOING VERY SLOWLY SO THE INCIDENT WAS MOMENTARY, BUT IT DID SCARE ME. THIS HAPPENED SEVERAL TIMES BEFORE I LEARNED HOW TO AVOID THE POTHOLE. I THOUGHT IT WAS VERY STRANGE BUT ONCE I STARTED TO AVOID THE POTHOLE I FORGOT ABOUT IT. SO I DID NOT PURSUE IT UNTIL I READ THE DESCRIPTIONS OF THE ROUGH ROAD COMPLAINTS AND REALIZED THAT WAS EXACTLY WHAT HAD HAPPENED TO ME AND THAT I SHOULD REPORT IT HERE. THE DATES, TIME AND MILEAGE ARE ACTUALLY UNKNOWN BECAUSE I DID NOT MAKE A NOTE OF IT AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305480February 4, 2010
VEHICLE SPEED CONTROL
DESIGN FLAW ON A BRAND NEW 2010 TOYOTA PRIUS THAT MAKES RATTLING NOISE NEAR THE GEAR SHIFT LEVER THAT COULD BRAKE THE GEAR LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305493February 4, 2010
SERVICE BRAKES, HYDRAULIC
LIKE MANY OTHERS, I TOO HAVE EXPERIENCED THE BRAKE PROBLEM WITH THE 2010 PRIUS. WHEN GOING OVER A POTHOLE (WHILE USING THE BRAKE), THE BRAKE FAILS MOMENTARILY AND THE CAR LURCHES FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305495February 4, 2010
SERVICE BRAKES, ELECTRIC
I BOUGHT AT 2010 PRIUS ON NEW YEAR'S EVE, AND SINCE THEN, ON SEVERAL OCCASIONS (PROBABLY ABOUT 7-8 TIMES) WHEN HITTING A POTHOLE, THE CAR FEELS LIKE IT LUNGES FORWARD, OR ALMOST ACCELERATES. MAYBE IT'S JUST THAT THE BRAKE GOES OUT COMPLETELY, BUT IT'S ALWAYS WHEN BRAKING FOR A POTHOLE OR DIP THAT MY CAR GOES LUNGING FORWARD. LUCKILY NO ACCIDENTS OR ANYTHING HAVE RESULTED AS OF YET, BUT IT CONCERNS ME. I'VE BEEN TOO BUSY TO MENTION IT TO THE DEALER YET, ALTHOUGH I DID MENTION IT BRIEFLY TO MY SALESPERSON WHEN HE DID A FOLLOW-UP CALL TO SEE HOW I WAS DOING WITH THE NEW CAR. I'VE MADE AN APPT. AT MY LOCAL DEALER FOR MONDAY TO HAVE IT LOOKED AT, BUT GIVEN THE NEWS THIS MORNING, I FELT I SHOULD REPORT IT BECAUSE I'VE DEFINITELY BEEN EXPERIENCING WHAT'S BEING REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305532February 4, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
JUST WANTED TO ADD MY TWO CENTS WORTH THAT THE BRAKES ON MY 2010 PRIUS AREN'T RIGHT. WHEN I HIT A POTHOLE WHILE BRAKING, THE CAR LURCHES FORWARD A FEW MORE FEET. IT HAS ALMOST PUT ME INTO ONCOMING TRAFFIC A COUPLE OF TIMES. THIS HAS HAPPENED NUMEROUS TIMES. I PURCHASED MY CAR ON AUGUST 28, 2009. PLEASE LET ME KNOW WHEN REPAIRS AND ADJUSTMENTS WILL BE AVAILABLE TO THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305470February 4, 2010
SERVICE BRAKES, ELECTRIC
1. WE PURCHASED A 2010 PRIUS SIX MONTHS AGO. WE HAVE HAD FOUR INCIDENTS BRAKING WHERE WE FEEL THE ABS OVER-COMPENSATES WHEN THE WHEELS ARE ON DIFFERENT SURFACES (E.G. GRAVEL/PAVEMENT, PUDDLE/PAVEMENT, ETC.). TWO OF THE FOUR INCIDENTS ARE NOTABLE BECAUSE IT FELT AS THOUGH I HAD LOST CONTROL OF BRAKING AND I WAS GOING TO 1. REAR-END ANOTHER CAR AND 2. GO OFF AN EMBANKMENT. I AM NOT AN AGGRESSIVE DRIVER. TODAY, I WAS ALARMED TO LEARN,--REPORTED IN THE NEWS--THAT OTHER DRIVERS ARE EXPERIENCING THE SAME ISSUE. TOYOTA HAS CHECKED OUT MY CAR (AT THE 5,000 MILE OIL CHANGE), BUT REPORTS NOTHING WRONG. SOMETHING IS WRONG! IF FEELS AS THOUGH THE ABS OVER-COMPENSATES ON ALL FOUR WHEELS WHEN THE SURFACE UNDER ONE WHEEL IS "IRREGULAR" AND CAUSES THE ABS TO REACT TO SLIPPING/SLIDING. I'VE OWNED SIX CARS WITH ABS, BUT NONE OF THEM GAVE ME THE FEELING THAT I'D LOST CONTROL BRAKING. THERE IS SOMETHING WRONG WITH THIS CAR'S ABS AND I AM CONCERNED THAT TOYOTA WILL NOT ADDRESS IT IN A PROMPT MANNER. YOUR AUTO-FILL FORM REQUIRES THAT I SPECIFY A DATE OF INCIDENT. FOUR TIMES, BETWEEN NOVEMBER 2009 AND JANUARY 2010, WE FEEL WE'VE LOST CONTROL OF OUR ABILITY TO BRAKE THIS CAR AT VERY REASONABLE (BRAKING) SPEEDS AND DISTANCES. IT'S NOT JUST ONE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305479February 4, 2010
SERVICE BRAKES, HYDRAULIC
WHEN TRAVELING OVER A POTHOLE OR BUMP IN THE ROAD DURING BRAKE APPLICATION OF MY 2010 PRIUS, I SOMETIMES LOSE BRAKING POWER AND THE CAR WILL LUNGE FORWARD OR SEEM TO ACCELERATE. IT'S SCARY BUT THANKFULLY I'VE BEEN FAR ENOUGH AWAY FROM THE CAR IN FRONT OF ME THAT I HAVEN'T HIT IT. I DIDN'T KNOW WHETHER TO REPORT THIS UNTIL I HEARD OF THE COMPLAINTS THAT YOU WERE RECEIVING AND REALIZED THAT IT WAS A MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305484February 4, 2010
VISIBILITY, SERVICE BRAKES, HYDRAULIC, EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT
I BOUGHT A TOYOTA PRIUS V 2010. I HAVE COMPLAINED TO TOYOTA ABOUT THE BRAKING SYSTEM. I AM ALSO FILLING A FORMAL COMPLAINT WITH NHTSA. ALSO THE BACK AUTO DIMMING MIRROR DOESNT WORK PROPERLY. THEY CANT FIND A FIX. LANE KEEP ASSIST WORKS REALLY POORLY. I WOULD SAY I DOESNT WORK! ALSO BLUETOOTH SYSTEMS DOESNT WORK PROPERLY. THERE IS A DELAY IN ANSWERING THE CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305486February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 TOYOTA PRIUS PURCHASED 2 NOVEMBER 2009 THAT IS HAVING THE BRAKING PROBLEM ON AN INTERMITTENT BASIS. SOMETIMES WHEN BRAKING, THE CAR WILL "LURCH" FORWARD WHEN IT SHOULD BE COMING TO A STOP. IT HAPPENS JUST BEFORE I EXPECT IT TO STOP, AND HAVE COMPENSATED BY BRAKING MORE SLOWLY IN ANTICIPATION OF STOPS. I WORRY ABOUT WHAT WOULD HAPPEN IN A SUDDEN, EMERGENCY STOP, HOWEVER. THANK YOU. (THE DATE BELOW IS JUST TO COMPLETE THE FORM; YOU SHOULD HAVE A CATEGORY FOR INTERMITTENT PROBLEMS THAT AREN'T TIED TO A PARTICULAR DATE.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305499February 4, 2010
VEHICLE SPEED CONTROL
I HAVE EXPERIENCED A SUDDEN ACCELERATION TYPE PROBLEM WHEN DRIVING OVER ROUGH PAVEMENT AND POTHOLES, ETC. THE ACCELERATION IS FOR A SPLIT SECOND AND I SUSPECT IT MAY BE RELATED TO THE LACK OF TRACTION FROM THE TIRES. IT DOES NOT APPEAR TO HAVE ANYTHING TO DO WITH LOOSE FLOOR MATS OR A STICKING PEDAL. NO REPAIRS HAVE BEEN MADE. DEALER SAID THEY NEVER HEARD OF THE PROBLEM WHEN I WENT IN LAST WEEK. I WAS OFFERED TO HAVE IT BROUGHT INTO SERVICE DEPART. IT DOES NOT HAPPEN ON COMMAND SO I AM GOING TO WAIT FOR NHTSA INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305503February 4, 2010
SERVICE BRAKES, HYDRAULIC
WHEN APPROACHING A STOP SIGN AND APPLYING THE BRAKES OVER A ROUGH STRETCH OF PAVEMENT, THE BRAKES "STUTTERED" OR SEEMED TO MOMENTARILY FAIL AND THEN CATCH AGAIN WITH CONTINUED PRESSURE ON THE BRAKE PEDAL. CAR LURCHED FORWARD WHEN THIS HAPPENED. THIS HAS HAPPENED TWICE AT THE SAME INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305507February 4, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 20MPH THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKES WOULD NOT ENGAGE FOR A SHORT PERIOD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 5000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305509February 4, 2010
SERVICE BRAKES, HYDRAULIC
IN SNOWY WEATHER I TRIED TO STOP ON SLIPPERY PAYMENT AT SLOW SPEEDS AT A FOUR WAY STOP. THE BRAKES LET GO FOR A FEW SECONDS BEFORE RECONNECTING. THIS HAS HAPPENED SEVERAL TIMES BEFORE ON BUMPY OR SLIPPERY PAVEMENT. IT NEVER LASTS FOR LONG, BUT IT DOES INCREASE STOPPING DISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305522February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS AND ON 2 DIFFERENT OCCASIONS I OBSERVED A BRIEF LACK OF BRAKING WHEN I HIT THE BRAKES. THE FIRST INCIDENT CAME AT A FREEWAY SPEED OF ABOUT 60 MPH AND I HAD TO HIT THE BRAKES HARDER THAN NORMAL AS TRAFFIC AHEAD OF ME WERE BRAKING DUE TO AN ACCIDENT. THE SECOND INCIDENT CAME IN A RESIDENTIAL AREA TRAVELING AT AROUND 35-40 MPH AND I HAD TO HIT THE BRAKES HARD AS A VEHICLE TURNED ON RED IN FRONT OF ME. ON BOTH OCCASIONS THE PAUSE MIRRORED THE DESCRIPTIONS THAT HAVE RECENTLY BEEN REPORTED IN THE MEDIA. THERE IS DEFINITELY A FLAW IN THE BRAKE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305539February 4, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON A SLICK ROAD. I TRIED TO BRAKE AND TURN INTO A PARKING LOT. BRAKE PEDAL FELT NON RESPONSIVE AND CAR HIT CURB, KNOCKING OFF THE WHEEL COVER AND SCUFFING THE RIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305541February 4, 2010
VEHICLE SPEED CONTROL
I PURCHASED A NEW 2010 TOYOTA PRIUS IN SEPTEMBER 2009 FROM DARCARS TOYOTA IN FREDERICK MD. I HAVE EXPERIENCED (2) INSTANCES OF UNINTENDED ACCELERATION DURING THE TIME SINCE I PURCHASED THE VEHICLE. I HAVE INFORMED DARCARS TOYOTA AND TOYOTA CORPORATION. DARCARS RAN A "HEALTH TEST" ON FEBRUARY 4, 2009 ON MY VEHICLE AND THE TEST INDICATED EVERYTHING ON THE VEHICLE WAS OPERATING NORMALLY. DARCARS THEN CONTACTED THEIR TOYOTA CALIFORNIA (TAC) AND RELATED MY PROBLEM TO THEM. THE RESPONSE FROM TOYOTA WAS THAT MY EPISODES OF UNINTENDED ACCELERATION WAS JUST THE ABS SYSTEM ENGAGING NORMALLY. THIS IS AFTER THE PRESS RELEASE FROM TOYOTA CORPORATION ON THE MORNING OF 02/04/10 ACKNOWLEDGING A PROBLEM EXISTING WITH THE 2010 PRIUS BUT CLAIMING TO HAVE ALREADY FIXED THE PROBLEM ON ALL NEW 2010 PRIUS AUTOMOBILES SOLD SINCE JANUARY 2010. MY TWO QUESTIONS ARE 1) IF TOYOTA DISCOVERED A PROBLEM WITH THE 2010 PRIUS THAT THEY SUPPOSEDLY REPAIRED ON ALL 2010 PRIUS VEHICLES SOLD SINCE JANUARY, WHY HAS TOYOTA NOT CONTACTED ME ABOUT WHAT IS AN OBVIOUS SAFETY ISSUE? I HAVE OWNED AND BEEN DRIVING MY 2010 PRIUS SINCE SEPTEMBER '09. 2) WHAT IS THE SPECIFIC REPAIR THAT WAS SUPPOSEDLY PERFORMED ON ALL 2010 PRIUS AUTOMOBILES SINCE JANUARY 1, 2010? WHY DID MY TOYOTA SERVICE MANAGER HAVE NO KNOWLEDGE OF SUCH A REPAIR? WAS THERE A SAFETY BULLETIN ISSUED BY TOYOTA? WHY HAS TOYOTA NOT ALREADY AGREED TO REPAIR MY 2010 PRIUS (SOLD IN SEPTEMBER '09) WITH THE SAME REPAIR ALLEGEDLY ALREADY PERFORMED ON 2010 PRIUS AUTOMOBILES SOLD AFTER JANUARY 1, 2010? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305458February 4, 2010
SERVICE BRAKES, ELECTRIC
HITTING A BUMP WHILE BRAKING CAUSES THE BRAKES TO NOT WORK PROPERLY FOR A SPLIT SECOND, GIVING THE FEELING THAT THE CAR IS LUNGING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305464February 4, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I HAVE A 2010 PRIUS. ON AT LEAST THREE OCCASIONS, IN THE LAST SIX MONTHS, THE FOLLOWING HAS OCCURRED. WHEN I AM TRAVELING AND I APPLY BRAKE PRESSURE THE VEHICLE BEGINS TO ACCELERATE. NO MATTER HOW HARD I PRESS ON THE BRAKE PEDAL IT DOES NOT SLOW DOWN OR STOP THE VEHICLE. IT ACTUALLY BEGINS TO SPEEDS UP WHILE MY FOOT IS PRESSING DOWN ON THE BRAKE PEDAL. THE ACCELERATION HAS ONLY LASTED APPROXIMATELY 5-6 SECONDS. HOWEVER, IT IS VERY FRIGHTENING WHEN YOU ARE TRAVELING AT A HIGH RATE OF SPEED AND TRYING TO SLOW DOWN ESPECIALLY OFF A FREEWAY OFF RAMP. THE LAST THING YOU WANT TO DO AT THAT TIME IS ACCELERATE EVEN IF IT IS MOMENTARILY. THIS HAS OCCURRED IN VARIOUS PLACES. IT HAS HAPPENED WHILE I AM GETTING OFF OF THE FREEWAY AND ON CITY STREETS. THERE WAS NOTHING I DID IN PARTICULAR THAT CORRECTED THE FAILURE. THE PRIUS JUST STOPPED ACCELERATING ON IT'S OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305531February 4, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS HAS ISSUES WITH THE BRAKING SYSTEM AT DIFFERENT TIMES, PARTICULARLY WHEN TRAVELING OVER BUMPS, ETC. THERE IS A MOMENTARY LOSS OF BRAKING CONTROL. THERE HAVE BEEN NO ACCIDENTS BUT CERTAINLY SCARY TO DRIVE. NOTHING HAS BEEN DONE ABOUT THE FAILURE. I CONTACTED MY DEALERSHIP AS THE CAR IS STILL UNDER WARRANTY AND THEY SAID ALL THEY COULD DO WAS TAKE MY NAME AND NUMBER DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305453February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS DID NOT STOP EVEN THOUGH I PRESSED BRAKE HARD ENOUGH TO MAKE MY FOOT SORE. BRAKES HAD BEEN SQUEALING SLIGHTLY SINCE I PURCHASED CAR ON 12/30/09, BUT I THOUGHT IT WAS THE COLD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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