Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10305381February 4, 2010
SERVICE BRAKES, ELECTRIC
2010 PRIUS BRAKES APPEAR TO BECOME INOPERABLE DURING TRANSITION FROM ELECTROMAGNETIC TO HYDRAULIC BRAKING. I'VE HAD THIS OCCUR AN THREE OCCASIONS, TWICE DURING AGGRESSIVE BRAKING (NEAR MISSES). ONCE THIS OCCURRED AT LOW SPEED ON A PATCH OF SO-SO ROAD DURING LIGHT RAIN. THE OTHER TWO TIMES THIS HAPPENED AT 40+MPH ON VERY GOOD DRY ROAD. I TOOK MY CAR IN TO MY LOCAL TOYOTA DEALERSHIP YESTERDAY TO EVALUATE THIS CONCERN AND WAS INFORMED THAT MY BRAKES ARE NOT MALFUNCTIONING. THE DEALER SEEMED UNAWARE OF THE ISSUE AND THE FACT THAT TOYOTA HAD CORRECTED THIS ISSUE IN THE CARS CURRENTLY COMING OFF OF THE ASSEMBLY LINE. THE DEALER POSITION SEEMS TO BE THAT THE PRIUS BRAKE SYSTEM IS ADVANCED AND DOES NOT OPERATE LIKE OTHER BRAKE SYSTEMS. MY POSITION IS THAT BRAKE SYSTEM DESIGN SHOULD NOT CONTRIBUTE TO DRIVER PANIC DURING AGGRESSIVE BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305382February 4, 2010
SERVICE BRAKES, HYDRAULIC
I AM THE OWNER OF A 2010 TOYOTA PRIUS PURCHASED NEW ON JANUARY 21, 2010. CAR HAS ABOUT 400 MILES ON THE ODOMETER. ON FEBRUARY 2, 2010 WHILE ATTEMPTING TO STOP AT A STOP SIGN, TRAVELING AT A SLOW RATE OF THE SPEED, THE BRAKES FAILED TO STOP THE CAR. AFTER SEVERAL ATTEMPTS TO APPLY THE BRAKES, THEY FINALLY STOPPED THE CAR NARROWLY MISSING CROSS TRAFFIC. THE PAVEMENT WAS SMOOTH AND SPEED WAS LESS THAN 25MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305390February 4, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE LUNGED FORWARD AND ACCELERATED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY THE DEALER WHO CONFIRMED THAT IT RESPONDED NORMALLY SINCE THE ELECTRICAL ENGINE SWITCHED OVER TO THE GASOLINE ENGINE. THE CONTACT OBSERVED THAT THE MALFUNCTION OCCURRED CONTINUOUSLY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305406February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS WITH ABS PROBLEM. ON UNEVEN SURFACES (I.E. POTHOLES) OR ICY ROADS I HAVE NOT HAD 3 EVENTS WHERE THE BRAKES WERE NOT EFFECTIVE. ONE SITUATION WAS SO BAD AND ALMOST CAUSED A SERIOUS ACCIDENT UNDER SNOW/ICY CONDITIONS THAT I BROUGHT THE CAR TO TOYOTA IMMEDIATELY. I HAVE A SERVICE RECORD OF THAT IN MID DECEMBER 2009. THE SERVICE DEPARTMENT KEPT MY VEHICLE FOR A COUPLE DAYS AND DID ICY ROAD TESTING BUT NEVER FULLY RECREATED THE SITUATION. I HAVE DOCUMENTATION FROM THE SERVICE DEPARTMENT ON THIS DESPITE THEIR NOT ACKNOWLEDGING A PROBLEM. I HAVE A LOT OF RECOLLECTION OF THE DETAILS LEADING UP TO THE 3 SCENARIOS THAT HAVE OCCURRED NOW AND CAN LIKELY GIVE GOOD INSIGHT. BTW, FROM THE STORIES I READ TODAY IN THE PRESS I THINK TOYOTA (AND THE STORIES) HAVE THE PROBLEM MOSTLY DESCRIBED. I STILL HAVE OTHER CONCERNS BASED ON MY EXPERIENCES FROM THE 3 EVENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305413February 4, 2010
SERVICE BRAKES, ELECTRIC
OUR 2010 TOYOTA PRIUS SURGES (ACCELERATES) FOR A FRACTION OF A SECOND WHENEVER THE BRAKES ARE APPLIED AS IT HITS A SMALL BUMP OR SLICK SPOT IN THE ROAD. THIS HASN'T CAUSED ANY ACCIDENTS, BUT WE DRIVE THE CAR PRIMARILY AT LOW SPEEDS (40 MPH OR LESS) AND HAVEN'T BEEN INVOLVED IN ANY SITUATIONS (YET) THAT REQUIRED EVASIVE ACTION. WE ARE CONCERNED THAT, AT HIGHER SPEEDS, OR IN A CASE WHERE SOMEONE PULLS OUT IN FRONT OF US AND WE HAVE TO APPLY THE BRAKES QUICKLY, THE VEHICLE WILL NOT RESPOND APPROPRIATELY. I HAVE TOLD MY TOYOTA DEALER ABOUT THIS PROBLEM TWICE, AND THEY HAVE NO RESPONSE. ABOUT WHAT TO DO ABOUT THE PROBLEM. ALL THEY SAID WAS THAT THE CAR HAS NOT BEEN RECALLED, AND THAT I SHOULD TOUCH BASE WITH THEM PERIODICALLY FOR UPDATES. THEY TOOK MY NAME ONLY WHEN I PRESSED THEM TO PUSH THE INFORMATION BACK TO TOYOTA MANAGEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305418February 4, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING SPEEDS OF LESS THAN 15 MPH OVER A POTHOLE, THE BRAKES MALFUNCTIONED AND RESET THEMSELVES WITHIN MINUTES WITHOUT HAVING TO SHUT THE ENGINE OFF. NEITHER THE MANUFACTURER NOR DEALER WAS CONTACTED. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 2200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305422February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE NOTICED THE TEMPORARY LOSS OF BRAKING IN MY BRAND NEW 2010 TOYOTA PRIUS PURCHASED IN DECEMBER 2009. WHEN BRAKING ON UNEVEN GROUND, IF YOU HIT A POTHOLE IN THE ROAD THE CAR LURCHES FORWARD AND IT FEELS LIKE YOU HIT THE ACCELERATOR. PLEASE ENCOURAGE TOYOTA TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305427February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS BRAKE PROBLEM. THIS OCCURS WHEN HITTING A BRAKE WHEN ON SOME SORT OF ROUGH ROAD AREA, LIKE A POTHOLE OR A BUMP. IT FEELS LIKE EITHER THE BRAKE ISN'T ENGAGING OR IT'S SPEEDING UP. IT'S HARD TO TELL. EITHER WAY, IT'S SCARY AND IT CAN CAUSE AN ACCIDENT. FOR INSTANCE, IF YOU'RE DRIVING IN MANHATTAN AND YOU HIT A POTHOLE AS YOU BRAKE WITH A CAR IN FRONT OF YOU. (I WAS LUCKY WHEN THIS PROBLEM KICKED IN AND I HIT THAT POTHOLE AS THERE WAS NO CAR IN FRONT OF ME AT THE TIME.) THIS PROBLEM HAS HAPPENED TO ME CLOSE TO 10 TIMES NOW. PLEASE NOTE THAT THIS HAS HAPPENED NUMEROUS TIMES. IT HAPPENED WITHIN A COUPLE DAYS OF WHEN I GOT THE CAR. I DIDN'T SEE "BRAKES" ON YOUR LIST OF PARTS THAT WERE DEFECTIVE. I DID SEE "SERVICE BRAKES" IN 3 CATEGORIES, BUT I DIDN'T KNOW IF "SERVICE BRAKES" WAS SOME SPECIAL MEANING, NOR DID I KNOW WHICH KINDS OF BRAKES HAD THE PROBLEM (OR EVEN WHICH KIND THE CAR HAS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305439February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 PRIUS III WITH BRAKE ISSUES. SPORADICALLY, WHEN DRIVING BACKWARDS FROM A PARKED POSITION THE BRAKES BECOME INCREDIBLY SENSITIVE AND I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON AGAIN FOR THEM TO FUNCTION NORMALLY. ON ABOUT 01/17/2010, AFTER A HEAVY RAIN, WHEN I WAS AGAIN PULLING BACKWARDS OUT OF MY DRIVEWAY MY BRAKES MADE A GRINDING SOUND AS IF THE PADS WERE GONE. MIND YOU I HAVE LESS THAN 9,000 MILES ON THE CAR. AGAIN, TURNED OFF THE CAR AND BACK ON TO FIX. HAS NOT HAPPENED AGAIN BUT IT HASN'T RAINED EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305443February 4, 2010
SERVICE BRAKES, ELECTRIC
BRAKES DID NOT IMMEDIATELY CATCH WHEN APPLIED AND CAUSED SLIGHT SKIDDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305445February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS - CONFIRMING REPORTS ABOUT BRAKE FAILURE. AT THE COMPANY I WORK, THERE ARE RUMBLE STRIPS LEADING TO A GATE WHEN DEPARTING THE GROUNDS. I HAVE LEARNED TO SLOW WAY DOWN BEFORE HITTING THE RUMBLE STRIPS BECAUSE I ALMOST HIT THE BAR THAT RISES AT THE GATE THE FIRST FEW TIMES AFTER PURCHASING THE CAR LAST SUMMER (2009). THE BRAKES BRIEFLY FAIL THEN KICK IN AGAIN. HAVE NOT BEEN ON ROUGH TERRAIN BUT I'M SURE THIS WOULD OCCUR SIMILAR TO THE RUMBLE STRIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305513February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A TOYOTA PRIUS 2010 AND IT ACCELERATES WHILE BRAKING ON SEVERAL OCCASIONS ESPECIALLY WHILE APPLYING BRAKE DURING CRUISE CONTROL AND BREAKING ON GOING THROUGH UNEVEN SURFACE. I CALLED TOYOTA AND THEY DIRECTED ME TO TOYOTA DEALER WHERE I PURCHASED MY PRIUS. I CONTACTED BENNETT TOYOTA IN ALLENTOWN, PA (THAT IS WHERE I PURCHASED MY CAR) AND THE SERVICE MANAGER DROVE THE CAR ON 12/28/2009 WITH ME AND HE SAID HE COULDN'T FIND ANY PROBLEM; HE SAID, HE ALSO TESTED THE CAR FOR THE SPECIFICATIONS AND THE TECHNICIANS COULDN'T FIND ANY PROBLEM WITH EITHER CRUISE CONTROL OR BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305516February 4, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
MY BRAKES QUIT WORKING IF A BRAKE ON LOOSE GRAVEL OR WHEN I HIT A BUMP AT LOW SPEEDS. SEEMS LIKE THE ABS IS TRYING TO WORK BUT FAILS TO KICK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305521February 4, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 PRIUS AND I HAVE EXPERIENCED FREQUENT BRAKING LOSS WHEN DRIVING OVER BUMPS WHILE BRAKING. THE BRAKES RELEASE MOMENTARILY. I HAVE EXPERIENCED THIS MANY TIMES!! IT IS DEFINITELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305525February 4, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 PRIUS AND WHEN STOPPING GOING OVER A REASONABLE 'BUMP' THE BRAKES SEEM TO DISENGAGE SO YOU GET AN ACCELERATION FEELING WHICH CAUSES YOU TO REACT AND PRESS THE BRAKE AGAIN. IT SHAKES YOU WHEN IS HAPPENS BECAUSE YOU DON'T KNOW WHAT WILL HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305528February 4, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS BOUGHT IN JULY OF 2009. SIMILAR PROBLEM TO WHAT IS CURRENTLY BEING INVESTIGATED. WHEN COMING TO A STOP (USUALLY FROM HIGHWAY SPEED) ON A ROAD WITH POTHOLES, THE CAR WILL HIT A POTHOLE AND WILL LURCH FORWARD, AS IF I HAD TAKEN MY FOOT OFF OF THE BRAKE. SO FAR, CONTINUED PRESSURE ON THE BRAKE PEDAL HAS ALWAYS STOPPED ME IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305538February 4, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED A 2010 PRIUS IV IN JUNE 2009. I LIVE IN THE KANSAS CITY AREA. BEGINNING IN NOVEMBER WHEN THE WEATHER TURNED COLD, USUALLY BELOW FREEZING, I NOTICED THAT WHEN I APPLY MY BRAKES SOMETIMES THEY WILL SLIP JUST FOR A FRACTION OF A SECOND. THIS USUALLY OCCURS BEFORE THE CAR HAS A CHANCE TO WARM UP BUT HAS OCCURRED WHEN THE CAR IS WARMED UP. THE BRAKES WILL SLIP WHEN I GO OVER A PORTION OF THE ROAD WHERE THE PAVEMENT IS BUCKLED, OR THERE IS A DEPRESSION SUCH AS DRIVING OVER A MANHOLE COVER, POTHOLE OR CONSTRUCTION CUT THAT WAS NOT PROPERLY FILLED. THE EXPERIENCE IS LIKE BRAKING OVER A SMALL PATCH OF ICE. I NOTIFIED THE DEALER OF THIS PROBLEM IN DECEMBER BUT DIDN'T MAKE AN APPOINTMENT TO HAVE THE CAR INSPECTED. AFTER READING AN AP NEWS RELEASE ON THIS TOPIC, WHICH DESCRIBED THE EXACT SYMPTOMS I AM EXPERIENCING, I MADE AN APPOINTMENT FOR 12 FEB TO HAVE THE BRAKES INSPECTED. I DON'T CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE AS I ONLY EXPERIENCE THIS PROBLEM ONCE EVERY FEW WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305462February 4, 2010
SERVICE BRAKES, ELECTRIC
APPROACHING A FOUR WAY STOP SIGN IN MY 2010 PRIUS, I APPLIED THE BRAKES BUT THE CAR CONTINUED FOR APPROXIMATELY A SECOND BEFORE THE BRAKES TOOK EFFECT. THERE WAS PATCHY ICE ON THE ROAD BEFORE THE STOP SIGN. I WENT THROUGH THE INTERSECTION, PAST THE STOP SIGN BY ABOUT 20 FEET. I ORIGINALLY THOUGHT IT WAS JUST THE ABS BRAKING CHARACTERISTICS HOWEVER NOW I REALIZE IT WAS AN ACTUAL DELAY IN THE BREAKING ITSELF. I DROVE MY PREVIOUS 2004 PRIUS FOR 108,000 MILES WITHOUT EVER HAVING THIS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305463February 4, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS HYBRID HAS A PROBLEM IN CERTAIN INSTANCES WHEN I APPLY THE BRAKES. THE FIRST TIME IT OCCURRED WAS WHEN I WAS APPLYING THE BRAKES TO STOP IN FRONT OF MY HOME. THERE WERE WET LEAVES IN THE STREET AND WHEN I APPLIED THE BRAKES, THERE WAS A MOMENT WHEN NOTHING HAPPENED. THEN IT FELT AS IF THE ABS SYSTEM ACTUATED AND MOMENTARILY THE BRAKES LOCKED UP AND THE CAR STARTED TO SKID, THEN THE ABS TOOK OVER AND THE CAR CAME TO A STOP. TRUTHFULLY I WAS FRIGHTENED. I HAVE OWNED THE VEHICLE SINCE SEPTEMBER, 2009 AND THIS HAS OCCURRED SEVERAL TIMES. I WAS LUCKY ONE TIME WHEN IT HAPPENED IN TRAFFIC WHEN THE VEHICLE IN FRONT OF ME STOPPED SUDDENLY. I WAS SURE I WAS GOING TO HIT THE OTHER VEHICLE BUT IT MOVED FORWARD FAR ENOUGH SO THAT I DID NOT HIT IT. I HAVE NOTICED THAT IT OCCURS MOST OFTEN WHEN THE STREET OR HIGHWAY IS ROUGH OR BUMPY IN THE AREA WHERE I AM BRAKING. IT IS ESPECIALLY TREACHEROUS HERE IN MINNEAPOLIS WHEN THE STREETS ARE SLICK FROM SNOW OR ICE. I CERTAINLY HAVE LEARNED TO GIVE THE OTHER CAR PLENTY OF ROOM SO THAT I WILL HAVE TIME TO BRAKE. HOWEVER THERE ARE OCCURRENCES, SUCH AS 4-WAY STOP SIGNS, WHERE IT IS ALMOST IMPOSSIBLE TO ALLOW ENOUGH SPACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305449February 4, 2010
SERVICE BRAKES, ELECTRIC
WHEN APPLYING BRAKES, TO MY PRIUS 2010, ON AT LEAST 3 OCCASION THE BRAKES SEEM TO FAIL. APPLYING MORE PRESSURE DOESN'T SEEM TO WORK RIGHT AWAY, THEN THE BRAKES GRAB HARD. ONLY NOTICED AT SLOWER SPEEDS, AND ROUGHER ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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