Toyota Prius C Complaints

191 consumer complaints on file.

#11142142October 23, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
THIS HAS BEEN HAPPENING SINCE ABOUT A MONTH AFTER I BOUGHT THE CAR BUT THE BRAKES HAVE BEEN MAKING AN ODD NOISE. IT DOES NOT MATTER HOW FAST OR SLOW I AM GOING BUT IT MAKES THAT NOISE AND IT MAKES THE BRAKES SLIP AND NOT COME TO A FULL STOP FAST ENOUGH. I HAVE GONE TO TOYOTA 4-5 TIMES JUST FOR THIS REASON AND ALL THEY CAN SAY IS THAT EVERYTHING IS FINE. IT CAN'T BE FINE IF THE CAR IS SLIPPING AND NOT STOPPING WHEN IT SHOULD! MIND YOU, I LIVE IN CALIFORNIA AND THERE IS ALMOST NEVER RAIN SO IT IS NOT DUE TO WET ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133378October 4, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY WITH NO OTHER VEHICLES AROUND ME THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING THE INTERIOR WITH RAZOR SHARP SHARDS OF GLASS WHICH INFLICTED A SPLINTER. AFTER CONTACTING TOYOTA, I WAS INFORMED THAT MOONROOFS ARE NOT COVERED UNDER WARRANTY I HAVE PICTURES ON MY PHONE OF THESE SHARDS...
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11133398October 4, 2018
VISIBILITY/WIPER
WHILE ON MY MORNING COMMUTE ON THE FREEWAY THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING FRAGMENTS OF GLASS INTO THE VEHICLE. ONE SHARD ACTUALLY SPLINTERED INTO MY FINGER REQUIRING MEDICAL ATTENTION I HAVE NUMEROUS PICTURES ON MY PHONE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11130379September 20, 2018
UNKNOWN OR OTHER
I HAVE REPLACED 5 EVAP CHARCOAL CANISTERS AT $590 PER CANISTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130403September 20, 2018
SERVICE BRAKES
THE BACK BRAKES AUTOMATICALLY RELEASE AT 5 MPH WHEN DECREASING SPEED AND ONLY WHEN ITS WET OUTSIDE. THE CAR IS NOW AT 365,000 MILES AND IT IS STILL DOING IT 6 YEARS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128452September 10, 2018
UNKNOWN OR OTHER
I LEFT IT PARKED IN METER 201301 ZONE 115, AT 2:07 PM REPORTED IT STOLEN TO 911, OFFICER POLICE MR. SCOTT CAME OUT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128232September 8, 2018
UNKNOWN OR OTHER
I PARKED MY CAR AT METER 201301. WHEN I CAME OUT IT WAS GONE, NON EMERGENCY NUMBER WONT REPORT CARS, I CALLED 911, OMAHA CITY POLICE OFFICER CAME OUT, INVESTIGATED AT MY REQUEST, NO CLUE WHAT WAS SO HAZARDOUS , 2:09 911 CALL 9-7-2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128228September 8, 2018
UNKNOWN OR OTHER
VEHICLE WAS STOLEN, TOYOTA REPORTED I WAS THE OWNER, NE NEVER CLEARED THE TITLE. VIN HAS OVER 96,000 MILES, GIECO CANCLED INSURANCE CUZ I CANT CONTROL ITS HABITS ANYMORE. CITY OF OMAHCA CITY IMPOUND SOLD IT ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119828August 14, 2018
SERVICE BRAKES
WHILE BRAKING THE FRONT WHEEL ROLLED OVER A SUNKEN SEWER COVER CAUSING TEMPORARY BRAKING FAILURE AND A SLIDING SENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114182July 27, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE SIDE AND FRONT DRIVER SIDE AIR BAGS DEPLOYED, BUT NEITHER STOPPED THE DRIVER FROM MAKING CONTACT WITH THE WINDSHIELD. IN ADDITION, THE SEAT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL LACERATIONS, CONTUSIONS TO THE LEFT ARM, SHOULDER, AND HIP, AND SEVERE HEADACHES THE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113935July 26, 2018
ELECTRICAL SYSTEM
CAR BATTERY CEASED FUNCTION FOLLOWING HEAT WAVE - REQUIRED SECONDARY BATTERY REPLACEMENT. VEHICLE WAS STATIONARY AFTER SHORT DRIVE (1 MILE) FOLLOWING 24 HOUR NON OPERATION DURING HIGH HEAT (100+). ATTEMPTED TO TURN CAR ON AND ENGINE WOULD NOT START. REQUIRED A TOW AND FULL BATTERY REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111402July 15, 2018
SEATS
A LITTLE OVER A YEAR AGO MY WIFE PURCHASED A USED 2012 TOYOTA PRIUS C AND LIKE ALL CARS I'M HEARING AFTER 2011 IT'S GOT YOUR CRAPPY HEADREST DESIGN TO SUPPOSEDLY AID IN SAFETY OF WHIPLASH, BUT MY WIFE HAS MINOR SCOLIOSIS AND WE HAVE TO TURN THE HEADREST AROUND BACKWARDS SO IT DOESN'T HURT HER. THAT'S WHAT EVERYONE IS DOING, SO YOU DIDN'T FIX ANYTHING, YOU MADE IT WORSE. THESE ARE NOT A GOOD DESIGN!? WHY DIDN'T YOU JUST MAKE ACTIVE HEADRESTS MANDATORY IN CARS INSTEAD OF PUSHING THEM PERMANENTLY FORWARD? YOU CAN'T TAKE ANY CARS WITH THESE HEADREST ON A LONG DRIVE BECAUSE YOU HAVE TO STOP AND GET OUT AND MOVE YOUR NECK AROUND AND HAVE IT SOMETIMES CRACK BECAUSE IT'S IN A STIFF FORWARD POSITION. THIS IS DEFINITELY NOT SAFE AND DEFINITELY NOT COMFORTABLE. YOU'VE GOT TO DO SOMETHING NOW!? I HAVE A 2011 INFINITI G37S COUPE MY HEADRESTS ARE COMFORTABLE AND I AM NOT BUYING ANY CAR AFTER 2011 THAT HAS UNCOMFORTABLE HEADRESTS. WE'VE EVEN GONE AS FAR AS TO START SEARCHING JUNK YARDS FOR HEADRESTS THAT HAVE THE SAME WIDTH BETWEEN THE POSTS SO WE CAN SWAP THEM OUT IN HER CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11103641June 24, 2018
ELECTRICAL SYSTEM
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED ON MY 2014 VEHICLE. TOYOTA DENIES ANY KNOWLEDGE OF THIS AS A COMMON PROBLEM, BUT THE INTERNET SHOWS THAT IT IS A PROBLEM AFTER ONLY 3 OR 4 YEARS OF PURCHASE OF A BRAND NEW VEHICLE. REPAIR COSTS ARE VERY HIGH FOR EACH DOOR FOR THIS PROBLEM. THERE IS ONLY ONE DOOR WITH KEY ENTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103445June 22, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
AROUND 2:00 AM ON FWY 101 NORTH/SOUTH DIVISION POINT, CAR SUDDENLY LOST ITS POWER AND ACCELERATOR STOPPED WORKING AND STOPPED IN THE CURVING AREA ON FASTEST LANES. I TURNED MY KEY ON/OFF FOR 5 TIMES LIGHTS ON THE PANEL WAS ON BUT ACCELERATOR WAS NOT WORKING AT ALL FOR 30 MIN SO I CALLED POLICE AND AAA TOWING. WHEN FINALLY AAA CAME AND TALKING ON THE PHONE, THE CAR STARTED TO ACCELERATED AGAIN. IT WAS VERY DANGEROUS SITUATION AS MY CAR WAS FORCED TO PARK ON THE FASTEST LANE ON THE CURVING AREA AT 2:00AM AND MANY TRUCKS AND CARS WERE DRIVING 90 MILES/HOUR. 4-5 CARS WERE YELLING AT ME "IT IS VERY DANGEROUS TO PARK YOUR CAR RIGHT HERE !" AND SOME MALE DRIVERS OFFERED ME FOR HELP BUT I TOLD THEM THAT I WAS WAITING FOR POLICE (AS I WAS MORE AFRAID TO GET A HELP FROM STRANGERS.) THIS INCIDENT COULD CAUSE A VERY SERIOUS INJURIES OR DEATH. NEXT DAY, I TOOK MY CAR TO TOYOTA NORTHLEDGE BUT THEY SAID THERE WAS NO PROBLEM OF THIS CAR. I READ THE "RECALL" OF TOYOTA PRIUS 2010-2014 ABOUT INVERTER PROBLEM WHICH CAUSE THE POWER FAILURE BUT TIM/SERVICE MANGER TOLD ME THAT "YOUR VIN # IS NOT COVERED WITH THIS ISSUE." THEREFORE, HE CAN NOT DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084607April 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM
PROBLEM WITH THE FUEL BLADDER CAUSING THE GAUGE TO READ INCORRECTLY. THE GAUGE GETS STUCK AT A QUARTER TANK AND BEFORE YOU KNOW IT, YOU'RE OUT OF GAS. ONCE THIS HAPPENED, IT CAUSED THE HYBRID SYSTEM TO FAIL AND LOCKED THE CAR UP EVEN AFTER PUTTING GAS IN IT. HAS TO DO A MASTER RESET OF THE ENTIRE CAR TO GET IT TO START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075738March 1, 2018
STEERING, SUSPENSION, WHEELS
I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074712February 25, 2018
SERVICE BRAKES
BRAKE LIGHTS STAY ON AFTER BRAKE PEDAL IS RELEASED WHEN CAR IS IN PARK AND WHEN IT IS IN MOTION. THE BRAKE LIGHTS STAY ON EVEN AFTER THE KEY IS REMOVED FROM IGNITION AND CAR LOCKED. TOYOTA HAS REPAIRED THIS PROBLEM TWICE AND NOW IT IS THE THIRD TIME I HAVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065774January 29, 2018
UNKNOWN OR OTHER
I INSTALLED HUSKY WEATHERBEATER FLOOR LINERS, MODEL NUMBER 99501. THE DRIVER'S SIDE INTERFERES WITH THE TRAVEL OF THE ACCELERATOR PEDAL PREVENTING FULL TRAVEL. I BELIEVE THIS IS A SAFETY CONCERN PREVENTING FULL ACCELERATION OF THE VEHICLE, ESPECIALLY IN AN EMERGENCY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060968January 7, 2018
SERVICE BRAKES
A LOS 3 MESES DE COMPRADO FUE EN MARZO 2017 DIO LA PRIMERA VEZ EL PROBLEMA EN TODO EL SISTEMA DE FRENOS LO REPARE Y AL MISMO TIEMPO EXACTO FINALES DE JUNIO 2017 VOLVIO A DAR EL MISMO PROBLEMA EL CONCESIONARIO NO QUIZO RESPONDER NI PORQUE TENIA GARANTIA LLEVE EL CARRO Y COMO NO SE PODIA MANEJAR POR LOS FRENOS NO SERVIAN ME ENVIARON EL CARRO EN GRUA A MI CASA NO LO USO DESDE AGOSTO Y LO ESTOY PAGANDO Y POR LOGICA YA SUCEDIO DOS VECES EL CARRO NO SIRVE Y YA NO SE A QUIEN PEDIR AYUDA PORQUE EL CARRO AUNQUE SE REPARE SU PROBLEMA SE VOLVERA A REPETIR PORQUE EL CARRO NO SIRVE Y ME E ENCONTRADO UN COMUNICADO DONDE DICEN QUE LOS PRIUS MUCHOS HAN RESULTADO CON EL MISMO PROBLEMA DE LOS FRENOS. TOYATA DIJO EN UNOS DE MIS RECLAMOS QUE ERA MI CULPA Y NI EN LO MAS ABSOLUTO NL ES MI CULPA SOY DUEA DE 3 CARROS MAS Y MAS VIEJOS Y CON NINGUNO HE TENIDO PROBLEMAS DE NINGUNA INDOLE ESPERO PUEDAN AYUDARME PORQUE MI VIDA Y LA DE MI HIJA CORREN PELIGRO AL MANEJAR ESE VEHICULO. ADJUNTO FOTO DE CUANDO DEL DEALER MANDARON MI CARRO PORQUE NO ES NADA SEGURO MANEJARLO.😠
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055096December 17, 2017
UNKNOWN OR OTHER
SINCE PURCHASE OF THE CAR, THE VEHICLE HAS SHIFTED FROM DRIVE TO NEUTRAL UPON BRAKING HARD. THIS HAS OCCURRED WHILE DRIVING ON THE FREEWAY. THE CAR WILL NOT RETURN TO DRIVE WITHOUT TURNING OFF THE ENGINE AND RESTARTING. IT IS NOT SAFE TO DRIVE. TOYOTA OF CARLSBAD COULDN'T REPRODUCE THE EVENT AFTER A FEW TRIES ON A TEST DRIVE, SO THEY WILL NOT DO ANYTHING ABOUT IT. I AM CONCERNED ABOUT HAVING A FATAL ACCIDENT WHILE DRIVING ON THE FREEWAY. THE EVENTS HAPPEN RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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