Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11000235June 20, 2017
SEAT BELTS
SEAT BELTS FOR BOTH DRIVER'S SIDE AND PASSENGER SIDE DO NOT RETRACT BACK COMPLETELY ONCE USED. ESPECIALLY, THE DRIVER'S SIDE SEAT BELT WAS GETTING WORSE AS IT WAS USED. FINALLY, DRIVER'S SIDE SEAT BELT LOCKED AND DOES NOT PULL OR RETRACT. TAKING IT TO THE DEALERSHIP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993507June 6, 2017
TIRES
I DROVE ON I-10 LA GRANGE WHEN THE BRAKE LIGHT CAME ON. THE CAR VIBRATED AND TILTED TO THE RIGHT. THE FRONT RIGHT TIRE TREAD PEELED OFF AND THE TIRE BLEW. WE REPORTED THIS INCIDENT TO BRIDGESTONE WITH CASE NUMBER 748575. THE COMPANY SENT ME A LETTER AND SAID IT WAS PRESSURE PROBLEM. BUT JUST BEFORE THE TIRE BLEW, THE PRESSURE LIGHT WAS NOT ON. SO I BELIEVE THE QUALITY AND SAFETY IS AT ISSUE. PLEASE INVESTIGATE IT AND RECALL THE PRODUCT, DUELER H/T 684 II P265/70R17. I BOUGHT THE FOUR TIRES ABOUT A YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992106May 30, 2017
ENGINE, STEERING, UNKNOWN OR OTHER
THE FRAME HAS RUSTED BEYOND EXPECTATIONS, WRONG KIND OF METAL OR LACK OF TREATMENT ON METAL CAUSING OXIDATION, CAUSING A SAFETY ISSUE OF THE POWER STEERING BRAKING LOOSE AND CAUSING POTENTIALLY INJURIES OR DEATH TO PASSENGERS. VEHICULE IS AT HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990981May 22, 2017
SERVICE BRAKES
IT SEEMS TO ME THAT MY ANTI-LOCK BREAKS ARE ENGAGING WHEN THEY SHOULDN'T BE. WHEN I TRY TO STOP, IT JERKS SO HARD THAT IT SEEMS AS THOUGH I'VE BEEN HIT FROM BEHIND. IT WILL TRY TO STOP WHILE I'M DRIVING AND STARTS JERKING. THIS HAS HAPPENED MULTIPLE TIMES WHEN I'M DRIVING ON THE HIGHWAY. MY SON IS 20 YEARS OLD AND HAS THIS VEHICLE NOW AND I AM LETTING YOU KNOW, THAT I WILL HOLD TOYOTA AND NHTSA PERSONALLY RESPONSIBLE SHOULD ANYTHING HAPPEN TO HIM. I HAVE READ SO ABOUT SO MANY ISSUES REGARDING THE 2007 TOYOTA FJ BREAKING SYSTEM THAT IT'S UNBELIEVABLE THAT A RECALL HASN'T BEEN ISSUED. YOU ARE PLAYING WITH PEOPLES LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979872April 21, 2017
SEAT BELTS
THE FRONT PASSENGER SEAT BELT WILL NOT RETRACT OR PULL-OUT. IT IS PULLED ENOUGH TO SNAP INTO THE BUCKLE. THE DEALERSHIP SAID IT WAS NOT PART OF THE SAFETY BELT RECALL THAT COVERED ADDED REINFORCEMENT BRACKETS. THESE REINFORCEMENT BRACKETS WERE ADDED TO THE FJ ON 4/6/2017. THE QUOTE TO REPLACE THE SEAT BELT MECHANISM WAS $330. I CANNOT CARRY A PASSENGER IN THE FRONT DUE TO THE SEAT BELT MALFUNCTION. IS THIS ISSUE COVERED BY ANY RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970876April 6, 2017
SERVICE BRAKES, SEAT BELTS, EXTERIOR LIGHTING
I HAVE NOT BEEN NOTIFIED OF ANY RECALLS BY TOYOTA LISTED BY THE NHTSA FOR THIS VEHICLE. I HAVE BEEN EXPERIENCING LONGER, WOBBLY STOPPING FOR A WHILE NOW. RECENTLY REPLACED BRAKE PADS AND IT GOT A LITTLE BETTER BUT NOT MUCH. HAD I BEEN NOTIFIED OF THE RECALL ISSUES I WOULD HAVE TAKEN IT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960250March 12, 2017
POWER TRAIN
TOYOTA CONTINUES TO HAVE A SIGNIFICANT PROBLEM WITH THE RA61F TRANSMISSION AND CLUTCH ASSEMBLY IN THEIR 2001 TO 2017 TACOMA & FJ CRUISERS THAT MOST PROBABLY AFFECT OVER 20,000 VEHICLES. THE CLUTCH RELEASE BEARINGS CONTINUALLY FAIL ACCOUNTING FOR SIGNIFICANT DAMAGE, EXPENSE, AND RISK FOR THEIR OWNERS OVER THEIR YEARS OF OWNERSHIP. ONLY AFTER 9 YEARS WAS THE PROBLEM OFFICIALLY ACKNOWLEDGED WITH A TOYOTA TSB THAT DID NOTHING TO CORRECT THE PROBLEM (T-SB-0365-10). INSTEAD, THE TSB RECOMMENDATIONS WERE NOTHING MORE THAN A THINLY VEILED ATTEMPT TO THROW PARTS AT THE PROBLEM IN AN EFFORT 'RUN-OUT' THE WARRANTIES ON THE AFFECTED VEHICLES. THIS PROBLEM IS ALSO AN ISSUE OF SAFETY, AS THE FAILURE OF THE CLUTCH RELEASE BEARING CAN CAUSE LOSS OF CONTROL OVER THE VEHICLE'S POWER TRAIN, AND BY EXTENSION, LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE MANUFACTURE'S IMPLIED WARRANTY OF MERCHANTABILITY IN THEIR WRITTEN ADVERTISING IS/WAS FALSE AND DECEPTIVE. TOYOTA CONTINUES TO SELL THESE VEHICLES WITH BOTH DEFECTIVE ENGINEERING AND PARTS IN THEIR TRANSMISSION/CLUTCH ASSEMBLIES. TOYOTA HAVING IGNORED THE PROBLEM FROM 2001-2010 IS UNETHICAL, AND THE NHTSB'S COLLUSION WITH TOYOTA TO NOT ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS ISSUE SHOULD BE INVESTIGATED AND OWNERS COMPENSATED. THE TOYOTA TACOMA & FJ CRUISER BETWEEN THE YEARS OF 2001 AND 2017 SHOULD BE RECALLED, TOYOTA SHOULD BE INVESTIGATED FOR COVERING-UP THIS ISSUE, AND AN ACTUAL FIX FOR THE PROBLEMS OR TOYOTA 'BUY-BACK' SHOULD BE OFFERED. AS THE OWNER OF A 2014 FJ CRUISER WITH ONLY 32K ROAD MILES, WHO RECENTLY HAD A CLUTCH RELEASE BEARING FAIL WHILE ON THE HIGHWAY IN ALASKA - I DO NOT APPRECIATE HAVING MY LIFE, MY PROPERTY, AND THE LIVES OF OTHERS PUT AT RISK DURING THE OPERATION OF A DEFECTIVE UNSAFE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957668February 28, 2017
SEAT BELTS
DRIVER SEAT BELT WONT RETRACT. DEFECT ON RECALL AND REPORTEDLY REPAIRED ON 08-15-13 AT CARSON CITY SCION, NEVADA. THE DEFECT REMAINS AS SEAT BELT WILL NOT RETRACT. I PURCHASED VEHICLE USED IN JULY, 2016; SEAT BELT RETRACTED THEN BUT WAS VERY LOOSE REQUIRING ADJUSTMENT CONSTANTLY. I CONTACTED TOYOTA OF SALINAS ON 2/28/17 AND SPOKE WITH SERVICE MANAGER DON CORRELL. CORRELL INFORMED ME HIS COMPANY WOULD NOT REPAIR THE DEFECT AS TOYOTA IN CARSON CITY ALREADY DID. I THEN SHOWED HIM, AND SERVICE ASSISTANT IVAN GONZALES OF THE DEFECT AND ADVISED THEM THE SAFETY DEFECT WAS NOT PROPERLY REPAIRED AND REMAINS DEFECTIVE AND UNSAFE DUE TO REPAIR DEFICIENCY AS IT WAS SELF EVIDENT THE ALLEGED REPAIR WAS NOT DONE PROPERLY. CORRELL'S RESPONSE WAS: : WE ARE NOT GOING TO FIX YOUR CAR".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957375February 27, 2017
SEAT BELTS
SEAT BELT RE TRACTOR FOR DRIVERS SIDE INOPERABLE AND WILL NOT RETRACT. I CONTACTED LOCAL DEALERSHIP AS WELL AS TOYOTA MGR WHOM STATED THERE AS NO RECALL NOR WHERE THEY AWARE THERE WAS A PROBLEM. VEHICLE WAS STATIONARY WHEN DEFECT OCCURRED. THE BELT NOW HANGS LOOSE AND CANNOT BE USED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956648February 23, 2017
STRUCTURE:BODY
I CURRENTLY OWN A 2007 TOYOTA FJ CRUISER THAT HAS VERY BAD RUST PROBLEMS. I HAVE INCLUDED PHOTOS. AS YOU CAN SEE FROM THE PHOTOS THE VEHICLE HAS BEEN VERY WELL TAKEN CARE OF INSIDE AND OUT. I OWN A 2014 HIGHLANDER, AND HAVE OWNED A SCION AND AVALON AND NONE HAVE HAD ANY RUST ISSUES. I HAD INTENDED TO TOW A BOAT WITH THIS BUT AFTER A TOYOTA OF KINGSPORT DEALER RUST INSPECTION HE SAID, 'THERE IS A LARGE AMOUNT OF RUST UNDER THE TRUCK, IT IS NOT SAFE TO TOW WITH BECAUSE OF RUST DAMAGE. THERE APPEARS TO BE OTHER RUST DAMAGE TO CRITICAL AREAS OF THE FRAME'. I HAVE HAD OTHER MECHANICS LOOK AT IT AND THEY ALL AGREE THAT THE FRAME NEEDS TO BE REPLACED, AND ANYTHING TOUCHING IT THAT IS RUSTED. ONE MECHANIC NOTICED THAT THE VENT FOR THE REAR DIFFERENTIAL WAS RUSTED OVER PREVENTING IT FROM VENTING PROPERLY. WE REPLACED THE REAR DIFFERENTIAL FLUID BUT HE SAID IT MAY BE IN POOR SHAPE ALSO. I BELIEVE THIS IS AN UNUSUAL AMOUNT OF RUST AND IS DUE TO MATERIALS OF CONSTRUCTION PROBLEM OR POOR RUST COATING FROM THE FACTORY. I THINK THAT TOYOTA MIGHT WANT TO INVESTIGATE THIS VEHICLE AND DETERMINE WHY IT RUSTED SO BADLY. IF YOU NEED ADDITIONAL PHOTOS OR INFORMATION JUST LET ME KNOW. I REALIZE SOME OF THIS IS SURFACE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954912February 15, 2017
STRUCTURE:BODY, STEERING, SUSPENSION
AT 55,000 MILES (6 YEARS OLD) MY FRONT GRAVEL SHIELD HAD COMPLETELY RUSTED OFF AND WAS FOUND IN MY DRIVEWAY. I TOOK MY CAR TO MY TOYOTA SERVICE CENTER AND THEY NOTIFIED ME THAT BOTH CONTROL ARMS AND BOTH FRONT STRUTS WERE VERY BADLY RUSTED AND NEEDED TO BE REPLACED. I CALLED TOYOTA CORPORATE AND AFTER MUCH DEBATE, I WAS TOLD THERE WAS NO RECALL FOR THIS MATTER AND THEREFORE THEY WOULD ONLY REIMBURSE ME 50% OF ALL COSTS TO REPLACE SAID PARTS. I FOUND TOYOTA HAS RECALLS FOR RUST ISSUES ON OTHER MODELS AND WOULD LIKE THIS MATTER LOOKED INTO. DUE TO THE LIMITED PRODUCTION OF THIS VEHICLE TYPE IT IS POSSIBLE IT IS BEING OVERLOOKED. I AM TERRIFIED AT THE THOUGHT THAT I COULD'VE BEEN DRIVING AND MY CONTROL ARMS COULD'VE RUSTED OFF LIKE MY GRAVEL SHIELD DID. A SIX YEAR OLD VEHICLE WITH ONLY 55,000 SHOULD NOT HAVE THIS TYPE OF RUST OR PARTS FALLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917676October 20, 2016
SERVICE BRAKES
I WAS DRIVING MY VEHICLE WHEN THE PLASTIC FOOT REST I HAD MY FOOT ON BROKE OFF. I WAS ADJUSTING MY BODY IN THE SEAT AND WHEN IT BROKE OFF IT WENT UNDER MY BRAKE PEDAL AND I COULD NOT COMPRESS MY BRAKES. I TOOK IT TO THE DEALERSHIP AND TOLD THEM AND EVEN WHEN IT HAD 30K MILES ON IT, THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY AND WASN'T A CONCERN. I COULD HAVE BEEN KILLED OR WORSE, KILLED SOMEONE ELSE BY NOT BEING ABLE TO STOP MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909738September 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA FJ CRUISER. WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING INDICATOR FAILED TO ILLUMINATE. THE OVERWEIGHT PASSENGER TRIGGERED THE AIR BAG SENSOR AND CAUSED IT TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897936August 23, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10892988August 3, 2016
SEAT BELTS
THE DRIVER SIDE SEAT BELT RETRACTOR NO LONGER RETRACTS SEATBELT. LEAVING THE BELT LOOSE AND MY CAUSE SIGNIFICANT DANGER IN THE EVENT OF AN ACCIDENT. THE SEAT BELT SYSTEMS ARE SUPPOSED TO WORK AND OUTLIVE THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892608August 2, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT SEIZED. THE CONTACT WAS UNABLE TO USE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V098000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889185July 28, 2016
POWER TRAIN
PURCHASED FJ CRUISER IN 2010 WITH APPROXIMATELY 30,000 MILES ON IT. SHORTLY THEREAFTER, UPON ACCELERATION AT LOW SPEED, THE ENTIRE VEHICLE STARTED VIBRATING; HOWEVER, THE VIBRATION STOPPED AS I ACCELERATED TO A HIGHER SPEED. I NOTICED THAT THIS ONLY OCCURRED WHEN I STARTED WITH THE TRANSMISSION IN D(RIVE) BUT NEVER OCCURRED IF I STARTED WITH GEAR SHIFT IN D2. COMPLAINED TO DEALERSHIP(TOYOTA SOUTH IN MORROW, GA) WHILE STILL WITHIN THE 60,000 MILE POWER TRAIN WARRANTY. THE DEALERSHIP NEVER ACKNOWLEDGED A PROBLEM WITH THE TRANSMISSION. THEY EVEN SUGGESTED THAT I REPLACE MY U-BOLT. IN 2013, AFTER STARTING MY FJ, I HEARD A LOUD KNOCKING SOUND, SO I IMMEDIATELY TURNED IT OFF AND HAD IT TOWED TO THE DEALERSHIP. I WAS TOLD THAT I NEEDED A NEW ENGINE DUE TO OIL STARVATION. I PARKED THE VEHICLE IN MY GARAGE UNTIL THIS YEAR(2016). I HAD IT TOWED TO THE SAME DEALERSHIP FOR ANOTHER DIAGNOSIS. HOWEVER, THIS YEAR I'M FINALLY TOLD THAT MY ENGINE IS FINE, BUT I NEED ANOTHER TRANSMISSION. THIS IS THE SAME TRANSMISSION THAT I COMPLAINED ABOUT WHILE STILL UNDER WARRANTY. TO MAKES MATTERS EVEN WORSE, THE SHADY DEALERSHIP KEPT NO RECORD OF MY COMPLAINTS ABOUT THE TRANSMISSION WHILE UNDER WARRANTY. I CONTACTED TOYOTA'S CORPORATE OFFICE, BUT OF COURSE, THEY PROVIDED NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888595July 26, 2016
AIR BAGS
AIRBAG LIGHT IS ON INTERMITTENTLY. I USED TO BE ABLE TO SHUT OFF AND RESTART AND IT WOULD GO AWAY, NOW IT STAYS ON EVEN IF I RESTART THE VEHICLE. VEHICLE HAS 55,000 MILES, I AM THE ORIGINAL OWNER, NEVER DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888302July 25, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. WHILE DRIVING 60 MPH, AN UNKNOWN GRINDING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872886June 7, 2016
POWER TRAIN
AT MILD ACCELERATION AND ONLY WHEN BETWEEN 1,000-2,000 RPM THE VEHICLE STARTS TO SHAKE / RUMBLE FROM THE REAR SIMILAR TO DRIVING OVER RUMBLE STRIPS. THE RUMBLING STOPS AS SOON AS THE ACCELERATOR IS LET GO OF OR AS SOON AS THE VEHICLE'S RPM FALLS OUTSIDE OF THE 1,000-2,000 RANGE. IT IS OBVIOUS THAT THIS IS COMING FROM THE REAR DIFFERENTIAL ASSEMBLY. TOYOTA IS WELL AWARE OF THIS PROBLEM BUT REFUSES TO PROVIDE A FIX EVEN THOUGH THIS IS CLEARLY AN ISSUE OF DEFECT IN DESIGN OR BUILD. OUR GOVERNMENT SHOULD PROTECT THE TAXPAYER ON THIS ONE AND FORCE TOYOTA TO ENACT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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