Toyota Corolla Complaints (2008)

314 consumer complaints on file.

#10734955July 18, 2015
ENGINE
I HAD TO REPLACE THE SERPENTINE BELT, BECAUSE IT WAS SQUEAKING (DRY AND CRACKED); I COMPLAINED TO TOYOTA ABOUT HAVING TO REPLACE IT AFTER SUCH A SHORT TIME BUT WAS TOLD BASICALLY THAT THEY DIDN'T CARE, SINCE THE CAR WAS OUT OF WARRANTY. I HAVE HAD ONGOING - AND I THOUGHT UNRELATED - ISSUES WITH THE GEARS SLIPPING BUT COULDN'T IDENTIFY A CAUSE. IN JANUARY 2015, I HAD AN ACCIDENT BECAUSE THE GEARS SLIPPED. ON JULY 17, 2015, I HAD THE SERPENTINE BELT REPLACED FOR A SECOND TIME, BECAUSE IT WAS STARTING TO SQUEAK AGAIN. MUCH TO MY SURPRISE, THE NEW BELT, NOT MADE BY TOYOTA, SOLVED THE OTHER PROBLEMS I'VE HAD WITH SHIFTING (MY CAR IS A MANUAL TRANSMISSION). THE MECHANIC SAID THAT HE HAD HEARD COMPLAINTS FROM OTHER TOYOTA OWNERS ABOUT HAVING TO REPLACE THE SERPENTINE BELT, A PART THAT SHOULD LAST APPROX. 100,000 MILES/10 YEARS, AFTER ONLY 3 YEARS. IT WAS HIS OPINION THAT THE BELT WAS DEFECTIVE. THE DIFFERENCE A NEW, NON-TOYOTA BELT HAS MADE TO MY CAR - UNEXPECTEDLY RESOLVING THE OTHER ISSUES I WAS HAVING - HAS CONVINCED ME THAT TOYOTA IS MAKING A DEFECTIVE AND DANGEROUS PRODUCT, ONE THAT THEY FAIL TO ACKNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732417July 7, 2015
ENGINE
THE ENGINE LIGHT WENT ON AND BLACK SMOKE WAS COMING OUT AND I WENT FROM 70 MILES DOWN TO 40 MILES AN HOUR . THEN IT WOULD NOT START HAD TO BE TOWED HOME. WAS TOLD THE ENGINE WAS GONE. HAD THE ENGINE REPLACED. 5-18-2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731258June 30, 2015
AIR BAGS
COROLLA SLID OFF ROAD IN THE RAIN AND TIPPED INTO A DITCH WHERE IT HIT SEVERAL TREES. ONLY THE PASSENGER SIDE DOOR FRAME AIR BAG DEPLOYED. NONE OF THE OTHERS DEPLOYED. CAR WAS TOTALED AND DRIVER (SOLE OCCUPANT) SUFFERED A SEVERELY SEPARATED SHOULDER (REQUIRING SURGERY), CONCUSSION, TBI, TWO SPINAL FRACTURES, FACIAL LACERATIONS, AND SEVERE BRUISING INCLUDING BRUISED LUNGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10692871March 8, 2015
VEHICLE SPEED CONTROL
WAS PULLING INTO A PARKING PLACE TO GO SHOPPING AROUND 1 PM. IT WAS CLEAR AND SUNNY AT THE TIME OF ACCIDENT. THERE WAS A SPEED BUMP RIGHT BEFORE THE PARKING SPOT SO THE CAR WAS GOING SLOW AND AS I PULLED INTO THE PARKING THE SPOT THE CAR SUDDENLY ACCELERATED CAUSING US TO HIT A BRICK WALL. I WAS TURNING LEFT INTO THE PARKING SPOT. CAR WAS DAMAGED TO THE FRONT END AND THE WALL TO THE STRIP CENTER. MY MOM WAS 89 YEARS OLD WAS SHAKEN UP AND CHECKED OUT IN THE HOSPITAL. THANKFULLY SHE WAS OK. MY HUSBAND CAME TO CHECK THE CAR AND IT WAS DRIVABLE SO HE TOOK IT TO FRED HASS TOYOTA IN SPRING, TEXAS. THEY TOLD US IT COULD BE UP TO 2 WEEKS BEFORE THEY SHOW UP TO CHECK THE CAR. HE CALLED TOYOTA AND FILED A COMPLAINT. THEY GAVE US A CLAIM NUMBER AND TOLD US THEY WOULD CALL US SATURDAY BEFORE NOON. WE NEVER RECEIVED A PHONE CALL AND I HOPE THEY WILL TAKE CARE OF OUR CLAIM. I WILL NOT BE DRIVING THIS CAR AGAIN. WE ARE THE ONLY OWNERS AND BOUGHT IT BRAND NEW WITH ALL OF THE SERVICE DONE INCLUDING ANY RECALLS AT FRED HASS TOYOTA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681906February 7, 2015
ENGINE
I BOUGHT A CAR SECOND HAND FROM A DEALER 4 MONTHS AGO AND WAS NOT AWARE OF THE RECALL ON THE VEHICLE. WHEN WE LOOKED UP THE VIN NUMBER, IT WAS ON THE LIST. WE CALLED TOYOTA WORLD OF NEWTON, NEW JERSEY AND BROUGHT THE VEHICLE IN. THEY TESTED IT AND TOLD US EVERYTHING WAS OKAY INSTEAD OF REPLACING THE PART. TOTALLY DISGUSTED WITH THE BUSINESSES IN THIS COUNTY. THEY ARE LOOKING TO MAKE MONEY OFF OF US AT ANOTHER TIME. IF ANY ACCIDENT OCCURS OR BREAKDOWN AS A RESULT OF THIS RECALL, WE WILL SEEK LEGAL ACTION AGAINST TOYOTA, THE DEALER WE BOUGHT THE VEHICLE FROM AND CALL THE NEWS MEDIA WITH THE STORY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671949January 12, 2015
ENGINE
WHILE STOPPING AT A RED LIGHT ON A HIGHWAY, THE CAR ENGINE STALLED AND SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661521December 2, 2014
AIR BAGS
REAR ENDED ANOTHER CAR BUT AIRBAGS DID NOT DEPLOY. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648996October 21, 2014
ENGINE
DURING DRIVING IN FREEWAY, THE ENGINE LIGHT CAME UP AND THEN SHUT DOWN THE ENGINE. DURING TRIPS TO TOYOTA DEALERSHIP THEY WERE UNABLE TO DISCOVER THE PROBLEM OR DUPLICATE IT IN FIRST OCCASION. HOWEVER AFTER RETURNING OF THE CAR AND INSISTING OF THE PROBLEM, WITH REPETITION OF THE PROBLEM, TOYOTA REPLACED THE ELECTRONIC CONTROL MODULE. THIS SHOULD HAVE BEEN RESOLVED THROUGH PREVIOUS RECALL BUT IT MAY HAVE NOT BEEN FULLY ADDRESSED. THE ISSUE WAS POTENTIALLY ECM INTERNAL FUSE WAS SHUTTING DOWN THE ELECTRONIC CONTROL MODULE CAUSING THE CAR TO STOP. I DO NOT KNOW IF THIS AFFECTS THE BRAKING DUE TO STOPPING THE CAR. AT ALL THE OCCASION THIS HAPPENED TO ME THE CAR SHUT DOWN AND CAME TO STOP. AFTER THE RESTART OF THE CAR, THE PROBLEM STAYS HIDDEN FOR A WHILE BUT COMES BACK AGAIN. THE ISSUE IS DISCOVERY OF THE PROBLEM IS ALMOST IMPOSSIBLE UNLESS DETAILED WORK AND EVALUATION HAS BEEN DONE. TOYOTA AGREED WITH THE DEFECT AND REPLACED ECM WITHOUT ANY CHARGES FOR MAY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640561October 1, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2008 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A CHURCH GATE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000. UPDATED 01/12/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND TRADED IN. UPDATED 6/3/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638254September 22, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
UPON STARTING MY CAR, ON THIS PARTICULAR MORNING, I NOTICED A REVVING SOUND. IT DIDN'T SOUND LIKE ANYTHING NORMALLY RELATED TO START-UP, BUT I ASSUMED THAT MAYBE IT WAS A MOMENTARY GLITCH. I SWITCHED THE CAR INTO REVERSE AND THE REVVING SOUND INCREASED. IT SOUNDED AS IF SOMEONE HAD FLOORED THE ACCELERATOR. (I WAS LATER ASKED HOW MANY MPH. TO ME, IT SOUNDED AS THOUGH I WERE GOING ABOUT 50 MPH.) WHILE IN REVERSE, AND WITH THE INCREASING REVVING SOUND AND RPM, MY BRAKES LOCKED ON ME AND THE DASHBOARD LIGHTS ALL CAME ON. I WAS ABLE TO SHIFT BACK INTO PARK AND SHUT OFF THE CAR. I CONTACTED TOYOTA TO INQUIRE ABOUT ANY RECALLS ON MY CAR AND EXPLAINED WHAT HAD TAKEN PLACE. I WAS TOLD BY THE CORPORATION THAT THERE WERE NO RECALLS AND TO BRING IT IN FOR SERVICING TO THE DEALERSHIP. THE DEALERSHIP PULLED UP A SERVICE HISTORY REPORT SHOWING THAT THEY HAD DONE A RECALL REPAIR ON MY CAR SEVERAL YEARS EARLIER. THEY DISMISSED MY CLAIM, SAYING THAT THEY COULD FIND NOTHING WRONG WITH MY CAR AND THAT IT WAS DRIVER ERROR. THE SERVICE MANAGER REFUSED TO SUBMIT A REPORT FOR INVESTIGATION INTO UNINTENDED ACCELERATION, STATING THAT HE BELIEVED THAT AN INCREASE IN RPM IS UNRELATED TO ACCELERATION. HE ALSO MADE SEVERAL ATTEMPTS TO SELL ME ANOTHER CAR. I APPEALED TO THE CORPORATE OFFICE FOR TOYOTA RECALL. I EXPRESSED MY CONCERN OVER THE SAFETY OF MY VEHICLE AND THE RISK OF CONTINUING TO OPERATE IT. THEIR SENTIMENTS WERE, "WHAT DO YOU WANT ME TO DO?". OVER A SEVERAL DAY PERIOD, TOYOTA STATED THEY COULD FIND NOTHING- EVEN WITH THEIR ADVANCED DIAGNOSTIC PROCESS THAT THEY INSISTED I UNDERWENT. I TOOK MY CAR TO A THIRD-PARTY CERTIFIED MECHANIC, WHO WAS ABLE TO IDENTIFY THAT PART OF THE PROBLEM MAY HAVE BEEN RELATED TO A BATTERY LEAK AND A TERMINAL THAT NEEDED REPLACEMENT. I DO NOT FEEL THAT TOYOTA TOOK A GENUINE INTEREST IN MY ISSUE, DUE TO THE LACK OF OPPORTUNITY TO PROFIT FROM MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606819June 29, 2014
ENGINE AND ENGINE COOLING
THE ENGINE LIGHT IS ON AND WHEN CHECK THERE IS PROBLEM WITH CATALYTIC CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599193June 18, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING IN THE COUNTRY WITH MY DAUGHTER. I WAS DRIVING SLOW BECAUSE I HAD NEVER DRIVEN THAT ROAD BEFORE AND THERE WAS A SPEED LIMIT 30 AND THE 45 MPH. THERE WAS A STOP SIGN WHERE I NEEDED TO TURN RIGHT. I STARTED SLOWING DOWN BUT THE CAR WOULD COMPLETE THE STOP. SO, I TURNED RIGHT AND THE CAR SUDDENLY ACCELERATED AND GOT OUT OF CONTROL. IT WAS ACCELERATING AND MOVING LEFT AND RIGHT LIKE CRAZY. I TRIED TO HOLD THE STEERING WHEEL TIGHT BUT I WASN'T ABLE TO DO THAT BECAUSE IT WAS OUT OF CONTROL. THE BRAKES DIDN'T WORK EITHER. THERE WERE SMALL HILLS ON THE BOTH SIDES OF THE ROAD THAT'S WHY THE CAR KEPT DRIVING FROM SIDE TO SIDE. PROBABLY 3000-4000 FEET FROM THE STOP SIGN THERE WAS A BIG IRON GATE LEADING TO THE PASTURE. MY CAR KNOCKED DOWN THE WHOLE GATE AND KEPT MOVING INTO THE PASTURE. FINALLY THE CAR HIT ANOTHER POLE AND A FENCE AND STOPPED. THE CAR IS TOTALED. FORTUNATELY I DIDN'T SUFFER ANY SERIOUS INJURES EXCEPT I SUFFERED CONSTANT HEADACHES FOR A COUPLE OF WEEKS AND MY DAUGHTER HAD LONG SCRATCHES ACROSS HER THROAT FROM A SEATBELT. THIS IS A MIRACLE THAT WE ARE ALIVE. IF IT HAD HAPPENED ON A HIGHWAY, IT WOULD HAVE BEEN REALLY BAD. TWO OF OUR CHURCH MEMBERS DROVE 2 MINUTES AFTER ME SO THAT I RECEIVED HELP FROM THEM. THEY DIDN'T WITNESS THE CRASH BUT THEY SAW WHERE IT HAPPENED, HOW THE PLACE OF ACCIDENT LOOKED LIKE, AND LONG MARKS THAT MY CAR LEFT ON THE SIDES OF THE ROAD. ALSO, I GOT A POLICE REPORT WHERE IT SAYS THAT THE DRIVER DIDN'T DO ANYTHING IMPROPER AND THERE IS A MAP OF THE PLACE OF THE ACCIDENT ATTACHED. I HAVE CONTACTED TOYOTA AND HAVEN'T HAD ANY RESPONSE YET. FIRST THE REPRESENTATIVE SAID THAT IT TAKES THEM 30 DAYS TO MAKE A DECISION, LATER HE SAID THAT IT'S 60 DAYS. THE INSPECTOR CAME AND GOT THE CDR DATA FROM THE CAR. HE DIDN'T EXPLAIN ANYTHING TO ME BUT HE EMAILED A CRASH DATA FILES AND SAID TO WAIT A CALL FROM TOYOTA. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10597813June 12, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE GOING 65MPH THE CAR SUDDENLY TURNED COMPLETELY OFF. THERE WAS ABSOLUTELY NO POWER, NO POWER BRAKES,STEERING ,ALL THE GAUGES LOOKED AS IF THE CAR HAD NOT BEEN STARTED. IT RESTARTED BY ITSELF AFTER ABOUT 15 SECONDS WHICH WAS A GOOD THING AS IT WOULD HAVE BEEN DIFFICULT TO MANEUVER THE CAR FROM THE MIDDLE LANE TO THE SHOULDER IN HEAVY TRAFFIC WITH VERY LIMITED STEERING AND BRAKE AND DECELERATING RAPIDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587140May 7, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT INDICATED THAT THE BRAKES WERE DEPRESSED TO STOP THE VEHICLE FROM ACCELERATING FORWARD WHILE THE ENGINE ERRONEOUSLY CONTINUED TO OPERATE. THE VEHICLE WAS TAKEN TO A THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579722April 14, 2014
AIR BAGS, ENGINE, VEHICLE SPEED CONTROL
MY WIFE WAS PULLING INTO A PARKING SPOT IN FRONT OF A BAGEL SHOP AND THE CAR JUST LOST CONTROL ACCELERATING , NOT STOPPING UNTIL IT CRASHED INTO A PILLAR. CAUSING EXTREME DAMAGE TO THE CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572873March 17, 2014
VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
ACCELERATOR STUCK "ON" AFTER CAR STARTED AND WOULD NOT DISENGAGE. OWNER/DRIVER COULD NOT AVOID STRIKING OTHER VEHICLES. OWNER/DRIVER IS ASSISTED BY [XXX]ATTORNEY AT LAW [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR... UPDATED 03/19/15*BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10565647February 24, 2014
AIR BAGS
I WAS DRIVING ON SECOND LANE GOING EAST @ A SPEED 40 OR 45 AND A SECOND DRIVER CAME FROM EAST INTO MY LANE NO AIR BAG ON MY COMPANY CAR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10564200February 13, 2014
AIR BAGS, SEAT BELTS
2008 TOYOTA COROLLA LE, DRIVEN BY 5'2" FEMALE, APPROXIMATELY 125-130 LBS. VEHICLE WAS INVOLVED IN A DRIVER'S SIDE, OFFSET, FRONTAL IMPACT CRASH WHILE TRAVELING AT ~30 MPH. OTHER VEHICLE MADE LEFT TURN IN FRONT OF THE COROLLA. THE DRIVER'S AIRBAG DEPLOYED. THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE DRIVER WAS WEARING HER SEAT BELT, WHICH LOCKED ON IMPACT. THE DRIVER SUSTAINED A FLEXION-DISTRACTION FRACTURE OF HER CERVICAL SPINE AND IS NOW QUADRIPLEGIC. THE VEHICLE WAS TOTALED AND NOT REPAIRED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10560540January 19, 2014
AIR BAGS
WHILE DRIVING AT APPROXIMATELY 40-45 MPH I CRASHED INTO A TREE. WHILE THE VEHICLE SUSTAINED $8000.00 IN DAMAGES, THE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10554788December 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, SHOULDERS AND BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER FOR THE BODY REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A REPRESENTATIVE WOULD CALL THE CONTACT WITHIN TWENTY FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Toyota Corolla