Toyota Corolla Complaints (2009)

1,459 consumer complaints on file.

#10283163September 8, 2009
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
DEAR SIRS, I HAD A MECHANICAL FAILURE CAUSED VEHICLE COLLISION WHERE TWO SAFETY HAZARDS SHOULD CALL PUBLIC ALERT. ON AUG. 24, 2009 AS I TRAVELED ON HIGHWAY 93 SOUTH, I SAW THE VEHICLE IN FRONT OF ME TOOK A SUDDEN SLOW-DOWN OR STOP, ABOUT 30 FEET IN DISTANCE, EVEN AS I FLOORED THE BRAKE PEDAL, MY 2009 TOYOTA COROLLA DID NOT HAVE ANY BRAKE FUNCTION AT ALL, EVEN NOT A RESISTANCE FORCE AT THE PEDAL. MY VEHICLE REARED ANOTHER VEHICLE INSIDE THE TUNNEL OF 93 SOUTH, UNDER NORMAL TRAVEL SITUATION: ROAD SURFACE AND LIGHTING. AND THEN BEFORE THE DEPLOYED AIRBAG FROM THE DRIVING COLUMN COULD HAVE BLOCKED MY BODY MOVEMENT FORWARD , IT EXPLODED, THE INSIDE OF MY VEHICLE FILLED WITH SMOKE AND FUNNY SMELLS. FORTUNATELY, NOBODY GOT SERIOUS INJURED IN THE COLLISION. SINCE MY COROLLA IS A NEW CAR UNDER 4900 MILES, THIS WAS THE ONLY TIME I EXPERIENCE THE SUDDEN MECHANICAL FAILURES. MY INSURANCE COMPANY, METROPOLITAN PROPERTY, HAS INSPECTED THE VEHICLE, BUT DID NOT SPECIFY ANY MECHANICAL FAILURES. TOYOTA NORTH AMERICA ALSO HAD THEIR PERSONNEL INSPECTED THE VEHICLE UPON RECEIVED MY REPORT TO THEM, BUT THEY MAY NOT TAKE ANY RESPONSIBILITY TO PASS THE INFORMATION TO THE PUBLIC, AS THERE IS ALSO LIABILITY ISSUE WITHIN. SO FAR NO REPAIR WORK HAS BEEN DONE TO THE VEHICLE, YET. THE SIMULTANEOUS FAILURES OF BOTH BRAKES AND AIRBAG COULD BE VERY SERIOUS SAFETY HAZARDS, PLEASE TAKE NOTE OF THIS CASE AND MAKE IT AVAILABLE TO THE PUBLIC. IF POSSIBLE, I WOULD APPRECIATE IT IF YOU COULD, OR LET SOME THIRD-PARTY MECHANIC TO, HAVE MY VEHICLE INSPECTED. THANKS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10283335September 8, 2009
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE BRAKE PEDAL DISPLAYED MINIMAL RESISTANCE AND MOVED ANOTHER INCH WHEN THE VEHICLE STOPPED. THE DEALER STATED THAT THE ISSUE WAS VERY COMMON FOR SOME VEHICLES. THE CONTACT IS CONCERNED THAT THE SAFETY RISK COULD RESULT IN A CRASH. THE CURRENT MILEAGE WAS 1,700 AND THE FAILURE MILEAGE WAS 1,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282864September 4, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TOYOTA MOTOR NORTH AMERICA, INC. IS HAS ISSUED A RECALL FOR THE MODEL YEAR 2008-2009 SCION XD AND 2009-2010 COROLLA, COROLLA MATRIX, AND PONTIAC VIBE VEHICLES EQUIPPED WITH A 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CERTAIN STATES. MY CONCERN IS FOR THOSE LIKE MYSELF WHO PURCHASED THE VEHICLE AND OR HAS THE VEHICLE REGISTERED IN A STATE THAT IS NOT PART OF THE RECALL. WHAT IF I DRIVE THE VEHICLE TO A STATE LISTED IN THE RECALL. ALSO, UNDER HARSH CONDITIONS CERTAIN PARTS OF MY STATE CAN HAVE THESE 'LOW AMBIENT TEMPERATURES'. ACCORDING TO THE NHTSA CAMPAIGN ID NUMBER 09V338000, THE CONSEQUENCE OF THIS DEFECT IS THAT 'THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR'. A SUMMARY OF THE DEFECT IS 'WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME LOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION'. THE REMEDY IS 'DEALERS WILL INSTALL A NEWLY DESIGNED INTAKE AIR CONNECTOR WHICH WILL RELOCATE THE BRAKE SYSTEM VACUUM PORT. IN SUMMARY, IT WOULD SEEM LOGICAL TO ME THAT TOYOTA WOULD FIX THIS ISSUE FOR ALL VEHICLES AFFECTED BY THE RECALL, NOT JUST BASED UPON LOCATION OF PURCHASE AND OR REGISTRATION. THIS APPEARS TO BE A COST SAVINGS MEASURE VERSUS ACTUALLY BEING CONCERNED ABOUT ITS CUSTOMER'S SAFETY. WHAT CORRECTIVE ACTIONS CAN BE TAKEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283249September 3, 2009
STEERING
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. SHE ORDERED A 2009 TOYOTA COROLLA XLE AND IT ARRIVED IN AUGUST 2008. SHE RETURNED TO THE DEALER ON NUMEROUS OCCASIONS SINCE THE VEHICLE BEGAN PULLING TO THE LEFT AND RIGHT. THE VEHICLE DOES NOT STAY CENTERED IN ITS LANE AT HIGHER SPEEDS RANGING FROM 50 TO 65 MPH. SHE HAS TO GRIP THE STEERING WHEEL WITH BOTH HANDS IN AN ATTEMPT TO KEEP THE VEHICLE STRAIGHT. THE FAILURE INTERMITTENTLY VEERS IN EITHER DIRECTION AND REQUIRED NEARLY CONSTANT OVER CORRECTIONS. SHE OWNED ANOTHER TOYOTA FOR TWELVE YEARS AND HAS NEVER EXPERIENCED THIS KIND OF FAILURE. THE CONTACT STATED THAT SHE FEELS UNSAFE WHILE DRIVING. SHE WAS ALSO ADVISED THAT THE VEHICLE IS OPERATING AS IT IS DESIGNED. THE VIN WAS NOT AVAILALE. THE CURRENT MILEAGE WAS 10,000 AND THE FAILURE MILEAGE WAS LESS THAN 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282478August 31, 2009
ENGINE AND ENGINE COOLING
OIL CONSUMPTION PROBLEMS ON 2009 COROLLA MADE FIRST OIL CHANGE AT 3111 MILES NOW 5031 MILES OIL IS BARELY SHOWING 2000 MILES IN 7 MONTHS WHERE IS THE OIL I FEEL TOYOTA HAS FUDGED BY USING 0W-20 TO 5W-20 TO PASS CAFE STANDARDS FOR FUEL MILEAGE OR THEY HAVE RING PROBLEMS A NEW CAR SHOULD NOT LOSE THIS MUCH OIL SOMETHING IS WRONG AND I DON'T WANT TO SEE CAR DAMAGED BY THERE ENGINEERING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282335August 30, 2009
STEERING
2009 COROLLA S STEERING CAUSES CAR TO WONDER AROUND ROAD UNSAFELY AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282243August 29, 2009
SEATS, STEERING
OFF-TRACKED DRIVER SEAT. OCCURS WHEN BRAKE APPLY, THE SEAT SHIFT FORWARD. PERIODICALLY, THE SEAT TWIST TO ONE SIDE, AND BODY CANNOT SEAT STRAIGHT. DEALERSHIP REPLACED A SEAT-TRACK, BUT THE PROBLEM STILL OCCURRING. STEERING WHEEL WANDERS IN SPEED HIGHER THEN 50MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282069August 28, 2009
STEERING
STEERING PROBLEM WITH MY NEW TOYOTA COROLLA. THE CAR HAS ABOUT 6,000 MILES ON IT. WHEN DRIVING ON A STRAIGHT ROAD, THE CAR GOES OFF TO THE RIGHT AND LEFT. YOU MUST CONSTANTLY KEEP ADJUSTING THE STEERING TO KEEP THE CAR IN THE LANE. THIS ALSO HAPPENS IN A CURVE. THIS IS A CONSTANT PROBLEM. THIS IS DANGEROUS AND AGGRAVATING. I TOOK THE CAR TO THE TOYOTA DEALER AND EXPLAINED THE PROBLEM. THE TECHNICIAN RODE WITH ME AND I SHOWED HIM HOW THE CAR GOES OFF COURSE. THE TECHNICIAN DROVE THE CAR AND LET GO OF THE STEERING WHEEL. THE CAR WENT OFF COURSE. THE TECHNICIAN SAID THERE WASN'T ANYTHING WRONG WITH THE STEERING, BUT THEY WOULD CHECK THE WHEEL ALIGNMENT. (THE WHEEL ALIGNMENT DID NOT CORRECT THE PROBLEM.) I DON'T KNOW HOW HE COULD SAY THERE WASN'T A PROBLEM WHEN THE CAR WANTED TO GO OFF THE ROAD. I COMPLAINED TO THE DEALER A NUMBER OF TIMES. THEY SAID THERE IS NOTHING THEY COULD DO ABOUT IT. I ASKED THEM TO CHECK AND OR REPLACE THE ELECTRONIC POWER STEERING UNIT. (EPS) THEY WOULD NOT EVEN CHECK IT. I SENT EMAIL AND TALKED TO A REPRESENTATIVE AT TOYOTA HEADQUARTERS. I EXPLAINED THE PROBLEM. THEY SAID THERE ISN'T ANYTHING THEY CAN DO ABOUT IT. THEY WILL NOT EVEN ADMIT THERE IS A PROBLEM. MY CONCERN IS... IF THERE IS A PROBLEM WITH THE ELECTRONIC POWER STEERING (EPS) THAT LETS THE CAR GO OFF COURSE, THIS COULD KEEP GETTING WORSE AND I WOULD LOOSE CONTROL OF THE CAR. THANK YOU FOR LOOKING INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281920August 27, 2009
STEERING
2009 TOYOTA COROLLA, THE ELECTRIC STEERING IS WAY TOO SENSITIVE. AT HIGHWAY SPEEDS YOU HAVE TO CONSTANTLY CORRECT THE STEERING. IT DOES NOT HAVE ANY NEUTRAL STEERING AT HIGHWAY SPEEDS, YOU HAVE TO CONSTANTLY CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281351August 21, 2009
STEERING
I RECENTLY PURCHASED A 2009 TOYOTA COROLLA THAT HAS A DEFECT IN THE DESIGN OF THE VEHICLES STEERING. WHEN DRIVING AT HIGHWAY SPEEDS (50MPH OR GREATER) THE VEHICLE WANDERS ALL OVER THE ROAD. THE STRAIGHT LINE STABILITY OF THIS CAR IS TERRIBLE! AND I BELIEVE IT PRESENTS A DANGEROUS PROBLEM FOR 2009 TOYOTA COROLLA OWNERS. I HAVE READ OTHER COMPLAINTS ABOUT THIS PROBLEM ON YOUR WEB-SITE FROM OTHER DRIVERS AND I THINK THIS ISSUE NEEDS TO BE ADDRESSED BY TOYOTA IMMEDIATELY. THANK YOU FOR CONSIDERATION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280937August 18, 2009
STEERING
I PURCHASED A 2009 COROLLA XLE BECAUSE I COMMUTE TO WORK AND NEEDED SOMETHING WITH BETTER GAS MILEAGE. THE PLAN WAS TO GIVE THE CAR TO MY DAUGHTER IN TWO YEARS WHEN SHE GOES AWAY TO COLLEGE. THE CAR IS VERY DANGEROUS. I CONSTANTLY HAVE TO CORRECT THE STEERING. IT SCARES ME. THE DEALERSHIP CLAIMS THAT THERE IS NOTHING WRONG WITH THE CAR. I KNOW THAT THERE IS SOMETHING WRONG. WHAT CAN I DO. I AM SCARED TO DEATH DRIVING IT, AND I WOULD NEVER LET MY DAUGHTER DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279757August 8, 2009
POWER TRAIN
2009 TOYOTA COROLLA, MANUAL 5 SPEED, WHILE IN 1ST OR 2ND GEAR, ON A SLIGHT INCLINE WILL MOVE FORWARD OR BACKWARD. TOYOTA'S SOLUTION WAS TO APPLY THE EMERGENCY BRAKE. I'M APPALLED THAT MY CAR WHILE IN GEAR CAN TRAVEL TWO PARKING SPOTS AND HIT ANOTHER CAR WHILE I AM NOT IN THE CAR. I WOULD LIKE TO HAVE IN WRITING THAT TOYOTA SAYS THAT THIS IS THE WAY THEY DESIGNED THEIR CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10279305August 4, 2009
STEERING, SUSPENSION
CAR PULLS TO THE RIGHT OR LEFT (VARIABLE) AT EXPRESSWAY SPEEDS. IT'S A 2009 TOYOTA COROLLA. TOOK IT IN TO THE DEALER WHO SAID EVERYTHING WAS FINE BUT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS. HAS DONE THIS EVER SINCE I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279317August 4, 2009
STEERING
THE STEERING ON MY 09 COROLLA WANDERS CONTINUOUSLY AT FREEWAY SPEEDS. IT HAS SINCE NEW, THOUGH I DID NOT NOTICE WHILE ON THE TEST DRIVE. THE MORE WORN AND GROOVED HIGHWAYS AND WINDY CONDITIONS PRODUCE A MORE DANGEROUS FEELING, ESPECIALLY IN POOR WEATHER CONDITIONS. I HAVE COMPLAINED TO MY DEALER, LITHIA TOYOTA IN MEDFORD SEVERAL TIMES, YET THEY SAY THERE IS NOTHING WRONG. THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET YET THEY SAY NOTHING IS WRONG. TOYOTA IS SELLING A FAULTY AND UNSAFE VEHICLE AND IS DOING NOTHING TO RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278864July 31, 2009
STEERING
WE HAVE TAKEN IN OUR COROLLA (PURCHASED IN JANUARY 09) TO THE DEALER TWICE FOR THE ELECTRONIC POWER STEERING (EPS) PROBLEM. THE CAR IS VERY DIFFICULT TO DRIVE ON THE HIGHWAYS. IT REFUSED TO KEEP A STRAIGHT LINE AND WE CONSTANTLY HAVE TO OVER CORRECT TO KEEP A STRAIGHT LINE ON A FLAT ROAD (DRIVING ON ICE OR IN HIGH WINDS COMES TO MIND). WE HAVE NOTICED THAT EVEN AT SLOW SPEEDS IN PARKING LOTS THAT IF THE WHEELS ARE TURNED AND THE STEERING WHEEL MOVES BACK TO CENTER THE WHEELS WILL NOT STRAIGHTEN UP AND YOU HAVE THE TURN THE WHEEL IN THE OPPOSITE DIRECT TO CORRECT THE WHEELS. THE DEALERSHIP HAS PERFORMED AN ALIGNMENT AND THEY REPLACE THE STEERING RACK. THE ISSUE HAS NOT GONE AWAY AND THEY FOUND THAT TESTING THREE OTHER COROLLAS ON THE LOT ALL HAVE THE SAME EPS PROBLEM AND THEY ARE STUMPED. THEY HAVE FILED A TECH CASE WITH TOYOTA ABOUT THE EPS ISSUE. I HAVE ALSO OPENED A COMPLAINT TICKET WITH TOYOTA TMS IN CALIFORNIA 1-800-331-4331. THEY HAVE BEEN IN CONTACT WITH US AND A TOYOTA REPRESENTATIVE IS GOING TO INSPECT THE CAR NEXT WEEK. IF THEY ARE UNABLE/UNWILLING TO GIVE US A RESOLUTION WE ARE GOING TO CONTACT A NC LEMON LAW LAWYER. WE JUST WANT THE CAR TO FUNCTION CORRECTLY AND FREE IT IS AN ACCIDENT WAITING TO HAPPEN. MY WIFE IS SICK OF DRIVING IT AND HAS MOVED BACK TO OUR OLDER 2004 COROLLA. IT MAKES ME SICK KNOWING HOW MUCH WE PAID FOR THIS 2009 XLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278879July 31, 2009
STRUCTURE, VISIBILITY
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT SHE CANNOT OPEN A REAR WINDOW AND HAVE THE FRONT WINDOW CLOSED BECAUSE THE VEHICLE WOULD VIBRATE DRASTICALLY. SHE TOOK HER VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT REPAIR IT BECAUSE IT WAS AN AERODYNAMIC ISSUE. CURRENTLY, THE CONTACT MUST KEEP HER WINDOWS CLOSED WHILE DRIVING UNTIL TOYOTA CAN REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 1,700. UPDATED 08/19/09 *BF THE CONSUMER STATED IF THE DRIVER'S WINDOW IS UP, AND SOMEONE IN THE BACK SEAT OPENS A WINDOW, THE ENTIRE VEHICLE SHAKES. UPDATED 08/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276162July 8, 2009
WHEELS, STEERING:LINKAGES:TIE ROD ASSEMBLY
INNER AND OUTER TIE ROD ENDS BENT. IT IS BRAND NEW CAR. NO DAMAGE AND NO ACCIENDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275334June 30, 2009
STEERING
THE NEW 2009 TOYOTA COROLLA HAS A STEERING PROBLEM. ON A HIGHWAY GOING FASTER THAN 60 MPH, IT IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. IF IT DEVIATES (WHICH IS NORMAL) AND A CORRECTION IS MADE, THE CAR OVER-REACTS AND THE VEHICLE VEERS TO THE OTHER SIDE OF THE LANE. ANOTHER CORRECTION PUTS THE VEHICLE BACK TO THE OTHER SIDE. SO THE VEHICLE MOVES SIDE TO SIDE. STRAIGHT LINE TRAVEL CAN BE ACCOMPLISHED ONLY WITH BOTH HAND FIRMLY ON THE WHEEL AND FIXING YOU EYES ON THE ROAD. THE DANGER IS WHEN YOU ARE DISTRACTED, SUCH AS LOOKING IN THE REAR VIEW MIRROR, ADJUSTING THE REAR VIEW MIRROR, CHANGING A RADIO STATION, REACHING FOR SUN GLASSED, ETC. THEN THE CAR HEADS OUT OF THE LANE AS A RESULT OF A CONTINUED STEERING ADJUSTMENT. THE DEALERS AND MANUFACTURER CLAIM THAT THIS IS NORMAL BECAUSE OF THE NEW FEATURE, ELECTRONIC POWER STEERING. HOWEVER, THE 2010 COROLLA HAS ANOTHER STANDARD FEATURE (WHICH IS OPTIONAL FOR THE 2009): ELECTRONIC STABILITY CONTROL. MY 2009 DOES NOT HAVE THIS FEATURE AND I WAS NEVER TOLD OF ITS POSSIBLE BENEFIT TO THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274949June 25, 2009
STRUCTURE, STRUCTURE:FRAME AND MEMBERS
MY HUSBAND AND I PURCHASED THE 2009 COROLLA S IN APRIL 2008...MONTHS LATER THE SIDE PANEL ON THE PASSENGER SIDE BELOW THE SEAT BELT AND SIDE AIR BAG POPPED OFF THE VEHICLE IT APPEARS THE PLASTIC PIECE THAT HOLDS IT ON IS BROKE. ALSO, THE PASSENGER DOOR MADE A FUNNY NOISE EVERYTIME I OPEN IT. I EXAMINED IT AND IT APPEARS THE BOLTS HOLDING ON THE DOOR IS COMING LOOSE. I KEEP TIGHTENING IT BUT STILL COMES LOOSE. ANOTHER PROBLEM WE HAVE HAD IS THE FUSE FOR THE CIGARETTE LIGHTERS KEEP BLOWING AND NEED REPLACED. EVEN THOUGH THESE ARE ONLY MINOR ISSUES IT STILL IS A HASSLE FOR A BRAND NEW CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274952June 25, 2009
STEERING
MY NEW 2009 COROLLA CAN NOT KEEP IN A STRAIGHT LINE WHEN I AM DRIVING ON HIGHWAY. IT WANDERS LEFT AND RIGHT SO MUCH THAT I HAVE TO CONTROL THE STEERING WHEEL WITH GREAT EFFORTS, WHICH MAKES THE DRIVING SO TIRESOME. THIS PROBLEM IS ALSO REPORTED BY MANY OTHER 2009 COROLLA OWNERS. IT IS DEFINITELY A SAFETY DEFECT. IT IS ABSOLUTELY DANGEROUS FOR THE DRIVER AND OTHER DRIVERS WHO ARE DRIVING NEAR THE COROLLA. TOYOTA SHOULD FIX THIS HORRIBLE PROBLEM TO SAVE THE DRIVERS IN NO TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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