Toyota Corolla Complaints (2009)

1,459 consumer complaints on file.

#10495163January 29, 2013
ENGINE
CAR WOULD NOT START, KEPT CRANKING, SOME TIMES WOULD SPUTTER. AFTER 10 MINUTES OR SO OF REPEATEDLY TRYING FINALLY IT STARTED BUT SPUTTERED SEVERELY FOR ABOUT 30 SECONDS THEN REV UP NORMALLY. DROVE TO DEALER. HAD TO PAY FOR DIAGNOSTIC FEE OF $110 + $10.95 FOR EFI CLEANER. LEARNED SYMPTOMS WERE AS STATED IN TECH SERVICE BULLETIN TSB-0182-09 WHERE ENGINE CONTROL MODULE (ECM) WOULD CAUSE THE ENGINE TO MISFIRE TERRIBLY. FIX WAS TO HAVE PROGRAM UPDATE AND REFLASH ECM. THE EFI CLEANER ADDED BECAUSE MISFIRES MAY FOUL FUEL INJECTORS. DEALER SAID THEY WOULD BE NICE AND NOT CHARGE ME FOR THE REFLASH /UPDATE OF THE ECM. THERE SHOULD HAVE BEEN NO CHARGES AT ALL. I HEAR 8 YEARS WARRANTY ON ECM-WHAT DOES THAT INCLUDE, ONLY FLASH UPDATES AND NOT DIAGNOSTIC FEES? FOUR RECALLS AND NOW THIS. WHAT'S NEXT FOR MY 2009 COROLLA WITH <14,000 MILES AND JUST 7 MONTHS OUT OF WARRANTY. SHAME ON TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493502January 19, 2013
STEERING, ENGINE, VEHICLE SPEED CONTROL
DRIVING ON A STRAIGHT INTERSTATE. SPEED LIMIT WAS 70 MPH. ROAD SURFACE WAS WET. DROVE OVER WATER, ENGINE ABRUPTLY SURGED, SIMILAR TO PUSHING ACCELERATOR TO FLOOR. FRONT END VEERED ABRUPTLY LEFT. I APPLIED BRAKES. CAR SPUN BACKWARDS. REAR RIGHT WHEEL MADE CONTACT WITH THE METAL CABLE-TYPE BARRIER ON LEFT SIDE OF HIGHWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10493141January 16, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ABS AND BRAKE LIGHT TURNED ON TOGETHER. THIS IS TURNING OUT TO BE A VERY COMMON ISSUE WHICH IS DUE TO THE CORROSION OF THE SENSORS ON THE RARE WHEELS. WITH ABS LIGHT TURNED ON, THE VEHICLE IS INCAPABLE OF APPLYING ABS WHEN REQUIRED DURING BRAKE, CREATING A HIGH SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491778January 8, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACTED STATED SHE NOTICED WHILE THE CAR WAS PARKED THAT THE FRONT AND REAR WHEELS ALL AROUND WERE RUSTED AS SEEN THROUGH THE HUB CAPS, WHICH HAVE CUT OUT DIVISIONS THAT ALLOW THE WHEELS TO BE VIEWED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS PURCHASED. THEIR ONLY RESPONSE WAS IT WAS NOT COVERED BY WARRANTY. THE CONTACT WROTE TO THE MANUFACTURER AND THEY OFFERED TO SELL THE CONTACT NEW WHEELS FOR $700 AND GIVE HER $300 BACK. DETERIORATING, DEFECTIVE RUSTING WHEELS ARE A SAFETY HAZARD AND ARE THE RESPONSIBILITY OF THE MANUFACTURER. THE CONTACT LIVES IN FLORIDA AND KEEPS THE VEHICLE IN A GARAGE. AT 68,000 MILES, THE CONTACT NOTICED THIS DEFECT. UPDATED 02/11/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491696January 7, 2013
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A POLE, AND THEN A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED HER VEHICLE WAS RECALLED, THE FIRST TIME SHE TOOK THE VEHICLE TO THE DEALER FOR A FLOOR MAT PROBLEM, AND THE SECOND TIME WAS FOR AN ACCELERATION PROBLEM. UPDATED 01/14/13
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10485286November 20, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A SCREECHING SOUND FROM THE ENGINE. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND NOTICED THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE WATER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10485119November 19, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485157November 19, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN ADDING A NEW BULB TO THE HEADLIGHTS FOR THE LOW BEAMS, THE BULBS WOULD ONLY LAST FOR TWO MONTHS BEFORE FAILING. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484726November 14, 2012
SERVICE BRAKES
THE FRONT BRAKES PRODUCE A VERY LOUD RATTLING NOISE, WHENEVER THE BRAKES ARE APPLIED AND ITS ALMOST AS IF THE CAR IS NOT GOING TO STOP AND CAUSE AN ACCIDENT. I AM AFRAID THE BRAKES ARE GOING TO COMPLETELY FAIL ONE DAY AND CAUSE AN ACCIDENT. WHEN I TOOK IT TO THE DEALER FOR A CHECKUP, THE DEALER INDICATED THAT TOYOTA IS INVESTIGATING THE NOISE, BUT IT MIGHT BE TOO LATE BEFORE THEY DO ANYTHING. PLEASE HELP BY INVESTIGATING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476675September 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BATTERY AND CHECK ENGINE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP PULLEY AS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475039September 11, 2012
STEERING
A WEEK AGO AFTER PICKING MY SON, I NOTICED THAT WHEN I TURNED THE STEERING WHEEL OF MY 2009 TOYOTA COROLLA TO A CERTAIN POINT, MY WHOLE STEERING WHEEL WAS MOVING AND MAKING A GRINDING NOISE. I BROUGHT IT TO COPELAND TOYOTA THE DEALERSHIP WHERE I PURCHASED MY NEW CAR BACK IN 2008. MON. 9/10 I CALLED TO OBTAIN THE STATUS OF MY VEHICLE. I WAS TOLD A BOLT CAME OUT OF THE STEERING COLUMN AND THEY WERE "TRYING" TO GET THE BOLT BACK IN. NORMAL WEAR AND TEAR WOULD SAY A BOLT FALLS OUT A NEW BOLT GOES IN, NOT "TRYING" TO GET BACK IN. I WAS ALSO TOLD THAT THE WORST THAT WOULD HAPPEN IS THAT THEY WOULD NEED TO REPLACE THE STEERING COLUMN. I FILED A CLAIM WITH TOYOTA AS I AM NO LONGER UNDER WARRANTY ( 1 YR AND 4,000 ML OVER). LATER MONDAY, TOYOTA STATED THAT THE BRACKET OF THE STEERING COLUMN IS THE ISSUE AND THE WHOLE UNIT WOULD NEED TO BE REPLACED. WHEN I ASKED THE SERVICE DEPT, I WAS DEALING WITH; IF THIS FELL UNDER "NORMAL WEAR AND TEAR" HE TOLD ME IT DID NOT. TUESDAY 9/11, I HEARD BACK THE TOYOTA CORPORATE OFFICE THAT THEY WOULD NOT BE PAYING FOR THIS AND THAT I WOULD BE RESPONSIBLE FOR THE BILL, THAT IS JUST OVER $2000.00. I SPOKE WITH [XXX] AT THE DEALERSHIP WHO IS THE SERVICE MANAGER & HE HIMSELF MENTIONED THAT THIS IS A "UNIQUE CASE." REGARDLESS IF IT COVERED UNDER WARRANTY OR NOT, THIS IS A SAFETY ISSUE, ONE THAT IS NOT FROM NORMAL WEAR AND TEAR AND I CERTAINLY DID NOT CREATE. I WAS TOLD THAT I HAVEN'T HAD MY CAR SERVICED THERE FOR A YEAR, EVERYONE KNOWS THAT DEALERSHIPS COSTS FOR PREVENTIVE MAINTENANCE IS EXTREMELY PRICEY AND I DIDN'T GO THERE FOR OIL CHANGES AND TIRE ROTATIONS, I DID BRING IT IN FOR THIS SPECIFIC ISSUE. WHEN HAVE YOU EVER HEARD OF ANY CAR COMPANY DROPPING YOUR STEERING COLUMN TO CHECK BOLTS DURING A ROUTINE MAINTENANCE CHECK? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474007September 5, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
CAR WAS TURNED OFF AND PARKED IN A PARKING LOT ON A NORMAL DAY, I CAME BACK TO IT TURNED THE CAR ON AND SMOKE STARTED COMING OUT OF THE POWER WINDOW CONTROLS ON THE DRIVER SIDE, I TURNED OF THE CAR RIGHT AWAY, THE SMOKE GOT WORSE AND THEN THERE WERE FLAMES. I WAS PICKING UP A FRIEND FROM WORK AT A CAR DEALERSHIP AND SOME PEOPLE WORKING IN THE BODY SHOP HELP ME PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE WINDOW CONTROLS, DOOR HANDLE AND DOOR TO SOME EXTANT MELTED AND WERE DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473123August 31, 2012
AIR BAGS
WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG SENSOR DOES NOT CORRECTLY JUDGE WHO IS SITTING THERE. THIS IS A COME-AND-GO PROBLEM. SOMETIMES THE ERROR LIGHTS COME ON WHEN THEY SHOULDN'T:THE "BUCKLE SEATBELT" LIGHT FLASHES EVEN WHEN THE SEAT BELT IS BUCKLED. THE "AIRBAG OFF" LIGHT ALSO FLASHES (THE LIGHTS COME ON TOGETHER), EVEN THOUGH THE PERSON IN THE SEAT IS A NORMAL-SIZED ADULT. THE (NON-DEALER) MECHANIC ALSO TOLD US IT WAS SOMETIMES SENSING A LARGER PERSON THAN WAS THERE, SO IT COULD TURN THE AIRBAG ON WHEN IT SHOULDN'T. THIS WOULD CLEARLY BE VERY DANGEROUS IN AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471771August 21, 2012
ENGINE
MY VEHICLE STARTED EMITTING A HIGH-PITCHED WHINE NOISE ON 8/17/12. I WENT TO THE LOCAL TOYOTA DEALER FIRST THING IN THE MORNING ON 8/18/12. THE SERVICE INTAKE PERSON VERIFIED THE PRESENCE OF A WHINE NOISE BUT COULD NOT IDENTIFY ITS CAUSE, SUSPECTING THAT IT MIGHT BE THE ALTERNATOR. HE COULD NOT TAKE CAR IN UNTIL MONDAY, 8/20/12, DUE TO A STAFF SHORTAGE. SINCE I WAS NOT TOLD THAT THE CAR WAS UNSAFE TO DRIVE, I CONTINUED DRIVING IT. LATE THAT SAME DAY, THE VEHICLE STARTED OVERHEATING. I PULLED TO THE CLOSEST AUTO SERVICE; THEY DIAGNOSED THE PROBLEM AND IMMEDIATELY REPLACED THE FAILED WATER PUMP. IT IS MY UNDERSTANDING THAT THIS IS COVERED UNDER THE POWERTRAIN WARRANTY. I NEEDED AN OPERABLE VEHICLE AND THE DEALERSHIP WAS CLOSED AT THAT TIME. I BELIEVE I HAVE A RIGHT TO GET REIMBURSED FOR THIS REPAIR BY THE TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470087August 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE WHEN FIRST STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A PROBLEM WITH THE CAM SHAFT. THE DEALER STATED THE CAM SHAFT WOULD NEED TO BE REPLACED, BUT WANTED TO DO A 1,000 MILE OIL CONSUMPTION TEST INSTEAD. THE CONTACT WAS CONCERNED BECAUSE THE DEALER STATED THE ENGINE COULD ALSO FAIL. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465264July 11, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THERE WAS A FIRE INSIDE OF THE DRIVER'S SIDE DOOR PANEL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, HE SMELLED SMOKE. THE CONTACT THEN POURED WATER DOWN THE DOOR PANEL. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN INSPECTED BECAUSE THE MANUFACTURER PLANNED ON DOING SO, BUT HAD NOT YET DONE THAT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10464439July 6, 2012
STEERING
VERY STRONG VIBRATION HAS BEEN PRESENT IN MY STEERING COLUMN. I TOOK IT TO THE DEALER WHICH TOLD ME IT WAS THE REAR STRUTS. REPLACED THEM $600.00. THE MECHANIC NOTED IN HIS NOTES THAT VIBRATION WAS STILL BAD UPON RELEASING THE CAR TO ME. I WAS TOLD I NEEDED NEW TIRES AND BALANCING. I TOOK IT ELSEWHERE AND HAD NEW TIRES AND BALANCING DONE. THE PROBLEM STILL PRESENT TODAY. I TOOK IT IN AGAIN TODAY AND WAS TOLD IT WAS NOW MY ROTERS. NEW PADS, ROTERS AND ANOTHER ALIGNMENT WITH REAR BRAKES CLEANED AND RE BALANCE ANOTHER $450.00. THIS WHOLE TIME I HAVE BEEN FEELING THAT THE PROBLEM IS IN THE STEERING COLUMN. NOW I LEARN THERE WAS AN INVESTIGATION REGUARDING MY MAKE AND MODEL FOR THAT YEAR. I AM TO GET MY CAR BACK THIS AFTERNOON AND WILL WANT SOMETHING INVESTIGATED IF THE PROBLEM IS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463355June 27, 2012
ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING ON CA HWY 101 AT 7:30PM WHEN I SMELLED, THEN SAW SMOKE AND FLAMES COMING FROM THE DRIVER-SIDE DOOR. LUCKILY, I HAD A GALLON OF DRINKING WATER WITHIN REACH. I POURED IT ON THE FIRE WHILE SWERVING TO THE MARGIN SO AS TO AVOID COLLISION. I EXTINGUISHED THE FIRE AND DISCONNECTED THE WINDOWS-SWITCH PANEL. APPARENTLY, A SHORT-CIRCUIT IN THE WINDOW SWITCHES IGNITED THE SOUND-INSULATION MATERIAL THAT SHOULD HAVE BEEN FIRE-PROOF TO BEGIN WITH. THE FIRE MELTED MOST OF THE DRIVER-SIDE PLASTIC DOOR COVER AND PARTIALLY FRIED THE SWITCHES AND ASSOCIATED WIRING. I FOUND THE ARTICLE 'BURNING TOYOTA CAMRY/RAV4 WINDOW SWITCHES PROMPT NHTSA INVESTIGATION' AND MANY OTHERS THAT EXPLAINED EVERYTHING I NEEDED TO KNOW ABOUT THE CAUSE OF THE FIRE. THE NEXT DAY I WENT TO MY TOYOTA DEALER WHO INSPECTED THE CAR. I ASKED THE DEALER TO REPAIR THE CAR AT NO COST TO ME BECAUSE, OBVIOUSLY, THE FIRE RESULTED FROM AN INHERENT DEFECT. THE DEALER SAID HE WON'T REPAIR THE CAR FOR FREE. TOYOTA CUSTOMER SERVICE AND LEGAL COUNSEL DID NOT TAKE ANY RESPONSIBILITY EITHER, AND, BASICALLY, KEPT ON HARASSING ME OVER THE FOLLOWING 3 WEEKS WITH MANY PHONE CALLS REQUESTING THAT I BRING MY CAR HERE AND THERE AT THEIR WHIM. INCIDENTALLY, THIS HARASSMENT CAUSED ME TO LOSE MY JOB. I REPORTED THAT MUCH AND MORE TO TOYOTA ON THEIR FORM. HERE IS WHAT I REQUESTED: 1.REPAIR MY CAR AND GIVE ME A LOANER AT NO COST TO ME. 2.COMPENSATE ME MONETARILY, WITH $10,000, FOR THE EXTREME 'INCONVENIENCE' YOU HAVE BEEN CAUSING ME OVER THE LAST THREE (3) WEEKS. 3.CONGRATULATE ME FOR SURVIVING A VERY-CLOSE CALL. MIRACULOUSLY, NO ONE WAS HURT OR KILLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462494June 21, 2012
SEATS
MY HEAD RESTRAINT IN MY CAR PUSHES MY HEAD DOWN SO I CAN BARELY SEE OUT THE WINDSHIELD TO DRIVE. WHICH GOVERNMENT IDIOT CAME UP WITH THIS BRILLIANT IDEA OF REDESIGNING THE HEAD RESTRAINTS SO THEY STICK OUT SO FAR. DOES HE EVEN DRIVE A CAR? THE GOVERNMENT HAS NEVER DONE ANYTHING RIGHT, AND THIS IS JUST ANOTHER EXAMPLE. STOP FIGURING OUT YOUR EXCESSIVE PENSION PLANS AND ALL THE VACATION TIME YOU HAVE, GET OFF YOUR BUTS AND FIX THE PROBLEM YOU CAUSED. I THINK EVERYONE SHOULD SEND THEIR CHIROPRACTIC BILLS TO YOU CLOWNS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462344June 19, 2012
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
BAD SMELL (LIKE PEE) AT THE BEGINNING WHEN THE FAN IS TURNED ON. NOTHING IS CHANGED AFTER THE CABINET AIR FILTER IS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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