Toyota Corolla Complaints (2009)

1,459 consumer complaints on file.

#10722819June 1, 2015
STEERING
STEERING WHEEL GETS REALLY STIFF SOMETIMES IT LOCKS UP WHEN I REVERSE AND THEN PUT THE CAR BACK IN DRIVE. THERE SEEMS TO BE SOME LOST OF POWER FOR A BRIEF MOMENT, THIS HAS BEEN OCCURRING FOR THE PAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722396May 30, 2015
ENGINE
TL-THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THE VEHICLE ACCELERATED WHEN ATTEMPTED TO PARK CAUSING THE CONTACT TO CRASH INTO A CHURCH WALL. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.AW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721720May 27, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE HIGH BEAMS ON THE HEADLIGHTS COME ON WITHOUT THE CONTROL BEING TOUCHED. THIS BEGAN WHEN I FIRST BOUGHT THE CAR & STILL DOES. AT FIRST IT WOULD HAPPEN AT ANY TIME OF THE DAY BUT NOW IT HAPPENS ONLY WHEN IT IS DARK OR GETTING DARK. THIS COULD IMPAIR THE VISION OF THE DRIVER OF AN ONCOMING VEHICLE. IT IS MOST DANGEROUS ON NARROW STREETS. THERE ARE OTHER ELECTRICAL PROBLEMS THAT OCCUR FROM TIME TO TIME SUCH AS THE CRUISE CONTROL, POWER MIRRORS, AIR CONDITIONER, DRIVING & DASH LIGHTS NOT WORKING. ALSO THE DOME LIGHT HAS REMAINED ON CAUSING THE BATTERY TO RUN DOWN .THESE LATTER PROBLEMS DO NOT SEEM TO POSE THE THREAT THAT THE HEADLIGHTS DO BUT THEY SEEM TO BE CONNECTED & THEY ARE A DISTRACTION THAT COULD CAUSE PROBLEMS. I HAVE TAKEN MY CAR TO THE DEALER MANY TIMES BUT THEY NEVER CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717744May 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717271May 19, 2015
ENGINE
ENGINE LIGHT ON. BELT FELL OFF VEHICLE. ENGINE OVERHEATED. WATERPUMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715293May 8, 2015
UNKNOWN OR OTHER, ENGINE
I WAS DRIVING AND WAS CLOSE TO MY DESTINATION WHEN I HEAR SOMETHING GO WRONG. I PARK AT MY DESTINATION AND I SEE A POOL OF WHAT I THINK WAS COOLANT ON THE GROUND. IT ALSO FELT LIKE IT WAS OVERHEATING SO I DID NOT WANT TO RISK THE CAR BLOWING UP SO I HAD IT TOWED. THE PROBLEM WAS THAT THE WATER PUMP CEASED WHICH CAUSED THE SERPENTINE BELT TO ALSO BREAK. I SEARCHED ONLINE AND FOUND THIS TO BE A COMMON PROBLEM AND I AM SURPRISED THAT THERE HAVE NOT BEEN ANY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714616May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712868April 25, 2015
ENGINE
MY MOTHER IS 75 YEARS OLD. HERE COROLLA IS 6 YEARS OLD. SHE TOOK IT TO TOYOTA ON APRIL 23RD, 2015 FOR THE RECALL OF THE AIRBAG (SPIRAL CABLE SUB ASSEMBLY AND CABLE KIT) AND UPDATED SOFTWARE AND INSTALL UPDATE LABEL (SMART STOP TECHNOLOGY AND ELSBOS UPDATE ECM SOFTWARE) TO CORRECT THE RECALL ISSUE. SHE WAS SENT HOME AS IT WAS SUPPOSED TO BE FIXED. ON FRIDAY APRIL 24TH, 2015 AT 10PM SHE WAS DRIVING HOME FROM AN EVENT AT APPROX 45 MPH THE VEHICLE STALLED. SHE TOOK IT TO TOYOTA THE NEXT DATE ON SATURDAY APRIL 25TH, 2015 AT 11:00 AM. TOYOTA INSPECTED THE VEHICLE AND SENT HER HOME. ON THE WAY THE HOME THE SAME DAY AT 5:26PM SHE WAS GOING APPROX 10 MPH COMING THROUGH A LIGHT AND IT STALLED AGAIN. THE ENGINE KICKED BACK IN AND THEN IT STALLED AGAIN. HER VEHICLE WAS RUNNING FINE UNTIL TOYOTA CHANGED OUT THE RECALL PARTS. THERE IS SOMETHING VERY WRONG WITH THIS AND NEEDS ATTENTION. ALTHOUGH THERE WAS NOT ACCIDENT IT WAS A CLOSE CALL SHE WAS ALMOST REAR ENDED. I AM WRITING NOW BECAUSE SOMETHING NEEDS TO BE ADDRESSED WITH TOYOTA AND HER CAR NEEDS TO BE FIXED IN THE SAME CONDITION THAT IT WAS PRIOR TO GOING TO TOYOTA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705149April 11, 2015
VISIBILITY/WIPER
WIPERS STOPPED WORKING ON ALL SPEEDS. THIS IMPACTS DRIVING IN THE RAIN, ESPECIALLY AT HIGH SPEEDS. WIPERS ARE NOW ONLY ONE SPEED AND I NEED TO PULL OVER IF IT IS POURING. THIS IS ALSO A SAFETY HAZARD, ESPECIALLY ON THE INTERSTATE WHEN IT IS POURING RAIN AND VISIBILITY IS LOW FOR ALL DRIVERS CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704939April 10, 2015
ENGINE
CAR WAS PURCHASED NEW AND HAS BEEN MAINTAINED. TOOK CAR TO DEALERSHIP TO IDENTIFY SPORADIC ODD "GRINDING" NOISE UPON COLD START. WAS FIRST TOLD IT WAS THE SERPENTINE BELT. REPLACED AND NEXT DAY NOISE WAS STILL THERE UPON COLD START. RETURNED AND DEALER THEN STATED IT WAS THE BENDIX IN THE STARTER. REPLACED STARTER. A MONTH LATER THE NOISE HAPPENED AGAIN AND SQUEALING FROM SERPENTINE BELT WAS STILL OCCURRING. THIRD TRIP TO DEALERSHIP AND I'M NOW TOLD THAT, LIKE MANY OTHER 2009 TOYOTA COROLLA OWNERS, THAT IT'S THE GEAR IN THE CAMSHAFT. THE SERPENTINE BELT SQUEAL IS FROM MY WATER PUMP LEAKING. NOW REPLACING WATER PUMP AND CAMSHAFT GEAR. $2000 IN REPAIRS THAT, FROM READING, TOYOTA IS AWARE OF! RIDICULOUS! THERE SHOULD BE A RECALL. IF THE DEALERSHIPS STATE THAT THEIR TECHNICIANS ARE "CERTIFIED" THEN THEY SHOULD KNOW OF THIS PROBLEM AND NOT HAVE TO FIX THINGS THAT AREN'T BROKEN AT MY EXPENSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704655April 9, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING ABOUT 5 MPH ON A PARKING LOT WITH A SLIGHT INCLINE WHEN THE CAR SUDDENLY SURGED. I WAS ABLE TO APPLY THE BRAKES, BUT THE VEHICLE TRAVELED FORWARD ABOUT 6 TO 10 FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702958March 31, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING THE GAS TANK AND DRIVING UP A HILL THE CHECK ENGINE LIGHT (CEL) CAME ON AND THE ENGINE RAN ROUGH. I NURSED THE CAR UP THE HILL AND DROVE HOME. I FOUND THE GAS CAP WAS NOT TIGHT EVEN THOUGH IT HAD BEEN CLICKED ONE TIME WHEN THE TANK WAS FILLED JUST A FEW MINUTES EARLIER. A SEARCH FOR THIS ON THE INTERNET REVEALED THAT OTHERS HAVE HAD THIS SAME PROBLEM. I TIGHTENED IT TO ONE CLICK, OF COURSE. A FEW DAYS LATER I BOUGHT A TOYOTA GAS CAP AT A LOCAL TOYOTA DEALERSHIP. THIS SEQUENCE REPEATED MULTIPLE TIMES; CEL TURNED ON, ENGINE RUNS ROUGH, LOSE OF ENGINE POWER. IN ONE INSTANCE I WAS PASSING A CAR ON A FOUR LANE HIGHWAY WHEN THE ENGINE HESITATED AND THE CEL TURNED ON. IN ANOTHER INSTANCE I WAS TURNING LEFT TO GO SLOWLY UP A STEEP HILL WHEN IT HAPPENED AGAIN. IN EVERY INSTANCE THE GAS CAP WAS LOOSE. IT HAPPENED ONCE WHEN I STARTED THE ENGINE IN A PARKING LOT. I'VE COME TO THE POINT OF CHECKING THE GAS CAP TO BE SURE IT WAS TIGHT EVERY TIME BEFORE I START THE ENGINE. IN EARLY 2015 I BOUGHT ANOTHER NEW TOYOTA GAS CAP AT A TOYOTA DEALER. IT'S NOW MARCH 31. THIS SAME SEQUENCE OF EVENTS... CEL COMES ON, ENGINE RUNS ROUGH, LOSE OF POWER FOR ABOUT 15 SECONDS... HAS HAPPENED ABOUT 12 TIMES WITH THIS NEWEST GAS CAP IN LESS THAN THREE MONTHS. I ALWAYS TIGHTEN THE GAS CAP TO THE FIRST CLICK AS IT SHOULD BE. THIS CAN BE DANGEROUS IF IT HAPPENS WHEN WE NEED MAXIMUM ENGINE POWER, AS IN PASSING. A SEARCH ON THE INTERNET SHOWS THAT OTHERS HAVE HAD THIS SAME PROBLEM. COMMENTS ON BUYING NEW TOYOTA GAS CAPS AT AMAZON SHOW THAT STILL OTHERS ARE STRUGGLING WITH THIS. I CAN UNDERSTAND FAIR WEAR AND TEAR ON THE "O" RING IN THE CAP. BUT WHEN TWO NEW CAPS COME LOOSE AFTER BEING CLICKED AS INSTRUCTED THEN SOMETHING IS NOT RIGHT. MECHANICS AT THE DEALERSHIP DON'T HAVE A GOOD ANSWER FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695396March 19, 2015
ELECTRICAL SYSTEM
AT 89,000 MILES, THE BATTERY LIGHT CAME ON EARLY IN THE DAY BUT I CONTINUED TO DRIVE IT AFTER STOPPING AT TOYOTA WHO CONFIRMED IT WAS A "BATTERY LIGHT." LATER IN THE DAY, WHILE TRAVELING CLOSE TO HOME AT ABOUT 25MPH, ALL THE LIGHTS CAME ON IN THE DASHBOARD AND THE CAR STARTED TO SEIZE UP: STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND I COULD BARELY GET THE CAR OVER TO THE CURB (IT HAPPENED WITHIN MINUTES). THE CAR COMPLETELY SHUT DOWN. IT TURNED OUT TO BE AN ALTERNATOR GONE BAD. FRIGHTENING EXPERIENCE BUT I AM GLAD IT HAPPENED AT 25 MPH AND NOT ON THE FREEWAY EARLIER IN THE DAY, OR IT COULD HAVE CAUSED AN ACCIDENT. IN THE FUTURE, I WILL GET ALL WARNING LIGHTS CHECKED OUT PROMPTLY AND NOT ASSUME THAT A BATTERY SYMBOL MEANS ONLY THE BATTERY IS DYING. PERHAPS TOYOTA NEEDS AN "ALTERNATOR LIGHT" AS WELL, AS THIS IS A SERIOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693651March 11, 2015
ENGINE
IN 2013, WE DISCOVERED THAT MY 2009 TOYOTA COROLLA S WAS USING EXCESSIVE OIL. WE REPORTED THIS TO OUR LOCAL DEALERSHIP SERVICE DEPARTMENT AND THEY ADDED A NOTE TO MY SERVICE RECORD, BUT NOTHING WAS DONE ABOUT IT. SINCE WE ALWAYS HAVE OUR SERVICE DONE THERE, AND I HAVE THE OIL CHANGED LONG BEFORE IT'S DUE, WE DON'T NORMALLY CHECK THE OIL OURSELVES. HOWEVER, WHILE WASHING THE CAR ON SUNDAY, 03/08/2015, MY HUSBAND CHECKED IT AND HAD TO PUT IN 1-1/2 QUARTS OF OIL. ON MONDAY, 03/09/2015, I TOOK THE CAR IN FOR AN OIL CHANGE AND APPRISED THE SERVICE DEPARTMENT AGAIN OF THE EXCESSIVE OIL USE. THEY AGAIN MADE A NOTE TO MY SERVICE RECORD. THE SERVICE TECH TOLD ME SHE HAD A LOT OF CARS IN WITH THE SAME PROBLEM AND THAT TOYOTA DID NOT HAVE A FIX FOR IT. SHE SAID MINE WAS NOT ONE LISTED AS HAVING THIS PROBLEM, BUT IT IS. SHE ALSO STATED THAT THEY HAD TO PUT IN 1-1/2 QUARTS OF OIL. I WAS ADVISED TO BRING IT BACK IN FOR A CHECK AT THE NEXT 1,100 MILES. THE WORST PART IS THAT MY CAR WAS STILL UNDER WARRANTY WHEN FIRST REPORTED. WARRANTY HAS NOW EXPIRED SO IF MY ENGINE BLOWS I COULD BE LOOKING AT THOUSANDS OF DOLLARS TO HAVE MY ENGINE REPLACED!!!!! SHAME ON YOU, TOYOTA!!! I THOUGHT I HAD PURCHASED A TRUSTWORTHY VEHICLE FROM A TRUSTWORTHY MANUFACTURER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691550March 2, 2015
ENGINE
WHILE DRIVING ON INTERSTATE 395 IN CONNECTICUT THE ENGINE DIED. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND AFTER MULTIPLE TRIES THE CAR STATED. I DROVE A LITTLE FURTHER AND THE ENGINE DIED ONCE AGAIN WHILE I WAS DRIVING. I WAS ABLE TO START THE CAR AND GET IT TO MY MECHANIC. THE ENGINE ERROR CODE STATED THAT 2 OF THE 4 STARTER COILS FAILED. THE MECHANIC REPLACED THE 2 STARTER COILS AND THE CAR DROVE FINE. AFTER THE CAR SPENT THE NIGHT IN MY GARAGE IT WOULD NOT START AGAIN. I HAD THE CAR TOWED TO MECHANIC AND HE REPLACED THE CRANK SHAFT SENSOR. THE CAR AGAIN RAN FINE FOR 1 DAY THAN AFTER THE OVERNIGHT IN THE GARAGE THE CAR WOULD NOT START. AT THE RECOMMENDATION OF MY MECHANIC I HAD THE CAR TOWED TO VALENTI TOYOTA IN WESTERLY. RI WHERE I PURCHASED THE CAR. THEY KEPT THE CAR FOR A WEEK FIRST STATING THAT THE COMPUTER WAS BAD AND NEEDED TO BE REPLACED. I POINTED OUT THAT TOYOTA HAD A RECALL OF COMPUTERS IN 2008 COROLLA AND SINCE MY CAR WAS BUILT IN 2008 DID THEY USE THE SAME FAULTY COMPUTERS? THEY STATED NO AND WOULD ORDER A NEW COMPUTER AND HAVE IT THE NEXT DAY. I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT TOYOTA WOULD NOT RELEASE THE PART TO THEM AND THEY WOULD BE DEALING WITH THE REGIONAL PARTS ENGINEER. AFTER 4 DAYS AND STILL NO COMPUTER VALENTI TOYOTA CALLED ME BACK AND STATED THAT ALL 4 STARTER COILS NEEDED REPLACING AND THAT THE CAR IS RUNNING NOW. THE CHARGE FOR THE REPAIR WAS $768.52 (CUSTOMER #20437 AND INVOICE #TOCS275417) THIS DOES NOT MAKE A LOT OF SENSE TO ME AS I HAVE NEVER HEARD OF A COMPANY NOT RELEASING PARTS TO ITS OWN DEALERSHIP. MY QUESTION IS DID MY CAR HAVE A FAULTY COMPUTER AND IS THIS A COVER-UP? WHY WOULD THE CAR ENGINE JUST STOP WHEN DRIVING AT A SPEED OF 60 MPH? LUCKILY I HAD NO ONE BEHIND ME AND WAS ABLE TO COAST TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681581February 5, 2015
ENGINE
I PURCHASED THE CAR USED 12/3/11 WITH 12,716 MILES. WITHIN 6 MONTHS I WOULD HEAR A GRINDING/SCREECHING NOISE WHEN STARTING THE CAR. THIS WOULD HAPPEN INTERMITTENTLY ON COLD STARTS. I HAD TO LEAVE THE VEHICLE WITH THE DEALERSHIP FOR OVER A WEEK FOR THEM TO FINALLY ACKNOWLEDGE THE ISSUE. ON 7/13/12 THEY REPLACED THE TIMING GEAR ASSEMBLY AND THE CAMSHAFT GEAR. TO DATE, THE CAR HAS ONLY 52,700 MILES AND THE NOISE APPEARS TO HAVE COME BACK. I HAVE CHECKED THE BATTERY, ALTERNATOR AND STARTER AND THEY ARE FINE. I HAD ORIGINALLY PURCHASED AN EXTENDED WARRANTY WITH 6 YEAR/100,000 MILES AND WAS TOLD THAT JANUARY 1, 2015 THAT EXPIRED. SO, I HAVE A DEFECTIVE CAR WITH CAMSHAFT ISSUE THAT RETURNS? I AM FRUSTRATED BECAUSE THERE ARE MANY STORIES OF PEOPLE HAVING THIS RE-OCCURRING ISSUE EVERY 30,000 MILES (HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/COROLLA/2009/ENGINE/ENGINE.SHTML). I KNOW THERE IS A TOYOTA SERVICE BULLETIN ON THE CAMSHAFT, BUT FEEL IT SHOULD HAVE BEEN A RECALL. NEITHER THE CUSTOMER SERVICE OR WARRANTY CARRIER ARE WILLING TO WORK WITH ME AND THIS IS DANGEROUS BECAUSE ONE CAN BECOME STRANDED OR BLOW A ROD DRIVING DOWN THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681629February 5, 2015
STEERING
WELL I RECEIVED A RECALL LETTER IN MAY 2014 STATING MY COROLLA WAS RECALLED FOR A SPIRAL CABLE ASSEMBLY AND TO THIS DAY I STILL HAVE NOT HEARD FROM TOYOTA REGARDING THIS RECALL AND IT WILL BE A YEAR AND IM NOT GETTING ANYWHERE WITH THEN. PLEASE LOOK INTO THIS MATTER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680773February 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SUSPENSION
THE VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL ARE ON. CANNOT GET TO TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680171January 31, 2015
SERVICE BRAKES
ABS AND BRAKE LIGHTS CAME ON. THE MECHANIC TELLS ME THAT BOTH REAR ABS SENSORS ARE BAD (CODES C0210 AND C0215). THIS IS A TOYOTA COROLLA 2009 LE WITH ONLY 81K MILES AND I HEAR THE SAME PROBLEM EXISTS IN SOME FRIEND'S CARS. WE HAVE LOTS OF SNOW IN CLEVELAND AREA AND IT IS RIDICULOUS NOT TO HAVE ABS WORKING BECAUSE OF THIS PROBLEM. LOOKING AT DISCUSSION GROUPS, THIS SOUNDS LIKE A RECALL TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677027January 21, 2015
STEERING
THERE IS A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE ROAD SURFACES CAUSES THE STEERING WHEEL TO JERK AND CREATES A RATTLING CLUNK NOISE AND LOW SPEEDS. IF THE STEERING WHEEL SHOOK SIDE TO SIDE, THE APPARENT NOISE IS CLICKING. I SUSPECT THIS IS A FAULTY STEERING INTERMEDIATE SHAFT. AT HIGHWAY SPEEDS, THE CAR TENDS TO DRIFT OUT OF THE LANE. UNEVEN ROAD SURFACES CAUSES THE WHEEL TO JERK AT CITY AND HIGHWAY SPEEDS. WHEEL BALANCING AND VEHICLE ALIGNMENT WERE PERFORMED. THE ISSUE HAS NOT BEEN FIXED. REPLACING THE INTERMEDIATE SHAFT SHOULD BE A RECALL AS WELL AS THE REPLACEMENT/REPROGRAM OF THE EPS MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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