Toyota Corolla Complaints (2014)
271 consumer complaints on file.
- #10648691October 19, 2014SERVICE BRAKES
WHILE DRIVING ON A HIGHWAY IN STOP AND GO TRAFFIC, THE BRAKES ON THE VEHICLE FAILED. EVEN WITH THE BRAKE PEDAL PRESSED COMPLETELY, THE CAR CONTINUED TO MOVE FORWARD. I WAS FORTUNATELY ABLE TO SWERVE INTO THE SHOULDER AND PULL THE EMERGENCY BRAKE, AND THERE WAS NO INCIDENT. HOWEVER, THE TOYOTA DEALERSHIP WAS NOT ABLE TO FIND THE ROOT CAUSE OF THE INCIDENT AND IT SEEMS LIKE NOTHING WAS WRONG. THEY TESTED OUT THE BRAKES AND EVERYTHING SEEMED TECHNICALLY FINE. I WAS TOLD THAT THEY WOULDN'T BE ABLE TO DO ANYTHING UNLESS THEY COULD RECREATE THE INCIDENT AND UNDERSTAND WHAT WENT WRONG. I'M NOW JUST DRIVING THE CAR AND HOPING THE SITUATION IS NEVER RECREATED BECAUSE NEXT TIME, I MIGHT NOT BE LUCKY ENOUGH TO GET AWAY WITHOUT ANY INCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648394October 17, 2014SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO STOP THE VEHICLE AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644935October 15, 2014VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT THE HEAD LIGHTS REFLECTION FROM THE DRIVERS SIDE MIRROR TEMPORARY BLINDED THE DRIVER. ALSO, THE CONTACT MENTIONED THAT THE VISOR ON THE DRIVERS SIDE WAS TOO SHORT TO BLOCK THE SUNLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300. UPDATED 12/18/14*CN THE CONSUMER STATED THE DRIVER'S SIDE MIRROR WAS BRIGHTER THAN THE PASSENGER SIDE. AT NIGHT VEHICLES PASSING ON THE LEFT ARE BLINDING AS THE LIGHTS SHINE OFF THE MIRROR. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641702October 6, 2014VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE ATTEMPTING TO PARK AT 10 MPH, THE VEHICLE SURGED FORWARD INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,462...UPDATED 12/03/14 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641569October 5, 2014SUSPENSION, WHEELS, VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE & SLOWING DOWN. I TURNED LEFT INTO THE SPACE AND, OF COURSE, HAD MY FOOT ON THE BRAKE AND MY CAR SUDDENLY ACCELERATED ON IT'S OWN. I KEPT PUSHING ON THE BRAKE BUT IT KEPT GOING. THE HIGHER THAN USUAL CURB AT THE SHOPPING CENTER, I SUPPOSE, IS WHAT STOPPED THE CAR, THOUGH MY FOOT REPEATEDLY KEPT PUSHING THE BRAKE. I TRIED TO DRIVE IT HOME BUT IT WAS NOT WORKING. WE HAD IT TOWED TO TOYOTA IN ROCKWALL. THEY HAD SOMEONE LOOK AT IT. THE PERSON THAT LOOKED AT IT CALLED MY HOME TO GET MY STORY BUT ASKED MY HUSBAND WHAT TOOK PLACE. I DIDN'T GET THE MESSAGE TILL THE NEXT DAY. WHEN I WAS GETTING READY TO CALL HIM BACK, MY HUSBAND TOLD ME THAT HE CALLED AND SAID HE DID NOT NEED TO TALK TO ME. HOW CAN YOU LEGITIMATELY TELL ME WHAT I SAY HAPPENED DID NOT HAPPEN WHEN YOU HAVEN'T EVEN TALKED TO ME. I WAS THE ONLY ONE IN THE CAR, NOT MY HUSBAND. THEY CHECKED OUT THE "BLACK BOX" I SUPPOSE AND SENT ME A VERY NICE LETTER BASICALLY TELLING ME WHAT I TOLD MY HUSBAND HAPPENED, DID NOT HAPPEN. I DO NOT LIE. I WAS THERE AND I KNOW WHAT HAPPENED. I WAS VERY DISAPPOINTED IN THE WAY THAT THIS WAS HANDLED. I FELT LIKE HOW COULD I EVEN FIGHT THIS, TOYOTA IS A BIG CORPORATION. I AM JUST ONE PERSON WHO HAD AN INCIDENT WITH ONE OF THEIR VEHICLES. IT WOULD BE MY WORD AGAINST THEIRS. I APPRECIATE NHTSA TAKING THE TIME TO HEAR MY SIDE OF WHAT HAPPENED. MY HUSBAND AND I ARE FANS OF TOYOTA VEHICLES. I HAVE SEVERAL CAMRYS AND MY HUSBAND PRESENTLY DRIVES A PRIUS AND A TUNDRA SO AGAIN, WE ARE VERY DISAPPOINTED IN THE WAY THAT THIS WAS HANDLED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10644040October 4, 2014POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN SLOWING AND THEN ATTEMPTING TO ACCELERATE, THE ENGINE WOULD SEEM TO STALL ALMOST LIKE A DEAD SPOT. THEN WHEN DEPRESSING THE GAS PEDAL SEVERAL TIMES THE ENGINE WOULD CATCH AND JUMP FORWARD. ALMOST HITTING THE VEHICLE IN FRONT OF US. TOYOTA DEALERSHIP TELLS US THIS HESITATION IS ABSOLUTELY NORMAL, DUE TO A NEW TRANSMISSION SYSTEM ON THE 2014 COROLLA... ON SEVERAL OCCASIONS THIS SO CALLED HESITATION LASTED SEVERAL SECONDS DURING WHICH TIME WE HAD NO MOVEMENT WHAT SO EVER...WITH THIS CONDITION CARS COULD HIT US IN THE BACK CAUSE WE ARE MOMENTARILY STALLED!!!POOR PERFORMANCE AND A SAFETY ISSUE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638528September 23, 2014POWER TRAIN
A WHISTLING NOISE COMING FROM THE TRANSMISSION I TOOK THE CAR IN AND THE DEALER TOLD ME THE IT WAS THE TRANS. SO THEY CHANGE THE TRANS. WITH A NEW AND THE SAME THING THE DEALER TOLD ME THE TOYOTA KNOWS ABOUT THE PROBLEM MY CAR HAS BEEN IN THE SHOP FIVE TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO FIX FOR IT. THE WHISTLING SOUND STARTS IN ANY GEAR AND IS VERY LOUD AND THIS IS A (NEW CAR). THIS IS A 2014 TOYOTA COROLLA SOUNDING LIKE THIS. I'M AFRAID THAT THE TRANS. MAY STOP PULLING WHILE I'M DRIVING IN TRAFFIC WHICH COULD CAUSE AND ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638057September 22, 2014VISIBILITY/WIPER, STRUCTURE:BODY
AS I WAS DRIVING THROUGH THE RAIN STORM AT NIGHT, I NOTICED MY WINDSHIELD WIPER MOTOR STOP WORKING. THE NEXT MORNING I FOUND THERE IS A FLAW OF DESIGN WHERE THE FLUID DELIVERY SYSTEM IS BELOW THE ENGINE HOOD WHICH IS A COMPLETELY AND UTTERLY MORONIC. I FOUND OUT DAMAGED/DENT HOOD CAUSED IT TO IMPROPERLY MALFUNCTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633651September 16, 2014STRUCTURE
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN THE SUN LIGHT REFLECTED ON THE INSTRUMENT PANEL, THE SPEEDOMETER WAS UNABLE TO BE READ DUE TO THE REFLECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10628537August 26, 2014ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I WAS NOT FAMILIAR WITH THE LIGHT SWITCH ON THE VEHICLE THAT I HAD JUST PURCHASED AND BELIEVED THAT I HAD TURNED ON THE LIGHTS OF MY VEHICLE. IN REALITY I WAS DRIVING WITH THE TAILLIGHTS OFF BECAUSE THE LIGHT SWITCH WAS IN THE "DLR" POSITION. (THE LIGHT SWITCH IS BEHIND THE STEERING WHEEL WITH SMALL LETTERS THAT CAN'T BE READ IN THE DARK). THERE IS NO INDICATION THAT THE TAILLIGHTS ARE OFF WHEN THE SWITCH IS IN THIS POSITION. THE HEADLIGHTS ARE ON AS WELL AS THE INSTRUMENT PANEL ILLUMINATION. SINCE THEN I HAVE SEEN THE SAME VEHICLE / MODEL YEAR DRIVING WITHOUT TAILLIGHTS IN THE MIDDLE OF THE NIGHT IN APPROXIMATELY 5 OCCASIONS. I BELIEVE THAT SOONER OR LATER THIS DESIGN FLAW WILL CAUSE ACCIDENTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621515August 11, 2014SEATS
MY COMPLAINT IS NOT WITH TOYOTA, IT IS WITH THE NEW STANDARDS THAT REQUIRE AN EXTREME ANGLE IN THE HEADRESTS OF NEW VEHICLES. I AM UNABLE TO USE THE HEADREST IN MY CAR UNLESS I ADJUST THE SEAT TO RECLINE AND USE A CUSHION BEHIND ME. THE OWNER'S MANUAL ADVISES AGAINST BOTH PRACTICES, AND THEY DON'T SEEM VERY SAFE TO ME. WHEN I SIT PROPERLY, THE HEADREST FORCES MY CHIN INTO MY CHEST AND CAUSES NECK PAIN AND HEADACHES. THE HEADREST ANGLE IS NOT ADJUSTABLE. MY RESEARCH SHOWS THAT MANY OTHERS ARE HAVING THIS PROBLEM AS WELL. I UNDERSTAND THAT THIS NEW CONFIGURATION IS REQUIRED BY YOUR STANDARDS TO PREVENT WHIPLASH INJURIES IN ACCIDENTS. PLEASE RECONSIDER YOUR RULING ON THIS ISSUE AND ALLOW US TO DRIVE SAFELY AND COMFORTABLY WITH ADJUSTABLE HEADRESTS. IS IT BETTER TO INJURE ALL OF US TO PREVENT WHIPLASH IN THE FEW WHO GET HIT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10619002August 5, 2014ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE
TOYOTA REDESIGNED THE INSTRUMENT PANEL AND WENT FROM A SINGLE CLEAR COVER ANGLED TOWARDS THE FRONT TO 2 SEPARATE INSTRUMENT COVERS ANGLED TOWARDS THE LEFT AND RIGHT SIDE. THE DESIGN OF THESE COVERS RESULTS IN EXTREME REFLECTIONS MAKING IT IMPOSSIBLE TO READ THE SPEEDOMETER DURING MORNING AND AFTERNOON HOURS WHEN THE SUN ENTERS THE VEHICLE FROM THE SIDE. THE REFLECTIONS UNDER THESE CONDITIONS ARE SO EXTREME THAT I CAN'T EVEN SEE THE SPEEDOMETER NEEDLE. TINTING THE WINDOWS DID NOT RESOLVE THE PROBLEM. TOYOTA'S SERVICE DEPARTMENT TOLD ME THAT THEY ARE NOT ABLE TO FIX THE ISSUE. ON JULY, 03, 2014 I HAD TO GUESS MY SPEED BECAUSE THE SPEEDOMETER WAS UNREADABLE. I RECEIVED A SPEEDING TICKET SAYING THAT I WAS GOING AT A SPEED WHICH WOULD MAKE IT IMPOSSIBLE TO AVOID A COLLISION. I HAVE DRIVEN OVER 20 DIFFERENT CARS IN MY LIFE AND NEVER HAD A SITUATION WHERE I WAS NOT ABLE TO READ THE SPEEDOMETER, EVEN IN MY 1968 OLDSMOBILE. TO MY UNDERSTANDING, A CAR MANUFACTURER HAS TO DESIGN THE SPEEDOMETER THE WAY THAT IT CAN BE READ UNDER ANY CONDITIONS WHICH IS POSSIBLE. IT APPEARS THAT TOYOTA'S ENGINEERS TOTALLY NEGLECTED THE PROBLEM OF SUNLIGHT REFLECTIONS WHEN DESIGNING THE 2014 COROLLA INSTRUMENT PANEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10617653July 30, 2014EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT THE HEADLIGHTS WERE EQUIPPED WITH AN OUTER SHIELD THAT CAUSED THE LIGHT BEAMS TO PRODUCE DIM VISIBILITY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611367July 17, 2014STRUCTURE:BODY, POWER TRAIN
I PUT THE CAR IN REVERSE TO PARK. SUDDENLY, THE CAR JUMPED INTO DRIVE, WENT FORWARD AND HIT A PARKED CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611078July 16, 2014VISIBILITY/WIPER
BOUGHT A NEW CAR IN APRIL 2014 FROM TOYOTA DEALER (TOYOTA OF MCKINNEY). SINCE THEN HAVING PROBLEM WITH REAR WINDSHIELD. IN THE NIGHT DRIVING THERE IS A REFRACTION OF LIGHTS FROM THE CARS COMING FROM BEHIND. DEALER IS NOT READY TO FIX THIS ISSUE SAYING ITS A DESIGN FLAW FROM TOYOTA. WHEN CONTACTED TOYOTA THEY ARE NOT ACCEPTING THE ISSUE SAYING ITS USER PREFERENCE. ITS REALLY ANNOYING TO DRIVE IN NIGHTS ALSO ITS A SAFETY ISSUE WHEN VISIBILITY IS DISTURBED AFFECTING TO SEE CARS COMING BEHIND. THIS ISSUE IS IN ALL COROLLA 2014 MODELS AND EVEN IN CAMRY. NOT SURE HOW THEY CAN NEGLECT THIS ISSUE. WOULD LIKE TO KNOW THE CORRECT CONTACTS AND HELP TO FILE COMPLAIN AGAINST TOYOTA. THANKS IN ADVANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610145July 13, 2014STRUCTURE:BODY, VISIBILITY:WINDSHIELD
I WAS DRIVING IN A NORMAL LOCAL ROAD CONDITION IN A SUNDAY AFTERNOON. I WAS AWARE A 6" CRACK ON THE DRIVE-SIDE WINDSHIELD. IT STARTED FROM THE EDGE. NEXT MORNING WHEN I DROVE TO WORK, IT GREW TO ABOUT 2' LONG. IT SCARED ME AND I TOOK IMMEDIATELY ACTION AND FIXED IT NEXT DAY (TUESDAY). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608248July 4, 2014STEERING
HELLO, I DRIVE 100 MILE EVERY DAY FROM PITTSBURGH, CA TO HAYWARD, CA FOR SCHOOL. I RECENTLY PURCHASED A 2014 COROLLA LE, BECAUSE I WANTED A RELIABLE CAR FOR MY DAILY COMMUTE. I HAVE NOTICED AT SPEEDS OVER 60 MPH, MY CAR SEEMS TO BE BLOWN AROUND BY WIND AND THERE IS NO WIND GUST STRONG ENOUGH TO DO THAT. I HAVE VISITED THE DEALERSHIP (DUBLIN TOYOTA) TWICE IN OTHER TO FIND OUT THE PROBLEM, THEY SAID EVERYTHING IS UP TO SPEC. THEY HAVE DONE ALIGNMENT AND EVEN ADJUSTED THE TIRE PRESSURE, YET THERE IS NO IMPROVEMENT ON THE STEERING OR HANDLING OF THE CAR. THE CAR WAVES ON THE FREEWAY AND IT IS A STRUGGLE TO KEEP IT IN ONE LANE. I REALLY FEEL UNSAFE IN THE CAR AND I HAVE TRIED EVERYTHING INCLUDING LOADING UP MY CAR WITH WEIGHT IN ORDER TO MAKE HEAVIER. I KNOW SOMETHING IS EITHER WRONG WITH THE REAR SUSPENSION AND AXLE OR THE POWER STEERING IS SIMPLY BAD. PLEASE FIND OUT WHY THIS IS THIS WAY FROM TOYOTA, BECAUSE I DON'T FEEL SAFE DRIVING THE CAR ON THE FREEWAY. I NOTICED THIS PROBLEM STARTING THE DAY I BROUGHT THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608009July 3, 2014AIR BAGS, SEAT BELTS
ON MAY 6, 2014, MY WIFE [XXX] AND I WERE DRIVING HOME TO WLLISTON, VERMONT FROM ARLINGTON, VERMONT. WE WERE DRIVING NORTH AT APPROXIMATELY 45 MPH IN OUR 2014 TOYOTA COROLLA LE. AT THE BLINKING LIGHT INTERSECTION OF DORSET STREET AND CHEESE FACTORY ROAD, WE MADE A RIGHT HAND TURN AND DROVE EAST. IT WAS A VERY DARK NIGHT AND I MIS-JUDGED THE DISTANCE TO THE END OF CHEESE FACTORY ROAD, WHERE YOU COULD EITHER TURN LEFT OR RIGHT. AT THE INTERSECTION OF CHEESE FACTORY ROAD AND HINESBURG ROAD, THERE ARE NO BLINKING LIGHTS OR REFLECTORS, AND, IN THE DARKNESS, I MISSED THE STOP SIGN, WENT STRAIGHT THROUGH THE INTERSECTION AND CRASHED INTO A DITCH ON THE OTHER SIDE OF THE ROAD. UPON IMPACT, MY AIR BAGS DEPLOYED, AND I FELT ONLY A SHARP PAIN IN MY LOWER BACK. IMMEDIATELY GETTING OUT OF THE CAR, I MOVED TO THE PASSENGER SIDE TO FIND MY WIFE OUT OF THE CAR ON HER HANDS AND KNEES, CRYING OUT THAT SHE WAS UNABLE TO BREATHE. IN THE HOSPITAL [XXX] WAS DIAGNOSED WITH A CRACKED STERNUM, AN L 1 COMPRESSION FRACTURE IN HER BACK, 3 BROKEN RIBS AND A BROKEN LEFT WRIST. SHE SPENT 9 DAYS IN ICU. IT HAS ONLY BEEN IN THE LAST FEW WEEKS THAT MY WIFE AND I HAVE HAD AN IN-DEPTH DISCUSSION OF THE ACCIDENT. [XXX] SAYS THAT HER SEAT BELT DID NOT HOLD HER BACK, AND THAT HER CHEST HIT THE DASH BEFORE HER AIR BAG DEPLOYED; YET, AT IMPACT SHE WAS ABLE TO SEE THAT MY AIR BAG HAD DEPLOYED BEFORE HERS. THIS WOULD PROBABLY ACCOUNT FOR THE SEVERITY OF HER INJURIES AND FOR THE RELATIVELY MINOR INJURIES FOR MINE. WE ARE NOW AWARE THAT THE 2013 TOYOTA COROLLA HAD AIRBAG ISSUES AND WONDER IF OUR 2014 TOYOTA COROLLA MIGHT HAVE SIMILAR PROBLEMS. WE HAVE ALSO BEEN TOLD BY MEDICAL PERSONNEL THAT TREMENDOUS FORCE WOULD BE REQUIRED TO CRACK A STERNUM, THE KIND OF FORCE THAT WOULD COME FROM HITTING THE DASH BOARD. FOR THESE REASONS WE ARE FILING A CLAIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10596103June 4, 2014STEERING
MYSELF AND MY SISTER WERE GOING FROM EAST BOSTON TO I93 VIA THE SUMNER TUNNEL ONTO ROUTE 93 TO THE ROCKINGHAM MALL AND I WAS DRIVING 55MPH AT OR AROUND ANDOVER/ NORTH ANDOVER IN THE MIDDLE LANE AND SUDDENLY THE CAR STARTED VEERING TO THE LEFT AND THEN TO THE RIGHT FOR ABOUT 1-2 MINUTES. I HAD BOTH HANDS ON THE WHEEL AND I HAD ABSOLUTELY NO STEERING AT ALL, NO POWER, NO REGULAR, NOTHING! THERE WAS NOTHING I COULD DO AND ALL THE CARS AROUND ME WHERE PASSING ME AND GOING INTO DIFFERENT LANES AND THEY ALL STAYED AS FAR AWAY FROM ME AS POSSIBLE AND THEN ALL OF A SUDDEN IT CAME BACK AS IF NOTHING HAPPENED. I LEASED IT AT ATLANTIC TOYOTA AND I CALLED AND ASKED TO SPEAK WITH THE HEAD OF THE SERVICE DEPT. AND I WAS TOLD EVERYONE HAD GONE HOME FOR MEMORIAL DAY WEEKEND AND CALL BACK TUESDAY MORNING, AND THEN I ASKED TO SPEAK TO THE HEAD OF THE DEALERSHIP AND I GOT NO ANSWER AND I WAS NOT ABLE TO LEAVE A MESSAGE OR ANYTHING, THE ONLY PERSON I SPOKE TO WAS THE RECEPTIONIST AND SHE COULDN'T GIVE ME ANY ANSWERS OR ANYONE TO CALL, SHE WASN'T AT ALL INTERESTED WHEN I TOLD HER MY SISTER AND I COULD HAVE BEEN KILLED, ALL SHE COULD SAY WAS CALL BACK AFTER THE MEMORIAL WEEKEND AND I WAS FURIOUS AND SHE HUNG UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586613May 5, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE PARKING, HE NOTICED WHITE SMOKE WAS EMITTING FROM THE REAR OF THE WINDOW. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT A WIRING HARNESS WAS BURNING BY THE PASSENGER SIDE TAIL LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND OUT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,007.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0