Toyota Avalon Complaints (2004)

205 consumer complaints on file.

#10356638September 20, 2010
STEERING
I GOT A NOTICE FROM TOYOTA THAT MY 2004 AVALON HAD BEEN RECALLED. I HAVE TRIED TO MAKE AN APPOINTMENT TO HAVE THIS PROBLEM FIXED. THE SERVICE DEPARTMENT OF TOYOTA OF ROCKWALL STATES THEY WILL RETURN MY CALL BUT THEY NEVER DO. THIS IS UNACCEPTABLE. I AM STILL WAITING FOR AN APPOINTMENT TO GET THIS RECALL REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354981September 11, 2010
AIR BAGS
AIR BAG LIGHT GOING ON AND OFF FOR 1 1/2 YEARS. TOYOTA FOUND NO PROBLEM. SEVERAL WEEKS AGO AIR BAG LIGHT STAYED ON. TOYOTA SAID WIRES LEADING FROM COMPUTER TO UNDER SEAT CAME APART AND WERE SENDING OUT SPARKS. I PAID TO HAVE THIS FIXED. SEVERAL TOYOTA OWNERS W/ DIFFERENT MODELS HAD TO SAME PROBLEM WITH THE SEAT BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355338September 10, 2010
AIR BAGS
LETTER FORWARDED FROM NTSB FROM SENATOR CASEY ON BEHALF OF CONSUMER REGARDING CONCERNS ABOUT THE DASHBOARD AIRBAG LIGHT IN HIS 2004 TOYOTA AVALON XLS *TGW THE CONSUMER STATED OVER THE PAST 2 YEARS THE AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM. THE DEALER INFORMED THE CONSUMER THAT EVERY TIME THE AIR BAG LIGHT ILLUMINATED, THAT MEANT THE AIR BAG WERE INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346139July 29, 2010
STEERING
AT APPROXIMATELY 20,000 MILES STEERING FELT STIFF. WHEN TURNING, STEERING WHEEL DID NOT RETURN TO POSITION PROPERLY. STEERING WHEEL FEEDBACK DID NOT PROVIDE A SMOOTH MOTION WHEN MAKING TURNS. STEERING EFFORT WAS INTERMITTENT. THIS CONDITION WAS DANGEROUS BECAUSE SINCE STEERING SHOULD BE A SMOOTH PRECISE MANEUVER, ANY UNEXPECTED STEERING RESPONSE IS POTENTIALLY DANGEROUS. BECAUSE THE CAR HAD LOW MILEAGE BUT WAS OUT OF WARRANTY, TOYOTA, CORP. PAID FOR PARTS AND I PAID FOR LABOR. TOYOTA DEALER FOUND STEERING SHAFT JOINT BINDING AND REPLACED PART. PROBLEM RETURNED AT APPROXIMATELY 35,000 MILES. THIS TIME DEALER REPLACED STEERING MAIN SHAFT ASSY. TILT R&R. AND SHAFT SUB-ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326127April 17, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
MY 2004 AVALON XLS HAS ISSUES WITH BOTH FRONT INNER DOOR HANDLES CHROME PEELING AND LEAVING RAZOR SHARP EDGES AND LEAVING LACERATIONS TO HANDS WHEN PULLING TO OPEN DOORS AT TIMES. THE REAR INNER DOOR PULL HANDLES ARE BEGINNING TO BUBBLE AND WILL BEGIN TO PEEL AS WELL. I PAID A VISIT TO MY LOCAL TOYOTA DEALER AND THEY STATED THERE WAS NOT A RECALL OR ASSISTANCE FOR THIS ISSUE. THIS IS A BIG PROBLEM IN MY EYES AND DO NOT THINK I SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. PLEASE HELP ME IN MY NEXT STEP. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10324719April 9, 2010
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING TWICE AND THE DEALER REPLACED THE LOWER STEERING SHAFT ON EACH OCCASION. THE REPAIRS DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319997March 15, 2010
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
1. I WAS AT NELLIS AIR FORCE BASE PERFORMING A CEREMONY. AFTER THE CEREMONY I ENTERED THE VEHICLE WITH WIFE TO GO TO THE BASE SHOPPING AREA. THE VEHICLE WAS PARKED IN A PARKING SPACE WITH A CONCRETE TIRE STOP, AND WALL IN FRONT. ENTERED THE VEHICLE TO BACK OUT. IT CAME OUT QUICKER THAN NORMAL OFF AXIS AND THE REAR BUMPER IMPACTED THE CONCRETE PROTECTOR TO A POLE WITH VERY LITTLE DAMAGE. I PUT THE VEHICLE IN NEUTRAL AND FELT NO OUT OF THE ORDINARY INDICATIONS. 2. I PUT IT INTO DRIVE WITH MY FOOT ON THE BRAKE TO PULL FORWARD THEN BACK OUT. THE CAR ACCELERATED AT FULL POWER SUFFICIENT ENOUGH TO KICK OUT THE CONCRETE TIRE STOP BEHIND THE VEHICLE, AND TOTAL THE FRONT END OF THE 2003 TOYOTA AVALON X LS TO THE TUNE OF 17684 DOLLARS.. I PURCHASED THE VEHICLE IN DECEMBER OF 2008 AND HAD NO PRIOR PROBLEMS, AND NOT BEING A RECALLED AVALON NO WARNING. I WENT THROUGH THE NHTSA DATABASE FOR AVALON FROM 2000--2010 AND FOUND I HAD THE EXACT SAME PROBLEM OTHERS REPORTED. 3. TOYOTA DEALERSHIP WAS CONTACTED AT THE TIME OF THE ACCIDENT. WHEN I CALLED CORPORATE LATER IN THE MONTH THEY DID NOT EVEN HAVE THE VEHICLE IN MY NAME. I ASKED FOR AN INSPECTOR AND THEY SENT ONE HIS NAME EMAIL ETC IS ON FILE. WHEN I CALLED TOYOTA CORPORATE AGAIN THEY SAID I WOULD GET A LETTER FROM THEIR CLAIMS DEPARTMENT. ABOUT THE FINDINGS.IN 2-4 WEEKS. THEY DID NOT OFFER TO PICK UP THE RENTAL OR TO PROVIDE ANY ASSISTANCE.. NOTE: I PUT IN SPEED CONTROL AND AIR BAGS FOR I HAD TO PUT IN SOMETHING TO MAKE THE MENU WORK. IT ACCELERATED OUT OF CONTROL WITH MY FOOT ON THE BRAKE THE EXACT CAUSE IS TO BE DETERMINED, I COULD NOT CONTROL THE SPEED SO THAT FIT CLOSEST. THE AIR BAGS DID NOT DEPLOY FOR IT HIT ON AN ANGLE, A FLAW IN THE DESIGN. IF YOU ACCELERATE AT FULL POWER INTO A BRICK WALL THEY SHOULD DEPLOY. PARKING SPACE SPEED UNKNOWN PUT IN 30 MPH TO MAKE THE FORM WORK. FORM NEEDS UPDATING THIS SHOULD BE OPTIONAL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10318413March 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS TRAVELING 40 MPH THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE BUT THE BRAKES WOULD NOT ENGAGE. IN ORDER TO STOP THE VEHICLE THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR AND APPLY THE EMERGENCY BRAKE; HOWEVER, WHEN THE VEHICLE CAME TO A STOP THE ENGINE WAS STILL SURGING. THE FAILURE MILEAGE WAS 75000 AND THE CURRENT MILEAGE WAS 77000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318275March 9, 2010
STEERING
2004 TOYOTA AVALON XLS- WHILE DRIVING ON THE EXPRESSWAY ONE DAY LAST WEEK, THE STEERING WHEEL BECAME VERY HARD TO TURN. TOOK THE CAR IMMEDIATELY TO THE TOYOTA DEALER THE SAME DAY. WAS TOLD THERE WASN'T ANYTHING WRONG WITH THE CAR. THE NEXT DAY THE SAME PROBLEM, TOOK THE CAR BACK TO DEALER AND ASKED FOR SOMEONE TO TEST DRIVE THE CAR WITH ME. THE MECHANIC COULD NOT TURN THE STEERING WHEEL WITHOUT STRONG FORCE. MY CAR HAS BEEN IN THE SHOP FOR 6 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317457March 7, 2010
VEHICLE SPEED CONTROL
MY 2004 TOYOTA AVALON SUDDENLY ACCELERATED WHILE BACKING OUT OF OUR GARAGE. IT SPED BACKWARDS ONLY STOPPING WHEN IT SLAMMED INTO OUR FRONT DECK. OVER $5000 DAMAGE, BUT NO INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316175March 3, 2010
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
WHILE BACKING SLOWLY, THE RIGHT FOOT WAS MOVED FROM ACCELERATOR TO FOOT BRAKE PEDAL. AS PRESSURE WAS APPLIED TO THE FOOT BRAKE, THE CAR ACCELERATED IN REVERSE, CONTINUED TURNING, SMASHED ALONG SIDE OF ANOTHER VEHICLE AND TURNED A HALF CIRCLE. DRIVER'S LEFT FOOT PRESSED THE EMERGENCY BRAKE CAUSING CAR TO STOP. TOTAL ELAPSED TIME NO MORE THAN TWO SECONDS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312452February 21, 2010
AIR BAGS
2004 TOYOTA AVALON, SRS LIGHT COMES ON WHILE DRIVING, TOYOTA CAN NOT GET A FIX BECAUSE THEY STATE THAT THE LIGHT HAS TO BE ON WHEN I BRING IT IN. I HAVE BEEN ABLE TO DO IT ONLY ONCE AND THEN IT WENT OFF BEFORE THEY COULD GET A DIAGNOSTIC READING. THE LIGHT WILL COME ON STEADY THEN FLICKER RANDOMLY. I WAS TOLD BY A TOYOTA REPRESENTATIVE AT THE DEALERSHIP THAT IF A ACCIDENT WERE TO OCCUR WHILE THE LIGHT IS ON THAT THE AIR BAGS WOULD NOT DEPLOY. THEY ALSO STATED THAT THE COMPUTER IS NOT HOLDING THE ERROR CODE WHICH WOULD ASSIST IN FINDING THE PROBLEM. I HAVE TAKEN PHOTOS OF THE LIGHT ON WHILE DRIVING AND THIS WAS AT 43952 MILES. TO DATE THE CAR IS JUST ABOVE 90K MILES AND THE SRS LIGHT IS STILL RANDOMLY COMING ON. I HAVE TRIED MANY A TIMES TO GET TO A TOYOTA DEALERSHIP WHILE THE LIGHT IS ON BUT IT EITHER GOES OUT WHILE IN TRANSIT OR GOES OUT PRIOR TO DEALERSHIP HOOKING UP DIAGNOSTIC EQUIPMENT. I FEEL THAT THIS IS A MAJOR PROBLEM TO SAFETY OF MY FAMILY SINCE THE AIRBAGS WILL NOT DEPLOY IF THE SRS LIGHT IS ON. TOYOTA SHOULD LOOK FURTHER INTO THESE TYPES OF ISSUES SINCE IT IS IN MY ESTIMATION A MAJOR SAFETY ISSUE. I HAVE PHOTOS IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311838February 18, 2010
VEHICLE SPEED CONTROL
MY 2004 TOYOTA EXPERIENCED A SUDDEN ACCELERATION ON A SLIGHT UPGRADE WHICH CAUSED THE CAR TO GO INTO A RAPID UNCONTROLLABLE SPIN. THIS RESULTED IN A HEAD ON COLLISION WITH A PICK UP TRUCK. MY WIFE SUFFERED INJURIES TO HER HEAD WHEN THE REAR VIEW MIRROR FLEW OFF THE WINDOW AND STRUCK HER IN THE HEAD. THIS RESULTED IN MEMORY LOSS AND SHE NOW SUFFERS FROM RECURRING HEADACHES. THE CAR WAS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10311243February 17, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPACE AT A LOW SPEED THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED DURING THE CRASH. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 67,000. UPDATED 3/30/2010 AFTER BACKING OUT OF A PARKING SPACE, THE CONSUMER SHIFTED THE VEHICLE INTO DRIVE AND IT ACCELERATED. UPDATED 06/04/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310754February 16, 2010
AIR BAGS:FRONTAL
AS A SCHOOL BUS APPROACHED, I MOVED OVER SLIGHTLY TO THE RIGHT TO GIVE IT MORE ROOM. UNEXPECTEDLY, THE CAR ACCELERATED AND I HIT A TREE ON THE RIGHT SIDE OF THE ROAD. IT DID NOT OCCUR TO ME AT THE TIME OF THE ACCIDENT THAT THE 2004 AVALON XLS HAD SPED UP. THAT HAD OCCURRED TWICE BEFORE WHILE DRIVING. I SUFFERED A SLIGHT CHIP IN MY LEFT ANKLE BONE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10311070February 16, 2010
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM HEAD TRAUMA, AND MY FATHER PASSED AWAY FROM INJURIES SUSTAINED IN THE ACCIDENT 7 WEEKS LATER. THE AUTHORITIES COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT, AND MY FATHER COULD NOT REMEMBER ANY DETAILS, AS HE HAD EXTRAORDINARY INTERNAL TRAUMA AND WAS IN ICU FOR MOST OF HIS REMAINING 7 WEEKS. I HAVE PETITIONED THE AUTO INSURER, ALLSTATE SEVERAL TIMES, BUT THEY HAVE NOT RESPONDED TO MY E-MAILS, AND ALTHOUGH IT IS LIKELY THIS VEHICLE HAS BEEN DESTROYED, BASED ON ALL THE MEDIA ABOUT SUDDEN ACCELERATION OF TOYOTA VEHICLES, THIS COULD CERTAINLY HAVE BEEN A CONTRIBUTING FACTOR TO, IF NOT THE CAUSE OF, THIS HORRIFIC ACCIDENT. WE HAVE BEEN VEXED BY THE WHOLE INCIDENT, AND IT NEVER OCCURRED TO ME TO REQUEST HAVING THE AVALON INSPECTED (HIGHLY RATED VEHICLE AND ALL...), UNTIL ALL THE RECENT MEDIA OF OTHER DEATHS INVOLVING TOYOTA VEHICLES. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/03/10 UPDATED 9/21/2011*CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#10303494January 31, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STUCK TWO DIFFERENT TIMES ON MY 2004 TOYOTA AVALON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298849January 9, 2010
FUEL SYSTEM, GASOLINE
BACKING OUT OF THE CARPORT IN MY 2004 TOYOTA AVALON. VEHICLE ACCELERATED VIOLENTLY, BACKING UP APPROX. 50 AND STOPPING WHEN IT HIT THE FRONT DECK OF OUR HOUSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10280956August 19, 2009
AIR BAGS
PROBLEMS WITH AIRBAG LIGHT BEING ON INTERMITTENTLY SINCE ABOUT 2005. JUST READ COMPLAINT ABOUT AIRBAG LIGHT IN THIS POSITION FAILING TO DEPLOY IN 2004 AVALON(SAME AS MINE) IN AN ACCIDENT WITH INJURIES. HAVE TAKEN MINE IN TO DEALER BUT LIGHT ALWAYS GOES OFF BEFORE THEY LOOK AT IT. I'M VERY SCARED NOW THAT I SEE THAT JUST THIS YEAR A 2004 WAS INVOLVED IN ACCIDENT WITH PROBLEM WITH AIRBAG LIGHT STAYING ON AND AIRBAGS DID NOT DEPLOY ALTHOUGH VEHICLE TOTALED. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278249July 24, 2009
AIR BAGS:FRONTAL
I HAD AN AUTO ACCIDENT AND RAN INTO A TREE. CAR TOTALED HOWEVER, THE AIR BAGS DID NOT DEPLOY. CAR WAS A 2004 TOYOTA AVALON XLS, 4 DOOR MODEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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