Toyota Avalon Complaints (2007)
243 consumer complaints on file.
- #10375541January 11, 2011FUEL SYSTEM, GASOLINE
SERVICE ENGINE AND MANY OTHER TROUBLE INDICATORS AT THE SAME TIME. TROUBLE FOUND FOR $80.00 LOOSE GAS CAP. DAY'S LATTER FOUND GAS CAP STRAP MISSING. RETURN TO DEALER WHO SAID THE STRAP IS WHAT CAUSE THE POOR SEAL SO THE TECH REMOVED IT (AS THIS HAPPENS ALL THE TIME). ASK TO PURCHASE A REPLACEMENT STRAP - NOT AVAILABLE. PURCHASED NEW GAS CAP WHICH COMES WITH STRAP (A 2 CENT ITEM) COST $25.00.TOTAL COST FOR A KNOWN PROBLEM $100. TOYOTA KNOWS ABOUT THE LITTLE PROBLEM FOR MOST OR ALL OF ITS VEHICLE AND HAS DONE NOTHING TO CORRECT IT. IT IS A MONEY MAKER FOR THE DEALERS WHO NEVER SUGGEST LOOKING AT YOU GAS CAP. THEY CONNECT IT TO ANALYZER FOR $80.00. REMOVE THE STRAP AND SEND YOU ON YOUR WAY. SHAME SHAME SHAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373766January 2, 2011TIRES
TIRES LOOSE PRESSURE, EVERY 10 DAYS OR 2 WEEKS ONE OR TWO OF THE TIRES IS BELOW 20PSI THIS TRIPS THE TIRE PRESSURE WARNING IN THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370947December 16, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED MULTIPLE CONTUSIONS AND WAS BEING TREATED BY A PHYSICIAN. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,138. A POLICE REPORT WAS FILED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10368543December 1, 2010ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THE IGNITION SWITCH CAUSED THE KEYS TO BEND AND THEY HAVE BEEN REPLACED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE KEYS TO BEND WHEN THEY WERE INSIDE THE IGNITION. THE CONTACT STATED THIS WAS A SAFETY ISSUE BECAUSE THE VEHICLE COULD FAIL TO START IF THE KEY CONTINUED TO BEND. THE FAILURE MILEAGE WAS 39,316.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367559November 19, 2010SERVICE BRAKES, HYDRAULIC
IN MY OPINION AND BASED ON MY RECENT INTERACTION WITH TOYOTA, THEY ARE NOT BEING HONEST ABOUT THEIR SAFETY ISSUES WITH PUBLIC. TWO WEEKS AGO, I TOOK MY TOYOTA AVALON 2007 WITH ONLY 33452 MILES TO BOB SMITH TOYOTA BECAUSE BREAK FLUID WAS LEAKING OUT FROM BREAK MASTER CYLINDER. THEY TOLD ME THE CAR IS NOT SAFE TO DRIVE AND MASTER CYLINDER NEEDS TO BE REPLACED. I LEFT THE CAR TO BE REPAIRED. I DID SOME RESEARCH ON LINE AND NOTICE THAT TOYOTA HAS A RECALL FOR 2005 AND 2006 AVALON FOR THE SAME EXACT ISSUES HTTP://WWW.TOYOTA.COM/RECALL/AVALON-HIGHLANDER.HTML. FURTHER RESEARCH AND BASED ON DATA FROM DEALERSHIP, TOYOTA AVALON MADE PRIOR TO 7/2007, USE THE SAME BREAK MASTER CYLINDER AS THE ONES BEING RECALLED, PART #ID # 47028-0710. WHEN I ASKED TOYOTA DEALER ABOUT THIS, THEY TOLD ME THAT TOYOTA HAS ONLY RECALLED 2005 AND 2006 AND CAN NOT OFFER ANY EVIDENCE THAT PART USED IN 2007 WAS ANY DIFFERENT. THEY SUGGESTED THAT I CONTACT TOYOTA WHICH I DID. IN RETURN, THEY TOLD ME TO CONTACT THE DEALERSHIP. AFTER MULTIPLE FOLLOW UP, WHICH I HAVE DOCUMENTED AND WILL BE MORE THAN HAPPY TO FORWARD TO YOU, NO ONE IS GIVING ME ANY EVIDENCE THAT MASTER CYLINDER IN AVALONS BUILD BEFORE 7/2007, ARE ANY DIFFERENT THAN THE ONES THEY RECALLED. THE CAR WAS IN THEIR SHOP FOR 12 DAYS, I JUST PAID FOR REPAIR AND ASKED FOR THE OLD PART. HOWEVER, IF IT IS THE CASE THAT TOYOTA HAS DECIDED TO DO IGNORE THIS ISSUES WITH 2007 AVALON, THEY ARE PUTTING A LOT OF LIVES AT RISK. I AM ASKING FOR YOUR ASSISTANCE TO GET TO THE BOTTOM OF THIS, NOT BECAUSE OF ME BUT ALL THE OTHER FAMILIES DRIVING A CAR WHICH HAS FAULTY BREAK SYSTEM. I AM HESITATING TO PASTE ALL MY CORRESPONDENTS WITH TOYOTA IN HERE BECAUSE OF PERSONAL INFORMATION BUT WILL BE MORE THAN HAPPY TO FORWARD THEM TO YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10362580October 27, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPROACHING A TRAFFIC STOP WHEN HE ENGAGED THE BRAKES AND HEARD AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED HE THOUGHT THE NOISE WAS FROM THE TIRES AND ALL FOUR TIRES WERE REPLACED. THE NOISE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE TIRE COMPANY AND THEY ADVISED THE CONTACT THAT THE NOISE WAS FROM THE BRAKES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000. UPDATED 01/13/11*LJ THE CONSUMER STATED ONCE THE REAR BRAKES WERE REPLACED, THE NOISE STOPPED. UPDATED 01/25/11*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10357588September 24, 2010VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
LETTER FROM CONGRESSMAN ROTHMAN ON BEHALF OF CONSTITUENT RE POSSIBLE ACCELERATOR PROBLEM WITH HIS 2007 TOYOTA AVALON (RESPOND TO HACKENSACK NJ OFFICE). THE CONSUMER STATED WHILE STOPPED IN TRAFFIC FOR A DRAWN DRAWBRIDGE, WITH HIS FOOT ON THE BRAKE AND THE GEAR IN PARK, THE VEHICLE BEGAN TO BUCK AND SLOWLY MOVED TOWARDS A PANEL TRUCK THAT WAS IN FRONT OF HIM. THE CONSUMER CONTINUED TO APPLY THE BRAKE, BUT TO NO AVAIL AND SUBSEQUENTLY HIT THE PANEL TRUCK. THE DEALER INSTALLED A REINFORCEMENT BAR IN COMPLIANCE WITH THE RECALL. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10354017September 6, 2010VEHICLE SPEED CONTROL
SUDDEN ACCELERATION INCIDENT. MY 2007 TOYOTA AVALON HAD ALL RECALL WORK DONE IN MARCH 2010. THE CAR HAS AROUND 20,000 MILES ON IT. ON 9/5/2010 I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE PEDAL WHEN THE CAR SUDDENLY ACCELERATED INTO THE CURB. I WAS PRESSING AS HARD AS POSSIBLE ON THE BRAKE, BUT THE CAR WOULD NOT STOP UNTIL I HIT THE CURB AND PUT THE GEAR IN PARK. IN THE PAST, I HAVE HAD PROBLEMS WITH THE TRANSMISSION "HANGING" WHEN TURNING INTO AN ALLEY OR UP A GARAGE RAMP, BUT THIS IS THE FIRST INSTANCE OF SUDDEN ACCELERATION I'VE HAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353447September 2, 2010EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STARTED THE IGNITION, AND MADE SEVERAL ATTEMPTS BEFORE THE GEAR SELECTOR WOULD SHIFT INTO THE "DRIVE" POSITION. THE SHIFTING FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE BRAKE SAFETY SWITCH WHICH WAS A COMMON PROBLEM. THE PART WAS UNAVAILABLE FOR THE REPAIR FOR A PERIOD OF TWO WEEKS. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION AFTER THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,300. UPDATED 12/08/10. *LJ UPDATED 12/08/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350652August 19, 2010VEHICLE SPEED CONTROL
UNINITIATED ACCELERATION CAUSED CAR TO LURCH MANY FEET BEFORE BRAKE APPLICATION WITH SHIFT INTO NEUTRAL COULD STOP THE CAR. TWO INCIDENTS WITH SAME CAR EVEN AFTER WORK PERFORMED TO PREVENT THE PROBLEM. DENIAL BY DEALER AND CORPORATION THAT THERE IS A PROBLEM WITH THE CAR. TWO EVENTS THREE MONTHS APART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350307August 18, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. WHILE DRIVING 35 MPH DURING SNOWY WEATHER, THE VEHICLE ABNORMALLY ACCELERATED. HE ENGAGED THE BRAKES YET THE VEHICLE WOULD NOT STOP. THE REAR OF THE VEHICLE CRASHED INTO A GUARD RAIL. A POLICE REPORT WAS AVAILABLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SHOULDERS. A PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10345715July 27, 2010VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE WAS STOPPED, ENGINE RUNNING, TRANSMISSION IN DRIVE, DRIVER'S FOOT ON BRAKE. SUDDENLY THE VEHICLE REVVED TO ABOUT 2000 RPM. AS FOOT REMAINED ON BRAKE, THE BRAKES HELD THE CAR FROM MOVING FORWARD. DRIVER PUT TRANSMISSION IN PARK AND SHUT ENGINE OFF. NO MOVEMENT, NO DAMAGE, NO INJURY. VEHICLE WAS RESTARTED AND DRIVEN HOME WITHOUT INCIDENT. OWNER MADE APPOINTMENT WITH TOYOTA DEALER FOR INSPECTION. VEHICLE WAS A 2007 TOYOTA AVALON LIMITED WHICH WAS RECALLED FOR SUA AND WAS ALLEGEDLY CORRECTED BY A TOYOTA DEALER IN MARCH, 2010. INCIDENT OCCURRED ON 7-27-10. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344918July 23, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE VEHICLE SPEED CONTROL ACCELERATOR PEDAL RECALL. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LUNGED FORWARD. THE BRAKES WERE APPLIED BUT THE BRAKE PEDAL BECAME VERY STIFF AND FAILED TO STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,000. THE VIN WAS UNAVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343560July 16, 2010SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL SINKS SLOWLY TO THE FLOOR WHEN STOPPED, FOR EXAMPLE AT A TRAFFIC LIGHT. THE BRAKES WILL STILL HOLD THE CAR EVEN WITH THE PEDAL AT THE BOTTOM TRAVEL LIMIT, BUT IT'S A DISCONCERTING FEELING TO PRESS ON THE BRAKE AND FEEL THE PEDAL SLOWING SINKING. IT SINKS FULLY TO THE BOTTOM LIMIT IN ABOUT 10 SECONDS WITH MODERATE PRESSURE ON THE PEDAL. THE LOCAL TOYOTA DEALER SAID THIS IS A NORMAL CONDITION AND DID NOTHING TO CORRECT THE PROBLEM. THAT DEALER IS RATED D - FOR CUSTOMER SERVICE BY THE BBB SO I TOOK IT TO ANOTHER TOYOTA DEALER. THEY SAID IT WAS NORMAL, AND THEY COMPARED IT TO ANOTHER AVALON WHICH DID THE SAME THING, SO THEY ALSO REFUSED TO DO ANYTHING ABOUT IT. THE PROBLEM WAS NOTICED EARLIER BUT IT WAS NOT VERY OBVIOUS, NOT IT SEEMS TO HAVE GOTTEN WORSE, PERHAPS DUE TO THE VERY HOT WEATHER. THE TWO TOYOTA DEALERS, AND THE TOYOTA CORPORATE HQ IN TORRENCE HAVE ALL REFUSED TO TELL ME WHAT IS THE ALLOWABLE BRAKE PEDAL FADE RATE; I MAINTAIN THAT 5 TO 10 SECONDS MUST EXCEED SOME NOMINAL AND ACCEPTABLE AMOUNT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342212July 9, 2010ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 35 MPH, ALL OF THE LIGHTS SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO SHIFT FROM AUTOMATIC TO MANUAL GEARS. THE LIGHTS SHUT OFF AND THEN BACK ON FOR A FEW SECOND, AND THEN BACK OFF AGAIN. THE CONTACT WAS ABLE TO TURN THE LIGHTS BACK ON; HOWEVER, THEY SHUT OFF AGAIN WITHIN TEN MINUTES. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT A REPRESENTATIVE WOULD INSPECT THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED OR INSPECTED AT THE TIME THE COMPLAINT.THE CURRENT MILEAGE WAS 32,746. THE FAILURE MILEAGE WAS APPROXIMATELY 32,650.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336937June 18, 2010SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNED A 2007 TOYOTA AVALON. THE CONTACT STATED WHILE BRAKING FROM APPROXIMATE SPEEDS OF 50 MPH, THE BRAKES FAILED. THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AHEAD OF HIM CAUSING THAT VEHICLE TO CRASH INTO A VEHICLE AHEAD OF IT. THERE WERE NO INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE REPAIRS WERE MADE TO THE BODY DAMAGE AND THE BRAKES. THE CONTACT WAS NO LONGER IN POSSESSION OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335531June 9, 2010EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, HE NOTICED THAT THE NOISE THE TURN SIGNALS MADE INSIDE OF THE VEHICLE WAS TOO QUIET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING THEY COULD DO ABOUT THE TURN SIGNALS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT AND THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334631June 4, 2010VEHICLE SPEED CONTROL
2007 TOYOTA AVALON LUNGED FORWARD AND DRIVER THOUGHT HE HAD BEEN HIT FROM BEHIND AND KNOCKED OUT HE THOUGHT BY A CONCRETE WALL BUT HE HIT ANOTHER CAR. A WOMAN, NOT WEARING A SEAT BELT AND AIR BAG DID NOT DEPLOY, WAS KILLED. MAN, MY HUSBAND WAS CONVICTED OF FELONY MANSLAUGHTER NAMING THE VEHICLE AS A DEADLY WEAPON. BECAUSE TOYOTA DID NOT REPORT SAFETY ISSUES WE RENTED THIS VEHICLE AND IF WE HAD KNOWN WE WOULD NOT HAVE RENTED THE VEHICLE AND MY HUSBAND WOULD BE AT HOME INSTEAD OF PRISON, NO DRUGS OR ALCOHOL WERE INVOLVED AS ORIGINALLY CHARGED BUT TESTS PROVE DIFFERENTLY. I KNOW I AM NOT SUPPOSED TO GIVE PERSONAL INFORMATION BUT I NEED HELP. MY NAME IS [XXX] . NO ATTORNEY WANTS A CASE THAT HAS A CONVICTION, THEY WANT CASES THAT SETTLE OUT OF COURT WITH LITTLE EFFORT. YOUR AGENCY IS GETTING PAID FINES FROM TOYOTA, OTHERS ARE BEING COMPENSATED WHILE WE SUFFER BECAUSE THE CAR WAS A RENTAL AND THE DEALERSHIP DENIED ACCESS TO THE CAR BY OUR ATTORNEYS AND OURSELVES. WE DID NOT EVEN GET OUR PERSONAL BELONGINGS. WE NEED HELP. IS THERE NO HELP FOR US OR ARE OUR LIVES EXPENDABLE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #10334643June 4, 2010VEHICLE SPEED CONTROL
THERE WAS AN ERROR IN THE 1ST COMPLAINT I SUBMITTED PLUS I NOW HAVE THE VIN NUMBER. 2007 TOYOTA AVALON LUNGED FORWARD AND DRIVER THOUGHT HE HAD BEEN HIT FROM BEHIND AND KNOCKED UNCONSCIOUS. HE THOUGHT HE HAD HIT A CONCRETE WALL AND HE HAD HIT A CAR (POSSIBLY A WALL ALSO, THE DA DENIES IT WAS A CONSTRUCTION ZONE AND WE HAVE PICTURES SHOWING IT WAS). A WOMAN, NOT WEARING A SEAT BELT AND HER AIR BAG DID NOT DEPLOY, WAS KILLED. A WITNESS SAID HER CAR TURNED OVER AND UPRIGHTED AND HE CALLED 911 BUT WAS NOT IN COURT. A PIECE OF METAL FROM THE ROADWAY IS INVOLVED IN THE WOMAN'S DEATH BUT DA DENIES BUT POLICE REPORTED. VEHICLE WAS NAMED AS A DEADLY WEAPON SO SENTENCE WAS ENHANCED. MY HUSBAND WAS CONVICTED OF FELONY MANSLAUGHTER, NO DRUGS OR ALCOHOL INVOLVED BUT ORIGINALLY CHARGED BUT TESTS PROVED DIFFERENTLY. TOYOTA FAILED TO REPORT PROBLEMS WITH THIS CAR OR WE WOULD HAVE NEVER RENTED IT FROM DON MCGILL TOYOTA IN HOUSTON, TX. YOUR AGENCY IS CHARGING TOYOTA FINES, OTHERS ARE BEING COMPENSATED AND HERE WE SIT, MY HUSBAND IN PRISON FOR SOMETHING CAUSED BY TOYOTA'S NEGLIGENCE WHEN HE SHOULD BE HOME WITH ME. NO ATTORNEY WANTS A CASE THAT HAS TO BE LITIGATED WHEN OTHERS SETTLE OUT OF COURT WITH LITTLE EFFORT WHEN OURS HAS TO BE LITIGATED BECAUSE MY HUSBAND WAS WRONGFULLY CONVICTED BECAUSE OF TOYOTA AND AN OVER ZEALOUS DA THAT WAITED ALMOST 8 MONTHS TO INDICT MY HUSBAND. HE WAS NEVER TICKETED FOR ANYTHING. WE WERE DENIED ACCESS TO THE RENTAL CAR AND DID NOT EVEN GET OUR PERSONAL BELONGINGS. WE NEED HELP, FINES PAID BY TOYOTA WON'T HELP US. WE NEED HELP. IS THERE NO HELP FOR US OR ARE OUR LIVES EXPENDABLE? I KNOW I WASN'T SUPPOSED TO GIVE PERSONAL INFORMATION BUT WE NEED SOMEONE TO LISTEN AND DIRECT US TO HELP. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 1
- #10327500April 26, 2010VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ENGAGED THE BRAKE PEDAL AND THE VEHICLE CAME TO A COMPLETE STOP. HE TURNED OFF THE ENGINE AND RESTARTED THE VEHICLE; AFTER TWO SEPARATE ATTEMPTS, THE RPMS INCREASED EXCESSIVELY. HE RESTARTED THE VEHICLE AND IT BEHAVED NORMALLY AFTER FIVE TO TEN MINUTES. PRIOR TO THE FAILURE, THE CONTACT HAD THE VEHICLE REPAIRED ACCORDING TO RECALLS 09V388000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL AND 10V017000. THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER SINCE THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0