Toyota Avalon Complaints (2004)

205 consumer complaints on file.

#10631611September 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); BUT THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630717September 4, 2014
AIR BAGS
I RECEIVED A RECALL NOTIFICATION IN MARCH, 2014 FROM TOYOTA THAT MY AIR BAGS MAY DEPLOY AT ANY TIME. I HAVE MADE MONTHLY CALLS TO THE LOCAL DEALER AND TOYOTA ABOUT WHEN IT CAN BE REPAIRED. SIX MONTHS LATER, THEY STILL DO NOT HAVE AN ANSWER. JUST HOW LONG IS IT BEFORE THERE IS A SOLUTION AND IT IS AVAILABLE? IS MY CAR SUPPOSE TO SIT IN THE DRIVE WAY OR DO I JUST FEEL LUCKY AND DRIVE THE CAR, WHICH INVOLVES INTERSTATE DRIVING AT TIMES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630302September 3, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10630456September 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V147000 (AIRBAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629774August 21, 2014
UNKNOWN OR OTHER
RECEIVED SAFETY RECALL NOTICE BEGINNING OF MAY 2014. AT THE BEGINNING OF AUGUST I CHECKED WITH TOYOTA'S OFFICE IN CALIFORNIA AND SPOKE WITH NICOLE (CUST. SVC. SUPV.) HER OFFICE PHONE NUMBER IS 1-800-331-4331 EXT. 73824. THEY FOUND A "SOLUTION", TO THE PROBLEM IN EARLY MAY 2014. VEHICLES NEED TO BE "FITTED" WITH A NOISE FILTER, BETWEEN "THE AIR BAG CONTROL MODULE AND THE WIRE HARNESS". BUT I WAS TOLD BY NICOLE, "THAT THEY STILL DON'T HAVE THE PART READY FOR INSTALLATION". I EXPRESSED MY CONCERN BECAUSE OF AN ACCIDENT I WAS INVOLVED IN, MAY 28TH 1996. (IT WAS IN A 1991 LINCOLN TOWNCAR, THE FIRST YEAR CARS HAD AIRBAGS) BECAUSE OF MY "PERSONAL INJURIES", I'VE BEEN TOTALLY DISABLED EVER SINCE. THAT WAS OVER 18 YEARS AGO! I EXPRESSED MY CONCERN TO NICOLE "BECAUSE THIS IS A SAFETY ISSUE!" WHAT THE RECALL STATES IS, "THE ELECTRONIC CONTROL MODULE (ECM) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IN THESE VEHICLES COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING WHEN EXPOSED TO CERTAIN ELECTRICAL NOISE FROM VARIOUS VEHICLE ELECTRICAL COMPONENTS. IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENTIONERS COULD INADVERTENTLY DEPLOY." THEN THE RECALL GOES ON TO DESCRIBE WHAT "COULD HAPPEN", TO OCCUPANTS IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625723August 16, 2014
AIR BAGS
C/S WARNING LIGHT ON AND OFF INTERMITTENTLY - REPORTED TO TOYOTA CUSTOMER SERVICE DIAGNOSIS SIDE AIRBAG MALFUNCTION RECEIVED SAFETY RECALL JUNE 2014 CUSTOMER SERVICE UNWILLING TO REPLACE DEFECTIVE AIRBAG AFTER SEVERAL CALLS AND DELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616641July 27, 2014
AIR BAGS
WHEN THE CAR IS MOVING, THE AIRBAG WARNING LIGHT ILLUMINATES AND GLOWS, SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR AN HOUR. THEN IT GOES OUT. I RECEIVED AN INTERIM NOTICE LETTER FROM TOYOTA OVER 2 MONTHS AGO CITING THIS PROBLEM AND STATING THAT THEY WOULD NOTIFY ME "AGAIN WHEN A REMEDY IS READY". I HAVE NOT RECEIVED ANOTHER NOTICE AND I AM AFRAID THAT A SERIOUS ACCIDENT, INJURY OR FATALITY COULD OCCUR IF THE AIRBAG DEPLOYS WHILE BEING DRIVEN AND NO COLLISION HAS OCCURRED. PLEASE HAVE TOYOTA CONTACT ME WITH THE REMEDY SO I CAN HAVE IT APPLIED AT TOYOTA'S EXPENSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615257July 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V147000 (AIR BAG). THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NOT AVAILABLE AND DID NOT HAVE A REMEDY DEVELOPED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593033June 11, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL STICKS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597116June 9, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V147000 (AIR BAG, ELECTRICAL). THE CONTACT NOTICED AN INTENSE BURNING ODOR IN THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THAT THE PART FOR THE REPAIR MAY NOT ARRIVE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594333May 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V147000 (AIR BAG) HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583296April 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A CONNECTION PROBLEM UNDER THE PASSENGER SEAT AND AS A RESULT, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577514April 4, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE
I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556313December 17, 2013
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 LANE ROAD) TO AVOID HIM HITTING MY RIGHT SIDE OF THE CAR. AFTER I AVOIDED HIM, HE WAS DRIVING HALF INTO BOTH LANES FOR ABOUT 5 SECONDS THEN HE RETURNED TO HIS LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552573November 16, 2013
AIR BAGS
AIR BAG WARNING LIGHT FLASHES CONTINUOUSLY FROM TIME TO TIME, THEN OPERATES NORMALLY AFTER INSTRUMENT PANEL START UP CHECK. MANY SIMILAR COMMENTS MAY BE FOUND ON INTERNET BY SEARCHING 2004 (AND OTHER MODEL YEARS) TOYOTA AVALON. DEALERS NOR TOYOTA MANUFACTURING APPEAR NOT TO HAVE AN ABSOLUTE/ACCURATE RESOLUTION. SOME TECHNICIANS FEEL THE PROBLEM (AMONG OTHERS) MAY BE RELATED TO A STEERING RECALL REPAIR AS A CABLE WITHIN THE STEERING COLUMN COULD HAVE BEEN DAMAGED IN THE REPAIR PROCESS OR STEERING SYSTEM FAILURE OR AS AN INADVERTENT CABLE WEAR UNDER NORMAL STEERING CONDITIONS. OWNERS ARE BEARING THE COST OF REPAIR AND LOSS OF VEHICLE RESALE VALUE. UNKNOWN IS THE POTENTIAL LACK OF PASSENGER SAFETY IF THE AIR BAG SYSTEM IS INOPERATIVE. ACCIDENT RECORDS INDICATE THAT IN SOME ACCIDENT CASES AIR BAGS HAVE NOT DEPLOYED AND PASSENGER INJURY/DEATH HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549858October 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 40,600. ..UPDATED 12-26-13 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10523854July 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT TURNED THE VEHICLE ON AND WHEN HE SHIFTED INTO DRIVE GEAR, THE ACCELERATOR PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514158May 29, 2013
LATCHES/LOCKS/LINKAGES
ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY WIFE EXISTED FROM THE REAR DRIVER SIDE I CLOSED THAT DOOR AND THEN WENT TO THE REAR PASSENGER DOOR TO GET MY DOG. IN THAT SHORT PERIOD OF TIME, ALL OF THE DOORS HAD AUTOMATICALLY LOCKED, TRAPPING MY DOG IN THE CAR. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN A CHILD IS IN THE VEHICLE. IN MY CASE I WAS FORTUNATE ENOUGH TO HAVE MY SON DRIVE ME TO MY HOME TO GET MY SPARE KEY AND RETURN TO OPEN THE VEHICLE. THE RESPONSE FROM TOYOTA TO THIS COMPLAINT WAS TO TAKE THE VEHICLE TO A DEALER, BUT THEY OFFERED NO EXPLANATION OR REASON FOR THIS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511086May 8, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE ERRONEOUSLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE UNINTENDED ACCELERATION RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492661January 15, 2013
SUSPENSION:REAR, POWER TRAIN:AXLE HUBS, STEERING
2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED PROOF, TOYOTA REFUSED REIMBURSEMENT STATING THE REPAIR SHE PAID FOR WAS NOT THE REASON FOR THE RECALL. THEREFORE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE CORRECT REPAIR, WHICH SHE FELT HAD ALREADY BEEN DONE. LAST FALL, THE CONSUMER STARTED TO HEAR A WHIRRING NOISE WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THEN, THE NOISE BECAME LOUDER AND AGAIN, SHE WENT BACK TO THE DEALER. AT THAT TIME, THE NOISE WAS DIAGNOSED AS A WHEEL HUB THAT NEEDED TO BE REPLACE AT A COST OF $ 750 PER WHEEL PLUS TAX TOTALING OVER $3,000. THE LEAD MECHANIC DIAGNOSED THE PROBLEM AS BEING ONE REPLACEMENT OF THE RIGHT REAR HUB, NOT ALL FOUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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