Toyota Avalon Complaints (2005)

228 consumer complaints on file.

#10321506March 23, 2010
POWER TRAIN
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). WE OWN A 2005 TOYOTO AVALON. AFTER HAVING THE TOYOTA SPECIAL SERVICE CAMPAIGN/RECALL (SSC AOA - ACCELERATOR PEDAL REINFORCEMENT) DONE ABOUT 3 WEEKS AGO MY WIFE EXPERIENCED A SUDDEN ACCELERATION WHILE TRAVELING ABOUT 5 MILES PER HOUR. SHE WAS ABLE TO STOP THE CAR BY APPLYING THE BRAKES VERY HARD. WE REPORTED THE INCIDENT TO TOYOTA. THEY GAVE US A CASE NUMBER, 1003190624, AND SAID THAT SOMEONE WOULD CONTACT US YESTERDAY TO INVESTIGATE. TOYOTA DID NOT CONTACT US ON THE DATE THEY GAVE. WE WERE AT HOME ALL DAY. PLEASE INVESTIGATE THIS INCIDENT AND FOLLOW-UP WITH TOYOTA. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320735March 18, 2010
VEHICLE SPEED CONTROL
2005 TOYOTA AVALON - SENT CAR IN ON THURS, MAR 11TH FOR FIXES PER RECALL ON ACCELERATOR AND FLOOR MAT. THE NEXT DAY AFTER THE FIX HAD BEEN COMPLETED, WHILE DRIVING, THE CAR ACCELERATED ON ITS OWN AFTER RELEASING THE ACCELERATOR. THE CAR WAS FIXED AT THE TOYOTA DEALERSHIP IN REDWOOD CITY, CA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320417March 17, 2010
VEHICLE SPEED CONTROL
I HAVE A TOYOTA AVALON (2005) THAT HAS BEEN IN TO TOYOTA FOR ALL THE RECALLS (FLOORMAT, ACCELERATOR). ON MARCH 14, 2010 I WAS LEAVING A PARKING LOT WHEN THE CAR ACCELERATED AND I COULD NOT STOP IT EVEN BY PUTTING 2 FEET ON THE BRAKE. I STEERED THE CAR OVER TOWARDS THE CURB, JUMPED IT AND PUSHED THE IGNITION BUTTON WHILE BOTH FEET WERE ON THE BRAKE. THE CAR THEN STOPPED. I WAITED ABOUT 10 MINUTES THEN DROVE SLOWLY AND APPREHENSIVELY HOME. I CALLED THE DEALER FIRST THING MONDAY MORNING AND WAS UNABLE TO GET THE CAR INTO THE SHOP UNTIL TUESDAY MORNING. THE CAR REMAINS AT THE DEALER'S AS THEY ARE STILL TRYING TO RECREATE WHAT HAPPENED. I WAS TOLD THEY WERE TALKING TO KANSAS CITY AND CALIFORNIA. MY FEAR IS THAT NOTHING WILL BE FOUND, THEY CANNOT ASSURE ME THIS WON'T HAPPEN AGAIN. I AM VERY APPREHENSIVE AS I AWAIT THE OUTCOME. DO YOU HAVE ANY ADVICE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320171March 16, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, PROCEEDING TO MAKE A TURN. THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A LARGE BUSH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN ADVISED THAT A MANUFACTURER INSPECTION WAS REQUIRED BEFORE REPAIRS WERE PERFORMED ON THE VEHICLE WHICH COULD POSSIBLY TAKE MONTHS. THE CONTACT HAD CONCERN OF BEING WITHOUT A VEHICLE FOR SUCH A LENGTHY PERIOD AND UNCERTAINTY OF THE SERVICE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THERE WAS NO RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10319569March 14, 2010
VEHICLE SPEED CONTROL
RE: 2005 TOYOTA AVALON// 11/22/05 WE WERE ENTERING THE FREEWAY AND OUR VEHICLE BEGAN TO ACCELERATE// BOTH FEET ON BRAKE// ACCELERATED TO APPROX 85 MPH// PUT VEHICLE IN NEUTRAL///THE CAR REVVED TO 8000 RPM'S// HEARD A POP AND THE VEHICLE STOPPED ACCELERATING. WE DROVE IMMEDIATELY TO NEAREST TOYOTA DEALER AND HAVE ALL OF THIS DOCUMENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319382March 13, 2010
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
I WAS GETTING INTO A TURN LANE WHICH HAD A RED LIGHT, THERE WERE NO CARS AHEAD OF ME. WHEN I HIT THE BRAKES TO STOP THE CAR A 2005 TOYOTA AVALON WOULD NOT STOP. I PUT THE SHIFT IN NEUTRAL AND THEN IN PARK AND THEN TURNED THE KEY OF AND GOT IT BY ANOTHER CAR AND MY CAR STILL KEPT GOING, ALTHOUGH IT DID SLOW DOWN AND STOP AFTER BEING HIT. I BROUGHT THIS SAME CAR IN FOR THE RECALL FIX ON FEB 24 2010. AND THIS HAPPENED AFTER THE RECALL FIX. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10317950March 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA AVALON. THE CONTACT TOOK THE VEHICLE INTO THE DEALER TO BE SERVICED PER THE RECALL. THE VEHICLE BEGAN TO SURGE FORWARD AFTER THE VEHICLE WAS REPAIRED WHILE DRIVING APPROXIMATELY 15 MPH. THE CONTACT DID NOT HAVE TIME TO DEPRESS THE BRAKE PEDAL AND ALLOWED THE VEHICLE SLOW DOWN ON ITS OWN. A DIFFERENT DRIVER EXPERIENCED THE IDENTICAL FAILURE WHILE DRIVING THE VEHICLE AT 30 MPH. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48000 AND THE CURRENT MILEAGE WAS 48103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318011March 9, 2010
STEERING
TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. WHILE DRIVING AT 5 MPH, TURNING THE STEERING WHEEL, IT WOULD NOT ENGAGE. SHE ALSO NOTICED THE STEERING WHEEL WAS IMPROPERLY ALIGNED. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE RETAINING CLIP THAT HOUSED THE STEERING WHEEL HAD FAILED AND NEEDED TO BE REPLACED. REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 52,024 AND THE CURRENT WAS 54,381. UPDATED 4/28/10 *CN THE CONSUMER STATED THE STEERING WHEEL TELESCOPING FEATURE WOULD NOT LOCK AND MOVE FORWARD WHILE DRIVING. THE DEALER STATED THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. UPDATED 07/06/10 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318193March 9, 2010
VEHICLE SPEED CONTROL
WE PURCHASED A 2005 TOYOTA AVALON. SINCE 2007. WE COMPLAINED OF ERRATIC ACCELERATION AND DOWNSHIFTING PROBLEMS. WE ALSO REPORTED ELECTRICAL ISSUES INVOLVING THE DASHBOARD LIGHTS BLINKING ON AND OFF. EACH RESPONSE WAS YOUR CAR PASSED ALL OF OUR DIAGNOSTIC TESTS'. LAST YEAR, WHILE ACCELERATING FROM A TRAFFIC LIGHT, OUR CAR SURGED FORWARD HITTING A VEHICLE. LUCKILY, NO ONE WAS HURT. ON JANUARY 25, 2010, WHILE ACCELERATING ON A BRIDGE INCLINE, THE CAR DID NOT SLOW WHEN THE GAS PEDAL WAS RELEASED. I APPLIED THE BRAKES AND STEERED OFF THE ROAD HITTING A CURB. I CONTACTED OUR LOCAL DEALER. AFTER PERFORMING DIAGNOSTIC TESTS, WE WERE INFORMED THE VEHICLE WAS FINE. THE SURGING COULD NOT BE EXPLAINED. WHEN ASKED IF THE CAR HAD THE CTS GAS PEDAL, THE SERVICE MANAGER WASN'T SURE. AFTER CHECKING, HE CONFIRMED IT DID HAVE THE RECALLED PEDAL. WE EXPRESSED CONCERN ABOUT DRIVING THE VEHICLE. THE SERVICE MANAGER ASSURED US THEY FOUND NO PROBLEMS AND SAID THE TWO INCIDENTS WERE NOT RELATED TO THE FAULTY GAS PEDAL BECAUSE THEY TOOK PLACE TOO FAR APART. AFTER CONTACTING TOYOTA CORPORATE (REPEATEDLY) WE FINALLY HAD THE 'PEDAL FIX' TAKEN CARE OF YESTERDAY. FROM THE START, WE FELT THE DEALER IGNORED US. . ONE EMPLOYEE TOLD US 'IF IT IS RELATED TO THE GAS PEDAL, IT WILL BE THE FIRST COMPLAINT ON THE EAST COAST.' WE HAVE OWNED TOYOTAS FOR OVER 25 YEARS. WE FULLY UNDERSTAND RECALLS. IT IS DIFFICULT TO UNDERSTAND DOWNPLAYING THE CONCERNS OF CUSTOMERS. TRUTHFULLY, WE FEEL NO SAFER AFTER THE NEW PART WAS INSTALLED. THIS DOES NOT SEEM AS IF IT WILL TAKE CARE OF THE PROBLEM ANY MORE THAN THE FLOOR MAT RECALL. WE ALSO CONTINUE TO HAVE PROBLEMS WITH THE ELECTRICAL SYSTEM (DASHBOARD LIGHTS BLINK ON AND OFF). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317651March 8, 2010
VEHICLE SPEED CONTROL
ON 1/17/2009 MY MOTHERS CAR LEFT THE PAVED ROADWAY AT APPROX. 70 MPH AND STRUCK A BRICK WALL. NO SKID MARKS WERE PRESENT AT THE TIME AND WE NOW BELIEVE THAT THE VEHICLE MAY HAVE ACCELERATED OUT OF CONTROL AND CAUSED THE CRASH AND SUBSEQUENT DEATH OF MY MOTHER. UPDATED 03/14/10 *BF UPDATED 05/10/10*JB UPDATED 9/29/11*CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10317691March 8, 2010
VEHICLE SPEED CONTROL
I HAVE HAD SEVERAL INCIDENCES OF UNINTENDED AND SUDDEN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ACCELERATION WITH MY 2005 TOYOTA AVALON [XXX] . ONE RESULTED INTO ME CRASHING INTO THE GARAGE. I HAVE FORMALLY WRITTEN TO JAMES LENTZ AND AKIO TOYODA AND I HAVE HAD MY CAR INSPECTED BY HERB WILKIE FROM TOYOTA. I NO LONGER FEEL THAT THIS CAR IS SAFE TO DRIVE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317737March 8, 2010
STEERING
TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. HE STATED THAT WHILE DRIVING AT 20 MPH, WHEN COMING TO A STOP THE STEERING WHEEL PULLED TO THE LEFT AND HE COULD NOT KEEP IT POSITIONED STRAIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD EXPERIENCED THIS ISSUE ABOUT 8 TIMES SINCE HE PURCHASED IT. THERE HAD BEEN NO REPAIRS DONE TO THE VEHICLE AT THE TIME OF THE COMPLAINT.THE FAILURE MILEAGE WAS 1000 AND CURRENT MILEAGE WAS 48000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317315March 6, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A POSSIBLE BRAKE PEDAL INTERFERENCE AND A VARIABLE VALUE TIMING ISSUE ON OUR 2005 TOYOTA AVALON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317023March 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2005 TOYOTA AVALON WAS SERVICED FOR SAFETY RECALL ON 3/1/10 AND GAS PEDAL FEEL BECAME MORE SENSITIVE IMMEDIATELY AFTERWARDS. ON 3/2/10 WHILE DRIVING IN RAIN THE ABS SYSTEM ACTIVATED SEVERAL TIMES DURING NORMAL APPLICATION OF THE BRAKES. THIS WAS ALARMING AND VERY DISCONCERTING. SUBSEQUENT DRIVING LATER THIS WEEK DID NOT EFFECT A REPEAT OF THE ABS CONCERNS. HOWEVER, THERE IS AN OCCASIONAL SLIGHT SURGE IN SPEED WHICH SEEMS TO RELATE TO THE TRANSMISSION SHIFT POINTS WHICH DID HAPPEN BEFORE THE RECALL SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317074March 5, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. WHILE DRIVING AT SPEEDS OF 35 MPH, A VEHICLE PRECEEDING VEHICLE DEPRESSED THE BRAKES SUDDENLY TO AVOID HITTING AN ANIMAL IN THE STREET. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKES, HOWEVER THE BRAKES DID NOT CATCH IN TIME AND SHE CRASHED INTO THE VEHICLE. THE POLICE ARRIVED AND A REPORT WAS FILED. THERE WERE NO INJURIES. ON A SEPARATE OCCASION, WHILE DRIVING AT SPEEDS OF LESS THAN 40 MPH, A DEER RAN OUT IN FRONT OF THE VEHICLE AND SHE ATTEMPTED TO STOP BY DEPRESSING THE BRAKES. THE BRAKES DID NOT PROVIDE ADEQUATE STOPPING AND SHE CRASHED INTO A GUARD RAIL, CAUSING MODERATE DAMAGE TO THE FRONT PASSENGER'S SIDE. SHE WAS INVOLVED IN TWO ADDITIONAL CRASHES WHERE SHE ATTEMPTED TO DEPRESS THE BRAKES AND THEY WOULD NOT ENGAGE OR WERE SLOW TO ENGAGE. NEITHER THE MANUFACTURER OR LOCAL DEALER WERE CONTACTED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317206March 5, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA AVALON. THE CONTACT WAS DRIVING DOWN AN INCLINE, APPROXIMATELY 10 MPH. AN INCREASE OF ACCELERATION OCCURRED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE MANUFACTURER WAS NOTIFIED AND PROVIDED RECALL NUMBER 1001101339. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FLOOR MAT. THE CURRENT MILEAGE WAS 72,000. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 01/13/11*LJ UPDATED 01/27/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316589March 4, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA AVALON. THE CONTACT WAS DRIVING UP AN INCLINE, APPROXIMATELY 25 MPH. THE VEHICLE BEGAN TO ACCELERATE BEYOND THE CRUISE CONTROL SET SPEED. THE DRIVER APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316605March 4, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. HE TOOK THE VEHICLE TO THE DEALER MARCH 1, 2010 FOR THE ACCELERATOR REPLACEMENT. WITHIN TEN MINUTES OF PICKING THE VEHICLE UP FROM THE DEALER, WHILE DRIVING AT 25MPH AND ATTEMPTED TO TURN INTO A DRIVE WAY THE VEHICLE STARTED TO ACCELERATE. HE PUT HIS FOOT ON THE BRAKE BUT THE BRAKE PEDAL WAS HARD TO DEPRESS AND DID NOT RESPOND. HE PUT THE VEHICLE INTO NEUTRAL AND SHUT THE ENGINE OFF. HE WAS ABLE TO RESTART THE VEHICLE AND HE DROVE IT BACK TO THE DEALER. THE DEALER STATED IT MIGHT BE THE COMPUTER BECAUSE IT WAS RE-SEATED. HE HAD NOT DRIVEN THE VEHICLE SINCE MARCH 1ST. THE CONTACT STATED HE IS AFRAID HE WILL EXPERIENCE THE FAILURE AGAIN. THE DEALER TOLD HIM IF HE EXPERIENCED THE FAILURE AGAIN HE SHOULD PUT HIS RIGHT FOOT ON THE GAS PEDAL AND PUT HIS LEFT FOOT ON THE BRAKE. THIS WILL CAUSE THE GAS SUPPLY TO BE CUT OFF AND WILL CAUSE THE ENGINE TO SHUT OFF. THE FAILURE MILEAGE WAS 64,883 AND THE CURRENT MILEAGE WAS 64,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316733March 4, 2010
VEHICLE SPEED CONTROL
I HAVE A 2005 TOYOTA AVALON, BACK ON 4/18/09 I TOOK MY CAR IN TO SOUTH BAY TOYOTA TO HAVE THEM CHECK OUT THIS PROBLEM-MY CAR WAS HESITATING B4 TAKE OFF AND IT WOULD EXCEL FASTER. I WAS ABLE TO SLOW IT DOWN. BUT THE RESULT FROM TOYOTA WAS: PERFORMED INSPECTION COULD NOT CONFIRM ANY ABNORMALITIES AT THIS TIME. NO PENDING MALFUNCTION CODES STORED IN COMPUTER. NO CHECK ENGINE LIGHT. WELL I TOOK MY CAR BACK BECAUSE IT WAS ONE OF THE RECALL MODEL FOR THE PEDAL AND THEY MADE THE CHANGE ,BUT NOW IT IS WORST NOW, IT ACCELERATES FASTER THAN B4. WHILE WAITING FOR AT A SIGNAL SOME TIMES I CAN HEAR IT SLIGHTLY RARING UP.(I THEN PUT IT IN PARK) AND HOLD THE BRAKE PEDAL DOWN ALL THE WAY. I AM TOTALLY AFRAID OF THIS CAR. I TRIED TO TRADE IT IN TO THE TOYOTA DEALER BUT FOR THE SUV I WANT IT WAS TO MUCH, AND THEY WEREN'T WORKING WITH ME AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316805March 4, 2010
VEHICLE SPEED CONTROL
I TOOK MY 2005 TOYOTA AVALON TO THE DEALER TO GET FIXED FOR ITS RECALL AND WHEN I GOT IT BACK IT WAS WORSE THEN BEFORE IT ACCELERATED FUNNY IT WOULD MAKE THE CAR JERK ALL CRAZY I FELT MORE UNSAFE IN MY CAR THEN BEFORE ....NOW THE CAR IS BACK IN THE DEALERSHIP THEY SAID THEY NEED TO RESET THE COMPUTER BUT LETS SEE IF IT WILL WORK ....HOPEFULLY BECAUSE I WANT TO BE ABLE TO KNOW THAT I AM SAFE IN MY CAR I WOULD OF RATHER HAD IT NOT FIXED I FELT MORE SAFE THEN....AND THEY SAID THEY TEST DROVE IT WELL THEY SHOULD OF KNOW THAT IT SHOULDN'T BE DOING THAT IT WOULD JERK AT 25 MPH THEN AT 40 THEN AFTER 60 IT WOULD RIDE SMOOTHLY....VERY SCARY EXPERIENCE TOOK IT BACK RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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