Toyota Avalon Complaints (2014)

114 consumer complaints on file.

#10806902October 28, 2015
AIR BAGS
S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING THE DEPARTMENT ISSUE AN ACCELERATION REMEDY REGARDING THE REPAIR OF VEHICLES USING TAKATA AIRBAGS. *SMD 2014 TOYOTA AVALON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785306October 22, 2015
UNKNOWN OR OTHER
AIR CONDITIONING PROBLEM.IN THE MORNING WHEN TURN ON THE FAN THE AIR COME OUT IS VERY STINT.DURING THE DAY AFTER USING THE AIR CONDITIONING ,STOP THE CAR.WHEN YOU START THE CAR AGAIN THEN OPEN THE FAN THE AIR COME OUT HAS A FOUL ODOR.COMPLAIN 3 TIMES DURING 2014-2015 ,AS TOYOTA RECOMMEND CHANGING THE AIR FILTER USING THE CARBON ONE,CLEAN UP THE AIR CONDITIONING SYSTEM ,CLEAN THE WHOLE CAR ,THE STINT STILL EXIST.EVERY MORNING WHEN WE START OPERATE THE CAR WE HAVE TO INHALE THE FOUL ODOR CAUSING HEADACHE .VERY FRUSTRATION BUT TOYOTA STILL SAID IT WAS NOTHING WRONG WITH THE CAR AND THE TECHNICIAN DID NOT SMELL ANYTHING AFTER TESTING THE CAR.I WAS HAPPENED AFTER THE FIRST CAR SCHEDULE MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778371September 29, 2015
FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT HIGHWAY SPEED 50-70 MILES PER HOUR ENGINE SUDDENLY SLOWED TO IDLE SPEED. CAR WOULD NOT TAKE GAS EVEN AFTER PULLING TO SIDE OF ROAD. ENGINE WAS SHUT OFF AND RESTARTED AND HAD NO MORE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760202August 30, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, AIR BAGS
WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOCKED AND DREW US FORCEFULLY DOWN AND BACKWARDS INTO THE SEATS. THIS LAST APPROXIMATELY 2 SECONDS, AT WHICH TIME THE BEEPING STOPPED, THE EMERGENCY BRAKING STOPPED AND THE SEATBELTS LOOSENED. THE DRIVER WAS ABLE TO MAINTAIN STEERING INPUT THROUGHOUT AND THE VEHICLE CONTINUED DRIVING NORMALLY AFTERWARD. AT NO TIME DURING THIS EVENT WAS ANOTHER VEHICLE, ANIMAL OR BARRIER IN FRONT OF THE VEHICLE AND THERE WERE NO NEAR-COLLISIONS THAT WOULD OR SHOULD HAVE CAUSED THE SYSTEM TO ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759801August 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745166July 30, 2015
UNKNOWN OR OTHER
WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWITCH IT OVER RIGHT AWAY TO FRESH AIR WHEN WE START THE VEHICLE. WE CHANGED THE CABIN FILTER TO A TOYOTA CHARCOAL FILTER WHICH WAS RECOMMENDED BY TOYOTA WHICH HELPED FOR ONLY A FEW DAYS WE ARE CONCERNED THIS MAYBE LINKED TO A MOLD PROBLEM ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735949July 23, 2015
FUEL/PROPULSION SYSTEM
FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRUARY 2015 AND HAS 2300 MILES. TOOK CAR TO AUTHORIZED SERVICE CENTER AND SERVICE WRITER COULD NOT OPEN FUEL DOOR WITH EMERGENCY RELEASE EITHER. CAR COULD NOT BE REFUELED WITHOUT DAMAGING DOOR OR LOCK MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733038July 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHOUT WARNING. THE DEALER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO SUPPLY A REMEDY. THE DEALER STATED THAT THE FEATURE WAS SET TO THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731384June 30, 2015
STRUCTURE:BODY, WHEELS, EXTERIOR LIGHTING
I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER. I AM SCHEDULED FOR AN MRI TO FIND OUT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10724000June 7, 2015
VEHICLE SPEED CONTROL
POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD RESULT IN A MAJOR DISASTER IF IT HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEEDS.... UPDATED 06-18-15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723107June 3, 2015
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
CAR WENT INTO PANIC STOP (INCL TIGHTENING SAFETY BELTS) AT 50 MPH WITH NOTHING IN FRONT OF IT..SEE- EQ- 10724000...-....UPDATED 07/23/15 *BF THE POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING THE SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD HAVE BEEN A MAJOR DISASTER IF IT HAD HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704587April 9, 2015
VEHICLE SPEED CONTROL
WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY ,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695166March 18, 2015
STRUCTURE:BODY
ON OCTOBER 7, 2014, WE PURCHASED OUR CAR FROM NEW ROCHELLE TOYOTA. SINCE THAT TIME, WE HAVE BARELY DRIVEN THE CAR. AFTER FIVE MONTHS WE HAVE DRIVEN APPROXIMATELY 1,700 MILES. WE HAVE SPECIFICALLY AVOIDED DRIVING THE CAR IN INCLEMENT WEATHER AND ON BUMPY ROADS. DESPITE OUR CARE, I NOTICED THAT THE FRONT BUMPER HAS DISCONNECTED FROM THE BODY OF THE CAR IN THE FRONT WHEEL WELL. AT FIRST, I THOUGHT THAT A SCREW HAD COME OUT, BUT ON CLOSER INSPECTION I NOTICED THAT THE METAL PIECE OF THE BUMPER WHICH THE SCREW HELD IN PLACE HAD BROKEN OFF. I IMMEDIATELY WENT TO THE TOYOTA SERVICE DEPARTMENT TO HAVE THEM LOOK AT IT. THEY TOLD ME THAT THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE ENTIRE BUMPER. THEY ALSO TOLD ME THAT I WAS NOT THE ONLY ONE TO HAVE THIS PROBLEM. IT IS CLEAR THAT THE METAL AT THE END OF THE BUMPER IS NOT STRONG ENOUGH TO WITHSTAND NORMAL DRIVING CONDITIONS AND THAT THE DAMAGE WAS CAUSED BY A COMBINATION OF METAL FATIGUE AND POOR DESIGN AND CONSTRUCTION. I AM WRITING TO YOU TO REPORT THIS PROBLEM, WHICH CLEARLY IS NOT A UNIQUE SITUATION. THE DEALER?S SERVICE DEPARTMENT HAD NO SOLUTION TO THIS PROBLEM OTHER THAN TO REPLACE THE ENTIRE BUMPER. THIS SOLUTION IS COSTLY (ALTHOUGH I WOULD EXPECT TOYOTA TO PAY THIS COST) AND, UNLESS THE PIECE IS REDESIGNED WILL SIMPLY TEMPORARILY SOLVE THE PROBLEM SINCE THE SAME PIECE IS LIKELY TO BREAK AGAIN. IT IS UNFORTUNATE THAT A PROBLEM LIKE THIS SHOULD DEVELOP ON SUCH AN EXPENSIVE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693131March 9, 2015
VEHICLE SPEED CONTROL
WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE BEHIND, OTHERWISE A REAR COLLISION WOULD HAVE BEEN LIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691785March 3, 2015
SEATS
DRIVER'S SIDE SEAT HAS EXCESSIVE WEAR SHOWING DISCOLORATION AND RIDGE / LUMP ON LEFT SIDE OF SEAT. SEATS ARE HEATED / AIR CONDITIONED AND ARE IVORY COLORED HOWEVER THE WEAR AND LUMP IN SEAT ARE SHOWING A DARKER COLOR ALMOST DARK GRAY. DON'T KNOW IF THE LUMP / RIDGE IN SEAT IS PART OF THE HEATING ELEMENT OR JUST IRREGULAR WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683158February 13, 2015
SERVICE BRAKES, SEAT BELTS
THE PRE-COLLISION SYSTEM ABRUPTLY AND FOR NO APPARENT REASON ACTIVATED ON A FREEWAY IN CHARLESTON, SC. NO CAR OR OTHER OBSTRUCTION WAS IN FRONT OF THE VEHICLE. A DISORIENTING LOUD ALARM BEGAN, THE SEAT BELTS FORCED US INTO OUR SEATS AND IMMOBILIZED US, AND THE VEHICLE DID A PANIC BRAKING MANEUVER-IT COULD NOT HAVE BRAKED MORE FORCEFULLY. IF SOMEONE HAD BEEN BEHIND US WE WOULD HAVE BEEN KILLED.THE DEALERSHIP FOUND NO ANOMALY. THEY GAVE US A LIST OF 13 DIFFERENT HIGHWAY SITUATIONS THAT COULD CAUSE THIS. NONE OF THEM ARE UNCOMMON. THIS SYSTEM IS VERY DANGEROUS AND IS GOING TO GET SOMEONE KILLED. I HAVE DISABLED MINE. YOUR AGENCY SHOULD REQUIRE THAT THEY BE DISABLED AND NOT INSTALLED IN OTHER VEHICLES UNTIL THIS FATAL FLAW IS OVERCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676877January 21, 2015
FUEL/PROPULSION SYSTEM
RECEIVED A RECALL NOTICE FROM TOYOTA. THE WORLD TOYOTA DEALERSHIP HAS NO IDEA WHEN PARTS MAY COME IN. THE RECALL SOUNDS SERIOUS, COULD POTENTIALLY BE A FIRE. IT IS SHAMEFUL THAT THEY DO NOT HAVE THE PART AND THEY HAVE NO IDEA WHEN THEY WILL GET IT. WHEN RECALLS ARE INITIATED ARE THEY NOT UNDER SOME KIND OF ORDER TO CORRECT THE PROBLEM IN A TIMELY FASHION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676640January 20, 2015
STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672156January 13, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
THE COVER TO THE GAS TANK LOCKS WHEN THE CAR IS LOCKED, AND CAN BE OPENED WHEN THE CAR IS UNLOCKED. IF, FOR SOME REASON, THIS MECHANISM IS INOPERATIVE, AND ONE CANNOT OPEN THE GAS TANK COVER, ONE IS INSTRUCTED TO OPEN THE TRUNK, REMOVE THE TRUNK LINING, REACH IN BLINDLY PAST ALL THE WIRES AND CONNECTERS, AND FIND A LITTLE WHITE PLASTIC LEVER. THE LEVER EMERGES FROM BEHIND THE TRUNK THROUGH A HOLE IN THE TRUNK THAT IS COMPOSED OF SHARP METAL. THE LEVER IS ATTACHED BY A FLIMSY LITTLE PLASTIC WIRE. ONE MUST PULL THE LEVER PERFECTLY HORIZONTALLY. IF ONE EXERTS THE SLIGHTEST UPWARDS PRESSURE WHEN PULLING ON THE LEVER, THE FLIMSY LITTLE PLASTIC WIRE IS SHEARED BY THE SHARP EDGES OF THE HOLE THROUGH WHICH THE WIRE EMERGES. EVEN IF ONE MANAGES THE ABOVE FEAT, THE GAS TANK COVER IS NOT GUARANTEED TO OPEN. SO ONE IS STUCK AT THE GAS STATION WITH NO WAY TO ADD GASOLINE TO THE TANK. AND IF THE WIRE IS SHEARED OFF, ONE IS REALLY IN DEEP TROUBLE. FIRST OF ALL, THE WIRE IS NOT COVERED UNDER WARRANTY, SO I AM REQUIRED TO PAY FOR THE REPLACEMENT. THEY SAY IT WAS MY FAULT; I PULLED TOO HARD. THE TRUTH IS IT IS THE FAULT OF THE ENGINEERS FOR DESIGNING SUCH A POOR SYSTEM. THE WIRE IS FLIMSY PLASTIC; THE EDGES OF THE HOLE ARE SHARP METAL; HOW IS IT POSSIBLE TO PULL THE LEVER WITHOUT SHEARING THE WIRE. THE WHOLE SYSTEM NEEDS TO BE REDESIGNED. SECONDLY, PULLING THE WIRE DOESN'T ALWAYS WORK. WHAT IS THE BACKUP PLAN? THIRDLY, I WAS ABLE TO REMOVE THE FELT LINING OF THE TRUNK, REACH IN BLINDLY, AND FIND THE LEVER. THERE IS NO WAY IN THE WORLD THAT MY WIFE COULD HAVE DONE THIS. THE LEVER SHOULD BE READILY AVAILABLE SIMPLY BY OPENING THE TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670781January 7, 2015
WHEELS, TIRES
AS I WAS ENTERING THE RAMP TO GET INTO I-95, I HEARD A LOUD BAND AND HEARD DEBRIS HITTING THE BOTTOM OF MY CAR. CAR INSTANTLY STARTED STEERING ROUGH. I PULLED OVER IMMEDIATELY AND NOTICED MY TIRE LOW PRESSURE LIGHT ON. UPON INSPECTION , NOTICED THAT MY RIGHT REAR TIRE WAS FLAT. UPON LOOKING UNDER THE CAR AT THE WHEEL I SAW A 5 INCH DIAMETER SECTION OF THE METAL ALLOY WHEEL MISSING. CALLED TOYOTA ROADSIDE ASSISTANCE FOR HELP AND THEY DISPATCHED MAINTENANCE TO INSTALL SPARE TIRE. TOOK PICTURES OF DAMAGED WHEEL AND AVAILABLE UPON REQUEST. HAVE NEVER NOTICED A WHEEL EXPLODING DURING NORMAL DRIVING ON DEBRIS FREE ROAD. DID A WALKTHROUGH AND DID NOT NOTICE ANY SHARP OBJECTS OR OTHER MATERIAL THAT COULD HAVE CAUSED THIS MISHAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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