Toyota Avalon Complaints (2008)

349 consumer complaints on file.

#10671458January 9, 2015
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT WAS DRIVING BETWEEN 55-60 MPH WHEN THE ROOF BEGAN LEAKING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671461January 9, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING BETWEEN 55-60 MPH, WATER LEAKED INTO THE VEHICLE THROUGH THE ROOF. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/24/15*LJ UPDATED 3/4/15*CN UPDATED 03/17/15*JB 10/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668909December 29, 2014
EXTERIOR LIGHTING
HIGH BEAM HEADLAMPS STOP WORKING. REPLACEMENT BULBS BURN OUT PREMATURELY. TOYOTA REFUSES TO FIX EVEN THOUGH THEY HAD A CUSTOMER SUPPORT BULLETIN. TOYOTA HAD INCORRECT ADDRESS ON FILE SO I DID NOT RECEIVE BULLETIN WITHIN WARRANTY ENHANCEMENT PERIOD (1 MONTH LATE). DEALER PROMISED TO CHECK BUT OVER THE COURSE OF 4 MONTHS, DID NOT CONTACT TOYOTA. MY DIRECT CONTACT TO TOYOTA WAS THEN 5 MONTHS OUTSIDE OF WARRANTY. HIGH BEAM BULBS REPLACED TWICE, AND STILL PROBLEMS ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668570December 28, 2014
STRUCTURE
THE DASHBOARD IS MELTING AND BECOMING VERY STICKY. PARTS OF IT HAVE ALSO CRACKED. WHEN THE SUN IS SHINING THROUGH THE WINDOW, IT IMPEDES VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667894December 23, 2014
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS GO OUT INTERMITTENTLY CAN GET NO SATISFACTION FROM THE DEALER AND THE OTHER DEALER WILL NOT EVEN RETURN THE PHONE CALL THERE HAS BEEN NO ACCIDENT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663943December 12, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE HIGH BEAM HEADLIGHT BULB EXPLODED AND THE LOW BEAM HEADLIGHTS SHUT OFF. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE LOW BEAM HEADLIGHTS BECAME OPERABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT BOTH HEADLIGHT CLUSTERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663137December 9, 2014
EXTERIOR LIGHTING
MY TOYOTA AVALON'S HEADLIGHTS STARTED GOING OFF INTERMITTENTLY AND THEN I NOTICED MY RIGHT HEADLIGHT WAS OUT ALTOGETHER. SINCE IT CAME AND WENT I LET IT GO FOR AWHILE BUT NOW IT IS MOST OF THE TIME ON BOTH LOW BEAMS. THIS IS A SERIOUS SAFETY PROBLEM SINCE BOTH LOW BEAMS COULD GO OUT AT THE SAME TIME. TOYOTA RECOGNIZED A DESIGN PROBLEM WITH THE SYSTEM A NUMBER OF YEARS AGO AND EXTENDED THEIR WARRANTY TO 5 YEARS OR 75000 MILES. I NEVER RECEIVED A NOTICE FROM THEM BUT IT COULD BE BECAUSE IT CAME ABOUT AROUND THE TIME I WAS BUYING THE CAR USED. NOW I FIND OUT THAT THE HIGH BEAM CANNOT BE REPLACED WITHOUT CHANGING OUT THE ENTIRE ASSEMBLY FOR $1200 FOR EACH SIDE. TOYOTA TELLS ME THEY WILL NOT HELP ME OUT WHATSOEVER AND WANT ME TO FORK OUT $2500 TO FIX A PROBLEM THEIR ENGINEERS CAUSED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658709November 17, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 40 MPH, THE HEADLIGHTS SHUT OFF AND NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655243November 16, 2014
EXTERIOR LIGHTING
WHILE DRIVING DOWN A REMOTE DARK COUNTY ROAD, FIRST MY HIGH BEAM LAMPS FAILED SIMULTANEOUSLY,THEN APPROXIMATELY FIVE SECONDS MY LEFT LOW BEAM LAMP FAILED. I STOPPED THE CAR, TURNED ALL HEADLAMPS OFF, THEN AFTER FIFTEEN SECONDS, I TURNED THE LOW BEAM LAMPS ON. AFTER A WARM UP PERIOD, THE LOW BEAM LAMPS ILLUMINATED. THE HIGH BEAMS NEVER ILLUMINATED AGAIN. THE DAY-TIME RUNNING LAMPS ARE NO LONGER WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651241November 13, 2014
STRUCTURE
CONSUMER WRITING IN REGARDS TO 2008 TOYOTA AVALON. STATING THAT THERE IS A CRACK IN THE PASSENGER SIDE AIR BAG COVER. *KL THE CONSUMER ALSO STATED THERE WAS A TWO INCH CRACK IN THE UPPER CORNER IN THE SAME AREA, AND A CRACK UNDER IN THE VINYL UNDER THE PASSENGER HEAT AND AIR VENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654889November 13, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING IN A RURAL AREA IN ILLINOIS WHERE WE HAVE A LOT OF DEER, SO I FLIPPED ON MY HIGH BEAMS FOR BETTER VISIBILITY. I HAD PURCHASED THE CAR WITH 87,000 MILES ON IT THAT SUMMER AND MAY NOT HAVE EVEN USED THEM YET. THE HIGH BEAMS STAYED ON FOR A FEW SECONDS AND THEN FLASHED AND WENT BACK TO LOW BEAM. I CHECKED THEM UPON ARRIVING HOME AND COULD SEE THAT THEY SHATTERED. I REPLACED THESE WITH BULBS FROM O'REILLY AUTO - USING GLOVES TO AVOID TOUCHING THEM - THESE HIGH BEAMS WERE SELDOM USED BUT WORKED. IT IS NOW NOVEMBER OF 2014 AND THESE ALSO FAILED; DID NOT SHATTER BUT FAILED TO ILLUMINATE. I ASSUME THEY ARE BURNED OUT. I AM CONCERNED THAT I MAY NEVER BE ABLE TO USE THE HIGH BEAMS FOR SAFETY ON THIS OTHERWISE FANTASTIC CAR. I HAVE AVOIDED USING THE HIGH BEAMS EVER SINCE I REPLACED THEM THE FIRST TIME, SO I AM NOT SURE WHEN THEY ACTUALLY QUIT WORKING THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654239November 11, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I DON'T REMEMBER THE EXACT TIME & DATE THIS STARTED, BUT IT IS CONTINUOUS & REPETITIVE. THE HEADLIGHTS CONSISTENTLY TURN OFF WHILE DRIVING. FOR A TRIP OF ABOUT TEN MILES, I CAN EXPECT FOR ONE OR BOTH TO FAIL ABOUT THREE TIMES. IT'S DANGEROUS. I WAS TOLD THAT THE COMPANY HAS SENT NOTIFICATIONS TO THE DEALERS BUT ARE REFUSING TO ADMINISTER A RECALL. THEY OFFERED ME A $750 CREDIT TO HAVE IT REPAIRED. HOWEVER, AS YOU CAN SEE FROM THE MANY PREVIOUS COMPLAINTS ABOUT THIS PROBLEM, IT COSTS OVER $2,000 TO FIX IT (AND THAT'S NOT A GUARANTEE). THIS IS A DESIGN FLAW. THEREFORE, IT SHOULD NOT BE AFFECTED BY A WARRANTY. I'M SHOCKED AT THE VOLUME OF COMPLAINTS ABOUT THIS ISSUE WITH NO ACTIONS BY THE COMPANY. THEY ARE MORALLY (IF NOT ETHICALLY AND LEGALLY) OBLIGATED TO ISSUE A RECALL AND REPAIR THEIR R&D FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652650November 5, 2014
EXTERIOR LIGHTING
HI BEAM HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON DARK COUNTRY ROAD. TOOK CAR IN FOR REPAIR. BOTH HI BEAM BULBS WERE BROKEN. THEY WERE REPLACED SECOND INCIDENT APPX. 8 MOS, AGO. HI BEAMS FAILED TO WORK. HAD BULBS REPLACED. THIRD INCIDENT 2 WEEKS AGO. INSPECTED BULBS. THEY ARE BURNT OUT. BULBS NOT YET REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651894November 2, 2014
EXTERIOR LIGHTING
I WAS DRIVING ON A VERY DARK TWO-LANE STATE HIGHWAY USING MY HIGH BEAMS WHILE CAUTIOUSLY WATCHING FOR DEER. ALL OF A SUDDEN MY HIGH BEAMS WENT TO LOW BEAMS. THE SWITCH WORKED AND THE DASH BOARD LIGHT SHOWED THAT THE HIGH BEAMS WERE ON BUT THEY OBVIOUSLY WERE NOT ON. WHEN I HAD THE OPPORTUNITY TO CHECK THE LIGHTS IN A WELL LIGHT AREA I COULD SEE THAT BOTH BULBS SHATTERED IN THE HOUSING ASSEMBLY. THERE ARE SMALL FRAGMENTS OF GLASS SPEWED EVERYWHERE INSIDE THE CASING. EARLIER THIS YEAR TOYOTA SENT A LETTER STATING A WARRANTY ENHANCEMENT BECAUSE THEY ARE AWARE OF THIS PROBLEM. THE ENHANCEMENT APPLIES FOR 72,000 MILES OR 5 YEARS FROM THE DATE OF FIRST USE, WHICHEVER OCCURS FIRST. MY CAR IS NOW 6 YEARS SO THE WARRANTY WILL NOT APPLY. I SELDOM DRIVE IN THE LATE EVENING AND I SELDOM USE MY HIGH BEAMS. I BELIEVE THIS WOULD HAVE HAPPENED WITHIN THE WARRANTY PERIOD IF I WOULD HAVE USED THE HIGH BEAMS MORE FREQUENTLY. THIS IS GOING TO BE A VERY COSTLY OUT-OF-POCKET REPAIR THAT OBVIOUSLY IS A SAFETY FEATURE THAT TOYOTA SHOULD PAY FOR GIVEN THE FACT THAT THEY ARE AWARE THE HIGH BEAM/DRL BULBS CAN BECOME INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650444October 27, 2014
EXTERIOR LIGHTING
AFTER RECEIVING TOYOTA TSB SB-0011-10 IN APRIL 2010, I WENT IN TO THE LOCAL TOYOTA SERVICE DEPARTMENT TO CHECK IT OUT. THEY INDICATED THAT THE HIGH BEAM LIGHT BULBS COULD EXPLODE AND THAT THE ENTIRE HIGH LIGHT ASSEMBLIES NEEDED TO BE REPLACED. I ASKED ABOUT GETTING MINE DONE BUT, THEY SAID BECAUSE MY CAR HAD OVER 70,000 MILES THEY WOULD NOT REPLACE THEM PER THE TSB. BUT THEY TOLD ME THEY WOULD BE HAPPY TO REPLACE THEM AT MY COST OF ABOUT $2400.00. SHORTLY AFTER THAT THE BULBS EXPLODED IN MY UNITS. WHEN I TRIED TO REPLACE THEM, I WAS TOLD THAT THE LISTED BULB WAS NO LONGER MANUFACTURED. I FEEL THIS IS SOMETHING THAT SHOULD BE UNLIMITED MILES AS THE REPLACEMENT UNIT HAS BEEN DISCONTINUED BY THE BULB MANUFACTURER. AND THAT THIS IS A SAFETY HAZARD TO PROPER OPERATION OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648444October 17, 2014
STRUCTURE
IN THE SUNLIGHT THE DASHBOARD HAS EMITTED A STICKY SUBSTANCE, WHICH IS REFLECTED ONTO THE FRONT WINDOW, IMPAIRING THE DRIVERS VISION. TOYOTA IS NOT DOING ANYTHING ABOUT THE PROBLEM, PER THEIR REPRESENTATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648506October 17, 2014
EXTERIOR LIGHTING
CAR IS DRIVEN ABOUT 2,000 MILES PER YEAR, CITY DRIVING AND MOSTLY DURING THE DAYTIME. NO REAL NEED FOR HIGH BEAMS WHILE DRIVING. UNSURE WHEN THE PROBLEM HAPPENED, BUT I WAS A LONG JOURNEY IN THE COUNTRY AND HIGH BEAMS WERE NEEDED. UNABLE TO HAVE THEM ON. AFTER THE TRIP CALLED THE DEALERSHIP, BROUGHT IN FOR REPAIR. WAS TOLD THAT BOTH HEADLIGHT LENS ASSEMBLIES WERE NEEDED TO THE TUNE OF OVER $900. I WAS TOLD THAT THE WARRANTY EXTENSION FOR 5 YEARS OR 72,000 MILES ONLY. AT THE TIME THE CAR WAS PURCHASED I PAID FOR THE EXTENDED WARRANTY FOR THE 7 YEAR PLAN. I WAS TOLD THAT UNDER THIS WARRANTY HEADLIGHTS WERE NOT COVERED. THIS CAR IS COMPLETELY OUT OF WARRANTY. RESEARCH ON THE INTERNET SHOWS THAT THIS CAR HAS MAJOR ISSUES WITH THE HEADLIGHT LEN ASSEMBLIES. WHY DID NOT TOYOTA ISSUES NOTICES TO THE CONSUMERS ABOUT THIS ISSUE? OR A RECALL? THERE IS A MAJOR PROBLEM WHEN IT IS WITH THE SAME PROBLEM WITH THIS MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639752September 29, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS IN THE VINYL COVER OF THE PASSENGER SIDE AIR BAG. ONE CRACK WAS ELEVEN INCHES ACROSS THE FRONT COVER. THE DEALER STATED THAT NOTHING COULD BE DONE TO REPAIR THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,580. UPDATED 11/20/14*LJ UPDATED 12/9/14*CN THE CONSUMER STATED THAT THE MANUFACTURER WAS NOTIFIED ON 9/26/2014. UPDATED 5/4/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637695September 20, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WENT TO USE HIGH BEAMS ON DESERT ROAD TOWARDS LANCASTER CA, PUT HIGH BEAMS ON, THEY STAYED ON FOR ABOUT 3 MINUTES THEN ALL FRONT LIGHTING WENT OUT. WENT TO DEALER (ROSEVILLE TOYOTA) TO CHECK ON THE PROBLEM, DEALER SAID THEY WERE NOT COVERED BY WARRANTY EVEN THOUGH TOYOTA KNOWS OF PROBLEM. WILL COST 3,000.00 TO REPAIR WITH REPLACED HEADLIGHT ASSEMBLIES. CAR HAS ONLY 39,000 MILES ON IT AND AN EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632203September 10, 2014
AIR BAGS, STRUCTURE
DECEMBER 2012: I NOTICED A SMALL CRACK AT RIGHT SIDE OF DASHBOARD. BY APRIL 2014 AT LEAST 10 MORE CRACKS APPEARED ON UPPER, LOWER, AND SIDE SURFACES OF DASHBOARD. SOME CRACKS EXTEND THE ENTIRE WIDTH OF THE DASHBOARD AND SOME AROUND THE AIR BAG. *TR I AM CONCERNED THAT IF THERE IS AN AIR BAG DEPLOYMENT; OCCUPANTS COULD BE INJURED BY DASHBOARD DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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