Toyota Avalon Complaints (2002)

116 consumer complaints on file.

#10313684February 24, 2010
ENGINE AND ENGINE COOLING
IDENTIFY WHETHER OR NOT ELECTRONIC THROTTLE CONTROL SYSTEMS ARE INSTALLED ON MY 2002 TOYOTA AVALON AND 2003 TOYOTA SIENNA. IF ELECTRONIC SYSTEMS ARE PRESENT, ARE THEY DEFECTIVE? CAN NHTSA DECLARE THAT IF ELECTRONIC THROTTLE CONTROLS ARE PRESENT, THAT THEY ARE SAFE TO OPERATE? MY 2002 TOYOTA AVALON ALSO HAS A KNOWN DEFECT (ENGINE OIL GEL ISSUES) WHICH TOYOTA MANAGED TO AVOID A RECALL. WILL TOYOTA REPLACE MY ENGINE IF THE ENGINE FAILS DUE TO THIS KNOWN DEFECT? DID THE NHTSA EVER ISSUE A RECALL DUE TO THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313307February 23, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OIL GELLING OR SLUDGE CAUSING ENGINE SEIZURE. CONFIRMED BY IDENTIFIX, KELLY BLUEBOOK, AND EDMUNDS.COM. TOYOTA EXTENDING WARRANTY FOR 2YRS AND ADVISING MORE FREQUENT OIL CHANGES. AVALON BROUGHT TO DEALERSHIP 8 TIMES AND CHARGED APPROX 800.00 FOR PROBLEM. ADVISED LETTER NOT RESOLVED. ADVISED TO GO TO CLASS ACTION SUITE DESTREHAN, LA. GIVEN RUN AROUND. HAVE LEXUS WITH SAME PROBLEM, COMPUTER WAS CHANGED AND NO FURTHER PROBLEM. SUGGEST TOYOTA AVOIDING EXPENSIVE REPAIRS AND REQUEST RETURN OF MY MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312681February 22, 2010
STRUCTURE:FRAME AND MEMBERS, WHEELS, SERVICE BRAKES, ELECTRIC, SUSPENSION, STEERING
WHILE DRIVING ON THE MASSACHUSETTS TURNPIKE (ROUTE 90) MY TOYOTA AVALON SUDDENLY TURNED TO THE LEFT (DRIVER'S SIDE) AND STRUCK THE HIGHWAY MEDIAN. I HAD NO CONTROL OF MY AVALON AND THE VEHICLE WAS UNRESPONSIVE TO TURNING THE WHEEL AND TO BRAKING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311731February 18, 2010
VEHICLE SPEED CONTROL
GAS PEDAL STUCK. WHILE PULLING INTO WORK SPACE TAKING MY FOOT OFF THE ACCELERATOR I ANTICIPATED THE GRADUAL SLOWDOWN OF MY 2002 AVALON. THE CAR DID NOT, AND ACTUALLY SEEMED TO ACCELERATE OVER THE CEMENT STOPPER, AND DID NOT SLOW OR STOP UNTIL I JAMMED ON THE BREAK. THIS HAPPENED APPROXIMATELY 2 MONTHS AGO. AT THE TIME HAD NO EXPLANATION FOR IT. AFTER HEARING ABOUT THIS EXACT PROBLEM WITH THE 2005-2010 MODELS I BEGAN TO FEEL THERE MAY BE A CONNECTION. TOYOTA BEGAN USING THIS "ACCELERATOR MECHANISM" IN THE 2002 AVALON. I WOULD LIKE TO HAVE MY ACCELERATOR CORRECTED BY TOYOTA. UPON CALLING THE LOCAL DEALER (VERO BEACH FL) I WAS TOLD THAT IT IS NOT A RECALLED VEHICLE, THEREFORE UNLESS THE "UNCONTROLLED ACCELERATION" OR "STUCK GAS PEDAL INCIDENT" CAN BE "REPRODUCED, THEY CAN DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310481February 15, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. SUDDENLY, THERE WAS AN UNINTENDED INCREASE OF ACCELERATION. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN; HOWEVER, THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310491February 15, 2010
VEHICLE SPEED CONTROL
(02/19/2008) WAS DRIVING MY 2002 TOYOTA AVALON JUST BEFORE 9 AM SE IN THE L LANE ON RTE.2 (CT) AT 65 MPH WITH THE CRUISE CONTROL ON. THERE WAS AN OBSTRUCTION IN THE L LANE SO I PUT ON MY SIGNAL, PUSHED ON MY BRAKES AND PROCEEDED INTO THE R LANE. INSTEAD OF SLOWING DOWN, MY VEHICLE CONTINUED TO SPEED UP. I LOST CONTROL OF THE VEHICLE DEPITS HAVING BOTH FEET ON THE BRAKES AND BOTH HANDS ON THE STEERING WHEEL. I WAS SWERVING FROM LANE TO LANE IN RUSH HOUR TRAFFIC ATTEMPTING TO AVOID THE OTHER VEHICLES. AFTER ABOUT A MILE, I WAS ABLE TO STEER THE VEHICLE INTO THE R GUARDRAIL, ENABLING ME TO KEEP THE CAR STRAIGHT (AND OUT OF TRAFFIC) SO I COULD USE ONE HAND TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE ENTIRE PASSENGER SIDE OF MY VEHICLE WAS RIPPED OFF AND STREWN ALONG THE R SHOULDER OF THE HIGHWAY FOR ABOUT 1/4 MILE. THE VEHICLE WAS TOTALED AND I WAS FORTUNATE TO NOT HIT ANOTHER CAR NOR SUFFER ANY SERIOUS INJURY. OBVIOUSLY, THE FAILURE OCCURRED ONLY ONCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305760February 4, 2010
VEHICLE SPEED CONTROL
MY 2002 TOYOTA AVALON GAS PEDAL ACCELERATED AT A FAST SPEED ON ITS OWN MOTION WHILE I WAS EXITING FROM THE 405 FREEWAY ON TO HARBOR BOULEVARD LOCATED IN COSTA MESA, CA, IN 2007 ON MY WAY TO MY HOME . THERE WAS NO WAY THAT I COULD STOP THE CAR WITH THE BRAKES OR THE GAS PEDAL. ONLY BY THE GRACE OF GOD WAS I ABLE TO SOMEHOW SWERVE OFF THE EXIT AND INTO AND ICEPLANT FIELD THAT SLOWED THE VEHICLE DOWN WHEN I PUT THE IGNITION IN NEUTRAL. THE CAR STOPPED WHEN IT PLOWED IN TO A MOUND OF PLANTING SOIL AND THE ENGINE DIED. I TOOK THE CAR TO ORANGE COAST AUTO REPAIR WHO WERE UNABLE TO DETERMINE WHAT CAUSED THIS DEFECT AFTER EXTENSIVE TESTS. TOYOTA HAS ACKNOWLEDGED THAT THE 2002 HAS THE SAME GAS PEDAL AND OTHER EQUIPMENT AS THE 2005-2010 AVALONS BUT HAS NOT TODATE RECALLED ANY EARLIER AVALONS THAN THE 2005S. IF NOT FOR THE ICEPLANT FIELD, BOTH ME AND THE OCCUPANTS OF ONE OF THE OTHER CARS STOPPED AT THE STOP SIGN IN FRONT OF ME WOULD HAVE BEEN SERIOUSLY INJURED OR DIED. I WANT TOYOTA TO RECALL MY 2002 AVALON AND MAKE RECTIFYING EQUIPMENT CHANGES SO I CAN DRIVE THE CAR WITHOUT FEAR OF INJURING OR KILLING MYSELF AND OTHERS. IN FACT, TOYOTA FOR SOME UNKNOWN REASON (PROBABLY ECONOMICAL ) IS NOT RECALLING ALL AVALONS WITH THE SAME DEFECTIVE EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304917February 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING MY 2002 AVALON TO WORK THIS MORNING AND IT STARTED HAVING THE ACCELERATION ISSUES. I DIDN'T EVEN HAVE TO STEP ON THE GAS AFTER STOPPING AT A STOP SIGN AND GOT TO 40 MPH NO PROBLEM. WHEN I FINALLY GOT TO WORK AND PUT IT IN PARK THE ENGINE REVVED THE GAS PEDAL WAS NOT STUCK UNDER THE FLOOR MAT. DEFINITELY SEEMS ELECTRONIC TO ME. NOW TOYOTA IS CHARGING $95 JUST TO DIAGNOSE ISSUE AS IT IS OUTSIDE OF THE YEARS RECALLED. I CAME ACROSS A REPORT THAT THEY ARE INVESTIGATING AS FAR BACK AS MY YEAR NOW THOUGH. HTTP://WWW.COMCAST.NET/VIDEO/UPROAR-OVER-CAR-PEDALS/1404058099 HOPING THEY EXPAND THIS THING AND GET IT FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302524January 27, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHEN SHE APPROACHED A TRAFFIC LIGHT OR INTERSECTION AND ATTEMPTED TO ACCELERATE, THE GAS PEDAL WAS STUCK AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO ENGAGE THE ACCELERATOR PEDAL REPEATEDLY BEFORE THE VEHICLE WOULD MOVE FORWARD. A LOCAL MECHANIC SPRAYED THE ACCELERATOR PEDAL WITH SOME DW40 SPRAY; HOWEVER, THE FAILURE WAS NOT CORRECTED. SHE CONTACTED THE DEALER. THE DEALER STATED THAT HER VEHICLE WAS NOT A PART OF THE RECALL; THEREFORE, SHE WILL HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 80,000. UPDATED 03/10/10 *BF UPDATED 05/06/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297868January 3, 2010
SERVICE BRAKES, HYDRAULIC
CAR HAD BEEN PARKED IN GARAGE FOR 2 DAYS. DROVE VEHICLE ABOUT 1/4 MILE AND STOPPED FOR STOP LIGHT. WHEN ENTERING INTERSECTION, HEARD A LOUD CLUNK. CAR WAS VERY SLUGGISH AND NOTICED SMOKE THROUGH REAR WINDOW. STOPPED AND FOUND BRAKES LOCKED AND ABS/VSC INDICATORS ON DASH LIT. HAD CAR TOWED TO TOYOTA DEALER WHO FOUND "MASTER CYLINDER SEIZED CODE C1246 PRESSURE SENSOR MALFUNCTION". THEY REPLACED MASTER BRAKE CYLINDER. TOLD THEM I WANTED PART BACK BUT THEY SAID TOYOTA HAD PRIORITY OVER PART AND KEPT IT. VEHICLE HAD 65,614 MILES ON IT AT TIME OF INCIDENT. ALSO, BRAKE SYSTEM FLUSH HAD BEEN PERFORMED BY TOYOTA DEALER 4000 MILES AND 4 MONTHS PREVIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294192December 1, 2009
STEERING, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR WAS TOTALLY OUT OF MY CONTROL. THE CAR EVENTUALLY STOPPED AFTER HITTING THE SIDE RAIL ON THE ROAD. THE WEATHER WAS GOOD AND THE ROAD WAS CLEAR. AS AN ENGINEER, I SUSPECT THE ELECTRONIC SENSOR(S) OF THE CAR WAS THE CAUSE OF THE MALFUNCTIONING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10293022November 20, 2009
VEHICLE SPEED CONTROL
TOYOTA AVALON '02 ACCELERATED AND HAD NO BRAKES GOING DOWN 35-40' DRIVEWAY. WOULD KNOCK PARKED CAR THROUGH HOUSE IF I DID NOT TURN. STEERED INTO RAILROAD-TIE HOLDING BERM. BOUNCING OFF THE TIE SLOWED MOMENTUM OF CAR. WAS ABLE TO TURN. STILL CRASHED INTO PARKED CAR. TOTALED MY CAR AND PARKED CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10291505November 9, 2009
ENGINE AND ENGINE COOLING
THIS IS TO REPORT 3 INCIDENTS OF UNINTENDED ACCELERATION OF MY TOYOTA AVALON. IN EACH INCIDENT, THE CAR ACCELERATED UNEXPECTEDLY FOR A SHORT TIME WHILE DRIVING ABOUT 55MPH ON A SMOOTH LEVEL HIGHWAY. THE ACCELERATIONS EXPERIENCED CAN BE BEST DESCRIBED AS A "LUNGE". THESE INCIDENTS WERE NO IMPACT ANOMALIES. THEY ARE BEING REPORTED NOW FOR THE FIRST TIME TO SUPPORT YOUR INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279028August 1, 2009
AIR BAGS:SIDE/WINDOW
AIRBAG LIGHT ON 2002 TOYOTA AVALON WITH 65000 MILES WAS FLASHING AND TOOK TO DEALER. DIAGNOSED WITH B1141 CODE -SIDE AIRBAG SENSOR ASSEMBLY MALFUNCTION. COST TO REPAIR INCLUDED COMPLETE REPLACEMENT OF THE DRIVER SEAT AT $2000. FIND THIS COST UNREASONABLE AND DON'T TRUST DEALER THAT THERE IS NOT A CHEAPER WAY TO FIX. INTERESTING THAT I HAD TWO SIDE COLLISIONS AND IN EITHER CASE, SIDE AIRBAG DID NOT DEPLOY. DEFECTIVE AIRBAG ASSEMBLY SHOULD BE REPLACED AT NO CHARGE DUE TO SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264368April 7, 2009
AIR BAGS
MOVING THE DRIVER'S SEAT IN MY 2002 TOYOTA AVALON CAUSES THE AIR BAG LIGHT TO ILLUMINATE. MANUALLY PUSHING A CONNECTOR TOGETHER BENEATH THE SEAT - DIFFICULT AS THAT IS TO REACH - CAN EXTINGUISH THE LIGHT ON THE CONSOLE. I ASSUME THAT WHEN THE LIGHT IS ON THAT THE AIR BAG RESTRAINT IS INOPERABLE. THIS SITUATION IS CAUSED SOLELY BY THE ACTION OF ADVANCING OR REVERSING THE SEAT TO ALLOW FOR VARIOUS SIZE DRIVERS. THIS DANGEROUS ACTION HAS OCCURRED MANY TIMES DURING THE PAST 7 YEARS THAT I HAVE OWNED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262835March 23, 2009
SERVICE BRAKES, HYDRAULIC
DRIVING CAR IN PARKING LOT AT 10 MPH AND SUDDENLY WOULD NOT MOVE ANY MORE WHEN IN GEAR WHILE ENGINE RUNNING NORMALLY. FOLLOWING INDICATOR LIGHTS WERE ON: "VSC ON", "VSC OFF", AND "ABS". WHEELS WERE TOTALLY LOCKED AND WOULD NOT TURN AND TIRES DRUG WHEN VEHICLE PULLED UP FLATBED TOW TRUCK WITH WINCH. DEALER DIAGNOSED AS "FOUND BRAKES ARE LOCKED ON. FOUND MASTER CYLINDER NOT RELEASING. BRAKE FLUID IN BOOSTER". DESCRIBED TO ME BY DEALER ON PHONE THAT PIN IN MASTER CYLINDER FROZE FOR SOME UNKNOWN REASON. TOOK ALMOST 2 WEEKS FOR DEALER TO GET PART AS NATIONAL BACKORDER (WHICH COULD INDICATE A SERIOUS, FREQUENT PROBLEM WITH THIS PART). THIS COULD HAVE KILLED ME AND MY FAMILY IF OPERATING AT HIGHWAY SPEEDS WHEN PIN LOCKED. THIS APPEARS TO BE IDENTICAL TO PREVIOUS CONDITION NOTED IN ODI CLAIM 10215967 ON SAME YEAR AND MODEL OF VEHICLE. THIS IS AN EXTREMELY DANGEROUS CONDITION, SHOULD NOT NORMALLY OCCUR, BUT APPEARS TO BE HAPPENING TO MORE THAN ONE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248748November 13, 2008
SEATS, STEERING, SEAT BELTS, SUSPENSION
I PURCHASED A CERTIFIED USED CAR FROM IRA TOYOTA AND SINCE I'VE OWNED IT 4 THINGS HAVE NEVER WORKED: 1. THE SEAT BELTS ALWAYS STICK AND HAVE BEEN REPLACED AND STILL DO NOT WORK. 2. THE DRIVER'S SEAT DOES NOT MOVE FORWARD AND BACK. THE DEALER LOOKED AT IT MORE THAN TWICE AND STILL WILL NOT FIX IT. 3. THE STEERING WHEEL DOES NOT TURN SMOOTHLY AND THE DEALER DOES NOT KNOW WHY. 4. THE VEHICLE CONTINUOUSLY TURNS TO THE LEFT, EVEN AFTER ALL NEW, SUPERIOR WHEELS AND TIRES, NEW STRUTS AND TWO FRONT END ALIGNMENTS. THE DEALER: IRA TOYOTA COULD FIND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246513October 23, 2008
ELECTRICAL SYSTEM
2002 TOYOTA AVALON WITH ENGINE, VSC ON AND VSC OFF CHECK LIGHTS ON. SENSOR REPLACED AND/OR RESET X5. CHRONIC SENSOR MALFUNCTION? 1ST INCIDENT AT APPROX 20,000 MILES. VEHICLE NOW HAS 65,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228653May 22, 2008
STEERING
TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE STEERING IS OPERATIVE, IT IS VERY ERRATIC AND HARD TO CONTROL. THE STEERING WHEEL OVER COMPENSATES AND CAUSED SEVERAL NEAR CRASHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY IDENTIFIED THE FAILURE AS THE STEERING KNUCKLES. THE DEALER ALSO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,213 AND THE CURRENT MILEAGE WAS UNAVAILABLE BECAUSE THE VEHICLE IS AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216747February 2, 2008
SERVICE BRAKES, HYDRAULIC
MASTER CYLINDER SEIZED UP AND WAS UNABLE TO MOVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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