Toyota Avalon Complaints (2001)

134 consumer complaints on file.

#10091397September 21, 2004
VISIBILITY, UNKNOWN OR OTHER
BOTH VISORS (L&R) HAVE BROKEN. WHEN THE VISOR IS LATCHED OUT OF THE WAY THERE IS UNDUE STRESS ON THE HINGE AND ANCHOR CAUSING THE HINGE ASSEMBLY TO BREAK APART . THIS STRESS ALSO CAUSES THE ANCHOR THAT TO HOLDS THE VISOR AT REST TO RIP OUT. THIS IS CLEARLY IS A DESGIN FLAW AND SHOULD BE REPAIRED BY TOYOTA. I WAS TOLD OUT OF WARRANTY AT 39,000 MILES, SORRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088443August 23, 2004
TIRES:TREAD/BELT
I HAVE HAD 2 OF THE 4 GENERAL TIRES THAT CAME ON MY 2001 TOYOTA AVALON FAIL RECENTLY. FORTUNATELY NEITHER ONE CAUSED AN ACCIDENT. THE FIRST FAILURE WAS DISCOVERED WHEN I TOOK MY CAR TO THE DEALER FOR A WHEEL ALIGNMENT BECAUSE THE CAR WAS PULLING TO THE RIGHT. THE DEALER INFORMED ME THAT THE TIRE HAD SEPARATED AND I HAD THEM REPLACE IT WITH THE SPARE TIRE. I DISCOVERED THE SECOND TIRE HAD FAILED WHEN I TOOK IT TO A TIRE STORE BECAUSE IT WAS LOW AND I SUSPECTED A PUNCTURE IN THE TIRE. I ASKED THEM TO CHECK THE TIRE FOR A PROBLEM BECAUSE I HAD EXPERIENCED A SLIGHT FRONT END SHIMMY BETWEEN 5 AND 10 MPH. WHILE THE TIRE WAS BEING CHECKED THE MECHANIC DISCOVERED THAT THE TIRE HAD A SEPARATION. THESE TIRES HAVE ONLY 26,000 MILES ON THEM AND I HAVE ALWAYS KEPT THEM PROPERLY INFLATED AND I ROTATED AND BALANCED THEM EVERY 6,000 MILES. HAVE NOT CHECKED THE OTHER TWO TIRES THAT CAME WITH MY CAR BUT HAVE NOT NOTICED A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067210June 24, 2004
AIR BAGS
AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS WERE INOPERATIVE, THE DEALER INSPECTED THE VEHICLE 13 TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK THE DEALER REPLACED ALL THE WIRING, HOWEVER THE PROBLEM CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063502June 23, 2004
VEHICLE SPEED CONTROL
INTERMITTENTLY AT A STOP VEHICLE SURGED. CONSUMER HAD TO PRESS HARD ON THE BRAKE PEDAL AND PUT VEHICLE INTO PARK TO STOP. *AK THE COSUMER STATED THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076162June 14, 2004
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT STAYED ON. THE DEALER STATD THE INDICATOR SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073469May 11, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CONSUMER RECEIVED RECALL 01V072000 CONCERNING SUB FRAME FAILURE: AT ANY SPEED WHEN THE VEHICLE HITS A DIP THE BOTTOM HITS THE GROUND. THIS HAS CAUSED UNNECESSARY WEAR TO THE FRONT BUMPER AND THE UNDER SIDE OF THE VEHICLE. THIS MODEL/MAKE, AND YEAR IS ON RECALL, BUT CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071793April 29, 2004
EQUIPMENT
VEHICLE COMES EQUIPPED WITH A DEVICE THAT AUTOMATICALLY CIRCULATES THE AIR IN THE VEHICLE OR BRING FRESH AIR INTO THE VEHICLE. THE DEVICE CANNOT BE TURNED OFF MANUALLY, NOT BY THE CONSUMER OR THE DEALERSHIP. THIS POSSES A HEALTH HAZARD BECAUSE THE AIR QUALITY IN THE STATE WHERE CONSUMER LIVES IN IS BAD, AND WHEN THE DEVICE BRINGS THE BAD AIR INTO THE VEHICLE THE AIR MAKES THE OCCUPANTS SICK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062774April 1, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, AIR BAGS:FRONTAL
2001 TOYOTA AVALON SURGED FORWARD WITH THE ACCELERATOR STUCK IN THE DEPRESSED POSITION RESULTING IN A COLLISION WITH THREE PARKED CARS IN A BUSY MALL PARKING LOT. THANKS TO A SNOWBANK AND THE IMPACT OF HITTING THE THREE CARS, THE VEHICLE CAME TO A STOP WITHOUT INJURING THE DRIVER OR ANYONE ELSE. THE AIR BAGS ALSO DID NOT DEPLOY.*AK *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10063828March 24, 2004
VISIBILITY:WINDSHIELD, STRUCTURE
I HAVE A PROBLEM WITH A DISTRACTING LIGHT THAT INTERFERES WITH MY NIGHT OPERATION OF THE CAR. AT NIGHT, AWAY FROM LIGHTS, I SEE THE 140 FROM THE SPEEDOMETER AND THE E FROM THE FUEL GAGE, REFLECTED IN THE WINDSHIELD. THE IMAGE IS UPSIDE DOWN AND THE LIGHT IS A SAFETY CONCERN AS IT IS DEAD AHEAD IN THE FIELD OF TRAVEL. I HAVE ADJUSTED MY SEAT SO I AM AS LOW AS POSSIBLE, THE TOP OF MY HEAD IS ABOUT 1" FROM THE CEILING. I'VE CONTACTED THE TOYOTA DEALER. THEY STATED THEY COULD NOT SEE THE REFLECTION, BUT IF IT IS THERE, THEY REPORT "THIS IS A DESIGN FLAW AND NOTHING CAN BE DONE". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065084March 23, 2004
SERVICE BRAKES, HYDRAULIC
VEHICLE SLID TO THE LEFT AND RIGHT WITH THE WHEELS LOCKED ON A SNOWY AND ICY ROAD AT 35 MPH. *PH THE VEHICLE ENDED UP SLIDING INTO A DITCH. NONE OF THE VEHICLE'S OCCUPANTS WERE INJURED DURING THIS ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058558February 20, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
THE SENSOR THAT CAUSES THE REAR WINDSHIELD DEFROSTER TO TURN OFF MALFUNCTIONED AND CAUSED THE BACK GLASS TO OVERHEAT AND SHATTER. I HAVE A MR2 WHICH WAS NOT LISTED IN THE VARIOUS MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070778January 15, 2004
ENGINE AND ENGINE COOLING
I HAVE AN OIL ENGINE SLUDGE PROBLEM THAT TOYOTA IS TRYING TO PLACE THE CAUSE ON MY SHOULDERS. MY HUSBAND PERFORMED OIL CHANGES AT REGULAR INTERVALS AT ABOUT 4500 MILES BETWEEN EACH CHANGE. TWICE WE HAVE HAD OTHER CHANGE THE OIL. ONCE THE DEALERSHIP AND ONCE A TEXACO EXPRESS LUBE, BOTH WHICH WE WERE ABLE TO OBTAIN RECEIPTS FOR. THE PROBLEM BEGAN WHEN WE DID NOT SAVE THE RECEIPTS FROM OUR OIL AND FILTER PURCHASES. ANY AND ALL WORK DONE ON THE CAR WAS ENTERED INTO OUR MAINTANANCE MANUAL. A FEW YEARS BACK WE RECEIVED A LETTER FROM TOYOTA EXPLAINING THE SLUDGE PROBLEM AND WHAT THEY WOULD DO IF IT OCCURRED. EVIDENTLY WHAT THEY SAID ISN'T WORTH THE PAPER IT WAS WRITTEN ON. THEY WANT ME TO PAY $750 TO THE DEALERSHIP BEFORE THEY WILL DO ANY WORK ON THE CAR. $250 IS FOR INCIDENTIAL WORK THAT MIGHT HAVE TO BE DONE IN RELATION TO THE SLUDGE PROBLEM AND THE OTHER $500 IS A DEDUCTABLE. EXCUSE ME BUT NO WHERE IN THE LETTER OR MY WARRANTY AND OWNERSHIP MANUALS DOES IT STATE THAT IF WE PERFORM THE WORK WE ARE REQUIRED TO KEEP OUR RECEIPTS. I SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP, WHO TRIED TO REFUSE TO GIVE ME THE NAME OF THE DISTRICT MANAGER, AND DID REFUSE TO GIVE ME A PHONE NUMBER THAT I COULD REACH HIM AT. HE SAID OUR LOG OF THE WORK WASN'T GOOD ENOUGH FOR THE TOYOTA CORP., AND THAT PEOPLE HAD BEEN KNOWN TO FALSIFY RECORDS. I HAVE NEVER HAD MY INTEGRITY QUESTIONED BEFORE BUT NOW BECAUSE OF TOYOTA'S BUILDING OF AN ENGINE PRONE TO THIS TYPE OF FAILURE ALL THE SUDDEN I'VE BECOME A LIAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071233January 15, 2004
ENGINE AND ENGINE COOLING
OIL SLUDGE BUILD UP IN 3.0 LITER IMZ V6 ENGINE. WAS TOLD THE ENGINE WOULD HAVE TO BE COMPLETELY REBUILT NEW PISTONS, RINGS, BEARINGS ETC. HAVE NOT BEEN TOLD OF ANY EXTENDED WARRANTY, WAS TOLD I WOULD ONLY HAVE THE REMAINING WARRANTY ON CAR. I WAS ALSO TOLD THAT THEY DIDN'T KNOW WHAT CAUSED THE SLUDGE BUILD UP. IF THIS IS TRUE HOW CAN THEY REPAIR THE ENGINE? IF THEY DON'T KNOW WHAT CAUSED IT TO FAIL IN THE FIRST PLACE. THEY CAN REBUILD THE ENGINE BUT IT WILL JUST BUILD UP WITH SLUDGE AGAIN IF THEY DON'T FIX THE PROBLEM....AND WHAT ABOUT RESALE VALUE? NO ONE WILL BUY THIS CAR WITH THIS ENGINE IN IT IF THEY KNOW ABOUT IT. AS FOR ME I WANT SOMETHING ELSE, I WANT BACK WHAT THIS CAR'S ENGINE PROBLEMS HAS COST ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069101January 15, 2004
ENGINE AND ENGINE COOLING
THE OIL LIGHT CONTINUES TO BE ILLUMINATED DESPITE FREQUENT OIL & FILTER CHANGES . THE CHECK ENGINE LIGHT HAS ALSO BEEN ILLUMINATED. THE ENGINE IS REQUIRING OIL APPROXIMATELY EVERY 500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050542December 15, 2003
VEHICLE SPEED CONTROL
SPEEDOMETER WAS NOT WORKING PROPERLY, IT PROVIDED WRONG INFORMATION. DEALER NOTIFIED. DEALER STATED SORRY NO WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048758November 28, 2003
SUSPENSION
CONSUMER STATED TIRES WORE OUT PREMATURELY. THE TIRES HAD BEEN REPLACED 5 TIMES. CONSUMER BELIEVED THAT VEHICLE WAS MISALIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047722November 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE WARNING LIGHT AND VSC AND VSC OFF LIGHT WENT ON WHILE DRIVING!. DEALER INDICATED THAT A VALVE IN THE CHARCOAL CANISTER ASSY. WAS SHORTING OUT. THE COMPONENT IS PART OF THE EMISSIONS SYSTEM AND THE VSC IS PART OF THE SAME CIRCUIT HENCE BOTH SETS OF WARNING LIGHTS WENT ON. DEALER INDICATED THAT IF YOU TOP OFF THE TANK THE EXTRA GAS SPILLS OVER INTO THE CANNISTER AND CAN OVERWHELM THE VALVE CAUSING EXCESSIVE USAGE AND POSSIBLE SHORTING. I INDICATED THAT I HAVE NEVER TOP'D OFF THE TANK IN THIS CAR, DEALER HAD NO OTHER EXPLANATION. PART IS NOT COVERED UNDER THE TOYOTA $1200 EXTRA CARE GOLD EXTENDED WARRANTY, AND COST TO REPLACE UNIT WAS $507.32, INCLUDING $85.00 CHARGE FOR COMPUTER DIAGNOSTIC. NOTE:53K ON CAR AND HAVE HAD NO UNSCHEDULED WORK DONE ON CAR SINCED IT WAS PURCHASED NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048232November 19, 2003
SUSPENSION:REAR
CONSUMER TOOK VEHICLE TO DEALER FOR ROUTINE SERVICE, AND TECHNICIAN INDICATED THAT BOTH REAR WHEEL BEARINGS NEEDED TO BE REPLACED. VEHICLE WAS NO LONGER UNDER WARRANTY, AND WILL COST $1,200 AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041174October 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL GELLING. MY 2001 AVALON XLS HAS 42,000 MILES AND IS IN THE SHOP FOR EXTENSIVE REPAIRS DUE TO OIL GELLING. I CHANGED THE OIL REGULARLY AND THERE IS NO REASON FOR THIS TO HAPPEN ABSENT A DEFECT IN THE DESIGN. I HAVE BEEN A LOYAL TOYOTA CUSTOMER AND THIS IS MY 4TH TOYOTA CAR. DEPENDABILITY IS THE NO. 1 PRIORITY FOR ME. TO ADD INSULT TO INJURY, BECAUSE I MUST DEPEND ON MY VEHICLE WHILE IT WAS IN THE SHOP I DECIDED TO TRADE IT IN FOR A 2004 LEXUS. IMAGINE MY DISGUST WHEN THE DEALER DISCOUNTED THE VALUE OF THE TRADE-IN BECAUSE OF OIL GELLING. A LOT OF PEOPLE ARE HAVING THIS PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034541September 12, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH, THE DRIVER SWERVED TO AVOID HITTING A SQUIRREL, THE VEHICLE LEFT THE ROAD AND HIT TWO TREES AND NONE OF THE AIR BAGS DEPLOYED. DRIVER SUFFERED BRUISES, DAMAGE TO VEHICLE WAS NOT KNOWN. *AK PLEASE PROVIDE VIN NUMBER UPON RECEIPT OF THIS COMPLAINT. VEHICLE WAS TOTALED. *PH *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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