Toyota Avalon Complaints (2006)
360 consumer complaints on file.
- #10292299November 16, 2009ENGINE AND ENGINE COOLING
HIGH PRESSURE OIL LINE BROKE. AC LIGHT BEGAN BLINKING, THEN CAR STARTED LEAVING OIL PATHS IN AND OUT OF DRIVEWAY. DEALER FOUND NO AC PROBLEM, ATTRIBUTED TO OIL ALL OVER THE UPPER ENGINE COMPARTMENT. THEY STATED THREE OTHER LINES RECENTLY REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292198November 15, 2009VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TOYOTA HAS ISSUED A LETTER REGARDING NHTSA CAMPAIGN #09V388000, I BELIEVE THAT THE PROBLEM WITH CONTINUOUS ACCELERATION IS CAUSED NOT BY THE CARPET (WHICH IS A LUDICROUS STORY) BUT BY THE FAULTY CONTROL MECHANISM (PERHAPS, COMPUTER CHIPS) USED IN THE CRUISE CONTROL. MY 2006 AVALON HAS A LASER-GUIDED CRUISE CONTROL WHICH AUTOMATICALLY SLOWS DOWN MY VEHICLE WHEN IT APPROACHES TOO CLOSE TO THE VEHICLE AHEAD OF IT. AFTER A SAFE DISTANCE IS ATTAINED, IT THEN ACCELERATES TO KEEP UP WITH THE VEHICLE AHEAD. I HAVE NOTICED THAT SOMETIMES IN SO DOING, THE VEHICLE SURGES AS IF I WERE FLOORING THE GAS PEDAL. IT IS SCARY WHEN IT LUNGES FORWARD WITH SUCH A FORCE. I AM NO LONGER USING THE CRUISE CONTROL FOR THIS REASON. I BELIEVE THAT THE PROBLEM IS IN CERTAIN CRUISE CONTROL DEFECT. CARPET HAS NOTHING TO DO WITH IT. THAT SOUNDS LIKE A SMOKE SCREEN. PLEASE INVESTIGATE VIGOROUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292075November 13, 2009VEHICLE SPEED CONTROL, EQUIPMENT
THIS IS NOT A COMPLAINT, BUT A FOLLOW UP TO COMPLAINTS REGARDING THE TOYOTA AUTOMOBILE THAT THEIR THROTTLE STICKS OPEN CAUSING UNWANTED ACCELERATION. MARCH 2006 I BOUGHT A NEW TOYOTA AVALON XLS FROM DAVID BRUCE, BOURBONNAIS, IL. ABOUT SIX MONTHS FOLLOWING THIS PURCHASE, I WAS PULLING AWAY FROM A RED LIGHT ACCELERATING RATHER QUICKLY. WHEN I LET UP ON THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE. WHILE APPLYING THE BRAKE WITH THE LEFT FOOT, I PUT MY RIGHT FOOT UNDER THE ACCELERATOR PETAL IN AN EFFORT TO RAISE IT. IT WAS NOT STUCK IN A DOWNWARD POSITION AND I WAS ABLE TO RAISE IT UP AND DOWN WITH MY FOOT WITH THE CAR STILL ACCELERATING. AT THIS POINT I STOMPED ON THE ACCELERATOR PETAL MANY HARD TIMES WITH MY RIGHT FOOT. FINALLY THE PROBLEM RESOLVED ITSELF AND THE ACCELERATION STOPPED. I TRIED TO DUPLICATE THIS PROBLEM MANY TIMES AFTERWARDS WITHOUT SUCCESS. I LOOKED AT THE ACCELERATOR PETAL, FLOOR MAT, AND THE AREA AROUND IT TO MAKE SURE THAT THERE WAS NOTHING THE MIGHT HAVE CAUSED THIS PROBLEM. I TALKED TO DAVID BRUCE ABOUT IT AND FIGURED IT WAS A FREAK OCCURRENCE. OVER THE PAST TWO YEARS I NEVER THOUGHT ABOUT IT AGAIN UNTIL THE NEWS MEDIA AND TOYOTA BEGAN AN INVESTIGATION INTO THE PROBLEM. WHEN THIS PROBLEM OCCURRED, I DID NOT THINK OF USING THE START/OFF BUTTON TO SHUT OFF THE ENGINE, BUT AM AWARE OF IT NOW. THE REASON FOR THE LETTER IS THAT TOYOTA IS LOOKING AT THE DRIVER SIDE FLOOR MAT AS A POSSIBLE PROBLEM AND I FEEL THAT THIS IS NOT THE AREA WHERE THE PROBLEM IS OCCURRING. IN MY CASE I AM 95 PERCENT CERTAIN IT WAS NOT A FLOOR MAT THAT CAUSED THE ACCELERATION AS I WAS ABLE TO PUT MY FOOT UNDER THE ACCELERATOR PEDAL WITHOUT THE DECREASE ITS ACCELERATION. BUT, IN ALL FAIRNESS TO TOYOTA, THERE COULD HAVE BEEN AN UNKNOWN REASON WHY MY FLOOR MAT INTERACTED WITH THE ACCELERATOR PETAL THAT I DID NOT SEE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291528November 9, 2009VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 TOYOTA AVALON. WHILE ATTEMPTING TO ACCELERATE ONTO THE HIGHWAY RAMP, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR. SHE USED HER RIGHT FOOT TO SEPARATE THE ACCELERATOR PEDAL FROM THE FLOOR OF THE VEHICLE. SHE WAS ABLE TO DISCONTINUE THE UNINTENDED VEHICLE ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 19000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291042November 5, 2009VEHICLE SPEED CONTROL
I CONCUR WITH THE TOYOTA OWNERS WHO ARE SAYING THAT THE PROBLEM IS SOME ELECTRONIC GLITCH. I HAVE ALSO EXPERIENCED THIS. I ONLY HAVE THE CARPET MATS, NOT THE ALL WEATHER ONES, AND JUST HAD THEM CHECKED AT THE DEALER AND THEY ARE PROPERLY FASTENED. MY CAR MOST OFTEN EXPERIENCES A PROBLEM ( ON OCCASION) WHEN YOU "YIELD" AT AN INTERSECTION AND DON'T STOP--THE CAR BUCKS OR THEN BOLTS. IT NEEDS MORE LOOKING INTO. THESE HIGH SPEED ACCELERATIONS BEING REPORTED ARE SCARY!*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291089November 5, 2009VEHICLE SPEED CONTROL
I HAVE A 2006 TOYOTA AVALON AND HAVE HAD THE ACCELERATOR GET STUCK FOUR TIMES OVER THE PAST TWO YEARS. EACH TIME WAS WHEN I WAS PUSHING THE ACCELERATOR DOWN HARD TO GAIN SPEED. THREE TIMES I WAS FORCED TO PUT BOTH FEET ON THE BRAKES AS HARD AS I COULD TO SLOW THE ACCELERATION AND LUCKILY I WAS IN OPEN STRETCHES WHERE I DIDN'T HAVE INTERSECTIONS OR ONCOMING TRAFFIC TO CONTEND WITH. THE FOURTH TIME WAS JUST RECENTLY, AFTER I HAD HEARD ABOUT THE RECALL AND AFTER I HAD VERIFIED THE FLOOR MATS WERE SECURED PROPERLY. I ACTUALLY REACHED DOWN WITH MY RIGHT HAND AND UNSTUCK THE ACCELERATOR. THE FLOOR MAT WAS NOT IN CONTACT WITH THE ACCELERATOR AT ALL. THIS IS A VERY UNSAFE CONDITION. WHEN THIS HAS HAPPENED, IT HAS BEEN TERRIFYING AND I AM LUCKY IT DID NOT HAPPEN ON A BUSY STREET. I LITERALLY HAD TO PUT THE FULL FORCE OF BOTH FEET ON THE BRAKES TO SLOW DOWN THE UNCONTROLLED ACCELERATION. WHEN I DRIVE NOW, I AM VERY CAREFUL NOT TO FULLY ENGAGE THE ACCELERATOR, FOR FEAR OF IT GETTING STUCK AND I ALSO MAKE SURE I'M ABLE TO REACH DOWN TO GRAB THE ACCELERATOR IF IT GETS STUCK AGAIN. I HAVE TOLD MY WIFE ABOUT THIS TO MAKE HER AWARE OF THE PROBLEM AND A WAY TO "FIX" IT WHILE DRIVING, BUT THIS IS NOT AN ACCEPTABLE CONDITION AND TOYOTA IS WRONG IN SAYING IT'S STRICTLY A FLOOR MAT ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290925November 4, 2009POWER TRAIN
SINCE OWNING A 2006 TOYOTA AVALON I HAVE COMPLAINED ABOUT THIS CAR SURGING & TAKING OFF. FLOOR MATTS ARE NOT A ISSUE SINCE THE WERE REMOVED ON THE DRIVERS SIDE LAST YEAR.. TOYOTA TELLS ME THAT THEY COULD NOT FIND A PROBLEM. THIS HAS HAPPENED SEVERAL TIMES, NOT JUST ONE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290571November 2, 2009ENGINE AND ENGINE COOLING
2006 TOYOTA AVALON OIL RETURN LINE TO ENGINE MADE OF RUBBER BREAK AT HIGH SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290520November 1, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HESITATES, JUMPS, AND BUCKS AND ACCELERATION IS VERY UNEVEN. WHEN ACCELERATING FROM 0 MPH (I.E. AT A RED LIGHT), THE CAR HESITATES, AND THEN AT APPROX. 20 MPH, WHILE KEEPING THE GAS PEDAL STEADY, THE RPM'S REV UP, AND THE CAR ACCELERATES WILDLY. WHEN THE TRANSMISSION SHIFTS AT AROUND 20 MPH, IT FEELS LIKE IT SHIFTS INTO A GEAR ABOVE WHAT IT SHOULD BE. THE CAR ALWAYS FEELS LIKE IT IS IN THE WRONG GEAR. THIS CAUSES PROBLEMS WHEN ACCELERATING AND BRAKING AND HAS CAUSED NUMEROUS "CLOSE CALLS." *TR THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY MADE A MINOR ADJUSTMENT TO THE SHIFTING POINTS IN THE TRANSMISSION. UPDATED 02/17/10.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289664October 24, 2009ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 2006 TOYOTA AVALON LIMITED WHEN THE OIL LINE APPARENTLY LET GO SPEWING OIL ALL OVER THE ENGINE CAUSING IT TO SMOKE. ALL THE OIL DRAINED FROM THE ENGINE AS A RESULT, CREATING AN ENVIRONMENTAL HAZARD. THE TOYOTA DEALER THAT REPAIRED THE LINE MENTIONED THAT THERE WAS A BULLETIN FROM TOYOTA ALERTING DEALERS TO THE PROBLEM BUT IT IS NOT A RECALL. A REVIEW OF EDMUNDS AND OTHER WEBSITES SHOWS A LONG LIST OF COMPLAINTS REGARDING THIS SPECIFIC ENGINE FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289678October 24, 2009ENGINE AND ENGINE COOLING
MY WIFE WAS PARKED IN A SHOPPING CENTER PARKING LOT. SHE BACKED OUT OF THE SPOT THE CAR WAS IN AND STARTED TO GO FORWARD. THE CAR BECAME UNCONTROLLABLE AND WENT IN CIRCLES UNTIL IT FINALLY WENT UP ON A CURB IN THE PARKING LOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10288663October 16, 2009STEERING
STEERING WAS BINDING ON MY 2006 TOYOTA AVALON UNDER SLOW SPEED RIGHT HAND TURNS. DEALER ACKNOWLEDGED THIS AS A KNOWN SAFETY ISSUE WITH MULTIPLE TOYOTA MODELS BUT REFUSED TO COVER ANY OF THE COST OF REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10288539October 15, 2009ENGINE AND ENGINE COOLING:ENGINE
CAR HAS MAJOR OIL LEAKAGE ON MY 300+ MILE DRIVE DOWN TO LA FROM SAN JOSE. THAT MORNING, THE CAR IS DRY AND FINE. THE CAR HAS ALWAYS BEEN MAINTAINED BY THE DEALER. THERE WAS NO INDICATION OF OIL LOSS. THE OIL LIGHT DID NOT EVEN GO ON. LUCKILY WE TOOK A PIT STOP AT COALINGA, WHERE WE NOTICE BURNING SMELL AND SMOKE WAS EVERY WHERE (AFTER THE CAR WAS PARKED). WHEN I CHECKED THE OIL LEVEL, THERE WAS NO OIL LEFT AS INDICATED ON THE DIPSTICK. THE CAR WAS TOWED TO THE NEAREST TOYOTA, WHICH DID NOT BELIEVE THAT THERE'S A PENDING TSB ON THIS LINE, SO THEY CHARGED US FOR REPLACING IT. UP UNTIL NOW, I'M AFRAID TO TAKE THE CAR FOR LONG DISTANCE DRIVE. I DON'T KNOW IF ANY DAMAGE TO THE ENGINE WAS DONE DUE TO LACK OF OIL. AFTER I GOT HOME, I CONTACTED LOCAL DEALER, BUT THEY REFUSE TO LOOK AT IT, UNLESS I PUT OUT MONEY FOR THE DIAGNOSTIC. MY COMPLAINT AND CONCERN IS THAT THE PART THAT GOT REPLACED IS THE SAME PART THAT FAILED. SINCE THIS IS A KNOWN ISSUE, I'M AFRAID THIS PROBLEM WILL REPEAT AGAIN IN ABOUT ANOTHER 44000 MILES, WHICH THE CAR IS ALREADY OUT OF WARRANTY. ALSO, THE OIL LIGHT NEVER CAME ON, SO IT PROVES VERY DANGEROUS WHILE DRIVING ON THE LONG TRIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10288570October 15, 2009POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
I WAS TRAVELING ON THE NY I-87 IN MY 2006 TOYOTA AVALON FOR APPROXIMATELY 30 MINUTES WHEN THE "CHECK ENGINE" LIGHT ILLUMINATED. WITHIN A MINUTE OR SO, THE "CHECK OIL" LIGHT STARTED BLINKING SLOWLY AT FIRST, THEN AFTER ABOUT 30 SECONDS IT WAS ON CONTINUOUSLY. BY THIS TIME I HAD PULLED OFF INTO A GAS STATION. AS I WAS PULLING INTO THE STATION THE ENGINE WAS MAKING A LOUD CLICKING NOISE. AFTER IT WAS PARKED, I CHECKED THE DIPSTICK AND THERE WAS NO OIL REMAINING IN THE ENGINE. THE UNDERSIDE OF THE CAR, INCLUDING INSIDE OF WHEELS AND BRAKES WAS COMPLETELY COATED WITH OIL AS WELL AS THE BACK OF THE TRUNK. PRESUMABLY FROM THE SPRAY UNDERNEATH WHILE TRAVELING @ 65-70MPH. I THEN PURCHASED 3 QUARTS OF OIL, PUT IT IN THE ENGINE AND IT DRAINED ONTO THE GROUND. THE MECHANIC STATED THERE IS A PIN HOLE IN THE RUBBER SECTION OF THE OIL LINE. THE USE OF A RUBBER HOSE FOR A PRESSURIZED FLAMMABLE LIQUID SYSTEM IN THIS LOCATION IS ABSOLUTELY RECKLESS. AT A MINIMUM, IT SHOULD BE SOME SORT OF ARMORED OR SHIELDED HOSE. I'M AMAZED THE CAR DIDN'T START ON FIRE FROM BEING DOUSED WITH FIVE QUARTS OF OIL LEAKING FROM THE RUPTURED HOSE. THE SERVICE PERSON AT THE DEALERSHIP INDICATED THIS IS A COMMON PROBLEM WITH 2006 AVALONS AND HE COULDN'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ISSUED. THE ENGINE REPAIRS CAUSED BY THIS DEFECT WILL COST ME UP TO $5000. TODAY I FOUND AT LEAST A 1000 COMPLAINTS REGARDING THIS SAME ISSUE ON CARCOMPLAINTS.COM AND ABOUTAUTOMOBILE.COM. I WOULD HATE TO SEE A DEATH RESULT IN THIS ISSUE CAUSED BY FIRE DUE TO HOT OIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286099October 2, 2009VEHICLE SPEED CONTROL
LASER GUIDED CRUISE CONTROL IS UNSAFE...ON CURVES IT IDENTIFIES CARS APPROACHING AS IN FRONT AND PUTS ON THE BRAKES AND MOTOR ACTIVATES TO STOP THE CAR. HAD THIS IN A COUPLE OF TIMES BUT DID NOT GET BETTER. HAVE TO DRIVE WITH IT TURNED OFF. BELIEVE THAT TOYOTA HAS NOW QUIT OFFERING THIS UNSAFE OPTION ON THEIR NEWER MODELS. SHOULD HAVE REPORTED THIS EARLIER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285914October 1, 2009VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 TOYOTA AVALON. SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHEN ENTERING A PARKING SPACE. AS A CONSEQUENCE, SHE CRASHED INTO ANOTHER VEHICLE. HER KNEE WAS INJURED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10284630September 19, 2009POWER TRAIN, ENGINE AND ENGINE COOLING
THE CAR A/C STOPPED FUNCTIONING AND I SOON LOST MOST OF MY OIL. I WAS LEFT ON A SUNDAY WITHOUT MUCH OIL AND HAD TO GET THE CAR TOWED TO THE DEALER. THE REPLACED THE OIL LINE AT NO CHARGE AND LUCKILY I HAD AAA TOWING INSURANCE. I WAS OUT ON THE ROAD WITHOUT OIL IN THE CAR!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284372September 17, 2009POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
AVALON LIMITED 3.2L V6 * AUTOMATIC TRANSMISSION * 72,900 MILES WELL, THIS IS MY 3RD TOYOTA, THE CAR WAS RUNNING FINE UP UNTIL THURSDAY NIGHT WHEN I STARTED THE CAR I HEARD A CRANKY FAN LIKE NOISE, I DID NOT KNOW WHAT IT WAS AFTER I DROVE SHOPPING AND CAME BACK AFTER 2-3 MILES AND PARKED THE CAR ON MY DRIVEWAY IN THE DARK. NEXT MORNING WHEN I PULLED MY CAR OUT OF THE DRIVEWAY THE NOISE CONTINUED AND I SAW A POOL OF ENGINE OIL ALL OVER, I CALLED THE DEALER IMMEDIATELY AND SURPRISINGLY THEY OFFERED TO REPAIR THE CAR THE SAME DAY (SAME DAY APPOINTMENTS-NEVER HAPPENED BEFORE EVEN FOR JUST OIL CHANGES) AFTER TAKING A LOOK THEY SAID THE OIL LINE NEEDS TO BE FIXED AND COST WOULD BE $450 FOR A HALF DAYS WORK. I CALLED BACK THE EVENING AND WAS TOLD NOW THEY CALLED TOYOTA AS THEY DON'T KNOW WHAT WAS WRONG BUT HAVE NOT HEARD FROM TOYOTA SO I WONT GET MY CAR UP UNTIL AFTER LABOR DAY WEEKEND- (HAD TO GET A RENTAL FOR A WEEK) NEXT WEEK, THEY TOLD BE THE GEAR SHAFT CRACKED AND GASKETS NEED REPLACEMENT AND A 16 HRS JOB AND WOULD COST APPROX $6000 TO REPAIR "BUT TOYOTA WILL COVER 50%" EVEN THOUGH I AM OUT OF 60,000 MILES WARRANTY. I DID SOME RESEARCH AND FOUND THIS IS A MANUFACTURER DEFECT. I WALKED IN TO DEALER TO SEE MY CAR AND THE MECHANIC SHOWED ME THE BROKEN PART AND TOLD ME TOYOTA HAS SINCE REDESIGNED THIS PART SO IT DOES NOT BREAK AND CAUSE SUDDEN OIL LEAKS- ONCE THE NEW PART IS REPLACED I SHOULD NOT EXPECT MORE SIMILAR PROBLEMS- I AM KEEPING MY FINGERS CROSSED. I CALLED TOYOTA AND THEY MADE A NOTE OF MY PROBLEM BUT SAID I HAVE TO GET THE NUMBER OF THE TOYOTA REGIONAL MANAGER FROM THE DEALER WHO SAID HE CANNOT LET ME TALK DIRECTLY DUE TO" BUSINESS RELATIONSHIP WITH HIM". I TOLD THEM ITS NOT FAIR FOR THE CUSTOMERS TO PAY FOR THE MANUFACTURING FAULTS OF TOYOTA. FINALLY THE "HIDDEN" TOYOTA REGIONAL MANAGER OFFERED TO SETTLE FOR PAYING 2/3 RD FOR MY CAR'S REPAIR. I AM CONCERNED ABOUT OTHERS DRIVING THE AVALON AND A BIG COVER-UP BY TOYOTA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284100September 16, 2009ENGINE AND ENGINE COOLING:ENGINE
EXPERIENCED A LEAK IN THE "VVTI" OIL LINE TO THE REAR CYLINDER BANK IN THIS TRANSVERSE MOUNTED V6 ENGINE AT 78,000 MILES. FORTUNATELY, THIS WAS DISCOVERED BEFORE ENGINE FAILURE OR DAMAGE TO SURROUNDING EQUIPMENT OCCURRED. SEARCHING ONLINE, HAVE FOUND OTHERS WERE NOT SO FORTUNATE. THIS PROBLEM IS A SAFETY CONCERN BECAUSE IT COULD LEAD TO SUDDEN ENGINE FAILURE AS WELL AS THE POTENTIAL FOR ENGINE FIRE AS OIL LEAKS ON HOT PARTS. THE REPAIR COST WAS $202 FOR LABOR. TOYOTA PAID FOR PARTS NEEDED FOR THE REPAIR AS PART OF A CUSTOMER SATISFACTION RESPONSE AFTER A COMPLAINT WAS MADE. THERE SHOULD BE A RECALL TO REPLACE THIS PART, AS MY RESEARCH ONLINE REVEALS IT TO BE OCCURRING TO MANY PEOPLE WHEN THEIR CARS ARE OVER 70,000 MILES AND THEREFORE OUT OF THE NORMAL WARRANTY PERIOD. THIS IS CLEARLY A DEFECT AND NOT A NORMAL WEAR ITEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283332September 8, 2009ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2006 TOYOTA AVALON. ON SEPTEMBER 4, 2009, HE STATED THAT THERE WAS A RETURN FUEL LINE IN THE FUEL PUMP AND WAS AT RISK OF CAUSING A FIRE IF THE LINE WERE TO BREAK. HE ALSO OBSERVED THAT THERE WAS AN OIL LEAK ON THE FLOOR AND CONFIRMED THAT THERE WAS NO OIL ON THE DIPSTICK AND A LARGE AMOUNT OF OIL LEAKED ONTO THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER THE EXTENDED WARRANTY AND THAT THERE WERE NO RELATED RECALLS. THE PART NECESSARY TO REPAIR THE VEHICLE IS ON BACK ORDER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND THE POSSIBILITY THAT A FIRE COULD HAVE OCCURRED. THE FAILURE AND CURRENT MILEAGES WERE 77000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0