Tesla Model Y Complaints (2021)

1,096 consumer complaints on file.

#11490239October 20, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was going on I-95 North (Palm Beach County) on Autopilot (and I had Full Self Driving enabled in my car). It was raining, and I was at moderate speed, I would say 45-50 mph. The car started spinning uncontrollably. By miracle nodoby hit me, the card corrected after what I believe were 2 spins and continue on the same direction as traffic. I believe, with the nerves of the moment, that about 45 to 60 seconds later, I put auto pilot again, not knowing what hapened. And the car, out of nothing, started spininng again. 3 times, and I hit the opposite wall of the highway. By another miracle, nobody hit me (rush hour, I-95 north, 820am)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490091October 20, 2022
UNKNOWN OR OTHER
Windows on certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles and model year 2019-2022 Model Y vehicles to correct performance of automatic window reversal systems to comply with regulatory standards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489809October 18, 2022
VISIBILITY
The contact owns a 2021 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 221V7020000 (Visibility). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and informed the contact that there would be a delay in the software update. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489803October 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife and I recently drove cross country in our Tesla Y. Occasionally, we had the forward collision warning go off for no reason. More importantly, when we had the adaptive cruise control on and particularly when the autopilot system on, we experienced episodes of sudden braking when there were no other vehicles or other objects in the vicinity. This happened, on average, once or twice every 30 minutes. It got to the point where we had to keep the cruise control off because it seemed to put us in potentially dangerous situations. My car’s software is and was up to date. I contacted Tesla about this issue. They blew me off. Thanks. Steve Steinberg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489438October 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The "Traffic Aware Cruise Control" and "Auto Steer". Yes, available for inspection. During driving on a long highway trip with these features turned on, the car suddenly braked severely for no reason(no objects or other vehicles were in front of car). This caused a large truck, which was following me to also brake and nearly collided with my car's rear. Repeat experiences like this "phantom braking" occurred. Based on other reports, this is common in other Teslas. No warning alerts in car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489412October 15, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on freeway on a clear day with no other cars in front of me the car suddenly hard brakes such that one could feel the anti locking activating. I was lucky there were no cars behind me or it would have been vary dangerous. There was a car on my right but it was holding its lane and there was no visible reason for emergency braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489349October 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on cruise control, the vehicle frequently brakes hard at highway speeds, jerking our bodies and forcing cars behind us to brake hard as well. Sometimes this happens when we’re beside a semi truck or a car changes lanes far in front of us, but often there’s nothing. There is no warning prior to the braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488745October 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
I started a drive from my house. I entered a destination into the NAV system, it plotted a route. I then proceeded to start my drive. When I tried to backup, the backup cameras did not display any video, I waited over 1 minute and there was still no video. I then proceeded with my drive. The car would not start the cruise control, autopilot or FSD functions. Whenever I tried to engage the systems the car would state that they are unavailable. At this time, I also noticed that the NAV system was not updating the display, it continued to display the same image that showed that I was at home in the driveway. After 15 minutes, I pulled into a parking lot to video the problem. First, I put the car in reverse and recorded that the cameras did not display video for over 30 seconds, I then started to drive and recorded that the navigation display was not updating. The display that usually has the lane markings and displays the other vehicles was also not working, there was no information other than a picture of my car with a totally blank gray area around it. I have contacted Tesla about the problem, but they keep saying that they don't detect any problem with the car. I sent them the video and am waiting to hear back from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488635October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking on 4-lane highway with no other vehicles near.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488529October 9, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle was driving with auto steer enabled at 65 mph on freeway and braked unexpectedly and unnecessarily 3 times within a few minutes. Each time it occurred, I canceled auto steer and re-engaged. At no time were any obstructions or objects visible in front of the vehicle, and at no time did any warning lights or messages appear, the car simply braked without notice. Safety was at risk as cars behind me were traveling closely and were not expecting my car to brake suddenly, although I responded quickly enough to prevent further braking and accelerated out of danger. I have researched "phantom braking" and it seems this incident is exactly what was described in those reports. The car has not been inspected since the incident. I am hesitant to use auto steer since I do not trust that the cameras are adequately detecting what's in front of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487488October 2, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control has failed many times. Recently had adaptive cruise control set at 75 mph on interstate. With no warning, the car instantly slowed to 55 mph. If a car would have been behind me I would have been rear-ended. Or worse, if someone behind me thought I was intentionally braking hard or "squating" they could become angry and instigate a road rage incident. The car provided zero warning before it braked. The car has not been inspected yet. Yes, the car is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486998September 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When in autopilor mode (cruise controll) the vehicle ocassionally brakes for no known reason (phantom braking). This usually happens at the crest of hill if there is a guard rail. or if there is a low overpass overhead. I have reported this before (it is an ongoing problem) and discuss with Tesla representatives who reply that the car will "learn" to avoid this behavior. It is an obvious collision danger if someone is following closely. On 09/27/2022 this occured 8-10 times during a 600 mile trip
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486476September 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
5YJYGDEE2MF161659 VIN 2021 Tesla Model Y AWD with basis cruise control This last weekend we drove from our home in Arroyo Grande CA to the Mammoth Lakes area. Enroute, we experienced a number of unneeded emergency braking events while on the highways at speed (65-72 mph). While this happened about a dozen time, 5-6 of them were significant slow downs and could have caused us to be rear ended. In none of these events was there any reason for the emergency braking. One happened when another car was approaching from the rear quickly to pass. These events led us to stop using the cruise control entirely for the last 2 hours of our trip home. I have not yet contacted Tesla about this which I will be doing right after I submit this report. Prior to this, the adaptive cruise control had functioned normally with very few unexpected emergency braking events in the last year or so. We did disable the feature of “automatic emergency breaking” but that had no effect at all. This is a serious issue that need to be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486130September 23, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486119September 23, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486040September 23, 2022
SUSPENSION:SUBFRAME/MOUNTING BRACKET, SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle was taken to the local dealer for a wheel alignment, and at that time he was informed that the lower control link subframe needed to be replaced. The vehicle was repaired. The contact then stated that while his wife was making a right turn, the front passenger’s side control arm and wheel detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the two control arm bolts needed to be replaced. The contact was informed that the vehicle needed to be taken to the dealer. The vehicle was then towed to the local dealer, who confirmed the independent mechanic’s diagnosis; however, the contact referenced NHTSA Campaign Number: 21V835000 (Suspension) as a possible solution to the failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 32,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485884September 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485537September 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle is experiencing “phantom braking”. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485074September 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483563September 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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