Tesla Model S Complaints (2022)

136 consumer complaints on file.

#11541520August 29, 2023
UNKNOWN OR OTHER
Tesla floor Mats are being held in place by small pieces of Velcro. These mats continually slide and get stuck under the pedals. Tesla has refused to address this common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535757August 1, 2023
SUSPENSION
Severe inner tire wear on the rear tires of Tesla Model S and X. I have a brand new 2022 Model S Long Range model and started noticing heavy inner tread wear on the OEM tires at only 15k miles. The car defaults the suspension to "Low" which goes into negative camber and wears out the inside of the rear tires. This is a known problem and discussed often online. See such forums from other owners: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9D-rear-tire-woes-factory-defect.269394/page-1 T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534339July 25, 2023
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car has a small capacitive touch button for horn instead of center-press. During emergency incidents, it is not possible to react quickly and hit the horn, which has led to several near-misses due to a delay in alerting other drivers with the horn while searching for the horn button, which moves as the wheel (yoke) turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529676June 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking continues to be a problem. I've never had it happen in the city or in traffic. I also owned a 2015 Tesla MS that NEVER had a phantom braking problem. For me PB has always occurred on a freeway with no traffic around at all. No overpass involved. Suddenly TACC thinks it must apply the brakes. Surely at least Tesla could log this kind of event and fix it. It's aggravating for me as a driver and terrifies passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526515June 12, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526512June 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Dangerous Phantom Braking: this has occurred many times including very dangerous situations in high speed interstate hwy settings. The car will slam on the brakes for no apparent reason often with cars following closely behind. I have completely stopped using “full self driving” as it is a death trap and people will certainly die because of its use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515686April 5, 2023
UNKNOWN OR OTHER, STEERING
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514107March 27, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While utilizing the car’s cruise control (TRAAC) and the advanced autopilot features, the car brakes often, unexpectedly and without warning when there are no hazards or vehicles in its path. This is a well documented problem called “phantom braking” involving Teslas. My experiences include traveling on straight open highway with no other vehicle’ within hundreds of yards. Scary and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511466March 12, 2023
STEERING
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509924March 2, 2023
STRUCTURE:BODY
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509551February 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508830February 23, 2023
STRUCTURE:INTERIOR PANELS:DASHBOARD
1) Lower drivers knee airbag panel improperly installed. Photos available. 2) This could cause malfunction of the airbag in an accident 3) No response from Tesla service when reported in the Tesla App, and in person. 4) No, but I have photos and the EPC identifies the parts in question. 5) Loose trim panel made the problem apparent, noted at delivery. Noted loose and broken lower dash trim panel under the steering Yoke. Upon investigation, noted the panel was designed to be held in place by 4 circular magnets, two on the panel and two on the lower dash support. However, in this case, a 10mm high strength steel bolt with a torque stripe was inserted into the mating magnet on the lower dash structure. The strength of the magnet was such that the bolt was apparently fully seated. The problem was, where did this bolt belong? It was found the adjacent lower panel was the knee airbag panel was designed to be secured by two 10mm bolts, and one was missing! The errant bolt was placed into the proper hole and torqued per the SM. The passenger side panels and bolts were found to be properly installed, and torque striped. I believe the placement of the Yoke makes it difficult for assembly personnel to ensure the airbag bolt is placed into the proper hole, and the magnet keeps the bolt in position when it is incorrectly placed. The problem is this leaves the lower knee airbag secured by a single bolt, and that is a potential safety concern. Please contact me for photos and supporting documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507724February 16, 2023
ELECTRICAL SYSTEM, STEERING
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507215February 14, 2023
WHEELS, SUSPENSION
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505936February 6, 2023
STRUCTURE:BODY
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504409January 30, 2023
STEERING, UNKNOWN OR OTHER
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503174January 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model S. The contact stated while her husband was driving approximately 70 MPH, the vehicle experienced "phantom braking" approximately 8-times in total. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503070January 22, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Malfunctioning system: AUTOPILOT, Self Driving. The vehicle is available for inspection. We were put at RISK following having several 'NEAR MISS' incidents. None of which resulted in an accident. The 2022 Model S PLAID with less than 2,929 current miles as of this entry, while being driven in daylight & evening hours on major freeways and interstate roads in Central & Southern California while using the "AUTOPILOT" FULL SELF DRIVING (FSD) has multiple times for NO APPARENT REASON & WITHOUT WARNING suddenly 'PANIC' BRAKED the vehicle from freeway speeds to less than 30 MPH. In one instance this caused the late model vehicle following us to take immediate evasive action and swerve into the adjacent lane without warning and then the vehicle HONKED continuously at us while passing us to our left. On each of the occasions I have had to OVERRIDE the Autopilot by pressing on the accelerator pedal as soon as I realized what was happening! On other occasions when in 'AUTOPILOT' self-driving mode, the vehicle has attempted to change lanes to exit the highway without awareness of how close the vehicle was to the end of the exit lane. Again I had to OVERRIDE the Autopilot by turning the yoke back into the lane to avoid running into barriers. I had believed that because this is a 'BETA' version that these conditions were being worked on and would be corrected with a software update. I have had numerous software updates installed. The current Version is 2022.44.30.10. For this reason, I have not reported these incidents to the manufacturer or made an appointment with the Local Tesla Service Center. The problems continue even with the current software update. Until recently, I was unaware of others having these same issues or that significant injury, death, damage, have occurred. However, since being made aware of this problem, I chose to report my experiences. I will follow-up and make an appointment with the manufacturer to have the vehicle inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502303January 18, 2023
STEERING, POWER TRAIN
When slightly pressing the accelerator while at speeds between approximately 35-70 MPH, there appears to be a vibration felt in the front of the car. It can be felt in the yoke and the pedal. It could affect the driver's ability to break or turn the wheel in emergency. It appears more than 60% of the owner of the same model and year has detected a similar shaking in the yoke and pedal, yet the manufacture delays to resolve it. https://teslamotorsclub.com/tmc/threads/poll-vibration-felt-when-slightly-accelerating-refresh-mode-s-plaid-or-lr.236933/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501779January 14, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sudden braking while using Adaptive Cruise Control. Multiple “Phantom Braking “ incidents during a long road trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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