Tesla Model 3 Complaints (2025)

113 consumer complaints on file.

#11690013September 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
The reason that I'm currently writing you this letter is to report an incident that happened on Sep. 16th, 2025. This is the date that I was very excited because I got my first EV - Tesla Model 3 new car. Me and my wife went over to the delivery plant in Fefe, Washington. The address is 3701 20th St. E., Fife, WA 98424. We took the car and I myself drove it back home around 2:45ish (-3 :00 pm the latest). It was just two blocks away from the plant outbound to the eastward trying to get to the entry of the highway. I stopped my car on my brake, and suddenly my car went forward by itself. This unintended acceleration caused me to hit the car in front of me. We had to stop in the next parking lot on my left side as soon as we passed the traffic light. This intersection happened right at the intersection of 54th Ave. E (Northbound) and Pacific Highway E. I hit the car in front of me. My front bumper got some damage. The car is still drivable and I have put the photos and maps for your understanding.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11688310September 19, 2025
STRUCTURE, ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
The contact owns a 2025 Tesla Model 3. The contact stated that after inspecting the vehicle, the contact became aware that the turn signal buttons on the steering wheel used to activate the turn signals were designed with a flaw that might cause an accident if depressed intentionally. The contact was a retired Service Technician for over 40 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686758September 11, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On September 7, 2025 at ~7:53 PM, my 2025 Tesla Model 3 operating with Full Self-Driving (FSD) engaged performed an aggressive, uncommanded turn while under computer control. The maneuver occurred so abruptly that I could not safely override steering before impact, and a crash resulted. The Tesla app Trip View for Trip 3 (7:34–7:53 PM) shows “Vehicle on FSD” for 18 min 54 sec and records an “Aggressive Turning” event at 7:53 PM (2.0 sec) immediately before the trip ended (screenshot attached). This reflects a steering/driver-assist control defect in FSD’s turning behavior and a failure of collision-mitigation to prevent the crash. I sustained bodily injuries and the vehicle incurred significant damage. I request that this incident be treated as a safety-critical malfunction warranting investigation and corrective action.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11685290September 5, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The Horn does not work in the rain. I reported this. they sent a technician to replace it. the issue is not resolved. this is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684553September 2, 2025
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control. This was happening in a remote area when we drove half way out of the campground to a city. We called the Tesla roadside help and they just told us they could not help because it was too late to find a toll provider and we were left in the middle of nowhere and no help. We searched Google and found a few very similar issues on Tesla cars that had been reported. We don't know what happened but those issues just disappeared themselves in the next morning and we have not get the chance to send it a service center for further investigation. We are certain that this is very serious safety issue and the car was basically out of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683804August 28, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On [XXX], at just 9,526 miles, my brand-new 2025 Tesla Model 3 (VIN: [XXX] ) suffered a front motor/inverter failure. The vehicle displayed the warning “Front Motor Disabled.” Tesla Vallejo Service confirmed this and replaced the front drive inverter (3DU). A catastrophic drivetrain failure at under 10,000 miles is unacceptable and raises serious concerns about reliability and safety. It still doesn't not accelerate as before. In addition, since delivery on [XXX], this vehicle has had persistent rattling and vibration issues in the cabin. I have returned to Tesla Vallejo multiple times (April, June, July, and August 2025). Each time, the service manager, Steve McNerney, dismissed or minimized my concerns, blaming “seatbelt rattling” or claiming the issue could not be replicated. After July, I even sent three separate videos clearly documenting the noise, yet the most recent service invoice still instructed me to “provide a video,” showing Tesla ignored or failed to record my evidence. This ongoing defect has been reproduced and confirmed at Tesla service but remains unresolved. Tesla’s dismissive handling and failure to fix the defects create both safety risks and loss of confidence in the vehicle. A front motor failure while driving could result in loss of power, reduced acceleration, or unsafe driving conditions. Tesla has failed to provide a reliable or safe resolution despite repeated repair attempts and clear evidence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682354August 22, 2025
SERVICE BRAKES, STEERING
On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including: •Regenerative Braking Disabled •ABS Fault •Traction Control Fault •Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation. I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681858August 20, 2025
STRUCTURE:BODY
While driving at highway speed, the air conditioning system suddenly failed without warning. The system began blowing hot air and making a loud squealing noise. Shortly after, the vehicle abruptly went into limp mode and lost normal driving power, creating an unsafe situation on a major highway. The vehicle was towed by Tesla Roadside Assistance. Both roadside associates inspected the vehicle at the scene and confirmed there was no body damage. The vehicle was then transported to a Tesla service center, where Tesla later claimed there was body damage and denied warranty coverage. This contradicts the inspection at the time of failure and my own video evidence. The problem has not been repaired. The vehicle remains at the service center and is available for inspection. The failure put my safety at risk by causing sudden loss of drivability in highway traffic. No warning lamps or error messages appeared before the failure. The only symptoms were sudden AC failure followed minutes later by limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681518August 19, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING
The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11681387August 18, 2025
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
On June 7, 2025, I was a passenger in a 2025 Tesla 3. Driver of Tesla made an unsafe lane change coming off an Interstate and my side was struck almost T-bone style by an oncoming vehicle going between 45-55mph. Our seatbelts did not lock us in place causing the driver to hit his head on steering wheel and then on driver side window causing lacerations and possible concussion. My side tool the impact and no side curtain airbags deployed and neither did the dash airbags. I am concerned that the location and speed with which we were hit could have been much worse up to and including death as the airbags did not deploy nor seatbelts firmly lock us in place. The car was deemed a total loss and all 4 panels on passengers side were impacted in the collision. I have pictures, Tesla video, police report I can provide. I want this looked into for defect of the Tesla sensors. All public data indicates that at a minimum the side curtain airbags should have deployed as there isnt much of a wrinkle zone and the speed of impact should have deployed them. I was unable to get out passenger side door and had to crawl across driver seat to get to EMS assistance. I was then transported along w Tesla driver to local hospital.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11681259August 18, 2025
EXTERIOR LIGHTING
The design of the turn signals has several severe driver distracting safety issues. This is ultimately a design issue due to the choice of buttons on the steering wheel instead of a turn signal stalk. The buttons do not always activate the turn signals. Deactivation of the turn signals is counter intuitive, pressing the opposite direction does not deactivate them, instead activating the direction pressed. The significant departure from a standard stalk is dangerous. This is opposed to the other digital modifications tesla has made, as they are not in, or do not need to be in active use during driving activity, but the turn signals are a different matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680657August 14, 2025
STEERING
The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column control module had failed. The steering wheel and steering control module were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, who refused to repair the vehicle and stated that the vehicle was already been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679887August 11, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am NOT the owner of this Tesla. I am the owner of the car behind it that hit the Tesla because the Tesla went into Emergency Automatic Braking and the sudden additional deceleration happened too quickly to react to it and contact occurred while I was still doing about 5-ish MPH. The Tesla driver obviously wasn't braking effectively, and the car took over for him to avoid hitting the car in front of him. But there is no consideration for the car behind. I do not know how far back the Tesla stopped from the car in front of it, but all I needed was 2-3 feet. (When I get into these 60 to 0 deceleration, when I know "I'm good" I ease up on the braking to give the guy behind me as much space as possible for HIM to get stopped so I don't get hit.) Tesla's Emergency Automatic Braking caused this accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11678356August 4, 2025
EXTERIOR LIGHTING, STEERING
Subject: Safety Hazard – Turn Signal Button Placement on Tesla Model 3/Y (Newer Models) Hi there, I am reaching because the newer Tesla models have eliminated the turn signal stalks and instead incorporated the turn signal controls as buttons directly on the steering wheel. This became a critical safety hazard multiple times when taking a turn and had to give the turn indication. The issue happened because the turn signal buttons are not fixed and they rotate along with the rotation of the steering wheel. It makes us look for the turn signal buttons every time the steering wheel is turned and becomes a safety hazard when in motion. Also, it is very challenging when we have to make a right/left turn while on the ramp to take an exit because the buttons are not fixes unlike the turn signal stalks. There were times when we were unable to give the turn signals. It is not only dangerous for the Tesla drivers but also for the other drivers on the road to effectively communicate. Please, I request you to re-assess this configuration. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678328August 4, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Had ACC set on 80 MPH on the hiway yesterday. A vehicle was passing me and the Tesla suddenly applied heavy brake pressure to the point of tires screeching. Speed dropped very quickly to about 50 MPH. I had not touched the brake pedal. Brakes released and speed resumed to 80 MPH. VERY SCARY and high risk of rear end collision. Lucky nobody was behind me. Don’t want to experience that again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677958August 2, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking, for no reason, occurred twice while on autopilot. Driving on a remote interstate, during the day, no one and nothing in front of me (and I had a passenger that can confirm), and suddenly the car rapidly braked extremely hard. If I hadn't slammed the accelerator immediately I would have been rear ended the first time. The second time, no one was near me. I am attempting to report this to Tesla, although that is somewhat difficult as I am just getting bounced around their automated systems. My passenger and I, and the car behind us were put at serious risk of collision at ~ 85 mph, due to the completely unexpected and extremely rapid braking. This was under simple autopilot, no FSD or other driving assist. Nothing has been inspected yet, or reproduced past these 2 incidents. No warnings or symptoms occurred before or after this issue. Slightly terrified to use autopilot now, as if a semi-truck had been behind me, we would have been flattened. It is also difficult to turn off this so-called "assist" with emergency braking, it auto-reverts to on every start up, which is also dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673629July 15, 2025
UNKNOWN OR OTHER
The problem is with the horn. Tesla instead of a regular horn has a SPEAKER under the car. So whenever it rains, the speaker gets wet and the horn gets muffled and barely audible, it’s a major concern. Not sure how anyone hasn’t done anything about it yet. Another thing is: the 2024 and 2025 tesla model 3 have blinkers on the steering wheel, the blinkers operate via capacitive buttons, which stop working for a few seconds if you accidentally rested your fingers on them, making you unable to use blinkers in a situation that quickly requires it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671587July 7, 2025
UNKNOWN OR OTHER
The horn does not work properly when it gets wet. It will either not make noise at all, or it is extremely muffled. This is a major safety risk. Also, horn is required to work for Massachusetts state inspections. If I bring the car to be inspected on a rainy day, or after a car wash, it will fail because it does not work. I brought the vehicle to the dealer twice. The first time 5/28/25, the technician was able to replicate the issue and replaced the horn and claimed everything was working properly. The next time it rained, I tried to use it and it would not make any noise once again. I brought it to the dealer a second time 7/7/25, and they claim they could not replicate it. They went ahead anyways and replaced it. Also they claim “this is normal, expected behavior due to the location of the horn and eventually it will drain out”. This is an unacceptable answer. The horn should work all the time. There has been no warning lamps, messages or other symptoms prior to the failure. First symptoms were approximately 5/6/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671495July 6, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
While parked at home, my Tesla Model 3 developed a spontaneous windshield crack with no known cause. The car had not been driven recently, and there was no visible chip, impact, or external force involved. I believe this is a stress or pressure crack, which compromises visibility and may reflect a structural flaw in the glass or how it was mounted. I submitted a warranty claim through Tesla’s app and preserved the vehicle in its exact state for inspection (no washing, no driving, no impact). Tesla denied the claim without conducting a physical inspection or providing any supporting evidence. This kind of uninspected warranty denial is unacceptable, especially for a crack that can impair driver visibility. I have found similar reports from other Tesla owners online, indicating a potential pattern. If this issue is systemic, it could pose a broader safety risk related to poor windshield durability or design tolerances. I am asking the NHTSA to investigate this issue and Tesla’s handling of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670119June 29, 2025
UNKNOWN OR OTHER
Horn sound is extremely low after driving through hard rain, since there is no real horn in the car, I suspect the speaker that mimics a horn sound becomes muffled. This is a huge risk, it can cause me to crash in the future if no one can hear my horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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