Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11452889February 18, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452884February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452878February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452854February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway on autopilot, I had my vehicle traveling at around 75mph when suddenly it slowed down abruptly all the way down to 58 for no reason at all. There were no cars behind or around me. Phantom braking is a real thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452850February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452833February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have experienced the phantom braking problem commonly reported on in the news. On several occasions when the cruise control is set, the car will randomly slam on the brakes endangering my safety and those around me. This has happened on city streets in a 45 MPH zone (for no apparent reason), a 2 lane state highway (when a car approaches from the other lane traveling in the opposite direction of me), and on an interstate (when approaching an overpass). This happens very frequently regardless of whether I use automatic steering. I have not taken it to a service center or otherwise reported the problem as it appears to be common amongst other owners of this make/model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452818February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I only picked this car up on 2/16/22. Several times with the cruise control or autopilot/autosteer engaged on a two lane road the vehicle braked suddenly and severely in response to semi-trucks in the oncoming lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452758February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When using auto pilot (adaptive cruise control), the car randomly slams on its brakes on its own, specifically when near semi trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452725February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Took delivery of 2022 Tesla Model 3 on Wednesday February 16, 2022. 3 incidents since taking delivery when autopilot adaptive cruise control is engaged and car randomly slams on brakes. 2 incidents with no known hazard in view of direction of travel and the other when approaching oncoming traffic driving in opposite lane. No indication (such as beeping on normal lane departure) that the vehicle was going to engage automatic braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452718February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on the highway with cruise control activated at 60mph. The vehicle randomly broke and slowed. No other car was on site and no other person or object was around us. This has happened several times. This random braking on cruise control. This is dangerous. Please help with this issue and let me know what the next steps are. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452699February 18, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise is turned on the wipers turn on. This was their response. Hello Dominic, This is Ken from Tesla virtual service center. We have been getting some push back on the most recent update doing what you are saying regarding autopilot/autowipers. Our auto wipers and sensors with our windshields need improvement and is still in beta. I am not sure why the factory has decided to lock in the auto wipers function during autopilot for that reason on last months firmware update. Your comments along with others have been reported back to the factory to provide feedback to them on the problems you are facing as a customer. Unfortunately, there is no way for us to override this or turn it off. hopefully it will no longer be the case after the next update but a mobile tech coming out on the 19th will not be able to rectify this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452691February 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving on two lane roads using adaptive cruise control, the car will often decelerate or brake suddenly when there is oncoming traffic or lighting conditions change. There is no warning when this happens. I recently made a 200 mile trip and this occurred at least 15 times during the drive. I felt unsafe especially when there was a vehicle behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452676February 18, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I drive this car in cruise control, I never know when it will suddenly brake without warning, trying to bring the car to a stop whether I am going 65 or 30 mph. It will see a shadow in the road, a pedestrian on a sidewalk, an oil spot on the pavement, and will abruptly throw the car and me into rapid deceleration. If it is sees a car in the oncoming lane, driving appropriately in its own lane, my car in the opposite lane will suddenly brake like I am about to have an accident. It will brake if it sees a vehicle coming around a bend in the opposite lane. Not only is my vehicle's braking uncomfortable and alarming, it is exceedingly dangerous. On urban and semi-urban highways, multiple times someone has almost rear-ended my car. Only because I was hyper-alert to the situation was an accident averted. I am an excellent and conscientious driver, with both hands on the wheel, not using my phone. I am not using the "self-driving" mode and never have. It is an option I paid $10K for but have never used. My main concern is for the safety of my current vehicle and for the other cars on the highway around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452644February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452626February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452598February 17, 2022
VEHICLE SPEED CONTROL
On a two lane road doing 60 mph, with vehicle on cruise control, it slowed rapidly to about 30 mph all on its own. When I say rapidly like right now-I was afraid the vehicle behind me would not be able to stop. Then accelerated back to the set speed. NO WARNING…..this problem is easy to duplicate. As of now I cannot use cruise control too dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452583February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH with the cruise control activated, the vehicle stopped independently and without warning. An unknown dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452530February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452526February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On several occasions, while using adaptive cruise control and/or autopilot, the vehicle sharply slowed or braked with no apparent obstruction or threat. It once happened while cruising at 80 MPH on freeway 10W in Phoenix, in the carpool lane. There were no vehicles within a concerning distance in front or behind me, so I was not necessarily at risk - but certainly would have put myself or others if there had been more traffic in the lane. The same happened while on a 3-lane road (Queen Creek Road between McQueen and Arizona in Chandler) this morning. Adaptive cruise control was set at 56 MPH when vehicle suddenly braked and slowed without any visible threat or danger. Again, there was not traffic near me (front or rear), so no significant risk. No warning chimes or messages were given prior to any instance of braking. The problem has not been inspected/reproduced/confirmed by a dealer or service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452523February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car suddenly braked for no reason. I was at risk of a rear-end collision. I called Tesla and they instructed me to reboot my computer. They said an engineer would review the computer records and get back to me. No follow-up has happened yet. No, the vehicle has not been inspected. Before the incident, I heard a warning signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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