Suzuki XL7 Complaints

380 consumer complaints on file.

#10251647December 13, 2008
AIR BAGS:SIDE/WINDOW
TRAVELING AT 45-50 MPH ON A FLAT ROAD, CLEAR CONDITIONS. HEARD A LOUD BANG INSIDE VEHICLE, 4 SIDE CURTAIN (ROLLOVER) AIRBAGS DEPLOYED SPONTANEOUSLY. NO IMPACT WITH ANYTHING. HORRIBLE SMELL INSIDE VEHICLE. FELT A BURNING ON MY FOREHEAD. DON'T RECALL PULLING OFF ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250444December 2, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 30 MILES AN HOUR. THERE WAS NO IMPACT WITH ANYTHING. NO ROUGH ROAD OR POTHOLES, IT WAS A STRAIGHT STRETCH OF ROAD, ON A 4 LANE ROAD. THE NOISE WAS SO LOUD IT ALMOST MADE ME DEAF. THE FUMES WERE AWFUL. I ALMOST WRECKED TRYING TO PULL OUT OF THE STREET. I DID CALL THE POLICE WHOM WROTE AN INCIDENT REPORT, BECAUSE THEY HAD NEVER SEEN THIS HAPPEN BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249614November 23, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2002 SUZUKI XL-7 AND IN JAN 2005 NEWBURGH SUZUKI HAD TO REPLACE THE A/C COMPRESSOR BECAUSE LOCKED UP. VEH ONLY HAD 13,247 MILES ON IT. NOW AGAIN NOV 2008 VEH ONLY HAS 38,000 MILES ON IT COMPRESSOR IS STARTING TO LOCK UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249279November 19, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. HE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. IMMEDIATELY, THE VEHICLE LUNGED FORWARD AND THEN INTO REVERSE WITHOUT ASSISTANCE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR A DIAGNOSTIC, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 38,513. UPDATED 12-15-08 *BF UPDATED 12/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243849September 29, 2008
SEAT BELTS
THE REAR PASSENGER SEAT BELT LATCHED AND, UPON ARRIVAL AT DESTINATION, WOULD NOT UNLATCH THEREFORE TRAPPING THE CHILD IN THE CAR. THE CHILD HAD TO EXTRICATE THEM SELF FROM THE LATCHED BELT TO BECOME FREE OF THE CAR. THE SEAT BELT IS STILL LATCHED AND WILL NOT RELEASE. I CONTACTED THE SERVICE DEPARTMENT AT THE LOCAL DEALER AND THEY ARE UNWILLING TO FIX OR REPLACE THE BELT AT THEIR EXPENSE. IF I HAD BEEN INVOLVED IN AN ACCIDENT, THIS TYPE OF FAILURE COULD RESULT IN DEATH. THIS IS A SERIOUS MALFUNCTION TO THE ORIGINALLY INSTALLED SAFETY EQUIPMENT. THE VEHICLE IS A 2005 SUZUKI XL7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241923September 12, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO EVENT LEAD UP TO THE FAILURE OF THE COMPRESSOR IT JUST STARTED TO SQUEAL ONE DAY. THE FAILURE HAPPENED IN ABOUT MARCH IN MY SUZUKI XL-7 2002 WHEN I TRIED TO TURN ON THE HEAT AND THE FAN WOULD NOT PUMP OUT THE HEAT AND IT MADE A LOAD SQUEALING NOISE. I HAVE TAKEN IT IN TO A MECHANIC AND HE SAID THE COMPRESSOR WENT OUT AND NOT ONLY DID THAT GO OUT BUT WHEN IT DIED IT CREATED METAL SHAVINGS WHICH WERE SUCKED INTO TWO OTHER PARTS. THE MECHANIC SAID THAT IT IS RARE THAT A COMPRESSOR SHOULD GO OUT AT 63,000 MILES AND IT COULD EFFECT THE POWER STEERING. I AM CURRENTLY HAVING THE PARTS REPLACED BECAUSE I AM 6 MONTHS PREGNANT AND NEED HEAT FOR THE NEW BABY. THE PARTS WILL BE AVAILABLE IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234784July 18, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIRBAG MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234525July 16, 2008
STRUCTURE
THAT SUZUKI FEELS THAT IT IS EASIER TO PAY PEOPLE OFF THAT HAVE LOST THERE LIFE OR THAT HAVE BEEN HURT IN A CAR ACCIDENT THAN TO PUT IN A SIMPLE PART THAT WILL PREVENT THERE CARS THEY HAVE BUILT FROM CRUSHING! I AM LETTING YOU KNOW THIS BECAUSE MY MOTHER WAS KILLED ON MAY 18, 2008 WHILE DRIVING HER SUZUKI XL 7 (2004) ON THE WAY HOME FROM SPENDING THE WEEKEND WITH HER 3 GRANDCHILDREN IN CAPE CORAL, FL. SHE WAS TRAVELING NORTH ON I-75 AND WHEN HER CAR AND ANOTHER COLLIDED. OUR LIVES WHERE CHANGED FOREVER. MY MOTHERS CAR ROLLED 2.5 TIMES AND LANDED ON THE ROOF SIDE AND HER CAR WAS CRUSHED BEYOND ANYTHING YOU COULD IMAGINE. THEY COULD NOT GET THROUGH THE METAL THAT WAS ALL TANGLED AND MASHED TOGETHER, SO THEY HAD TO USE THE JAWS OF LIFE REMOVE MY MOTHER FROM HER CAR. I AM NOT WRITING YOU THIS OUT OF PITY BUT MY HEART GOES OUT TO ALL THOSE WHO ARE DRIVING A SUZUKI XL 7 (2004) THAT LITTLE DO YOU KNOW THAT IF YOU ARE TO ROLL THERE IS NO PROTECTION FOR YOU. PLEASE TAKE WHATEVER ACTION YOU FEEL YOU NEED TO DO TO PROTECT YOU AND YOUR FAMILY AND OTHERS YOU KNOW THAT MIGHT NOT BE AWARE OF THIS PROBLEM THAT SUZUKI IS AWARE OF, BUT FEEL IT IS COST EFFECTIVE TO JUST PAY PEOPLE TO KEEP THERE MOUTHS SHUT! PLEASE HELP ME FIX THIS AWFUL PROBLEM SO THAT SOMEONE ELSE DOES NOT FEEL THE PAIN THAT I AM FEELING WITH THE LOSS OF MY MOTHER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10233762July 10, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. WHENEVER THE CONTACT DEPRESSED THE BRAKE PEDAL, SHE HEARD A SEVERE GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT BRAKES ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED AND HER HUSBAND REPLACED THE BRAKE PADS ON THE FRONT OF THE VEHICLE ONLY. ONCE AGAIN IN MARCH OF 2008, THE CONTACT'S HUSBAND HAD TO REPAIR THE BRAKE PADS AND TURNED THE ROTORS ON THE FRONT OF THE VEHICLE. THE FAILURE HAS RECURRED AGAIN; THEREFORE, THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT SHE WOULD NEED THE ROTOR TURNED AGAIN AND ALSO NEW BRAKE PADS. NO REPAIRS HAVE BEEN MADE. NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 16,480 AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233343July 7, 2008
AIR BAGS:SIDE/WINDOW
SIDE AIRBAGS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233216July 5, 2008
SERVICE BRAKES, HYDRAULIC
I AM CHANGING MY FRONT BRAKES EVERY OTHER MONTH AND THE CALIPER HAS BEEN BAD NOW FOR A FEW MONTHS. THIS IS THE ONLY CAR I HAVE EVER HAD TO DO THIS WITH. IN FACT A FEW WEEKS AFTER CHANGING THE BRAKES. THEY ARE GRINDING AND THE ABS LIGHT COMES ON OCCASIONALLY. THIS CANNOT BE NORMAL FOR ANY VEHICLE. I DO NOT KNOW WHERE TO LOOK FOR RECALLS OR PROBLEMS WITH THE BRAKES. OR IS THERE SOMEWHERE I NEED TO LOOK. I THOUGHT AT ONE TIME I SAW NOTICES ABOUT BRAKE PROBLEMS. THANK YOU TAMI IVEY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231504June 18, 2008
STRUCTURE, EQUIPMENT, LATCHES/LOCKS/LINKAGES
IN 2007 WE PURCHASED A NEW 2007 XL7 SUZUKI. IT NOW HAS 14,000 MILES AND IS FALLING APART. FIRST THE LUGGAGE RACK CAME LOOSE- NEVER HAD USED IT- I FIXED THIS MY SELF. NEXT THE VANITY MIRROR ON THE SUN VISOR BROKE OFF. NOW THE DRIVERS SIDE DOOR HANDLE HAS FALLING OFF. ALL OF THIS AND EVERY COUPLE OF WEEKS THE CHECK ENGINE LIGHT COMES ON FOR A FEW DAYS THEN GOES OFF- THE GAS CAP IS NOT LOOSE ! FOR THE COST THIS CAR RETAILS FOR YOU THINK IT WOULD LAST MORE THAN 1 OR 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229980June 4, 2008
PARKING BRAKE, AIR BAGS, SEAT BELTS
ACCIDENTAL EMERGENCY BRAKE ACTIVATION. ONLY ONE WHEEL LOCKED UP THAT ON PASSENGER SIDE CAUSING THE VEHICLE TO SPIN OUT OF CONTROL INTO A GUARDRAIL. ALSO, AIRBAGS DID NOT DEPLOY AND SEATBELT RESTRAINTS ALLOWED UPPER BODY TO MOVE FREELY INTO INTERIOR COMPONENTS. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10229626June 2, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL*THE CONTACT OWNS A 2004 SUZUKI XL-7. WHEN THE CONTACT STARTED THE VEHICLE, THE BATTERY AND ABS WARNING LIGHTS ILLUMINATED. THE 4X2 LIGHT BEGAN FLASHING ON AND OFF. WHILE DRIVING 50 MPH, THE RADIO BEGAN BLINKING OFF AND ON. THE CONTACT ATTEMPTED TO ROLL THE WINDOW DOWN AND THE RADIO COMPLETELY SHUT OFF. HE PULLED OFF THE EXPRESSWAY WHEN HE NOTICED THE GAS WARNING LIGHT INDICATING THAT THERE WAS NO FUEL LEFT IN THE VEHICLE. HE ATTEMPTED TO TURN A CORNER AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE CURB AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,490 AND CURRENT MILEAGE WAS 33,600. THE CONSUMER STATED THE VEHICLE SHUT DOWN. UPDATED 06/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228647May 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE AT RANDOM. SHE TOOK THE VEHICLE TO THE SHOP WHEN THE PASSENGER SIDE AIR BAG LIGHT BEGAN TO ILLUMINATE AT ALL TIMES. THE MECHANIC INFORMED HER THAT THE AIR BAG SENSORS FAILED. SHE BELIEVES THAT THE FAILURE SHOULD BE RECALLED BECAUSE SHE CANNOT AFFORD TO HAVE IT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 37,000. UPDATED 6/16/08 *CN UPDATED 06/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226103April 30, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C COMPRESSOR SEIZING/ JUST OVER 100,000 MILES AND MECHANIC SAID THIS IS DEFECT AND COMMON BUT SUZUKI IS IGNORING PROBLEM. ALSO THIS COULD CAUSE SERIOUS ACCIDENT IF OCCURS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225681April 25, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT ON FIVE DIFFERENT OCCASIONS, THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE'S CLOCK CONTINUOUSLY FLASHES. THE FAILURE HAS OCCURRED ON FOUR DIFFERENT OCCASIONS, WHILE AN ADULT WAS SEATED IN THE PASSENGER SEAT, AND ONCE WHEN THE SEAT WAS UNOCCUPIED. THE DEALER HAS RESET THE SEAT SENSOR AND MADE FOUR DIFFERENT ATTEMPTS TO REMEDY THE FAILURE. THEY ALSO REPLACED THE SEAT FRAME ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 21,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224728April 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT SHE CANNOT SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE HAS OCCURRED ON THREE DIFFERENT OCCASIONS. DURING ONE INSTANCE, THE TOW TRUCK DRIVER HAD TO OPEN THE SHIFTER CASE IN ORDER TO GET THE VEHICLE OUT OF PARK. BOTH THE DEALER AND THE COMPUTER DIAGNOSTIC HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224498April 14, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I BOUGHT BY 2007SUZUKI XL7 IN DECEMBER 2006. EVER SINCE THAT TIME I HAD MANY DIFFERENT PROBLEMS. THE MAIN ONE BEING THE WINDSHIELD WIPERS. WHENEVER IT RAINS/SNOW HEAVILY, THE WIPERS FAIL TO WORK ON THE LOW AND NORMAL SPEED. IN ORDER FOR ME TO MAKE THEM WORK, I HAVE TO PUT THEM ON THE HIGH SPEED FIRST AND THEN SHIFT THE WIPERS DOWN TO THE LOWER SPEED. WHEN I WENT TO THE DEALERSHIP TO COMPLAIN, THEY ACTUALLY TOLD ME THAT THERE WAS SOME SORT OF RECALL ON THE WIPERS, SO THEY WENT AHEAD AND CHANGED THEM. THAT NEVER FIXED THE PROBLEM. ON 5-10 MORE OCCASIONS, THE WIPERS FAILED TO WORK AGAIN. WE BROUGHT THE CAR IN AND EXPLAINED THE SITUATION. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THEY WOULDN'T FIX IT. WE CAME TO FIND OUT THAT THE WIPERS FAILED TO WORK PROPERLY WHEN THERE WOULD BE A SIGNIFICANT AMOUNT OF RAIN ON THE WINDSHIELD. THE WIPERS HAVE NOT WORKED PROPERLY FOR ANOTHER 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222281March 25, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT CAME ON AND DEALER SAID THAT IT WAS A DEFECTIVE CAMSHAFT. WORK ON ENGINE CONSISTED OF CHANGING CAMSHAFT AND ROCKER ARMS. DEALER SAID THAT HE HAS SEEN THIS PROBLEM ON A FEW OTHER 2007 SUZUKI XL7S. THE PROBLEM IS RUST ON THE INTERIOR OF THE ENGINE CAUSED BY THE MANNER IN WHICH THEY ARE SHIPPED ACROSS CANADA. APPARENTLY, A VALVE COVER IS LEFT OFF SO A BAR CODE CAN BE VIEWED WHILE IN TRANSPORT. THIS MAY BE A SERIOUS PROBLEM IF THE VEHICLE SUDDENLY LOSES POWER AND TURNS OFF DUE TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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