Suzuki SX4 Complaints

312 consumer complaints on file.

#10650864October 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 12/2/14*CN THE CONSUMER STATED THE FAILURE WAS PASSED ITS WARRANTY THEREFORE THE COST FOR REPAIR WOULD NOT BE COVERED. UPDATED 05/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649336October 22, 2014
AIR BAGS
DIVER AIRBAG LIGHT IS ALWAYS ON. WHEN TAKEN FOR REPAIRS CODE OFTEN DIFFERS. AUTHORIZED SUZUKI DEALERSHIP SAYS THAT ENTIRE WIRING SYSTEM WOULD NEED REPLACED FOR $3000, BUT COULD NOT GUARANTEE THAT WOULD FIX IT.. IT CAN BE CLEARED, BUT THAT IS ONLY EFFECTIVE FOR A FEW DAYS. LIGHT USED TO BE INTERMITTENT, NOW IT IS CONSTANT. AUTHORIZED SUZUKI DEALERSHIP SAYS WHEN LIGHT IS ON, THE AIR BAG WILL NOT DEPLOY. I'VE BEEN FORCED TO DRIVE WITH THIS CONDITION FOR 10K MILES OR MORE. MY PASSENGER SEAT HAD DIFFERENT AIRBAG SENSOR PROBLEMS. IT HAS BEEN REPLACED. REPLACEMENT OF PASSENGER SEAT DID NOT AFFECT DRIVER SIDE PROBLEM FOR BETTER OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648641October 19, 2014
POWER TRAIN
STARTED TO HAVE A LOUD SQUEAL COME OUT OF THE RIGHT SIDE OF THE CAR. TOOK IT TO DEALERSHIP AND THEY DIAGNOSED AS THE AXLE. IT HAS BEEN ALMOST TWO-MONTHS AND THEY HAVE YET TO GET IN AN AXLE SINCE THERE ARE NONE AVAILABLE THROUGHOUT THE WORLD. THEY SAID THERE MUST BE AN ISSUE WITH THE AXLES SINCE THERE IS NONE AVAILABLE AND THEY HAVE NOT BEEN ABLE TO GET ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640990October 9, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO AN ELECTRICAL PROBLEM. *TGW THE CONSUMER STATED HE WAS PULLED OVER BY A POLICE OFFICE, FOR INOPERATIVE TAILLIGHTS. AFTER AN INSPECTION, THE POLICE OFFICER DISCOVERED THE BRAKE LIGHTS WERE NOT WORKING AS WELL, THE ONLY LIGHT WORKING WAS THE TURN SIGNAL LIGHTS AND THE REVERSE LIGHTS. SOME FUSES WERE BLOWN AND REPLACED. THE NEXT DAY, A MOTORIST INFORMED THE CONSUMER, THE TAILLIGHTS WERE NOT WORKING. AGAIN, THE FUSE HAD BLOWN. WHILE LEAVING WORK THE NEXT DAY, THE CONSUMER SMELLED SMOKE. HE LOOKED AT THE HOOD, THEN LOOKED INSIDE THE CAR AND HE FINALLY LOOKED IN THE REAR VIEW MIRROR WHERE SMOKE WAS COMING FROM THE TRUNK OF THE VEHICLE. HE WAS ABLE TO PULL OVER AND SHUT THE VEHICLE OFF. THE CONSUMER INSPECTED THE TRUNK, AND THERE WAS A SMELL OF ELECTRICAL WIRING COMING FROM THE DRIVERS SIDE TAILLIGHT, WHICH HAD CAUGHT ON FIRE AND WELDED THEMSELVES TOGETHER. THE CONSUMER REPLACED THE WIRING. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER, BECAUSE THE BURNED WIRES WERE TRACED BACK TO THE DRIVERS SEAT. THE DEALER STATED THE HARNESS IN THE TRUNK HAD CAUGHT FIRE AND DAMAGED TWO OTHER HARNESSES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10643252October 8, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG AND THE SEAT BELT WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639158September 25, 2014
AIR BAGS, SEATS, ELECTRICAL SYSTEM
THE FRONT PASSENGER AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THERE IS A KNOWN RECALL OF THE 2009 SUZUKI SX4 FOR A PROBLEM WITH THE SENSOR IN THE RIGHT FRONT PASSENGER SEAT. I BOUGHT THIS CAR AS A USED VEHICLE IN DECEMBER 2013. I HAVE ATTEMPTED TO CONTACT SUZUKI MOTOR OF AMERICA DIRECTLY BY TWO SEPARATE LETTERS TO INQUIRE ABOUT HAVING THE NECESSARY REPAIR MADE; ALSO I HAVE CALLED THREE DESIGNATED DEALERSHIPS THAT HANDLE SUZUKI WARRANTY REPAIRS IN ORLANDO, TAMPA, AND ST. PETERSBURG, FL TO INQUIRE ABOUT THE STATUS OF THE RECALL. I HAVE RECEIVED NO RESPONSE FROM SUZUKI MOTOR OF AMERICA, AND THE DEALERS KNOW NOTHING ABOUT THE STATUS OF THIS RECALL, OTHER THAN VERIFYING THAT MY VEHICLE IS ONE OF THOSE AFFECTED BY THE RECALL. I AM CONCERNED THAT, SHOULD THIS VEHICLE BE INVOLVED IN AN ACCIDENT WITH A PASSENGER IN THE FRONT PASSENGER SEAT, THAT THE AIRBAG WILL NOT DEPLOY AS IT SHOULD, THUS POTENTIALLY LEADING TO A SERIOUS PASSENGER INJURY. I WOULD LIKE ASSISTANCE IN GETTING SUZUKI TO FOLLOW THROUGH WITH THE RECALL REPAIRS FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637067September 17, 2014
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY CD PLAYER STOP WORKING, AND MY RADIO HAVE STATIC IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630610September 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR SEVEN MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626306August 19, 2014
SUSPENSION
I HAVE HAD THIS SX4 SINCE 3/1/11, ASIDE FROM THIS PARTICULAR PROBLEM, I HAVE NO OTHER ISSUES WITH THE VEHICLE. LAST SPRING, AROUND MAY, I HAD THE FRONT LOWER CONTROL ARMS REPLACED. ONLY HAVING THIS CAR FOR 2 YEARS AT THE TIME, AND HERE I AM NEEDING THEM REPLACED AGAIN. I HAVE NEVER HAD THIS PROBLEM WITH ANY PRIOR VEHICLE. I LOVE THIS CAR, I DON'T WANT TO TRADE IT IN. I WOULD FEEL GUILTY TRADING IT IN, AND PUTTING ANOTHER FAMILY IN THIS CAR, SHOULD SOMETHING GO TERRIBLY WRONG. MY HUSBAND AND I DEBATED WHAT THE CULPRIT COULD BE FOR THE NOISES THE CAR MADE FROM 15 MPH TO 70 MPH (ROCK IN A BOX) SOUND AND THE CAR SHAKING THROUGHOUT THE CAR, BUT ALSO IN THE STEERING WHEEL. I DIDN'T WANT TO ACCEPT THAT THE PROBLEM WAS THE CONTROL ARM AGAIN. SO WE REPLACED THE STABILIZER BAR BUSHINGS. THE MECHANIC THAT REPLACED THE BUSHINGS SAID REPLACING THE BUSHINGS WERE NOT GOING TO SOLVE THE ENTIRE PROBLEM BECAUSE THE BALL JOINTS WERE DONE, THEY NEEDED REPLACED. I ALSO HAVE BEEN TOLD BY ANOTHER MECHANIC ROTATING MY TIRES, HAVE SAID THE SAME THING. REPLACING THE STABILIZER BUSHINGS HELP THE ( ROCK IN A BOX) SOUND, BUT NOT THE SHAKINESS THROUGHOUT THE CAR AND IT SOUNDS LIKE THE CAR IS FALLING APART THE WAY IT RATTLES ON THE SMOOTHEST STREET HERE. DOES THIS PROBLEM FALL UNDER ANY TYPE OF WARRANTY OR A RECALL INTRODUCTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622372August 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING UP A HILL, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AND THE TAIL PIPE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621444August 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE DRIVING AT AN UNKNOWN SPEED, THE ELECTRICAL COMPONENTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619080August 5, 2014
AIR BAGS
TL * THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PASSENGER SIDE AIR BAG SERVICED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE DRIVER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 97,596. UPDATED 9/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608524July 7, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER SIDE MIRROR EXPLODED AND THE BROKEN GLASSES INJURED THE DRIVER. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 10V513000 (VISIBILITY), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10607893July 2, 2014
AIR BAGS
I WAS CROSSING A STREET (WITH THE GREEN LIGHT) ENTERING THE DRIVEWAY TO THE APARTMENT COMPLEX, THERE IS A DIP AT THE ENTRANCE TO THE DRIVEWAY SO I WAS DOING ABOUT 3 MPH. A DODGE DURANGO SUV, RAN THE "RED" LIGHT AND STRUCK MY VEHICLE ON THE PASSENGER SIDE FRONT DOOR TOTALING THE SUZUKI, KNOCKING THE CAR ABOUT 20 FEET SIDEWAYS, AND RENDERING ME UNCONSCIOUS.. THE DURANGO WAS DOING APPROXIMATELY 45-50 MPH UPON IMPACT, HE WAS NOT LOOKING WHERE HE WAS GOING, HE WAS TALKING TO HIS GIRLFRIEND, AND CONSEQUENTLY DID NOT APPLY THE BRAKES, UNTIL HE STRUCK MY CAR. NONE OF THE AIR BAGS DEPLOYED ON THE IMPACT, WHICH ADDED TO THE LATERAL DIRECTION OF TRAVEL OF MY HEAD AND NECK, CAUSING SEVERE WHIPLASH. SUZUKI HAS HAD PROBLEMS WITH THEIR AIR BAG SYSTEM FOR AT LEAST FIVE YEARS AND THERE WAS A RECALL OF THE AIR BAG SENSOR, WHICH I NEVER RECEIVED. IN FACT I NEVER RECEIVED ANY OF THE RECALLS ISSUED BY SUZUKI. I HAD DRIVEN THE CAR OVER 100,000 MILES WITHOUT ANY PROBLEMS AT ALL, HOWEVER THE MAIN IMPACT SAFETY FEATURE WAS NOT OPERABLE AND SUZUKI KNEW IT AND FAILED TO INFORM ME. I AM FORTUNATE THAT I AM ALIVE, BROKEN AND BRUISED, BUT ALIVE. MY GRANDSON IS GENERALLY WITH ME, AND WOULD HAVE SURELY BEEN KILLED, HAD HE BEEN IN THE CAR AT THE TIME OF THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10606265June 26, 2014
VISIBILITY/WIPER
THIS IS MY WIFE'S VEHICLE, BUT WHILE I WAS DRIVING IT , NOTICED THAT THE VISIBILITY TO THE FRONT LEFT SIDE ABOUT 45 DEGREES TO THE LEFT IS VERY LIMITED, NARROW AND ALMOST NON-EXISTENT WHILE THE DRIVER SEAT IS ALL THE WAY BACK AND WITH THE BACKREST IN A NORMAL POSITION. IS A VERY DIFFICULT TO SEE INCOMING TRAFFIC ON A LEFT CURVE IN SMALL RURAL ROADS. THIS IS BECAUSE THE NARROW WIDTH OF THE FRONT WINDSHIELD AND THE WIDE REINFORCEMENT BETWEEN THE DRIVER SIDE DOOR, THE SMALL SIDE WINDOW AND THE WINDSHIELD. HAD TO LEAN FORWARD WHILE REDUCING THE SPEED IN ORDER NOT TO HIT INCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594838May 29, 2014
AIR BAGS, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V513000 (VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE ANY FAILURE. UPDATED 8/12/14*CN UPDATED 09/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594344May 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT BUT THE WARNING LAMP STILL INDICATED THAT THE AIR BAG WAS OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN EXPLAINED THAT THE PARTS WERE NOT AVAILABLE IN ORDER TO DO REPAIRS FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO BE REACHED AFTER NUMEROUS ATTEMPTS. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593469May 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT INTERMITTENTLY FAILED TO ILLUMINATE WHEN ACTIVATED BY AN OCCUPANT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592596May 19, 2014
TIRES, AIR BAGS
I HAVE BRIDGESTONE TIRES ONLY ABOUT 29,500 MILES AND HAVE UNEVEN WEAR ON ALL MY TIRES I HAVE THEM ROTAED AT EVERY 3000 MILES THAT SHOULDN'T BE AND MY AIR BAG LIGHT ON THE PASSANGER SIDE IS OFF WHEN YOU SIT IN THE SEAT AND ON WHEN NO NONE SITS IN IT TVI TOOK IT BACK TO THE DEALER SEVERAL TIMES AND THEY JUST SAY THAT THE PERSON DOES NOT WEIGH ENOUGH FOR IT TO COME ON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583830April 20, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TWO TPMS SENSORS FAILED. THE FIRST SENSOR FAILED AT ABOUT 31000 MILES AND WAS REPLACED UNDER WARRANTY. THEN AT AROUND 50,000 MILES THE SECOND TPMS SENSOR FAILED AFTER WARRANTY HAD EXPIRED. THE FAILURE IS MECHANICAL IN NATURE. THE THREADED VALVE STEM OF THE TPMS SENSOR DEVELOPS HAIRLINE CRACKS REFAULTING IN SLOW AIR LEAKS, WHICH DEVELOP INTO LARGER LEAKS WITHIN WEEKS, WHICH LEADS TO THE TPMS WARNING LIGHT GOING OFF IN THE INSTRUMENT PANEL, AND EVENTUALLY, IN THE NEED TO REPLACE TO TPMS SENSOR DUE TO THE AIR LEAK. FAILURE TO CHECK THE TIRE'S AIR PRESSURE WITHIN A DAY OR TWO CAN RESULT IN A FLAT TIRE. THERE IS A GREAT DEAL OF EVIDENCE IN INTERNET FORUMS THAT THIS IS A WIDESPREAD SUZUKI SX4 ISSUE, HINTING AT AN UNDERLYING FAULT WITH THE TPMS SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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