Suzuki Grand Vitara Complaints (2002)

47 consumer complaints on file.

#11296613January 2, 2020
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED (NUMBER 19005490). THE CONTACT WAS TAKEN BY AN AMBULANCE TO THE EMERGENCY ROOM FOR HER MULTIPLE INJURIES. THE CONTACT SUSTAINED A BROKEN STERNUM AND MULTIPLE TEETH, INJURED HER CHEST WALL, BOTH LEFT AND RIGHT KNEES AND NECK. THE CONTACT STATED SHE HAD SUFFERED FROM PNEUMONIA AND WAS SEEKING TREATMENT BY A NEUROLOGIST AND SEEK MEDICAL ATTENTION FOR HER LEFT KNEE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOTALED. THE VEHICLE WAS TOWED TO UNKNOWN LOT. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312651February 22, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 59,330. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248323November 10, 2008
TIRES
TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FENDER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES EXCEEDED 200,000. UPDATED 01/14/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210568November 29, 2007
POWER TRAIN
2002 SUZUKI VITARA WITH TRANSMISSION FAILURE. CONSUMER STATES THAT THE VEHICLE WILL GO INTO REVERSE WITH NO HELP FROM THE DRIVER AND OTHER TIMES IT WILL LOCK UP AND NOT GO INTO REVERSE. SHE ALSO STATES THAT IT HAS CAUSED DAMAGE TO PERSONAL PROPERTY. *KB THE CONSUMER STATED WHEN THE THIRD INCIDENT OCCURRED, THE VEHICLE LOCKED UP AND WOULD NOT GO INTO REVERSE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200466August 22, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 2002 SUZUKI GRAND VITARA (LIMITED 4WD) WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE CRUISE CONTROL WAS ENGAGED ON THE HIGHWAY AT 55 MPH. IT WAS A HILLY STRETCH OF HIGHWAY NEAR PITTSVILLE, MO AND THERE WAS A LIGHT DUSTING OF SNOW JUST STARTING TO FALL. THE CRUISE CONTROL MADE THE CAR JUMP INTO A LOWER GEAR WHEN ASCENDING A HILL TO KEEP IT AT 55 MPH. THE RPM'S JUMPED FROM ABOUT 2,000 TO 5,000 WHEN THE CAR SHIFTED INTO 3RD GEAR - WHICH CAUSED THE TIRES TO LOSE TRACTION AND I WRECKED INTO 2 HIGHWAY SIGN POSTS AND SKIDDED SIDEWAYS ABOUT 50 YARDS INTO THE CENTER MEDIAN. IT WAS A MIRACLE THAT I DIDN'T ROLL OVER SEVERAL TIMES. IT COST ME $5,000 IN COLLISION DAMAGE TO FIX THE CAR. THE CRUISE CONTROL DOES THIS ALL THE TIME STILL WHEN EVEN ON MODERATE HILLS TO KEEP UP WITH THE SET MPH. IT IS A DESIGN FLAW IN MY OPINION. I HAVE NEVER HAD A CAR THAT NEEDED TO JUMP UP TO OVER 5,000 RPM'S JUST TO GO 65 MPH AND STAY UP WITH THE SET CRUISE SPEED. THANKS. DWS *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10149408February 3, 2006
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:REAR/OTHER
I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143880November 29, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142141October 26, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140554October 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SUSPENSION:FRONT:MACPHERSON STRUT
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130652July 30, 2005
SERVICE BRAKES, HYDRAULIC
AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAVE NOT HAD ANY REPAIRS DONE AS OF YET. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090387May 6, 2005
VEHICLE SPEED CONTROL:CABLES
THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116019March 29, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL DOOR FELL OFF AGAIN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114846March 28, 2005
FUEL SYSTEM, GASOLINE
GASOLINE FUEL DOOR FELL OFF FOR NO REASON, AS FAR I CAN TELL, ALL THE HARDWARE THAT WOULD SECURE FUEL DOOR IS STILL THERE. I HAVE SEEN OTHER SUZUKI'S WITH THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108544January 21, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE PEDALS ARE TO CLOSE, CAUSING THE CONSUMER TO SIMULTANEOUSLY DEPRESS THE BRAKE/ACCELERATOR PEDAL. THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109523January 5, 2005
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SUZUKI TAKEN TO DEALER 3 TIMES FOR IGNITION LOCKED AND 2 TIMES FOR THE 4WD PROBLEM. *BF WHEN THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER FOR THE SECOND TIME REGARDING THE 4-WHEEL IT WAS DETERMINED THAT THE FAILURE WAS INTERNAL LOCATED IN THE FRONT DIFFERENTIAL ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106775January 4, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE FAILED TO MOVE. AFTERWARDS THE VEHICLE ACCELERATED HESITANTLY ON ITS OWN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101553November 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE WAS A VIBRATION COMING FROM THE BRAKES. THE ROTORS HAD COMPLETELY WARPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081844October 19, 2004
VEHICLE SPEED CONTROL:CABLES
REPLACEMENT PARTS WERE NOT AVAILABLE TO PERFROM RECALL REPAIRS.*MR *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096864October 14, 2004
FUEL SYSTEM, GASOLINE
CONSUMER RECEIVED A RECALL NOTICE(04V427000) FOR THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096629October 12, 2004
FUEL SYSTEM, GASOLINE
CONSUMER STATED SHE RECEIVED A RECALL NOTICE (CAMPAIGN #0442700), BUT WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR THE REPAIR SHE WAS TOLD THAT THEY ARE BACK LOGGED. THEY ALSO TOLD HER THAT THEY DO NOT KNOW WHEN THEY WILL RECEIVE THE PARTS TO DO THE RECALL. THE DEALER ALSO TOLD HER THAT THEY HAVE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY DO NOT KNOW WHEN THEY WILL SENT THE PART. THE DEALERSHIP NAME IS BELL ROAD SUZUKI 999 W BELL RD PHOENIX, AZ 85023 602 993 3322. PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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