Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10788180November 4, 2015
AIR BAGS, STEERING, UNKNOWN OR OTHER
THE VEHICLE WAS SHIPPED TO A SUZUKI DEALER IN PUERTO RICO AND THEN SHIPPED BACK TO THE USA. ONCE SHIPPED TO PUERTO RICO, SUZUKI PROVIDES A SPECIFIC VIN AS VEHICLES EXPORTED OUT OF THE USA. THE VEHICLE WAS SHIPPED BACK TO USA IN 2009 AND EVER SINCE I HAVE RECEIVED THREE SAFETY RECALL NOTIFICATIONS TO HAVE DONE BY LOCAL SUZUKI DEALER. WE CONTACTED THE LOCAL SUZUKI DEALERS SEVERAL TIMES AND THE VIN DOES NOT APPEAR IN THEIR SYSTEM AT ALL. I BEEN TOLD THEY WILL NOT SERVICE MY VEHICLE BEING THAT IT WAS SHIP FROM PUERTO RICO AND THE ONLY PLACE THEY WOULD FIX THE RECALL WOULD BE THERE. I HAVE CONTACTED CORPORATE SUZUKI MULTIPLE TIMES AND BEEN TOLD THEY CAN'T DO MUCH TO TRY TO NEGOTIATE WITH THE DEALER AGAIN WHICH HAS REFUSED TO DO THE SERVICE. I HAVE BEEN MANY HOURS EXPLAINING MY SITUATION TO DIFFERENT INDIVIDUALS FROM DEALER AND SUZUKI AND NEVER COME TO A SOLUTION AFTER SEVERAL MONTHS. I'M TOLD THAT VEHICLES SHIPPED TO PUERTO RICO (US TERRITORY) AND BACK TO US ARE NOT COVERED UNDER THESE SAFETY RECALLS DESPITE I AM RECEIVING THE NOTIFICATION TO MY OHIO ADDRESS. ITS BEEN SEVERAL MONTHS WE BEEN TRYING TO SOLVE THIS ISSUE AND ALWAYS GET THE RUN AROUND. ONE OF THE RECALL IS RELATED TO AIR BAGS AND DIFFERENTIAL TRAIN LOCKING DUE TO FAULTY SEAL. THE VEHICLE WAS BEING DRIVEN BY MY DAUGHTER FOR SCHOOL AND WE'VE NOW HAVE RESTRICTED HER FROM DRIVING THE VEHICLE CONCERNED FOR THESE ISSUES. WE WOULD APPRECIATE ANY SUPPORT OR ASSISTANCE YOU MAY PROVIDE TO SOLVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783806October 20, 2015
AIR BAGS
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779456October 3, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
MY CAR WAS CALLED BACK YEARS AGO BUT NEVER SERVICED . THEY SAID THEY'D CALL NEVER DID. NOW I'M EXPIERIENCING PROBLEMS VITH MY CAR. IT HAS BEEN AN EXCELLENT CAR AND WOULDN'T TRADE IT FOR ANYTHING. IT'S A 2001 GRAND VITARA STANDARD AND IT CRANKS BUT WON'T START. IT'S HAPPEND BEFORE. MY GAS PEDDLE GOES ALL THE WAY ON THE FLOOR. DOESN'T FEEL RIGHT. FEELS AS IF A LINE WAS BROKEN. THE CAR USE TO SHIFT TO THE SIDE WHEN HITTING THE BRAKES. CAN YOU HELP? WHAT IS IT? I HAVEN'T BEEN SBLE TO USE MY CAR FOR A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764563September 17, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 5 MPH, A FUEL ODOR EMITTED INSIDE THE VEHICLE. WHEN THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 01V146000 (FUEL SYSTEM, GASOLINE) AND 04V427000 (FUEL SYSTEM, GASOLINE), BUT WAS NOT DIAGNOSED OR REPAIRED TO DUE THE MILEAGE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760270August 31, 2015
UNKNOWN OR OTHER
I HAVE RECEIVED A RECALL NOTICE FOR MY VEHICLE. THE SUZUKI DEALERSHIP (FACILITY) IN MY TOWN HAS BEEN CLOSED. THE RECALL SCHEDULING CONTACT (TWICE) HAS REFERED ME TO AN OUT OF TOWN (TOYOTA) DEALERSHIP IN NAPLES, FLORIDA. OF COURSE, SUZUKI IN NO LONGER SOLD IN THE US. THE DRIVE DISTANCE WOULD PREVENT ME FROM LEAVING MY VEHICLE WITHOUT UNNECESSARY ADDED TIME AND INCONVENIENCE. I REQUESTED A LOCAL MORE CONVENIENT DEALERSHIP TO DO THE REPAIR, BUT HAVE BEEN REFUSED. WHAT IS THE POLICY ON RECALLS FOR THIS SITUATION? I WOULD LIKE TO HAVE THE REPAIR DONE IN A FORT MYERS DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760170August 29, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ARE BURNING OUT PREMATURELY EVERY 4-6 MONTHS. THIS IS EXPENSIVE AND POTENTIALLY DANGEROUS IF I DO NOT NOTICE IMMEDIATELY WHEN THEY BLOW OUT, ESPECIALLY IF BOTH GO AT THE SAME TIME. FROM WHAT I UNDERSTAND, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND THIS HAS BEEN SOMETHING THAT MANY GRAND VITARA OWNERS LIKE MYSELF HAVE BEEN DEALING WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743490July 25, 2015
ELECTRICAL SYSTEM
MY CAR CAN'T SEEM TO JUST BLOW 1 HEADLIGHT , BOTH GO OUT AT SAME TIME TAKING WITH IT A SMALL LIGHT AS WELL. I HAVE HAD THE CAR FOR A LITTLE OVER 2 YEARS AND THIS IS THE SECOND OCCURRENCE WHERE THE SAME THING HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743491July 25, 2015
STEERING
THERE HAVE BEEN MANY RECALLS ON THIS VEHICLE DATING BACK TO 07. IN 2010 RECALL FOR STEERING/ TENSION ADJUSTER PULLEY, I WAS NEVER NOTIFIED OF THIS SERIOUS RECALL, THE AIR BAGS IN 2014 I HEARD ABOUT THE AIR BAGS BUT NEVER WAS NOTIFIED AS TO WHO HAD THE PARTS TO REPLACE IT. ARE THEY WAITING FOR A CASUALTY? I STILL HAVE PAYMENTS ON THIS CAR AND IT IS NOT WORTH JUNK PRICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734362July 15, 2015
AIR BAGS
I HAVE TRIED NUMEROUS TIMES THROUGH SAFERCAR.GOV TO CHECK IF THE AIRBAGS I HAVE IN MY CAR ARE ON THE RECALL. I GET NO RESPONSE. I WOULD APPRECIATE IF YOU CAN CHECK TO SEE IF MY CAR'S AIRBAGS ARE OK. A RESPONSE WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733012July 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS), THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY AND COULD DEPLOY AT ANY TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730394June 25, 2015
ENGINE
I WAS ACCELERATING ONTO A SUPER HIGHWAY WHEN MY VEHICLE ENGINE LIGHT CAME ON AND THE ENGINE STARTED RUNNING ROUGH. WHEN I RETURNED HOME I PUT MY ENGINE SCAN ON THE COMPUTER AND IT STATED EGR VALVE....I BELIEVE IT MAY HAVE BEEN A P0401 CODE. I ORDERED A NEW EGR VALVE AND REPLACED IT ALONG WITH NUMEROUS GASKETS AND CLEANED EVERYTHING ACCORDING TO MY SERVICE MANUAL......WHICH BY THE WAY, IS THE $100 SHOP SERVICE MANUAL THE DEALERSHIP USES! IT CORRECTED THE PROBLEM FOR ABOUT 6 MONTHS TIME PERIOD AND THEN BEGAN ALL OVER AGAIN. I USE PREMIUM SHELL GASOLINE IN THE VEHICLE AND DO PREVENTATIVE MAINTENANCE ON A REGULAR BASIS AS DESCRIBED IN THE SERVICE MANUAL. I HAVE DONE SIGNIFICANT RESEARCH ONLINE AND HAVE FOUND NUMEROUS COMPLAINTS REGARDING THIS ISSUE HOWEVER, SUZUKI HAS NOT RESPONDED WITH A SOLUTION. I SEE FORD AND SOME OTHERS HAD THIS SIMILAR COMPLAINT AND REDESIGNED THEIR EGR VALVES TO RESOLVE THE ISSUE. ALSO, I HAVE RECEIVED SEVERAL SUZUKI RECALLS HOWEVER, THERE ARE NO SUZUKI SERVICE CENTERS IN AMERICA NOW TO GET THESES ISSUES RESOLVED. THE LATEST RECALL WAS SENT TO ME FROM SUZUKI STATING THE ISSUE AND THAT THEY WOULD NOTIFY WHERE TO GET IT RESOLVED......SOON?? NEVER HEARD ANOTHER WORD! THIS IS LIKE 2-3 RECALLS NOW.....AIR BAGS, POWER STEERING PULLEY, AND SEVERAL OTHERS. I DID HAVE THE ABS BRAKE SENSORS AND THE TRANSMISSION LOCK ISSUES RESOLVED AT THE DEALERSHIP SHORTLY AFTER MY PURCHASE OF THE NEW VEHICLE HOWEVER, THE REST HAVE BEEN UNRESOLVED! THIS EGR VALVE IS EITHER A DEFECTIVE ENGINEERING ISSUE OR RELATED TO ETHANOL ADDED TO THE GAS WHICH IS THE BIGGEST NIGHTMARE EVER FOR ANY ENGINE AND SHOULD BE STOPPED IMMEDIATELY AS ANY MECHANIC WILL TELL YOU!! IT WAS A MONEY MAKER FOR THE ULTRA RICH AND NOTHING TO DO WITH RESOLVING EMISSIONS OR ANYTHING ELSE AS A DEFECTIVE EGR WILL SPEW MORE POLLUTION THAN NOT HAVING IT AT ALL! UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723331June 4, 2015
EXTERIOR LIGHTING
I'VE HAD THIS VEHICLE FOR 6 YEARS IN THAT 6 YEARS I CAN NOT EVEN TELL YOU HOW MANY TIMES I'VE HAD TO REPLACE THE BULBS IN THE HEAD LIGTHS, AT LEAST EVERY 4 MONTHS. THIS IS A ON GOING ISSUE WITH THESE VEHICLES I CAN NOT BELIEVE SUZUKI HAS NOT BEEN PUT IN A POSITION TO ISSUE A RECALL. THIS IS A MANUFACTURING ERROR AND SUZUKI KNOWS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715271May 8, 2015
VEHICLE SPEED CONTROL
I HAVE HAD THREE INCIDENTS OF UNEXPLAINED ACCELERATION AND REVVING OF THE ENGINE IN MY SUZUKI. EACH TIME I HAVE HAD TO LEAVE THE FLOW OF TRAFFIC AND TURN THE VEHICLE OFF TO STOP THE ACCELERATION. THIS HAPPENED TWICE WHILE DRIVING AT HIGHWAY SPEED. BRAKING DOES NOT CAUSE THE CAR TO DOWNSHIFT. I THINK A THROTTLE OR ACCELERATION IS STICKING SIMILAR TO THE RECALLED TOYOTA CARS. THIS HAS HAPPENED WITH PASSENGERS IN THE CAR WHO CAN SUPPORT WHAT HAPPENED. FOLLOWING TWO INCIDENTS, THE DEALERSHIP REPLACED THE MOTOR MOUNTS TO FIX THE PROBLEM. IT COST $500. ON 2/13/15, THE WEEK AFTER THE REPAIRS, THE PROBLEM REPEATED. I WAS IN DOWNTOWN DENVER TRAVELING AT APPROXIMATELY 20-25 MPH. THANKFULLY, I WAS ABLE TO MOVE OUT OF TRAFFIC WHILE AVOIDING PEDESTRIANS AND TURN THE CAR OFF. I RETURNED THE CAR TO MEDVED SUZUKI ON 2/16/15. IT HAS BEEN THERE SINCE. NEITHER THE DEALERSHIP NOR SUZUKI MOTOR OF AMERICAN CAN REPLICATE THE PROBLEM OR RECOMMEND A REPAIR. THEY WANT TO CLOSE THEIR WORK ORDER, HAVE ME PICK UP MY CAR AND RETURN A RENTAL VEHICLE THEY PROVIDED. I ASK YOUR ASSISTANCE TO REQUIRE SUZUKI TO REPLACE OR REPAIR MY CAR WHICH STILL CARRIES A DRIVE TRAIN WARRANTY. I DO NOT WANT TO BE INJURED OR TO INJURE OTHERS DUE TO UNEXPLAINED ACCELERATION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714289May 4, 2015
VEHICLE SPEED CONTROL
MY VEHICLE WAS AT A STANDSTILL AT A RED LIGHT. I HAD THE AUTOMATIC TRANSMISSION IN NEUTRAL, WITH MY RIGHT FOOT ON THE BRAKE. WHILE WITH MY FOOT STILL ON THE BRAKE, I SHIFTED INTO DRIVE AND THE CAR INSTANTANEOUSLY SPED FORWARD AT AN UNCONTROLLABLE HIGH RATE OF SPEED CAUSING ME TO HIT THE CAR IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714259May 3, 2015
VEHICLE SPEED CONTROL
MY WIFE AND I JUST LEFT MY MOTHER'S CONDOMINIUM PREMISES, I TURNED RIGHT ON GENEVA AVENUE IN SAN FRANCISCO. AS I STARTED TO ACCELERATE AT 23 MILES PER HOUR, THE CAR TOOK ON A LIFE OF ITS OWN! THE CAR TOOK OFF, THE ENGINE REVVED UP, BY IT SELF AND SPED UP, EVEN ME MY RIGHT FOOT STEPPING AS HARD AS I COULD ON THE BRAKES! I STEERED THE CAR TO THE SIDE OF THE ROAD, BUT I NEEDED TO HIT THE BUMPER OF A PARKED CAR IN ORDER TO STOP. IN MY OPINION, MY WIFE AND I WERE SUBJECTED BY THIS CAR INTO A LIFE THREATENING SITUATION. I LEFT A NOTE AND MY PHONE NUMBER ON THE WINDSHIELD OF THE CAR I HIT, APOLOGIZED, AND ASKED THE DRIVER TO CALL ME AS SOON AS POSSIBLE. I THOUGHT THE FRIGHTFUL EXPERIENCE WAS OVER! AFTER I LEFT MY NOTE FOR THE DRIVER OF THE PARKED CAR I HIT, WE DECIDED TO PROCEED. AFTER HALF A BLOCK, THE ENGINE POWERED UP BY ITSELF, AGAIN, AND WAS LAUNCHING FORWARD. I MANAGED, WITH ALL THE FORCE I COULD MUSTER, TO STEP ON THE BRAKES AND STOP ON A RED ZONE. WE DECIDED TO HAVE THE CAR TOWED TO MY HOMETOWN, 44 MILES AWAY. THE 2006 SUZUKI GRAND VITARA SHOULD BE EXAMINED THOROUGHLY BY THE MANUFACTURER IN MY OPINION, CORRECT THIS HUGE PROBLEM BEFORE IT KILLS. BETTER YET, IT SHOULD BE BOUGHT BACK BY THE MANUFACTURER. OTHER PEOPLE MIGHT BE DRIVING AT 45 MILES, NOT 23, BY THE SIDE OF THE CLIFF. I ADVISED SUZUKI USA ABOUT THIS. THE MATTER IS PENDING. I WAS TOLD NONCHALANTLY BY A RICHARD TRAVIS THAT THEY WILL HAVE THE VEHICLE EXAMINED. THEY WILL TRY TO 'DUPLICATE THE HARROWING EXPERIENCE. I DID NOT FEEL ANY COMPASSION AT ALL FROM SUZUKI.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706498April 19, 2015
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693674March 11, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690723February 25, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS BURN OUT ABOUT EVERY 4 MONTHS. THIS IS A VERY EXPENSIVE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689807February 22, 2015
ELECTRICAL SYSTEM
MY WIFE'S VEHICLE IS SO DIFFICULT TO CHANGE THE HEADLIGHTS BULBS. SUCH A SMALL COMPACT AREAS. YOU CAN BARELY FIT YOUR HAND IN TO REMOVE THE VERY SMALL METAL CLIP. WITHOUT SEEING WHAT YOU'RE DOING. I'VE ACTUALLY BROKE THE CLIP TRYING TO REMOVE IT. NOW I HAVE BUY THE WHOLE HEADLAMP INSTEAD OF REPLACING WHAT WAS BROKEN. NOW WHEN THE OTHER SIDE OF THE VEHICLES HEAD LIGHT WENT OUT MY WIFE HAD SOMEONE LOSE TO REPLACE IT THEY HAD THE SAME PROBLEM. THEY BROKE THE CLIP ALSO. IT SHOULDN'T BE SUCH A HASSLE TO SIMPLY CHANGE YOUR BULBS ON A VEHICLE. ON ANOTHER NOTE, TO REPLACE THE ENTIRE HEADLAMPS YOU HAVE TO REMOVE THE WHOLE FRONT GRILL AND THE FRONT LOWER BUMPER. TOTALLY CRAZY. WHO EVER ENGINEERED THIS IDEA SURELY DIDN'T THINK IT THROUGH. PLEASE HAVE THIS VEHICLE RECALLED FOR THIS SPECIFIC ISSUE. I KNOW I'M NOT THE ONLY WHO HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681649February 5, 2015
ELECTRICAL SYSTEM
HAVING TROUBLE WITH LOW BEAM HEAD LAMP NOT WORKING HAVE REPLACE BULBS MORE THEN ONCE. OWNERS ON INTERNET ARE HAVING THE SAME PROBLEMS. DEALER WILL NOT FIX PROBLEM. I ALMOST GOT IN A ACCIDENT DUE TO SOMEONE THOUGHT I WAS A MOTOR CYCLE. MANY OWNERS HAVE COMPLAINED BUT NOTHING HAS BEEN DONE. OWNERS ALSO HAVE BEEN PULLED OVER AND BEEN GIVEN TICKETS FOR PROBLEM. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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