Subaru WRX Complaints (2024)

13 consumer complaints on file.

#11725305March 18, 2026
POWER TRAIN
On February 3, 2026, while driving approximately 80 mph on Interstate 10, the manual transmission shifter bypassed the 6th gear detent entirely and moved toward the reverse gear position, creating an immediate and severe safety hazard. I prevented full reverse engagement only through physical intervention. Had the transmission engaged reverse at 80 mph, catastrophic drivetrain damage and loss of vehicle control would have resulted. The vehicle was taken to El Paso Subaru for a Subaru-authorized inspection on February 9, 2026. As of March 18, 2026 (37+ days), the transmission remains disassembled. A Subaru corporate engineer inspected the vehicle but the report has not been shared with me. The vehicle maintenance app confirms the car was last moved March 12 and has been sitting idle since. Subaru is pursuing a warranty denial based on aftermarket modifications without demonstrating specific causation as required under the Magnuson-Moss Warranty Act. Subaru Case #260204-2202126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705637December 17, 2025
STRUCTURE:BODY
The component failing is the side skirts or, as officially described in the Subaru parts diagram, the „Side Spoiler“. It can also be found as part numbers 96051, and 96051A. It can be easily visually inspected. This puts others at risk because it may end up dragging on the road, or falling off entirely which poses a major safety risk to other drivers because it is a piece of plastic nearly the length of the entire wheelbase. After talking with other owners, they have had the same issue, and in my case I had the issue a few months after purchasing the car. Then when the rear of the car was replaced and fixed due to an accident, they fixed this issue, but it came back a month after being repaired. I do not know if it has been inspected by Subaru or police or insurance, but they may see it as a recurring issue. There were know warning lamps or messages. I only noticed when inspecting my car before use or while washing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703861December 8, 2025
UNKNOWN OR OTHER
On 12/3/2025 at approximately 9:46 am, I was driving at about 30 mph when a SiriusXM advertisement suddenly appeared on the infotainment screen. The pop-up took over the entire display and required manual dismissal to regain access to navigation and audio controls. This interruption forced me to divert my eyes and hand from the road. I have video evidence showing the ad appearing while the car was actively moving but can only attach a screenshot in this report. This poses a significant safety risk, especially at highway speeds or in poor weather conditions. Other Subaru owners have reported similar issues, indicating this may be a widespread software or UX defect. I am submitting this complaint to request investigation into whether Subaru’s infotainment system violates safety-critical UI standards by permitting advertisements to display while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703563December 7, 2025
UNKNOWN OR OTHER
While driving a full screen advertisement for SirusXM takes over the entire screen on your infotainment system. You must select to close or accept the sales offer to close the advertisement and have access to the controls or navigation on your infotainment screen. This is a dangerous distraction as you are driving to have something take over the display and then it shows as a sales ad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703272December 5, 2025
UNKNOWN OR OTHER
On Dec 4 around 6pm driving in Chicago area. Weather has been very bad, with snow and extreme cold, leaving roadways and especially alleyways (as they do not receive regular city plow/salt) covered in snow and ice. While creeping over hardpacked snow and ice down an alleyway to access my apartment parking area, the dashboard screen suddenly came on in order to display an ad for SiriusXM. I keep the dashboard screen off specifically because I find it extremely distracting, even when static. When it came on suddenly, I experienced a crisis response, slamming on the brakes, resulting in slide forward and to the side. In this instance, I was fortunate not to hit anything or have anything further occur, but it could easily have been very different. Why can an ad server turn this screen on when closed by the owner? Why can it serve ads in private vehicles at all? I attempted to contact the dealer regarding this and they placed me on hold and eventually hung up on me. I have scheduled an appointment with legal counsel to discuss my further options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701298November 24, 2025
UNKNOWN OR OTHER
Sirius XM advertisement took over driver infotainment system while driving casuong a significant distraction in driver attention. Infotainment system handles some car functions such as climate control, navigation, and relays information for eyesight system to other modules of the vehicle. There have been other complaints from drivers. The sudden change in display locks drivers out of climate control and other functions until advertisement is acknowledged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701177November 24, 2025
UNKNOWN OR OTHER
While driving, I get a pop-up ad Sirius XM. It is beyond annoying, invasive and possibly dangerous. This shouldn't be allowed and there should be regulations against ads preventing distracted driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691100October 2, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I understand that every manufacturer is racing to get these vehicles autonomous or something similar to it and I can fully appreciate a world that would be as I'm sick of distracted drivers as it is these days and the police's complicity or the lack of enforcement doesn't help. That said, the pre-collision system in Subaru needs a bit of an overhaul or an option to shut it off permanently and not every single time we start the vehicle. There were two separate instances where the collision warning picked up "something" that caused it to brake unexpectedly and hard causing ABS to trigger and everything getting thrown off the seats. I have no idea what even caused it. One other instance is when the vehicle in front of me suddenly braked unexpectedly. Seeing as I do not tailgate, I had plenty of time to move over to the other lane. In the process of this, the car detected the braking vehicle in front and just slammed the pre-collision brakes on me causing all sorts of panic for myself and every driver around me. The car tried to stop on the parkway at 55 mph because I wanted to merge left (and had plenty of space to do so) whereas the car just wanted to stop. The lane I was merging to didn't have anyone so it was fine but the person behind me probably freaked out a bit. Subaru needs to give us the ability to adjust the sensativity of these systems or just the ability to turn them off permanently. I love this car and love the brand but I feel they could do better. I'd like to say these manufacturers need to stop trying to baby and coddle us but when I see the drivers these days, I can understand where they are coming from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668710June 23, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The Drivers side mirror (LEFT) When sitting still is distorted and wavy if you look around in the mirror. It makes the earth bend or any objects in the mirror bend, the best way to put it when driving or sitting still it looks like a funhouse mirror. And once at about 40 MPH the Same mirror also vibrates while driving. The retailer I choose has replaced the mirror glass twice and the mirror housing once, it had done nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660985May 14, 2025
POWER TRAIN
Driving kids home from school and while making a left hand turn through a large intersection, when shifting from 2nd to 3rd gear I heard an immediate pop and then it lost all power in third while sounding like a bag of gravel under the car. I could have easily lost power while merging on a highway instead of a lower speed turn and endangered the welfare of my two daughters. Subsequent tear down by Parkway Subaru confirmed that 3rd gear had experienced catastrophic failure with hardly any gear teeth remaining on 3rd gear. I have found the problem reported numerous times online, specifically third gear. The transmission was inspected by a Subaru of America specialist, who then denied that it was a manufacturer issue. No warnings or signs of mechanical failure prior to the incident. Shifting had been normal and routine throughout lifetime of the car (1 year 15k miles). I had to wait 2 weeks to be told they were denying warranty or good will assistance on a year old vehicle purchased new. I have been driving a rental car since the incident while my car has been sitting at the dealership. Dealer has been unable to provide specific reasoning for denial of warranty beyond stating that "they feel it is not a manufacturer or material defect". Feelings aren't empirical evidence of failure last time I checked. I have tried to reach SoA agent assigned to my case for three straight days with no communication until this afternoon (5/15) in which I missed their call and they did not respond when I called back within 5 minutes. Attached below are pictures from other consumers who experienced the same failure, as well as a picture of my own failure and are a report on subaru 2022+ wrx models and issues relating to 3rd gear specifically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650068March 24, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving my car as any person would, at the 3519 mile mark on the odometer the engine low oil light came on, it took (1.5Q) of oil to top it off. This is a brand new car no one buys a new car to add oil to it, then to get told by the dealership that it’s normal for up to (2Q) of oil to be added because it’s the only AWD boxer, but yet the 24 crosstreks have boxers and doesn’t burn oil?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633973January 3, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Subaru WRX. The contact stated while driving 45 MPH, the ABS did not function as intended. The contact stated that while merging into another lane, the ABS independently activated, and the vehicle independently stopped. Additionally, the contact stated that due to the failure, the vehicle was almost rear-ended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630097December 11, 2024
UNKNOWN OR OTHER
I’m driving with my eyes on the road and out of my peripheral vision I notice a change on my cars information screen. I instinctively respond and it’s an advertisement from Sirius XM taking up my whole screen. This of course distracted me momentarily and luckily there were no other cars close enough to cause an incident. It made my blood boil. This is completely unacceptable and unsafe. Shame on Subaru for allowing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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