Subaru Outback Complaints

1,029 consumer complaints on file.

#11408314April 15, 2021
VISIBILITY/WIPER
WENT OUT TO MY CAR TO GO HOME AND FOUND A 9 IN CRACK IN THE WINDSHIELD. THERE WAS NO CRACK WHEN I GOT OUT OF MY CAR. THERE IS NO ROCK IMPACT AND NO MARKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407593April 12, 2021
VISIBILITY/WIPER
WINDSHIELD HAS CRACKED NEAR AIR CONDITIONING ELEMENT WITH NO EVIDENCE OF A CHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406853April 7, 2021
VISIBILITY/WIPER
AN EMPTY PLASTIC BOX FELL ON THE WINDSHIELD FROM MAYBE 2 FEET. THE WINDSHIELD BASICALLY SHATTERED, WITH PIECES OF GLASS IN THE CAR. WE INFORMED OUR DEALERSHIP THAT THIS IS A NEW CAR, AND WE ARE VERY SCARED THAT THEIR IS A DEFECT BASED ON THE IMPACT THAT WE SAW. SUBARU DISCREDITED OUR CLAIM. WE HAVE TRIED EVERYTHING WE CAN DO INFORM THEM TO LOOK INTO THIS POSSIBLE SAFETY ISSUE. THE VEHICLE WAS PARKED, IN A GARAGE WHEN THE EMPTY BOX FELL ON THE WIND SHIELD. NOW WE ARE PAYING TO REPLACE THE CRACK WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406284April 3, 2021
ELECTRICAL SYSTEM
WE BOUGHT THE CAR NEW AND 3 MONTHS INTO OWNERSHIP IT WON'T START DUE TO BATTERY ISSUES. NOTHING IMPROPER OR IRREGULAR WAS DONE WITH THE CAR. IT JUST DOESN'T FUNCTION BY DEFAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405691March 30, 2021
UNKNOWN OR OTHER
WINDSHIELD FAILED TWICE IN FIRST SIX WEEKS, DEALER REPLACED IT ONCE, IT LASTED 9 DAYS, BOTH TIMES WINDSHIELD BROKE IN SNOW STORM WITH DEFROSTER ON HIGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405276March 28, 2021
WHEELS
EARLY IN FEBRUARY, MY CAR STARTED TO SEND ME INTERMITTENAT ERROR MASSAGES STATING THAT THE TIRES HAD LOST PRESSURE. THIS HAPPENED WHILE DRIVING THE VEHICLE. THERE WAS A RECALL REGARDING THE SOFTWARE, AND THE DEALERSHIP STATED THAT THEY THOUGHT THE SOFTWARE UPDATE WOULD CORRECT THE PROBLEM. IT DID NOT. THE NEXT FIX INVOLVED REPLACING THE MODULE THAT MONITORS THE TIRE PRESSURE. THIS DID NOT FIX THE PROBLEM EITHER. IT HAS BEEN OVER A MONTH SINCE THE PROBLEM STARTED. AND THE DEALERSHIP DOES NOT KNOW HOW TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405068March 26, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404984March 26, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A CRACK FORMED IN THE MIDDLE OF THE DRIVER'S SIDE OF WINDSHIELD WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING THE VEHICLE. THE CONTACT CALLED HER INSURANCE PROVIDER AND HAD THE WINDSHIELD REPLACED BY AN INDEPENDENT MECHANIC. RECENTLY, WHILE HER DAUGHTER WAS DRIVING AT 55 MPH, ANOTHER CRACK FORMED IN THE MIDDLE OF THE PASSENGER'S SIDE WINDSHIELD, WITHOUT IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404908March 25, 2021
VISIBILITY/WIPER
JUST GOT A NEW CAR IN JAN 2021. WINDSHIELD GOT CHIPPED EASILY. I ALREADY TRIED WITH GLASSES REPAIR KIT SEVERAL TIMES. AND RECENTLY IT GOT CRACKED LINE (AROUND 30CM 90 DEGREE). THE SAME ROUTE TO WORK I DROVE WITH MY OLD 2006 TOYOTA RAV4 AND NEVER GOT ANY CHIP FOR 6 YEARS. UNTIL I GOT THIS NEW 2021 OUTACK, I HAVE TO REPLACE THE WINDSHIELD FOR LESS THAN 60 DAYS OF DRIVING. ONE OF MY FRIENDS GOT THE SAME TRIM OF CAR THE SAME MONTH ALSO GO REPLACED WINDSHIELD LAST WEEK. THE ROUTE IS ON HWY880 FROM FREMONT TO SAN JOSE, CA AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404293March 22, 2021
VISIBILITY/WIPER
SPONTANEOUS CRACK IN LOWER PART OF WINDSHIELD ON PASSENGER SIDE. CRACK WAS OBSERVED AFTER CLOSING DOOR WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404144March 21, 2021
VISIBILITY/WIPER
THIS IS THE SECOND TIME IN 2 MONTHS THE FRONT WINDSHIELD ON MY 2021 OUTBACK HAS CRACKED AND NEEDS TO BE REPLACED. BOTH TIMES HAPPENED ON THE HIGHWAY. NOT DRIVING THROUGH A CONSTRUCTION AREA OR ANYTHING. JUST DRIVING AND HEAR A NOICE AND SEE A 12 INCH CRACK. UPLOADING 2 IMAGES ONE IS FROM TODAY AND THE OTHER IS FROM 2/5/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404069March 20, 2021
ELECTRICAL SYSTEM
MULTIPLE TIMES ISSUE WITH BATTERY NOT PROVIDING SUFFICIENT CHARGE TO START THE CAR RESULTING IN INCONVENIENCE, STRESS AND MENTAL AGONY. FROM A SAFETY PERSPECTIVE THE CAR WAS NOT PERFORMING AS PER COMMITTED STANDARDS AND ELECTRICAL SYSTEMS HAVE GOTTEN AFFECTED. ALSO THE BATTERY WAS LEAKING ACID FUMES CAUSING HEALTH RELATED HAZARDS. THIS DESPITE KEEPING THE CAR RUNNING IN IDLE MULTIPLE TIMES. FURTHER WHEN GIVEN TO TINDOL SUBARU THEY DID NOT RECTIFY THE PROBLEM BUT BLAMED ME FOR NOT RUNNING THE CAR ENOUGH WHICH IS A LIE AND FALSE. THEY SIMPLY KEPT THE CAR FOR 2 DAYS AND RETURNED IT TO ME!! I HAVE HAD CAR COLD CRANKED 5 TO 6 TIMES IN 2 MONTHS TILL BATTERY WAS EVENTUALLY REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403232March 16, 2021
ELECTRICAL SYSTEM
PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402718March 13, 2021
VISIBILITY/WIPER
ON MARCH 12, 2021, I WAS SITTING IN MY IDLE 2021 SUBARU OUTBACK WHEN I HEARD A QUICK POP SOUND. WHEN I LOOKED UP, THERE WAS A CRACK IN THE WINDSHIELD. THERE WAS NO PREVIOUS DAMAGE TO THE WINDSHIELD. I CURRENTLY HAVE 3600 MILES ON THE VEHICLE. THE CRACK IS VERY LINEAR. THE CAR WASN'T RUNNING AND THE WEATHER WAS PLEASANT AROUND 65 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399539March 6, 2021
VISIBILITY/WIPER
I HAVE OWNED THE VEHICLE FOR 4 MONTHS. IT HAS SEVEN THOUSAND MILES ON IT. A CRACK APPEARED OVERNIGHT AT THE LEFT SIDE (DRIVERS SIDE) TO THE MIDDLE OF THE WINDSHIELD. THERE WAS NO ROCK AND DAMAGED DETECTED. IT JUST HAPPENED ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398970March 3, 2021
VISIBILITY/WIPER
CRACK SUDDENLY APPEARED ON WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398015February 26, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, SHE NOTICED A BUBBLE IN THE FRONT WINDSHIELD. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT WINDSHIELD CRACKED APPROXIMATELY TWELVE INCHES WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO JIM ARMSTRONG SUBARU (2321 U.S. HWY 70 SW, HICKORY, NC 28602, (828) 322-9372) WHERE THE DEALER DIAGNOSED THE VEHICLE AND DETERMINED THAT THE WINDSHIELD HAD BEEN IMPACTED BY AN UNKNOWN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,800.*DT*JB CONSUMER STATED WINDSHIELD HAS BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397663February 24, 2021
UNKNOWN OR OTHER
I WAS JUST DRIVING ON THE INTERSTATE AND THE WINDSHIELD STARTED CRACKING ON IT'S OWN. THERE WAS NO DAMAGE AT ALL PRIOR TO THE EVENT. NO DEBRIS HIT THE WINDSHIELD IT JUST STARTED CRACKING AND THE CRACK RAPIDLY GREW OVER THE NEXT SEVERAL MINUTES TO A SIZE OF 10 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397334February 22, 2021
VISIBILITY/WIPER
CRACKED WINDSHIELD WITHOUT IMPACT FROM BOTTOM THEY REPLACED IT BUT WITHIN A WEEK SECOND ONE CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396114February 13, 2021
ELECTRICAL SYSTEM
I BOUGHT A NEW CAR IN DECEMBER 2020. ONE DAY IN JAN 2021, I NOTICED THAT THE BATTERY HAD DIED. I JUMP STARTED IT AND THEN IN FEBRUARY 2021, I HAD TO JUMPSTART IT 3 TIMES. AT LEAST THE LAST INSTANCE, I WAS CAREFUL TO CHECK NO INTERIOR LIGHTS WERE ON, AND IT STILL HAPPENED. I WENT TO THE DEALER AND THEY REPLACED THE BATTERY. I HOPE THAT FIXES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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