Subaru Impreza Complaints

2,698 consumer complaints on file.

#10551634November 9, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
WHEN I TOOK OUT THE UNDERNEATH PLASTIC COVER BELOW THE ENGINE FOR CLEANING PURPOSES, I SAW SEVERE RUST ON THE" SUB-FRAME" WHERE BOTH LOWER ARMS ARE ATTACH TO IT.I WENT TO THE SUBARU DEALER FOR INSPECTION ON NOV. 9, 2013. THEY TOLD ME THAT, IT IS NOT IN THE RECALL LIST, SO I WILL NEED TO PAY FOR THE COSTLY REPAIRS .WHEN I ASK ONE OF THE ASSOCIATES IF IT SAFE TO DRIVE,HE SAID NO, IT IS NOT SAFE TO DRIVE AND ALSO IF COLLISION OCCURS. THEY SCHEDULED MY CAR FOR FREE ESTIMATES ON NOV.11,2013. NO ACCIDENT THIS TIME.I JUST WANT TO DRIVE MY CAR SAFE.PLEASE HELP ME,THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551515November 8, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME UNCONTROLLABLE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER'S SIDE FRONT WHEEL WAS ABNORMALLY ANGLED INWARD. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INSPECTED BY THE DEALER UNDER NHTSA CAMPAIGN NUMBER 11V464000 (SUSPENSION) FIVE MONTHS PRIOR TO THE FAILURE AND THE CONTACT WAS INFORMED THAT NO REPAIR WAS NECESSARY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551175November 6, 2013
FUEL SYSTEM, GASOLINE
DURING COOL WEATHER CONDITIONS FROM COLD STARTUP THE ENGINE HAS HEAVY FUEL/GAS SMELL WHICH IS TRANSPORTED INTO THE VEHICLE CABIN CAUSING UNHEALTHY BREATHING CONDITIONS FOR ANY OCCUPANTS. CALLED SUBARU COOPERATE AND THE DEALER, THEY STATED THAT THERE IS A RECALL FOR A LEAKING FUEL RAIL BUT NOT ON OUR MODEL. AFTER MUCH INTERNET SEARCHING IT APPEARS THE RECALL SHOULD BE FOR ALL SUBARUS WITH THE SAME ENGINE AS THE PROBLEM IS ENGINE RELATED AND NOT MODEL RELATED. THE ORIGINAL RECALL SHOULD BE EXTENDED TO ALL SUBARUS WITH THE SAME ENGINE CONFIGURATION. THE COMPANY IS GETTING OFF EASY WITH A LIMITED RECALL OF LESS THAN 6000 VEHICLES NATION WIDE WHEN THERE ARE CLEARLY MANY MANY MORE OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550831November 4, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING HOME TO DENVER, CO FROM DURANGO, OUTSIDE OF BAYFIELD, WE HEARD WHAT SOUNDED LIKE A GUNSHOT OVERHEAD AND IMMEDIATELY PULLED OVER. MY SUNROOF HAD EXPLODED OUTWARD. THERE WAS NO OTHER TRAFFIC ON THE ROAD. THE SUNSHADE (?) WAS CLOSED, SO NO GLASS FELL INTO THE CAR. HALF THE GLASS WAS GONE, AND WHAT WAS STILL ATTACHED WAS COMPLETELY SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550346October 31, 2013
VISIBILITY/WIPER
DRIVING IN HEAVY TRAFFIC AT 65-70MPH THE SUN VISOR JUST DROPPED DOWN BLOCKING MY VISION. THERE WAS NO IMMEDIATE FIX AS BEING ON THE ROAD YOU CAN'T PULL OVER AND JUST DO SOMETHING WITH IT. I THEREFORE HAD TO HOLD THE VISOR IN PLACE FOR SEVERAL MILES. ONCE I WAS ABLE TO PULL OVER THERE WAS STILL NO FIX, HOLDING THE VISOR IN PLACE AND DRIVING WITH ONE HAND IN HEAVY TRAFFIC IS A HAZARD FOR MYSELF AND OTHERS ON THE ROAD. I DROVE FOR SEVERAL DAYS LIKE THIS TRYING EVERYTHING FROM PAPER IN THE VISOR TO ELECTRICAL TAPE I HAD PURCHASED HOPING TO HOLD IT UP. NOTHING WORKED. WHEN HEADING BACK FROM NEVADA I DECIDED TO USE A RUBBER BAND TO CRISS CROSS IT AND SECURE IT TO THE HANDLE YOU USE TO GET INTO THE CAR. NOW THIS WAS NICE EXCEPT I WAS HEADING EAST AND EVERY MORNING WHEN I LEFT MY HOTEL I COULD NOT PUT THE VISOR DOWN DRIVING INTO THE BLINDING SUN. THE SUN VISOR IS DEFINITELY A SAFETY HAZARD AND SHOULD BE ADDRESSED BY SUBARU, NOT JUST THE FACT YOU HAVE TO REPLACE WITH NO RECOURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549874October 28, 2013
ENGINE
LOW OIL WARNING LIGHT ON DASH. BROUGHT TO DEALER. NO ACTION. OIL WARNING LIGHT ON 3 TIMES SINCE THEN. STILL NO ACTION TAKEN BY DEALER. SUBARU DEALER DOES NOT DENY OIL IS BEING BURNED BUT STATES THAT THIS IS NORMAL FOR A NEW CAR. WE HAVE BEGUN AN OIL CONSUMPTION TEST BUT THE CAR CONTINUES TO BURN OIL. WE WILL HAVE TO DRIVE ANOTHER 2400 MILES TO GET THE RESULTS OF THE TEST. THE CAR ONLY HAS 17,000 MILES BUT OIL WARNING LIGHT COMES ON INDICATING LOW OIL EVERY 1,200 TO 1,500 MILES. STILL AWAITING RESPONSE FROM SUBARU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549884October 28, 2013
POWER TRAIN
THE WELD THAT HOLDS THE BRACKET FOR THE CLUTCH AND BRAKE TO THE FIRE WALL IS CRACKED. THIS CRACK REPRESENTS A POSSIBLE SAFETY ISSUE IF IT SHOULD COMPLETELY FAIL. WITHOUT THE BRACKET BEING PROPERLY ATTACHED TO THE FIREWALL, THE BRAKES AND CLUTCH BECOME INOPERABLE. THIS IS A KNOWN ISSUE BY SUBARU AND THEIR LACK OF ACTION SHOWS A CARELESSNESS THAT IS PUTTING AMERICAN CONSUMERS AT RISK. THANK YOU FOR YOUR IMMEDIATE ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549905October 28, 2013
FUEL SYSTEM, GASOLINE
FUEL LINES SHRINK UNDER TEMPERATURES OF 30 DEGREES. A STRONG ODOR OF FUEL COMING FROM THE ENGINE BAY. SEEMS LIKE A VERY DANGEROUS SITUATION THAT MAY RESULT IN A EXPLOSION OR FIRE. I TOOK MY CAR TO THE DEALERSHIP AND THEY WANTED TO CHARGE ME $900 TO REPLACE 2 RUBBER FUEL LINES THAT ARE 3 INCHES LONG. THERE IS A RECALL ON THE 03 SUBARU IMPREZA FOR THE SAME ISSUE. I DON'T KNOW WHY THERE IS NO RECALL ON THE 04/05 SUBARU IMPREZA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549683October 27, 2013
SERVICE BRAKES
IN AN OUTSIDE PARKING LOT WITH PARKING BLOCKS STARTED THE CAR AND MOVED FORWARD TOWARD AND OVER THE PARKING BLOCK AT STARTING SPEED. THE CAR LEAPED FORWARD AND LOST BRAKING POWER, WITH THE BRAKE PEDAL GOING TO THE FLOOR. CAR LEAPED AHEAD ACROSS THE ASPHALT ROAD TO NEXT PARKING ROW ON GRAVEL WITH DRIVER TURNING RIGHT, TO AVOID A POLE AND STANDING CARS AHEAD, AND NON-ACCELERATING STEADY-SPEED MOVEMENT CONTINUED OVER SEVERAL PARKING BLOCKS ON GRAVEL WITHOUT ABILITY FOR THE DRIVER TO STOP USING BRAKE PEDAL. THE CAR COULD NOT BE STOPPED, WITH BRAKES DROPPING, EVEN WHEN BACK ON ASPHALT ROAD. MOVEMENT ONLY STOPPED WHEN SHIFT PUT IN PARKING POSITION. IN TOTAL THE BRAKING POWER WAS LOST FOR AT LEAST 5 SECONDS. THE TRIGGER FOR EVIDENCED BRAKE DISFUNCTION WAS LOW-SPEED FRONT-WHEEL COLLISION WITH THE CONCRETE BELOW-BUMPER PARKING BLOCK, OR PRESSING THE BRAKE PEDAL WHEN GOING OVER THE BLOCK, OR A COMBINATION OF THESE AND POSSIBLY OTHER FACTORS. DEALER STATED NO BRAKE FAILURE, NO FLUID LEAK, NO ERROR CODES. DRIVER HOLD RESPONSIBLE FOR THE > $2400 COST TO REPLACE DAMAGED EXHAUST SYSTEM AND SCRATCHED DRIVER-SIDE FRONT WHEEL. HOWEVER, MOST OF THE DAMAGE WAS CAUSED NOT BY THE INITIAL COLLISION WITH THE PARKING BLOCK, BUT THE SUBSEQUENT UNCONTROLLABLE MOVEMENT OVER SEVERAL (4-6) PARKING BLOCKS DUE TO LOSS OF BRAKE PEDAL FUNCTION. HAD THERE BEEN PEOPLE, CARS OR BIGGER OBJECTS AHEAD OF THE CAR, THE ACCIDENT COULD HAVE CAUSED SERIOUS INJURY OR EXTENSIVE PROPERTY DAMAGE. THE HEIGHT OF THE PARKING BLOCK WAS JUST SLIGHTLY HIGHER THAN THE HEIGHT OF A STANDARD SPEED BUMP. WE ENCOURAGE INVESTIGATION ON SUBARU IMPREZA 2013 BRAKE AND ABS FUNCTION WHEN BRAKING OVER SPEED BUMPS, CURBS AND OTHER LOW OBSTACLES OR FOLLOWING A LOW-SPEED, LOW-OBSTACLE FRONT-WHEEL COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549489October 25, 2013
AIR BAGS
I WAS GOING ON 60 AND CRASHED ON MEDIAN BY FRONT PART, AND FLIPPED OVER BY SIDE FROM REACTION OF CRASH. I WEIGHT 115 POUND AND 5'4''. I BROKE MY BONE EVEN THOUGH I WAS WEARING SEAT BELT. I HAD TO BE AT HOSPITAL ALL DAY TO GET MY BRAIN DAMAGE CHECK AND BUNCH OF XRAYS AND CT SCANS BECAUSE ACCIDENT WAS SO BIG. EVERY SINGLE DOCTORS TOLD ME I WAS LUCKY I SURVIVED FROM THAT ACCIDENT. I PARALYZED FOR APPROXIMATELY 6 HOURS AFTER ACCIDENT. MY CAR HAVE BIG FRONTAL DAMAGE THAT IS CONSIDERED AS TOTALED. I AND EVERY SINGLE PEOPLE THINKS AND WONDER HOWCOME MY AIRBAG DID NOT WORK AT THIS TIME? IT SHOULD OF DEPLOY. ALSO I ALWAYS GOT CHECKED AND REPAIRED MY CAR FROM SUBARU BODYSHOP. AND I BOUGHT THIS VEHICLE AS NEW. I AM THINKING TO SUE SUBARU FOR SELLING MY CAR WITH MECHANICAL DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548413October 18, 2013
FUEL SYSTEM, GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE TRACTION CONTROL INDEPENDENTLY DISENGAGED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER FOUND CERTAIN SPIDER SPECIES HAD CRAWLED INTO THE FUEL SYSTEM, CREATING A WEB THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE AND THE TRACTION CONTROL TO FAIL. THE FUEL SYSTEM WAS CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,200. . UPDATED 03/12/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547104October 7, 2013
POWER TRAIN
CLUTCH PEDAL ON 2008 WRX HAS DEVELOPED A CREAKING NOISE EVERY TIME IT IS DEPRESSED. BRAKE PEDAL SHIFTS FORWARD AND TO THE LEFT UPON DEPRESSION OF CLUTCH PEDAL. THIS IS A REASONABLY WELL DOCUMENTED PROBLEM OF THE CLUTCH PEDAL ASSEMBLY SPOT WELD JOINTS FAILING. THIS IS A SAFETY ISSUE THAT SHOULD RESULT IN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546915October 6, 2013
VEHICLE SPEED CONTROL
WE WERE PULLING INTO A PARKING PLACE, TURNING THE WHEEL AND THE CAR UNEXPECTED LEAPED FORWARD. THIS HAS OCCURRED NOW 5 TIMES--ALL TIMES MOVING SLOWLY FORWARD, TURNING THE WHEEL AS WE TRIED TO PARK. THIS HAS OCCURRED WITH BOTH MY PARTNER DRIVING, AND WITH MYSELF DRIVING. SO FAR WE HAVE MANAGED TO SLAM ON THE BRAKES IN TIME--AND THEY STOPPED THE CAR. BUT WE FEAR CRASHING OR ACCIDENTALLY HURTING SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546849October 5, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN
2008 WRX FIREWALL WELDS ARE BAD. DEALERSHIP WROTE UP "DANGEROUS. SHOULD NOT DRIVE VEHICLE" AND GAVE ME AN APPROXIMATE PRICE TO FIX IT TELLING ME THEY'VE NEVER SEEN OR HEARD ABOUT THIS BEFORE. FORUMS STATE THIS IS AN ONGOING PROBLEM SINCE 2008 AND MANY PEOPLE HAVE ATTEMPTED TO SPOT WELD IT IN PLACE OR HAVE DONE NON-OME FIXES. DEALERSHIP TOLD ME BASICALLY CORPORATE WON'T HELP BECAUSE THE CAR HAS 137,000 MILES ON IT SO ITS MY PROBLEM. CAR IS TOO DANGEROUS TO DRIVE OR SELL IN THIS SHAPE. I HAVE CALLED THE DEALERSHIP AND COMPLAINED ABOUT THIS PROBLEM STARTING 6 MONTHS AFTER I PURCHASED THE CAR NEW AND THEY ALWAYS SAID THE SAME THING "WE HAVE NO KNOWN ISSUES RELATED TO WHAT YOUR EXPLAINING". 6 YEARS LATER AND NOW ITS TURNED INTO A DANGEROUS SITUATION WHERE CLUTCH WILL GO WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546530October 2, 2013
VISIBILITY
THE VISORS JUST DROP DOWN WHILE I DRIVE. I TRIED TO GET IT FIXED BUT THEY TOLD ME KNOW RECALL AND OUT OF WARRANTY. WHAT A HAZARD. I WOULD BE DRIVING ON THE HIGHWAY AT SPEED LIMIT AND THANK GOSH WHEN IT DROPPED DOWN I DIDN'T LOSE CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546323September 30, 2013
ENGINE
PURCHASED CAR AUGUST 20TH. AUGUST 24TH, 2013 ON THE WAY BACK FROM PA ON 80 EAST MY CHECK ENGINE LIGHT CAME ON. PROBLEM WAS DIAGNOSED AS CAM POSITION TIMING OVER ADVANCE OR SYSTEM PERFORMANCE B1 AND B2. CODE WAS P0011 AND P0021. WEDNESDAY SEPTEMBER 11TH, 2013 THE CAR WAS TAKEN TO SUBARU WORLD OF NEWTON TO BE FIXED. NEEDED NEW CAM SPROCKETS AND TIMING BELT, ALONG WITH THE TIMING BELT THE TIMING BELT TENSIONER WAS CHANGED AND A SMALL OIL LEAK WAS PLUGGED WITH AN OIL CHANGE. THAT ALL CAME OUT TO AROUND 1,500 AND THAT WAS AFTER NEGOTIATING. MONDAY SEPTEMBER 16TH, 2013 MY CHECK ENGINE LIGHT CAME ON AND WITH IT HAD ROUGH IDLING. THURSDAY SEPTEMBER 19TH, 2013 I HAD THE CODE READ AND THE CODE P0301 CAME UP WHICH WAS A CYLINDER 1 MISFIRE. THE CODE WAS RESET TO SEE IF IT WOULD REOCCUR AND TUESDAY SEPTEMBER 24TH, 2013 THE CHECK ENGINE CAME BACK ON WITH THE SAME CODE. I THEN PLANNED ON GOING TO SUBARU WORLD OF NEWTON ON SATURDAY THE 28TH. ON FRIDAY THE 27TH I WAS DRIVING TO THE MALL IN ROCKAWAY, NJ 20 MINUTES FROM MY HOUSE AND I STARTED TO FEEL POWER LOSS. ON THE WAY HOME FROM THE MALL THE POWER LOSS CONTINUED AND ABOUT 30 SECONDS FROM THE SPARTA EXIT MY ENGINE MADE A KNOCKING NOISE LIKE SOMETHING SPRUNG LOOSE AND MY ENGINE CUT OFF AND THE CAR SHUT OFF, WITH NO POWER STEERING I HAD TO GET ACROSS THE LANES TO PULL OVER AND WAIT FOR A TOW TRUCK. TODAY SEPTEMBER 30TH THE CAR IS SITTING AT SUBARU BECAUSE THE DIAGNOSTIC FEE 1-2,000$ AND APPROXIMATE COST FOR PARTS AND LABOR IS 5-7,000$, TOTAL IS 6-9,000$. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546120September 29, 2013
WHEELS, SUSPENSION
DRIVING. HIT A BUMP AS I WAS ATTEMPTING TO TAKE AN EXIT AND HIT A POT HOLE WHICH BENT MY RIMS AND DEPLETED THE AIR IN THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545059September 23, 2013
AIR BAGS
USUALLY IT SHOULD BE ON, WITH A PASSENGER SITTING IN THE FRONT PASSENGER SEAT WHILE DRIVING. BUT SINCE ABOUT 3 MONTHS AGO, THE PASSENGER AIR BAG OFF INDICATOR LIGHT TURNED ON WHEN THERE WAS PASSENGER SITTING IN THE CAR. THIS.HAPPENED ABOUT 5-6 TIMES DURING THE LAST 3 MONTHS. WE MADE AN APPOINTMENT AND SENT THE CAR TO GARAVEL SUBARU DEALER IN NORWALK, CT ON 9/5/13 AT THE MILAGE AROUND 29,000MILES. THEY LOOKED AT THE CAR FOR JUST 10 MINUTES AND COULD NOT FIND ANY ISSUE RELATED TO THIS. SAME ISSUE OCCURRED AGAIN ONCE AFTER ABOVE VISIT. I HOPE DMV COULD HELP ME TO SOLVE THIS SAFETY RELATED ISSUE BEFORE THE CAR WARRANTY EXPIRES AT 36K. THANK YOU VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544536September 20, 2013
SERVICE BRAKES, STRUCTURE:BODY, WHEELS
THE REAR WHEEL BEARINGS ON MY CAR HAD TO BE REPLACED AFTER LESS THAN 50K MILES. THIS IS NOT TYPICAL WEAR AND TEAR, THE PART WAS DEFECTIVE. THE CAR WAS OUTSIDE THE MANUFACTURES WARRANTY PERIOD SO I HAD TO PAY FOR THE DEFECTIVE PART REPAIRS MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544591September 20, 2013
POWER TRAIN, STRUCTURE:BODY
WELDS ATTACHING THE CLUTCH PEDAL TO THE FIREWALL BROKE. THE CLUTCH IS NOW NEARLY IMPOSSIBLE TO ENGAGE AND THE BRAKE PEDAL MOVES 3/4 OF AN INCH WHEN THE CLUTCH PEDAL IS DEPRESSED. ACCORDING TO THE MECHANIC, THE CAR IS NOW AT RISK OF LOSING ABILITY TO BRAKE IF THE WELDS COMPLETELY DETACH FROM THE FIREWALL. THE WELDS HOLD THE ENTIRE PEDAL ASSEMBLY IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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