Subaru Impreza Complaints

2,698 consumer complaints on file.

#10995817June 19, 2017
AIR BAGS
THE AIRBAG SENSOR RECALL WAS PERFORMED ON MY VEHICLE, BUT THE INDICATOR LIGHT CONTINUE TO MALFUNCTION. THE DEALERSHIP WHERE THE CAR IS CURRENTLY BEING SERVICED SAYS THEY HAVE 3-4 OTHER 2012 SUBARU IMPREZAS WITH THE SAME POST-RECALL PROBLEM. THE ONLY FIX THEY RECOMMEND IS REPLACING THE ENTIRE MODULE UNDER THE SEAT WHICH THEY QUOTED AS AN $800 FIX. THE PROBLEM WITH THE AIRBAG SENSOR IS EXACTLY WHAT IS LISTED ON THE INITIAL RECALL WHERE THE LIGHT TURNS TO "OFF" WHEN A PASSENGER IS SITTING IN THE SEAT AND SOMETHING IS PLUGGED INTO THE POWER OUTLET OR THEY MOVE AROUND IN THE SEAT. THIS IS A SERIOUS SAFETY ISSUE AS IT COULD CAUSE THE AIRBAG NOT TO DEPLOY IF A CRASH WERE EVER TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993829June 7, 2017
AIR BAGS, ELECTRICAL SYSTEM
DASHBOARD AIRBAG WARNING LIGHT IS ON WHEN OUTSIDE TEMPERATURES ARE HOT. HAPPENS ALLS SURFACES/MOVEMENT: STATIONARY, MOVING, CITY STREET, HIGHWAY. PASSENGER SEAT EMPTY, DRIVER IN CAR ONLY. SUBARU DEALER BLAMED IT ON MY SEAT COVERS, AFTER PUSHING FOR MORE RESEARCH DEALERSHIP SAYS THERE IS A KNOWN PROBLEM WITH AIRBAG SENSOR BUT ONLY TECHS WHO CALL INTO THEIR TECH HELP LINE ARE MADE AWARE. THE PART TO FIX THE AIRBAG ISSUE/LIGHT IS NOT CURRENTLY AVAILABLE, AND NO SPECIFIC DATE THE PART WILL BE AVAILABLE TO FIX. DEALERSHIP STATES THE ISSUE IS THE SENSORS LOCATED ON THE INTERIOR ROOF OF MY CAR NEXT TO INTERIOR LIGHTS. STATES THE SENSOR WIRES AREN'T COATED WELL ENOUGH FROM HEAT, CAUSING THE LIGHT TO COME ON/NOT PROPERLY REGISTERING IF THERE IS OR IS NOT A PERSON IN THE PASSENGER SEAT. AIRBAG IS OFF IF IT DOESN'T REGISTER A PASSENGER. HAPPENED THREE TIMES IN THE PAST TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992070May 29, 2017
FUEL/PROPULSION SYSTEM
I AM UNABLE TO ADD ANY MORE FUEL TO MY CARE EVEN THOUGH MY FUEL TANK IS ALMOST EMPTY. I KNOW IT IS ALMOST EMPTY BECAUSE IT HAS BEEN ABOUT 350 MILES SINCE MY LAST FILL. WHEN I TRY TO ADD FUEL, THE NOZZLE STOPS PUMPING AND GAS SPURTS OUT ALL OVER THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991856May 26, 2017
AIR BAGS
PASSENGER AIRBAG WILL SOMETIMES DEACTIVATE WHILE A PASSENGER IS SEATED IN IT. I FEEL VERY UNSAFE DRIVING WITH A DEACTIVATED PASSENGER AIRBAG. THIS HAPPENS SEEMINGLY AT RANDOM, BUT WHILE DRIVING. IT HAS OCCURRED MANY TIMES. IT CAN BE RESOLVED BY PULLING OVER AND RESTARTING THE CAR USUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991269May 23, 2017
UNKNOWN OR OTHER
I DID A TEST DRIVE OF THE SUBARU IMPREZA 2017 PREMIUM WAGON AT A SEATTLE-AREA DEALERSHIP. I NOTICED THAT THE CAR DOOR DID NOT LOCK COMPLETELY OR OPENED BY ITSELF WHILE THE CAR WAS IN MOTION. I NOTICED THAT I AM NOT THE ONLY ONE WHO SEES THIS SAFETY ISSUE. THERE ARE OTHERS WHO HAVE REPORTED THE SAME OR SIMILAR PROBLEM ON SUBARU OWNERS FORUM. HERE ARE TWO LINKS TO REVIEW TO SEE THIS ISSUE BEING DISCUSSED: HTTP://WWW.IMPREZA5.COM/FORUM/9-2017-IMPREZA-GENERAL-DISCUSSION-FORUM/3281-IMPREZA-DOOR-CLOSING-ONLY-WHEN-SLAMMED.HTML HTTP://WWW.IMPREZA5.COM/FORUM/138-5TH-GEN-IMPREZA-ISSUES-PROBLEMS/2586-PASSENGER-FRONT-DOOR-OPENS-ITSELF.HTML I THINK THIS IS A SAFETY PROBLEM, BECAUSE IN MY CASE THE DOOR WAS AJAR OR OPENED WHILE I WAS ON A FREEWAY. THIS NEEDS TO BE INVESTIGATED AND PROBLEM FIXED BEFORE THE PROBLEM MANIFESTS IN EITHER THE DRIVER, PASSENGER OR PROPERTY BEING DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991117May 23, 2017
UNKNOWN OR OTHER
BROKEN FIREWALL CLUTCH BRACKET WELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991039May 22, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DENIED THE FUEL LINE RECALL DUE TO I LIVE IN OHIO AND OHIO IS NOT ON THE LIST OF "COLD STATES." I AM FORCED TO BREATH GASOLINE FUMES AND MY ENGINE SMOKES BURNING OFF THOSE GASOLINE FUMES. JUST WAITING FOR THE CAR TO BLOW UP. THANK YOU, SUBARU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986389May 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S SHINS AND CALVES SUFFERED NERVE DAMAGE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE AIR BAGS DEPLOYED AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10985635May 14, 2017
FUEL/PROPULSION SYSTEM
FOR THE LAST 5 YEARS NOW, WHEN THE CAR IS COLD, SITTING IN THE GARAGE, THEN YOU START IT UP AND YOUR VENTS ARE OPEN TO THE OUTSIDE AIR, THE INTERIOR SMELLS OF GASOLINE. I LIVE IN HAWAII AND THE RECALL DOES NOT COVER OUR STATE. THE ONLY WAY TO NOT LET THE SMELL IN THE INSIDE COMPARTMENT IS TO CLOSE THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984238May 8, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED AND SURGED WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983545May 4, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 SUBARU IMREZA. THE CONTACT STATED THAT A PISTON PREMATURELY FRACTURED, CAUSING CATASTROPHIC FAILURE TO THE ENGINE ASSEMBLY. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981318April 28, 2017
SUSPENSION
WHILE DRIVING AT ABOUT 30 MPH, THE CAR BEGAN TO SHAKE UNCONTROLLABLY. UPON INSPECTION OF THE FRONT END I SAW THAT THE LOWER SUSPENSION ARM HAD CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979420April 20, 2017
SERVICE BRAKES, POWER TRAIN
WE HAD A NEW CLUTCH INSTALLED AND THE BRAKE PEDAL AND CLUTCH PEDAL NOW MOVE TOGETHER. SIMULTANEOUSLY THIS NOT ONLY IS A SAFETY ISSUE BUT HAS POTENTIAL TO CAUSE PREMATURE CLUTCH AND BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979645April 20, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER. ALSO, THE GEARS FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979647April 20, 2017
POWER TRAIN
TRANSAXEL/TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979676April 20, 2017
AIR BAGS, SEAT BELTS
WHILE DRIVING THE PASSENGER SEAT AIRBAG WILL SWITCH OFF WITH AN ADULT SEATED OR SWITCH IT ON WHEN NO ONE IS PRESENT. AT THE SAME TIME THE SEAT BELT LIGHT WILL TURN ON. WE HAVE FOUND THAT STOPPING THE VEHICLE TO RESTART THE VEHICLE CORRECT THIS ISSUE. ON THE 2012 SUBARU THERE WAS A PROBLEM JUST LIKE THIS THAT WAS RECALLED. SUBARU CAN'T FIND ANYTHING BECAUSE THESE PROBLEMS ARE CORRECTED AFTER THE VEHICLE IS STARTED AGAIN. NO ONE AT SUBARU CAN STATE THAT THE SYSTEM IS WORKING WHILE THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970727April 5, 2017
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE DRIVING 50 MPH, THE VEHICLE'S HOOD INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE BODY SHOP, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V060000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969706March 31, 2017
VISIBILITY/WIPER
I HAVE NOTICED THAT IT IS SIMPLY NOT POSSIBLE TO ADJUST THE DRIVER-SIDE REARVIEW MIRROR OUTWARD ENOUGH TO BE ABLE TO PROPERLY SEE VEHICLES WHICH COULD BE IN MY SIDE BLIND SPOTS, AND THIS FEELS INCREDIBLY UNSAFE. I'M HAPPY THAT THE CAR HAS BLIND SPOT DETECTORS ON THE MIRRORS, BUT THAT IS NO SUBSTITUTE FOR VISIBILITY. IN ADDITION, I DON'T BELIEVE THE LOWER TRIM LEVELS HAVE BLIND-SPOT DETECTORS. I AM 6'3', WHICH IS ON THE TALLER SIDE, BUT STILL, I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM AND I HAVE NEVER HAD THIS PROBLEM IN ANY OTHER VEHICLE I'VE DRIVEN. OTHER OWNERS ARE ALSO UNABLE TO ADJUST THEIR SIDE MIRRORS TO THE SAE AND AAA RECOMMENDED POSITIONS. L CAN'T BELIEVE THAT THE VEHICLE WAS ALLOWED TO BE DESIGNED AND PRODUCED WITH THESE MIRRORS! THIS IS A TERRIBLE FLAW IN THE DESIGN, AND IN MY OPINION, SHOULD BE RE-DESIGNED, FIXED FOR THE 2017 YEAR, AND A SAFETY RECALL SHOULD BE PERFORMED FOR ALREADY-PRODUCED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969402March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT RECEIVED A SECOND NOTICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969121March 28, 2017
POWER TRAIN
THE CLUTCH PEDAL ON MY 2008 WRX MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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