Subaru Impreza Complaints

2,698 consumer complaints on file.

#11320611April 8, 2020
UNKNOWN OR OTHER
I WOKE UP ONE MORNING AND WENT OUT TO GO TO WORK TO DISCOVER THAT A CRACK HAD FORMED IN THE WINDSHIELD. IT STARTED FROM THE LOWER FRIT. THIS IS THE SECOND TIME A WINDSHIELD ON THIS CAR HAS CRACKED AND BOTH WERE SUBARU BRANDED CARLEX WINDSHIELDS. THE FIRST WINDSHIELD WAS FROM THE FACTORY, OBVIOUSLY, AND THE SECOND ONE WAS INSTALLED AT A SUBARU DEALERSHIP. REALLY ANNOYING SINCE I'VE ONLY HAD THE CAR FOR 14 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320061April 2, 2020
SUSPENSION, UNKNOWN OR OTHER
SINCE THE END OF 2018, ABOUT 6 MONTHS AFTER ACQUIRING THE VEHICLE LEASE, I STARTED TO HEAR NOISES WHILE DRIVING THE CAR. THEY SOUNDED LIKE CREAKY NOISES YOU'D HEAR FROM A CAR THAT WAS 10+ YEARS OLD. AT FIRST, JIM BURKE SUBARU DEALERSHIP SAID THEY DID NOT HEAR THE SOUND, THEN AFTER ANOTHER FOUR OR FIVE MONTHS WENT BY I DECIDED TO TAKE MY CAR IN AGAIN. IT WAS SO LOUD AT THAT POINT THAT THEY KEPT MY CAR TO WORK ON IT. OVER THE COURSE OF A YEAR THEY HAVE KEPT MY CAR ABOUT 5+ TIMES, REPLACED THE SUSPENSION SYSTEM, REPLACED THE BALL JOINTS AND NOW HAVE LABELED IT AS A "SPOT WELD" ISSUE THAT MUST HAVE OCCURRED WHEN THE CAR WAS MADE IN THE FACTORY. THIS SOUND OCCURS WHEN DRIVING THE CAR AROUND TOWN BUT NOT OVER 45 MPH. IT IS MAINLY ON THE PASSANGERS SIDE BUT I HAVE HEARD IT PREVIOUSLY ON THE DRIVERS SIDE. SUBARU CORPORATE HAS OFFERED ME EITHER A WARRANTY EXTENSION ON THE CAR IF I CHOOSE TO KEEP IT OR A VOUCHER FOR $2,500 IF I WANTED TO TRADE IN THE CAR AT THE END OF MY LEASE. IN DECEMBER OF 2019 I AGREED TO THIS BUT SINCE THEN I HAVE TAKEN MY CAR BACK INTO THE DEALERSHIP AND AFTER A MONTHS TIME OF WORKING ON THE CAR THEY STILL HAVE NOT BEEN ABLE TO REPAIR THE ISSUE. I THEN CONTACTED SUBARU CORPORATE AGAIN AND THEY SAID THEY ARE "NOT OBLIGATED TO REPLACE THE VEHICLE, ONLY REPAIR THE ISSUE". THE AMOUNT OF HOURS I HAVE SPENT TAKING MY CAR TO THE DEALERSHIP AND NOW FEELING UNSURE OF THE STRENGTH OF THE BODY OF THE CAR OR THE INTEGRITY OF THE MANUFACTURED VEHICLE I AM STUCK WITH A $256 LEASE PAYMENT EVERY MONTH UNTIL SUMMER OF 2021. I AM PAYING FOR THE SAME AMOUNT SOMEONE ELSE IS PAYING FOR A NICE, WELL FUNCTIONING CAR. AT WHAT POINT IS SUBARU RESPONSIBLE FOR REPLACING THE VEHICLE? ALL REPAIRS AND DOCUMENTATION OF THIS ISSUE HAS OCCURRED THROUGH JIM BURKE SUBARU. I CAN PROVIDE DOCUMENTS FROM THE DEALERSHIP IF THIS WOULD SUPPORT ANY REASON FOR INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320074April 2, 2020
VISIBILITY/WIPER
MY CAR IS ONLY THREE MONTHS OLD WITH VIRTUALLY NO HIGH SPEED HIGHWAY DRIVING. I CAME OUT TO MY CAR ONE MORNING TO SEE A FOOT LONG CRACK ON MY WINDSHIELD, COMING FROM THE BOTTOM CORNER NEAR WHERE THE WIPERS REST. BEING THAT I DELIBERATELY DRIVE REALLY FAR FROM THE CARS IN FRONT OF ME, I HAVE A HARD TIME BELIEVING THIS COULD HAVE RESULTED FROM A ROCK. I FEEL THIS TIES IN WITH THE ONGOING CLASS ACTION LAWSUIT CONCERNING DEFECTIVE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319924April 1, 2020
ENGINE
I HAVE BEEN EXPERIENCING A RATTLING NOISE ACCOMPANIED BY LOSS OF POWER AND A ROUGH IDLE AT LOW SPEEDS. I THOUGHT IT MUGHT BE THE IDLER PULLEY--REPLACED THAT ALONG WITH THE SERPENTINE BELT AND TENSIONER. DID NOT FIX THE PROBLEMS. YESTERDAY IT BEGAN TO STALL AT IDLE AND LOW SPEEDS. CAR WILL NOT START. SYMPTOMS MATCH THOSE RELATED TO THE WTY 84R BULLETIN AND THE 18V772-7070 RECALL FOR BROKEN VALVE SPRINGS BUT THE DEALERSHIP SAYS MY VEHICLE IS NOT IN THE VIN RANGE. THE CAR IS A 2012 IMPREZA--THE PROBLEM MATCHES THE PROBLEMS FOR THE 2012 IMPREZA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319834March 31, 2020
UNKNOWN OR OTHER
ONCE VEHICLE IS PARKED, IGNITION SWITCH WILL NOT RELEASE THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319030March 23, 2020
UNKNOWN OR OTHER
DRIVING DOWN THE HIGHWAY AND THE GLASS CRACKED SEEMINGLY FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318944March 22, 2020
ENGINE
DRIVING ALONG AND STARTED MAKING BAD NOISE FROM MOTOR. LOST POWER. THE SAME THING HAPPENED ABOUT 2 YRS AGO WIYH AROUND 52000 MILES ON IT. THEN SUBARU FIXED IT. THIS TIME THEY ARE USING ALL SORTS OF EXCUSES. TO GET OUT OF FIXING IT UNLESS I PAY AN UNDEFINED AMOUNT. ..JUST AS LAST TIME I HAD ALL MY MAINTENANCE LOGGED. THAT ISNT IN QUESTION BUT BEC THERE ARE HEAT SHIELDS THAT WERE RATTLING I JUST TOOK OFF AND SOME BOLTS I REPLACED LIKE WHEN I PUT A NEW EXHAUST FLANGE GASKET. THEY WANT TO GET OUT OF IT BY SAYING IT LOOKS AS IF IT COULD HAVE HAD PERFORMANCE PRODUCTS ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318698March 19, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THERE WAS ABOUT 3 INCHES OF WATER ON THE FLOORBOARD UNDERNEATH THE FRONT PASSENGER'S SEAT IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE LEAK WAS COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE NEAR THE WIRING HARNESSES AND THE FIREWALL HOWEVER, THE EXACT LOCATION OF THE LEAK WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318563March 18, 2020
ENGINE
HEAD GASKET ISSUE. WEEPING OIL BETWEEN THE HEADS AND THE BLOCK. NO LONGER OWN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318593March 18, 2020
UNKNOWN OR OTHER
WINDSHIELD CRACKED FROM THE LOWER LEFT SIDE OF THE WINDSHIELD AND IS MOVING UPWARD AND ACROSS THE WINDSHIELD. THERE IS NO REASON FOR THE CRACK IT JUST HAPPENED ON ITS OWN. IT HAPPENED WHILE PARKED OVER NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318493March 17, 2020
VISIBILITY/WIPER
I WAS SITTING IN MY CAR IN THE DRIVEWAY, HEARD A LOUD NOISE, AND A MOMENT LATER NOTICED THERE WAS A CRACK GOING FROM THE BOTTOM OF THE WINDSHIELD TO ABOUT HALF WAY UP. THERE WAS NO CAUSE AND THIS WAS JUST A CLEAN CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318002March 14, 2020
VISIBILITY/WIPER
THE CAR SENSOR DOES NOT EFFECTIVELY RECOGNIZE CARS IN FRONT OF ME NOW THAT I HAVE NEW WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318007March 14, 2020
VISIBILITY/WIPER
A CRACK, LONGER THAN A DOLLAR BILL, RANDOMLY APPEARED ON MY WINDSHIELD ONE DAY WHEN THERE WAS NONE THE PREVIOUS DAY. MY CAR WAS PARKED IN MY DRIVEWAY DURING THIS TIME. THE CRACK WAS VERY CLEAN AND VERY SUDDEN. NO ROCKS OR DEBRIS HIT MY WINDSHIELD. I JUST WOKE UP ONE DAY TO FIND THIS VERY LARGE CRACK. I WENT THROUGH MY GEICO INSURANCE TO FIX MY GLASS THINKING IT WAS A CRACK THAT WAS CAUSED BY COLD TEMPERATURES. THE MONTH OF JANUARY IS THE MIDDLE OF WINTER. BUT A CRACK THAT LARGE WAS VERY SUSPICIOUS REGARDLESS AND FOUND OUT TWO MONTHS LATER THAT IT IS HIGHLY POSSIBLE THAT MY WINDSHIELD WAS DEFECTIVE. I BOUGHT MY CAR NOT TOO LONG AGO IN JUNE OF 2019 AND THE CRACK APPEARED JUST ABOUT 6 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318055March 14, 2020
VISIBILITY/WIPER
FRONT WINDSHIELD IS CRACKED FOR NO REASON. INSURANCE COMPANY WONT COVER IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318070March 14, 2020
VISIBILITY/WIPER
I WAS DRIVING DOWN WHITE ROCK RD, EL DORADO HILLS, CA. A TINY PIECE OF METAL MUST HAVE FELL BUT IT HIT THE BOTTOM MIDDLE OF THE WINDSHIELD. IT BARELY EVEN LEFT A MARK, I CONTINUED TO DRIVE TO MAKE IT TO WORK. BY THE TIME I HAD MADE IT HOME IT HAD TURNED INTO A FULL BLOWN VISION PROBLEM. AS I WAS DRIVING IT WOULD MAKE AUDIBLE CRACKING NOISES AND I FIXED IT IMMEDIATELY. NEVER HAVE I SEEN A CARS WINDSHIELD SO VULNERABLE BEFORE. WHITE ROCK RD IS A BACK ROAD AND I WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318066March 14, 2020
UNKNOWN OR OTHER
WINDSHIELD HAS CRACKED ON VARIOUS OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317910March 13, 2020
VISIBILITY/WIPER
2 MONTHS AFTER PURCHASING BRAND NEW VEHICLE, THE WINDSHIELD CRACKED AFTER A SMALL PEBBLE HIT THE WINDSHIELD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317951March 13, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED TWICE IN A MONTH PERIOD SMALL PEBBLES THAT I'VE HIT BEFORE HAVE NEVER DONE THIS MUCH DAMAGE IT CAUSED THREE UN REPAIRABLE CRACKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317251March 10, 2020
ENGINE
BOUGHT THE CAR USED 90K MILES IN 2017. IT IS NOW AT 125,000 AND THE TRANSMISSION HAS COMPLETELY FAILED. THE CAR IS ACCELERATING AND REVING EVEN WHEN DECELERATING. I TOOK IT TO THE MECHANIC AND WAS TOLD I NEED A TOTAL REPLACEMENT. I DRIVE LESS THAN 20 MI/WK WITH THE OCCASIONAL ROADTRIP. THIS CAR SHOULD HAVE LASTED FOR MANY YEARS BUT, THIS PROBLEM IS KNOWN GIVEN THAT SUBARU HAS OFFERED EXTENDED WARRANTIES IN REGARDS TO THIS TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316936March 9, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP CONNECTOR BURNT , GASOLINE IN CONNECTION AND PUMP STOPPED WORKING. NO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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