Subaru Impreza Complaints

2,698 consumer complaints on file.

#11704720December 12, 2025
POWER TRAIN
The contact owns a 2025 Subaru Impreza. The contact stated that while driving at various speeds, the Transmission Failure Communication warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the diagnosis was not available. Fault code: P1894 was retrieved. In addition, the contact stated that the vehicle was taken to the same local dealer and another local dealer for a second opinion on several occasions. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703624December 8, 2025
SUSPENSION, STEERING, POWER TRAIN
Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. There was nothing on the CARFAX about anything else and the shop told me that the car was a safety hazard. When I purchase the vehicle AS IS all I have seen was a TPM light on and a recall and getting some tires they were also bad but did not have any knowledge of how bad the frame was even there were rust in the engine bay area like it been sitting in water or something but nothing was reported on the CARFAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703356December 5, 2025
EXTERIOR LIGHTING
I get ads for Sirius XM that occupy navigation while the vehicle is moving. The ad does not go away on its own, i have to manually dismiss the ad. I've owned the car for one year and i've gotten about 5 of these ads for SiriusXM. I even made a Sirius account and opted out of all in-vehicle messaging and continue to get the ad. It is always while im driving. Nobody can make it stop. I never used Sirius, never signed up for their service. It came with the car and the trial lapsed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701791November 27, 2025
AIR BAGS, UNKNOWN OR OTHER
Air bags did not go off after a car accident with a commercial box truck, car seems to be totaled. Insurance is going to inspect vehicle to confirm it being totaled. No warning lights were on at the time. Just passed inspection a month a month ago.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11701746November 26, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact recently purchased a 2009 Subaru Impreza. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 189,822. The contact stated that the vehicle experienced failures and was taken to AutoZone, where it was discovered that the mileage on the title of the vehicle was 202,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701455November 25, 2025
ENGINE
We have a hesitation when hitting the gas with our Subaru Impreza. I took it to a mechanic who said there isn't officially an issue with the car, but it is consistent with a CRT transmition issue on other Subarus. The only way we are able to fix it is to take it to a Subaru dealership who insist there isn't an issue. I am not sure what to do but it seems like there is a consistent issue with the car model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700114November 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle has repeatedly displayed a “low tire pressure” warning despite having been serviced twice for this issue. In addition, there is an open case with Subaru of America regarding ongoing performance concerns – fuel tank?! In addition, I have reported both verbally and in writing to the dealership that my car often loses power when driving uphill and, at times, runs unevenly or hesitantly—similar to an engine stutter or sputter. Most recently, multiple problems occurred simultaneously. The low tire pressure warning remained on, my cell phone was no longer recognized or paired with the vehicle and would not charge, part of the clock display stopped illuminating, and then the vehicle suddenly began to shake. Within seconds, all dashboard warning lights turned on and the engine shut off entirely. This happened so rapidly that I had no time to react. Fortunately, I had pulled over the car; otherwise, this incident could have resulted in a serious crash with me behind the wheel. Although no prior warning lights had appeared, I was later informed that the vehicle had a cracked ignition coil and a dead battery—despite the car having relatively low mileage and there being two recalls related to this issue. The new manager went above and beyond to assist me during this ordeal and I am beyond grateful for everything – Subaru of America is lucky to have him on staff!! However, as of today, I still have not received a clear explanation of what caused this failure or what risks may remain if I continue driving the vehicle. My understanding is that ignition coils should run for 80K - 100K. I am aware that others have experienced similar problems, and I request that this matter be thoroughly addressed before it results in a potentially preventable, yet serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698593November 10, 2025
UNKNOWN OR OTHER
This making model has become known for a parasitic drain of the DCM module. It’s all over the public forums that this module doesn’t shut down properly and causes a drain on the battery system. The remedy is to plug your car into a battery tender system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694910October 22, 2025
POWER TRAIN
I am filing a complaint regarding a known issue with the CVT transmission in my 2014 Subaru Impreza, currently at approximately 80,000 miles. The CVT has started making a loud whining noise while driving. A licensed, independent repair shop diagnosed this as a likely early sign of internal CVT failure, advising that failure is imminent without repair or replacement. After researching the issue, I discovered that Subaru issued an extended warranty (WQA-86) specifically covering this known CVT defect. However, I was never notified of this extension or any service campaign. I learned about it only after experiencing symptoms and conducting my own research. By that time, the extended warranty had expired in February 2024 , only a few months before I began experiencing problems, despite my vehicle being well under the mileage limit for coverage. I maintain a service history with full documentation from licensed repair facilities. I submitted a goodwill assistance request to Subaru to cover the inspection and repair or replacement of the CVT based on this known defect and the professional assessment from my mechanic. Subaru denied the request solely because the extended warranty had expired by time, despite the fact that: I was never notified of the warranty extension or technical service bulletin (TSB). The issue is well documented and acknowledged by Subaru. My vehicle is still under the mileage limit. A qualified mechanic has confirmed early signs of failure. This is a serious safety concern, as CVT failure can lead to sudden loss of power or acceleration while driving. Subaru should be held accountable for notifying all affected owners about extended coverage related to known defects. I am requesting that Subaru be required to provide goodwill coverage or cost assistance for this repair, as the failure is directly related to a known manufacturer defect and the lack of notification prevented me from taking timely action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693438October 14, 2025
STEERING
A crack appeared in the area noted as the Electronic Power Steering (EPS) Gear Box housing Assembly. The dealership said it was in fact dangerous as it could affect the steering. My car has a distinct 'pull to the left' when the steering wheel is turned slightly left. The system is available for inspection upon request and I do have pictures of the crack as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690067September 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685761September 8, 2025
STEERING
My steering is randomly lurching left. It has happened off and on intermittently since it started in early September 2025. It happens at various speeds, but currently only when turning the steering wheel slightly to the left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685042September 4, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2011 Subaru Impreza. The contact stated that while driving approximately 50-55 MPH, the sunroof exploded without impact. The contact was able to pull over safely. There were no reported injuries. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684962September 4, 2025
VISIBILITY/WIPER
Driver Side Mirror vibrates very badly at speeds of about 50mph and up making it difficult to see what is in the mirror. This was dangerous. I pulled off the mirror and glued foam behind it and it now vibrates less and I can see out of the mirror better but it still vibrates and distorts the mirror's image.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684641September 3, 2025
SUSPENSION
The front suspension has been broken since I purchased the vehicle with 50,000 miles on it. This has always been a safety concern for this vehicle yet I see no recalls for it. This puts my safety at risk as there is a metal clunking sound when turning the wheel and the tire rod can break from the faulty parts used for the vehicle. The vehicle’s front suspension was checked by a car repair company that was changing my brake pads at the time and saw that there was a dire issue with the vehicle that could put my life at risk. I have not had any car accidents or any other issues that could have caused this, meaning it is faulty manufacturing on Subaru’s part. There are no warning lights for the suspension, there is no way to know if you have a suspension issue unless you get the vehicle checked, or in my case can hear metal clunking sounds as the wheel is moved left or right while turning. This issue has been seen by many other owners of the same vehicle make, model and year but there has been no effort to fix this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684658September 3, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
The Eye Sight warning system is activated occasionally and VDC is cut off. The dealer diagnosed code C1742, and recommended replacing the control unit due to a pressure sensor issue after measurement. The units are on back order, which indicates to me a wider spread problem. VDC units should not fail even after 10 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684703September 3, 2025
ENGINE, SERVICE BRAKES, EXTERIOR LIGHTING
Vehicle Fire Summary – Arvada, CO On [XXX] at approximately [XXX], the Arvada Fire Department responded to a report of a vehicle fire on [XXX] . The vehicle involved was a 2013 gray Subaru Impreza WRX. The driver reported noticing smoke coming from the engine compartment before pulling over to the shoulder. Within minutes, flames became visible. Fire crews arrived promptly and extinguished the fire. Both the driver and one passenger were able to evacuate the vehicle safely, and no injuries were reported. The vehicle sustained a total loss due to fire damage. Preliminary findings suggest a possible mechanical or electrical malfunction, though the exact cause remains under investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11684372September 2, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
So far I went to Herb Gordon Auto World in Silver Spring At least three times for the eyesight system that keeps malfunctioning and they said each time there's no codes and no sensor or system error light codes on. I called and talked to Subaru customer service three times and on the fourth time I was told to go to another Subaru dealer and have it looked at as a second opinion on the 16th of aug I went to Fitzgerald Auto Mall after I talked to the service advisor Matt and found out that it had a code in it in the history PO1894 which Herb Gordon Auto World either didn't figure out how to find or was too incompetent to find it. According to Matt at Fitzgerald the code is a communication error from the transmission which is not a good thing to have on a brand new car. I guess Mark was the specialist and kelly is his assistant. I also talked to Erica on the 21st of August. Erica said the floater Dawn was going to call me after she talks to Fitzgerald Subaru about the code. I talked to Kelly on the 21st. and than Mark the same day. When I talk to Matt who is supposed to be the head of this case #[XXX] he told me this places you win said they can't advise a fix so we're just going to wait until you have any more problems with it and then we could fix it then maybe so I said can you not find the source of the transmission communication problem he said well we would have to find a fix to it and we can't right now certificate can't fix it or find out the source where it's coming from we have nothing to do now with it unless you have more problems and I said if I'm on the Beltway and the communication fails again will everything go off and then the car will stop now having an accident and possibly be killed So to that he stated well that's what insurance is for. This is all safety equipment because the lights come on at first that shows the eyesight error and all the red lights come on that say all the Collision avoiding systems are not working INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684276September 1, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
[XXX] 2017 Subaru Impreza VIN [XXX] Cruze control error. Will it make brake lights fail if not repaired? go look in your database and see if Impreza has more than normal rear end collisions? What else is on bus that might be damaged by spike? Braking? Antilock? Lights? Why is this NOT a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683244August 26, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
1. Any and all airbags failed to deploy. The car is currently parked in my garage and is available for inspection. The insurance company has declared the car a "total loss," and would like to tow it away as soon as possible. 2. The driver had a concussion and whiplash after their forehead hit the steering wheel. 3. No safety inspector has inspected the car yet. The insurance appraiser has inspected the car for the insurance company. 4. There were no warnings or dashboard lights indicating that the airbag had a problem and would fail to fully deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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