Subaru Impreza Complaints

2,698 consumer complaints on file.

#11395739February 11, 2021
VISIBILITY/WIPER
WINDSHIELD NEEDED TO BE REPLACED TWICE IN A SINGLE MONTH DUE TO THE FORMATION OF LARGE CRACKS DURING NORMAL HIGHWAY DRIVING IN THE SAN FRANCISCO BAY AREA. BOTH WINDSHIELDS WERE SUBARU OEM INSTALLED AT CERTIFIED SUBARU DEALERSHIPS. THE WINDSHIELD ALSO APPEARED TO HAVE AN EXCESSIVE AMOUNT OF CHIPS CONSIDERING ITS AGE AND THE DRIVING CONDITIONS IT EXPERIENCED (PAVED HIGHWAYS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395794February 11, 2021
ELECTRICAL SYSTEM
AFTER HAVING THE CAR 10 MONTHS BATTERY KEPT DYING. SUBARU REPLACED THE FIRST BATTERY WITH A NEW ONE EXACTLY ONE YEAR AGO. THAT BATTERY JUST DIED ON FEB 8 AFTER NOT BEING DRIVEN FOR 3 DAYS. I NEEDED TO GET IT JUMP STARTED. SUBARU WILL NOT ACKNOWLEDGE THIS AND TOLD ME TO GET A "SECOND OPINION." THIS IS A SAFETY ISSUE NOT A MEDICAL CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394643February 4, 2021
AIR BAGS
IT IS HAPPENING WHEN I AM DRIVING OR PARKED. PASSENGER OCCUPANCY NOT BEING DETECTED. WHEN PASSENGER SITS IN THE SEAT, AIR BAG LIGHT WILL COME ON ON THE DASHBOARD AND IT WILL SHOW THAT PASSENGER AIRBAG IS DISABLED, IT'S BEEN LIKE THAT FOR THE PAST 2 YEARS. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390791January 30, 2021
UNKNOWN OR OTHER
DRIVING AT 40 MPH WITHOUT HITTING A BUMP, AND WITHOUT A LIT "HOOD AJAR" WARNING LIGHT, THE CAR'S HOOD FLEW OPEN SMASHING THE WINDSHIELD AND OBSTRUCTING THE DRIVER'S VIEW. THIS OCCURRED WHEN THE VEHICLE ONLY HAD 10,022 MILES ON IT AND WAS LESS THAN 1 YEAR IN SERVICE. THE VEHICLE WAS ON A CITY STREET WITH NO OTHER TRAFFIC. VEHICLE WAS TOWED TO DEALER, UNDER DEALER'S PROTEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390034January 26, 2021
VISIBILITY/WIPER
AFTER REPLACING A BRAND NEW OEM WINDSHIELD FROM THE FIRST TIME ONE MONTH LATER I HAD TWO SMALL ROCKS HIT MY WINDSHIELD AND CRACKED IT I AM FORCED TO REPLACE IT FOR A SECOND TIME. THIS IS VERY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389863January 25, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389158January 21, 2021
VISIBILITY/WIPER
WHILE SITTING IN A PARKING SPOT GETTING READY TO GO INTO A STORE, THE WINDSHIELD SUDDENLY CRACKED. IT LOOKS LIKE IT CRACKED AT THE BOTTOM AND WENT UP ABOUT 12 TO 15 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388909January 19, 2021
ENGINE
I HAVE A 2015 SUBARU IMPREZA WITH 31,000 MILES (OUT OF WARRANTYDUE TO AGE). THECAR HAS DEVELOPED A SMALL OIL LEAK FROM THE CAM CARRIER COVER (AKA VALVE COVER) ONTO THE EXHAUST MANIFOLD AND THE O2 SENSOR CAUSING A LOT OF SMOKE THAT THEN ENTERS THE CABIN. SUBARU'S ESTIMATE $4973.87. READING SUBARU FORUMS I'VE COME TO DISCOVER THAT THIS IS A PRETTY COMMON PROBLEM IN VEHICLES DATING BETWEEN 2012 AND 2017. DUE TO THE SMOKE IT CREATES IN THE CABIN, AND THE HEALTH RISKS THERE IN, AND THE SHORT LIFE OF THE PART IN QUESTION, I'D RECOMMEND A RECALL BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388673January 18, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR WAS PARKED DIRECTLY IN FRONT OF RESIDENTIAL GARAGE. I STARTED THE CAR TO PULL IT INTO THE GARAGE. AS SOON AS I PUT THE CAR IN DRIVE, WITH MY FOOT STILL ON THE BRAKE, IT SHOT FORWARD AT FULL SPEED AND CRASHED INTO A TRAILER AT THE BACK OF THE GARAGE. THE IMPACT FROM THE TRAILER BROKE A HOLE IN THE GARAGE WALL. TOTAL DISTANCE TRAVELED WAS ABOUT 25'.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11388099January 14, 2021
UNKNOWN OR OTHER
MY FRONT PASSENGERS SIDE WINDSHIELD CRACKED. A TINY ROCK CAME UP AND MADE A 10 INCH CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388199January 14, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 30 MPH, A SMALL PEBBLE HIT THE WINDSHIELD WHICH CAUSED A 16 INCH CRACK TO THE WINDSHIELD. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE CONTACT CALLED THE LOCAL DEALER CASEY SUBARU (783 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601: (757) 522-2120) AND WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387603January 11, 2021
VISIBILITY/WIPER
MY VEHICLE WAS LEFT STATIONARY, PARKED OUTSIDE MY APARTMENT OVER THE WEEKEND. AND ON MONDAY I NOTICED A 5 TO 6 INCH CRACK COMING FROM THE RIGHT EDGE OF MY WINDSHIELD. I BELIEVE THIS CRACK IS A RESULT OF THE CURRENT WINDSHIELD LAWSUIT THAT SUBARU IS DEALING WITH. THE SITE I FOUND THE INFORMATION ABOUT THE LAWSUIT TOLD ME TO FILE A COMPLAINT HERE IF MY VEHICLE WAS EFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387394January 10, 2021
VISIBILITY/WIPER
DRIVING DOWN A ONE LANE ROAD GOING 30 MPH WHEN THE WINDSHIELD CRACKED FOR NO APPARENT REASON. NOTHING HITTING THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386833January 6, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE IN PARK, THE KEY INTERMITTENTLY REMAINED STUCK INSIDE THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND EXCESSIVE EFFORT WAS NEEDED TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT CALLED SUBARU SANTA MONICA (1229 SANTA MONICA BLVD, SANTA MONICA, CA 90404) AND WAS INFORMED HER THAT THERE WAS A COST FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386846January 6, 2021
UNKNOWN OR OTHER
WEAK WINDSHIELD CRACKED LIKE EVERY OTHER SUBARU OWNERS I KNOW OF THIS GENERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386474January 4, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD. THE CRACK STARTED ON THE PASSENGER'S SIDE OF THE VEHICLE AND WAS APPROXIMATELY AN INCH IN LENGTH. THE CONTACT CALLED THE GLASS COMPANY REFERRED TO BY THE INSURANCE COMPANY AND THE WINDSHIELD WAS REPAIRED BUT NOT REPLACED. THE CONTACT CALLED ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757, (888) 904-6612) AND IT WAS CONFIRMED THAT THE REPAIR THAT WAS PERFORMED WAS ADEQUATE AND THAT THE WINDSHIELD DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386202January 2, 2021
VISIBILITY/WIPER
ON DECEMBER 13, WHILE MY CAR WAS PARKED AT MY HOUSE ON THE SIDE OF THE ROAD, MY WINDSHIELD CRACKED. IT STARTED AT THE TOP CENTER OF THE WINDSHIELD AND HAS GROWN SINCE. THERE IS NO IMPACT POINT OR REASON FOR THE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385935December 31, 2020
AIR BAGS, ELECTRICAL SYSTEM
MY PASSENGER AIRBAG SENSOR NEVER TURNS ON. EVEN IF I HAVE A PASSENGER IN THE SEAT, THE LIGHT STILL REMAINS OFF. I KNOW THAT THE 2012 MODELS USED THE SAME OCCUPANCY SENSOR AS THE 2013 IMPREZA BUT THE 2013 MODELS HAVEN'T BEEN RECALLED. THIS DOESN'T MAKE ANY SENSE BECAUSE THEY'RE THE SAME EXACT MODELS SO THEY SHOULD ALSO BE RECALLED SO THEY CAN BE FIXED. THE SEAT HAS NEVER BEEN WET AND I HAVEN'T BEEN IN ANY ACCIDENTS, SO THIS IS A FAULTY OCCUPANCY SENSOR. I DON'T KNOW WHY I SHOUL DHAVE TO PAY $1500 FOR A FAULTY SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385680December 30, 2020
AIR BAGS
WE CONTACTED THE COMPANY ABOUT GETTING THE RECALLED AIRBAGS FIXED AND THEY SAID THAT THEY WOULD CONTACT THE DEALERSHIP IN ORDER TO SET UP AN APPOINTMENT TO GET THEM FIXED AND THEY HAVE NEVER REACHED BACK OUT TO US IN ORDER TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384834December 24, 2020
VISIBILITY/WIPER
A SMALL OBJECT HIT THE SIDE OF MY WINDSHIELD WHILE I WAS DRIVING HOME AND LATER CAUSED A 6-INCH CRACK TO FORM. THE CRACK EXPANDED TO 10+ INCHES OVERNIGHT WHILE MY CAR WAS PARKED IN MY GARAGE. I NOW HAVE TO HAVE MY WINDSHIELD REPLACED AND SAFETY SYSTEM WILL NEED TO BE RE-CALIBRATED AT AN ADDITIONAL COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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