Subaru Impreza Complaints

2,698 consumer complaints on file.

#11529231June 27, 2023
EXTERIOR LIGHTING
Subaru Safety Recall WRG-22 (NHTSA ID 22V-624) regarding inadequate front halogen headlamp lighting went out October 2022. This critical recall remains unresolved approaching 9 months now. No excuse for this. Why is this still unrevolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528645June 24, 2023
EXTERIOR LIGHTING
The manufacturer has a recall for front headlights not being bright enough and causing a danger to drivers. I no longer feel safe driving my vehicle at night as i cannot see the roadway nor other vehicles can see me. Its been almost a year and it’s taking a long time to remedy the recall. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528696June 24, 2023
VISIBILITY/WIPER
While parked at a roadside rest for the night I heard a sound similar to cracking but didn’t think anything of it. The next day when the sun came up I noticed the windshield was cracking and had a few chips in it. The chips were not the cause of the cracking and came along the cracks but we’re not centrally located to the cracks meaning they were caused by the windshield cracking. The night before the defrost was on cold because it had been raining and it was warm outside. I immediately took photos. I have been unable to repair the windshield considering it costs over 1000.00 and my insurance doesn’t cover defects in the quality of parts used on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528291June 22, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527717June 19, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
It’s been nearly a year since Subaru issued the safety recall on the Impreza yet they still claim they have no remedy despite the recall notice and the NHTSA website stating that the right and left headlamp housing will be replaced as the remedy. At this point it’s not being handled in a timely fashion and Subaru is dragging their feet and not concerned about the safety of their customers as they initially fought the recall through appeals and lost, thus forcing them to implement the recall. They are rolling Impreza’s off the assembly line so it’s not like there’s a part shortage, they should be halting production to get the headlamp housing units out to the dealers and not allowed to continue to produce new vehicles if they can’t handle them both concurrently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527736June 19, 2023
AIR BAGS
We bought our 2015 Subaru Impreza from a used car dealer (we are second owner) in February 2020 with 55K miles on it. On our test drive, we noticed the air bag said it was off even with a passenger in the car. We agreed to purchase the vehicle upon repair. It was repaired and the mechanic guaranteed his work, and we had no issues for a year. Then, we moved across the country and the sensor began to sometimes malfunction again. The Subaru dealership quoted something like $3k to fix it. In Googling the issue, I see Subaru has had this issue in previous models. Please open an investigation to see if the problem continues in more recent years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526856June 13, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526183June 9, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526223June 9, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Zeigler Subaru of Kenosha (7900 120th Ave, Kenosha, WI 53142) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525812June 7, 2023
ELECTRICAL SYSTEM
One day my blower motor wouldn't turn on and my switch was actually stuck, unable to adjust at all. After checking all fuses and relays I pulled out the control panel and noticed significant electrical damage to both the switch itself and the wiring harness. This is a very dangerous fire hazard to myself and my family. I've done research and this IS NOT an isolated issue. There have actually been very many cases of the exact nature. There is even a service bulletin out for "HVAC blower fan inoperative" which includes my year make and model of vehicle. I feel if this isn't resolved on a large scale lives could be affected greatly or even lost. It is my recommendation this issue be moved to a national recall. I have included pictures of my own and also pictures from others with same issue as proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525641June 6, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the headlights were very dim, which made driving at night very dangerous. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525522June 5, 2023
ELECTRICAL SYSTEM
Failure of the starter motor, should be able to get the faulty part from mechanic. This rendered me unable to start my car and required a tow, thankfully not from the side of the highway. Confirmed faulty with tow driver and mechanic. The part has only been inspected by mechanic who mentioned this was the third starter motor failure he has seen on Subaru Imprezas. No warnings, though the car struggled to turn over earlier in the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525407June 5, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525098June 2, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V6240000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524654May 31, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524486May 30, 2023
ELECTRICAL SYSTEM
The Blower assembly in my car stopped working suddenly- When i looked into it, a short/electrical failure had happened that caused the wire harness and other components to melt inside the system. This appears to be a common failure similar Subaru cars, but the fact that the system can fail so significantly to burn/melt the connectors seems like a dangerous failure mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524501May 30, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524253May 28, 2023
AIR BAGS
When the front passenger seat is damp, the passenger airbag light shows it is off, and the dash lights display an error light on the dashboard. The concern is that the passenger is not protected while the airbag is not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523989May 26, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523530May 23, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contacted stated that while driving at an undisclosed speed at night, the headlamps failed to provide adequate illumination. The dealer and two other unknown dealers were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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