Subaru Impreza Complaints
2,698 consumer complaints on file.
- #785926March 21, 2002POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES TRANSMISSION WAS WARRANTED BY SUBARU FIRST THREE TIMES, ON FOURTH OCCASION SUBARU DECLINED WARRANTY STATING THAT CONDITION WAS CAUSED BY DRIVER TRYING TO MOVE GEAR INTO REVERSE WHILE MOVING FORWARD, OTHER PROBLEMS INCLUDE A WHINING SOUND WHILE IN REVERSE AFTER THE THIRD DISASSEMBLY, CONSUMER FEELS THE TRANSMISSION WAS PROBABLY NEVER ASSEMBLED CORRECTLY IN THE BEGINNING, CONSUMER IS DISAPPOINTED WITH SUBARU AND ITS WARRANTY. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8006041March 20, 2002SUSPENSION:MULTIPLE AXLE
WHILE DRIVING THERE WAS A NOISE COMING FROM REAR OF VEHICLE. MECHANIC STATED THAT WHEEL BEARINGS NEEDED TO BE REPLACED. HAS HAD THIS PROBLEM CONSTANTLY, AND HAD DEALER SERVICE VEHICLE ON SAME MALFUNCTION 9 TIMES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758822March 1, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM TOO SENSITIVE. SYSTEM ENGAGE OVER ROUGH PAVEMENT THEN FAILED TO ALLOW THE BRAKES TO GRIP AGAIN RESULTING IN A NEAR COLLISION WITH A TOLLBOOTH. PEDAL WILL DROP TO FLOOR WITH NEAR 0 BRAKING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758785February 28, 2002VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH DRIVER AND PASSENGER SIDE MIRRORS FOG UP, RENDERING THEM UNUSABLE AND DANGEROUS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758619February 25, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING ALONG HIGHWAY I94, WHEN HAD TO BRAKE (MEDIUM BRAKING) DUE TO CAR SLOWING IN FRONT, WENT OVER A BUMP IN THE ROAD DURING THE BRAKING THE BRAKES SEEM TO COMPLETLY DISAPPEAR WITH VERY LITTLE PEDAL PRESSURE. THE ROAD WAS DRY. I NEARLY RAN INTO THE BACK OF THE CAR IN FRONT. TYHIS CAN BE DUPLICATED WITH SIMILAR CONDITIONS SUCH AS SMOOTH ROAD WITH MEDIUM TO HEAVY BRAKING (NOT FULL BRAKING) WITH A BUMP IN THE ROAD IT SEEMS TO SEND THE ABS OUT OF CONTROL AND LOOSE ALL BREAKING FOR A 1SEC OR SO.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758546February 24, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE EXPERIENCED MULTIPLE OCCURRENCES OF ABS PROBLEMS. IF A WHEELS HITS A BUMP WHEN THE BRAKES ARE APPLIED THE BRAKES LET GO COMPLETELY FOR 2-3 SECONDS. IT'S AS IF THE SYSTEM IS SENSING A LOSS OF GRIP AT WHATEVER WHEEL HAS HIT THE BUMP AND INSTEAD OF RELEASING PRESSURE ON THAT WHEEL FOR A FRACTION OF A SECOND IT RELEASES PRESSURE ON ALL FOUR BRAKES FOR 2-3 SECONDS. THIS CAN OCCUR NOT ONLY UNDER HARD BRAKING BUT ALSO WHEN SLOWING DOWN GRADUALLY FROM A LOW SPEED. THIS IS AT BEST DISCOMFORTING AND AT WORST DANGEROUS. I KNOW THAT NHTSA IS AWARE OF THE THREAD IN THE BRAKE FORUM OF WWW.I-CLUB.COM. ADDITIONALLY THE PROBLEM HAS BEEN DOCUMENTED IN THE APRIL 2002 ISSUE OF SPORT COMPACT CAR MAGAZINE PAGE 16. ARTICLE IS TITLED PICKING NITS. SECTION OF THE ARTICLE IS AMBITIOUS ABS. HERE'S A QUOTE: "IT TAKES ONLY THE SLIGHTEST BUMP, PAVEMENT IRREGULARITY OR SUGGESTION OF LOST TRACTION TO SEND THE WRX'S ABS INTO CONVULSIONS." ANOTHER ONE: "WHAT MAKES MOST SUBARUS UNCOMMONLY SAFE AND STABLE IN SEVERE CONDITIONS MAKES THE USUALLY CONFIDENCE INSPIRING WRX FEEL FRIGHTENINGLY UNPREDICTABLE CHARGING INTO BUMPY CORNERS. OUR LONG-TERM WRX IS GETTING AN OFF SWITCH FOR THE ABS." THIS SITUATION IS UNACCEPTABLE. AN AFTERMARKET OFF SWITCH SHOULD NOT BE REQUIRED FOR THE SAFE OPERATION OF AN ABS SYSTEM. I HAVE HAD MY CAR TO THE DEALER AND THEY CALLED THE SUBARU TECH HOTLINE. THEY WERE TOLD THAT THERE ARE NO ABS ISSUES. I AND OTHERS HAVE CALLED AND E-MAILED SUBARU'S CUSTOMER SERVICE AND HAVE BEEN TOLD THERE IS NO RECORD OF CONCERNS WITH THE ABS. SUBARU IS REFUSING TO ACKNOWLEDGE THIS PROBLEM. IT NEEDS TO BE INVESTIGATED AND CORRECTED. THANKS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758522February 23, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS SLOWING TO MAKE A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR AND THE CAR WAS NOT STOPPING. I PULLED ABS FUSE SHORTLY THEREAFTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758424February 19, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILURE - UPON DEPRESSING THE BRAKE PEDAL ON UNEVEN PAVEMENT, THE BRAKE PEDAL DROPS TO THE FLOW WITH NO APPARENT BRAKE PRESSURE BUT OCCASIONAL ABS PULSATION. CONTACTED SUBARU TO SEE IF IT WAS A KNOWN ISSUE AND WAS TOLD BY SOA THAT THERE WERE NO PREVIOUS REPORTS OF THIS ISSUE AND NO FACTORY ISSUE. SEE ALSO ... HTTP://WWW.I-CLUB.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=102893&PERPAGE=40&PAGENUMBER=1. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758322February 16, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 2/4/02 I WAS COMING UP TO A STOP LIGHT BEHIND TRAFFIC. WHEN I APPLIED MY BRAKES NOTHING HAPPENED. I HAD BRAKE PEDAL BUT THE CAR DID NOT SLOW DOWN AT ALL. I IMMEDIATELY I GEARED DOWN GOING ABOUT 20MPH AND APPLIED THE BRAKES AGAIN BUT NO REACTION. I HIT THE CAR IN FRONT AT THE RATE OF ABOUT 10MPH AND DID CONSIDERABLE DAMAGE TO MY CAR. THIS WAS NOT THE FIRST TIME I HAD A PROBLEM WITH THE BRAKES. IN OCT. 2001 I APPLIED THE BRAKES AT ABOUT 55MPH, THE ABS SYSTEM KICKED IN, BUT THE VEHICLE DIDN'T EVEN SLOW DOWN. I CONTINUED TRYING THE BRAKES FOR AT LEAST 1 MILE DOWN THE ROAD WITH NO SLOWING OF THE VEHICLE. FINALLY THE BRAKES STARTED TO WORK AND I CONTINUED ON MY WAY. IN DEC. WHEN I TOOK THE CAR IN FOR SERVICING, I STATED THIS INCIDENT AND WAS TOLD THAT THE ABS BRAKING SYSTEM ISN'T SUPPOSED TO STOP OR SLOW DOWN THE CAR. FROM THAT POINT I DECIDED TO BRAKE THE CAR BY GEARING DOWN SO THE ABS BRAKES WOULD NEVER KICK IN. IN JAN. I APPLIED THE BRAKES ONE DAY TO TURN INTO MY DRIVEWAY AND NOTHING NOT EVEN THE ABS. A LITTLE FURTHER DOWN THE HILL, THE BRAKES WORKED AND I STOPPED. IT WAS A LITTLE SLIPPERY THAT DAY SO I THOUGHT THE FAILURE TO SLOW DOWN OR STOP WAS RELATED TO THE ROAD CONDITIONS. THEN ON 2/4/02 THE BRAKES FAILED TO HAVE ANY REACTION ONCE AGAIN AND THIS TIME THERE WAS AN ACCIDENT. I DO NOT INTEND TO DRIVE THE CAR AGAIN UNTIL THIS PROBLEM IS SOLVED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #758271February 15, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS IN THE 2002 IMPREZA IS DANGEROUS OVER BUMPS. BRAKES CAN FAIL WHEN BRAKING OVER BUMPS AT MODERATE SPEEDS WHEN IN NEUTRAL. I HAVE HAD SEVERAL NEAR MISSES, AS HAVE MANY OTHERS. THE PROBLEM IS LARGELY REPRODUCEABLE, AND NOT UNCOMMON. PLEASE FOLLOW THIS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #757985February 8, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS IS NOT WORKING PROPERLY! THERE ARE AT LEAST 44 OTHERS WITH EXACT SAME PROBLEM I KNOW OF. ABS ENGAGES AT LOW SPEEDS OVER BUMPY ROADS, AND LOSE BRAKING POWER. ALOT OF BRAKING POWER GONE. SOME ONE WILL GET HURT SOON.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #757788February 5, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKING SYSTEM OFTEN FAILS WHEN THE BRAKES ARE APPLIED WHILE TRAVELLING OVER A ROUGH OR BUMPY SURFACE, REGARDLESS OF SPEED (I HAVE HAD IT OCCUR SEVERAL TIMES, FROM 5 TO 35 MPH). IN THESE CASES THE ABS IS WRONGFULLY TRIGGERED UNDER MILD BRAKING, THEN THE VAST MAJORITY OF BRAKING POWER IS LOST AND THE CAR BARELY STOPS AT ALL. THIS BRAKING IS COMPLETELY DIFFERENT IN FEEL AND PERFORMANCE FROM THE ABS FUNCTIONING PROPERLY ( I.E. VERY HARD BRAKING ON A SMOOTH SURFACE. THE BRAKES WORK FINE IN THESE CASES.). THIS IS A COMMON PROBLEM THAT I AM HEARING ABOUT FROM OTHER 2002 IMPREZA/WRX OWNERS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #757466January 29, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES DID NOT RESPOND TO FULL PRESSURE APPLIED TO THE BRAKE PEDAL AFTER GETTING IN THE EXIT LANE OF NORTHBOUND INTERSTATE 75 AND THE I-675 SOUTH EXCHANGE. BRAKES DID NOT SLOW THE CAR AND THE CAR PROCEEDED TO SWERVE OFF THE ROAD, RESULTING IN A ROLLOVER OF MULTIPLE REVOLUTIONS. EXACT NUMBER OF TURNS IS NOT KNOWN. IT WAS NOTICED THAT THE BRAKES HAD BEEN GRINDING THE DAY BEFORE. ALSO, THE BRAKE PEDAL HAD STARTED TO FEEL SOFT THE DAY OF THE ACCIDENT. AIR BAGS, NEITHER FRONT NOR SIDE IMPACT BAGS, DID NOT DEPLOY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8002836January 24, 2002POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING CLUTCH STICKS WHICH MAKES IT VERY HARD TO DRIVE VEHICLE. CLUTHCH HAS BEEN REPLACED TWICE. ALSO, TRANSMISSION WILL NOT ENGAGE, AND GO INTO GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756952January 16, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE STOPPING DISTANCE IN SNOW INCREASES BY A FACTOR OF 10 WHEN ABS SYSTEM IS ENABLED (TESTED BY REMOVING ABS FUSE - DISABLES ABS). *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756819January 14, 2002ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, VISIBILITY:WINDSHIELD WIPER/WASHER
WIRING BETWEEN THE BODY AND THE HUTCH PASSES THROUGH RUBBER BOOT. REPEATED OPENING AND CLOSING OF THE HUTCH BREAKS THE WIRING. REAR TOP BRAKE LIGHT, REAR WIPER POWER LOCKS ARE AFFECTED. ALSO IN ANOTHER BOOT THE TUBE FOR A REAR WASHER IS SIMILARLY SEVERED, WASHER FLUID ENTERS THE CAR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001837January 9, 2002SUSPENSION:MULTIPLE AXLE
AT 61629 AND 63512 MILES WHEEL BEARINGS HAD TO BE REPLACED. THEY HAVE BEEN REPLACED THREE TIMES AT DEALERSHIP. BEARINGS WERE BEING GREASED WITH WRONG KIND OF GREASE AND THE AMOUNT OF GREASE WAS NOT SUFFICIENT FOR PROPER USE. *AK THE DEALER REPLACED BOTH LEFT AND RIGHT REAR WHEEL BEARINGS. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755647December 14, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM DOES NOT ADAQUATELY BRAKE OVER A BUMPY ROAD SURFACE. I HAVE ALMOST CRASHED INTO OTHER CARS AS A RESULT OF THE ABS SYSTEM NOT ALLOWING THE CAR TO BRAKE ANYTHING LIKE AS FAST AS IT SHOULD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755538December 11, 2001POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION/DRIVETRAIN RATTLES AND/OR GRINDS AT 2ND AND 3RD GEAR SHIFTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755155December 1, 2001POWER TRAIN:MANUAL TRANSMISSION
FIRST GEAR IS A MAJOR ISSUE IN MY VEHICLE. I CAN ONLY ENGAGE FIRST GEAR, IF IM AT A COMPLETE STOP. SO IF IVE SLOWED DOWN TO 5-10MPH IM FORCED TO GO INTO 2ND GEAR, WHICH NOT ONLY WEARS OUT MY CLUTCH PREMATURELY, BUT COULD ALSO CAUSE AN ACCIDENT IF I NEEDED TO BUILD SPEED QUICKLY. THE TRANSMISSION OVERALL SEEMS TO BE A BIG ISSUE WITH WRX OWNERS. PLEASE GO TO WWW.I-CLUB.COM AND UNDER FORUMS DO A SEARCH FOR TRANNY AND ALSO 1ST GEAR, YOU WILL SEE A SLEW OF ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0