Subaru Impreza Complaints

2,698 consumer complaints on file.

#10006829January 8, 2003
VISIBILITY:WINDSHIELD
I HAVE A CRACK THAT RUNS FROM THE TOP OF THE WINDSHIELD ON THE PASSENGER'S SIDE IN A "C" OR "L" SHAPED PATTERN AROUND THE REAR VIEW MIRROR TOWARD THE DRIVER SIDE. CONSTANT WITH MANY WRX OWNERS. IT HAS GROWN FROM 4 INCHES TO AROUND 12. THE WINDSHIELD WAS NOT HIT BY ANY DEBRIS TO THE BEST OF MY KNOWLEDGE. IF IT WAS THE DEBRIS WAS SMALL ENOUGH NOT TO NOTICE WHILE DRIVING, INDICATING THAT THE WINDSHIELD SHOULD HAVE WITH STOOD THIS IMPACT WITHOUT CRACKING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770828
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001523December 26, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING THE VEHICLE CAUGHT ON FIRE DUE TO A "FAULTY AXLE" CONSUMER WILL SEND MORE INFORMATION WHY THIS VEHICLE CAUGHT ON FIRE DIAGNOSIS PROVIDED TECHNICIAN OF THE INSURANCE COMPANY. TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8023971December 9, 2002
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER STATES THAT WHEN IN A VEHICLE ACCIDENT AND WITHOUT WARNING THE DRIVER SEAT WILL FULLY RECLINE BACK CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023343November 26, 2002
AIR BAGS:FRONTAL
THE VEHICLE WAS REAR ENDED AND WAS PUSHED INTO ANOTHER VEHICLE, AND THE AIRBAGS FAILED TO DEPLOY, THE DRIVER AND PASSENGER WAS INJURED. TS *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8023312November 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769933November 20, 2002
VISIBILITY:WINDSHIELD
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022867November 18, 2002
AIR BAGS:FRONTAL
CONSUMER WAS HIT FROM THE REAR BY A VAN, PUSHED FORWARD, AND COLLIDED WITH ANOTHER VEHICLE IN FRONT. CONSUMER'S VEHICLE WAS STOPPED FOR TRAFFIC. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#769526November 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WITH PREVIOUS REPORTS BY CONSUMERS ON NHTSA CONCERNING THIS ISSUE. UNTIL SUBARU ADDRESSES THIS DESIGN FLAW, IT IS AN AWARENESS ISSUE THAT OWNERS MUST RECOGNIZE AND ADJUST THEIR DRIVING HABITS ACCORDINGLY TO COMPENSATE FOR. I HAVE TAKEN MY VEHICLE INTO AN EMPTY PARKING LOT ON THE WEEKEND AND TESTED THE BRAKE PERFORMANCE FULLY, AND THEREFORE THE ABS, BOTH IN A STRAIGHT LINE AND WHILE TURNING VERY SLIGHTLY. ABS PERFORMANCE IS AS EXPECTED IN BOTH WET AND DRY PROVIDED THAT THE ROAD SURFACE WAS PERFECTLY SMOOTH. HOWEVER, EVEN MINOR BUMPS, RIPPLES OR IRREGULARITIES IN THE PAVEMENT REDUCED THE BRAKING POWER BY AT LEAST 50%, IN MY ESTIMATION, AND THE BRAKE PEDAL ITSELF DEPRESSES AN ADDITIONAL 1-2 INCHES FURTHER THAN EXPERIENCED UNDER NORMAL DRIVING CONDITIONS. AGAIN, THIS IS CONSISTENT IN BOTH WET AND DRY CONDITIONS. MY VEHICLE IS ENTIRELY STOCK AND HAS NOT BEEN RACED OFF ROAD, RALLIED OR AUTOCROSSED, ALL OF WHICH INCUR GREATER WEAR AND TEAR ON THE VEHICLE. ALSO, I HAVE NOT TAKEN THE VEHICLE IN TO A DEALER BECAUSE I BELIEVED IT TO BE A DESIGN FLAW, WHICH HAS ONLY BEEN CONFIRMED BY SIMILAR REPORTS I HAVE READ ON THE NHTSA WEBSITE. IN THE NORTHEAST, WHERE THE ROADS ARE FREQUENTLY IN POOR CONDITION DUE TO FROST HEAVES AND OTHER EFFECTS OF HARSH WEATHER, I HAVE ALTERED MY DRIVING HABITS ON THE LOCAL ROADS TO AVOID THE STREETS THAT HAVE PAVEMENT IRREGULARITIES NEAR OR IN THE BRAKING AREAS. GIVEN SUBARU'S IMPRESSIVE FOCUS ON SAFETY, HOPEFULLY THEY CAN AND WILL RESOLVE THIS ISSUE BEFORE ANY FATALITIES RESULT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022113November 4, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FOUR FUEL PUMPS HAVE BEEN INSTALLED IN THE VEHICLE SINCE PURCHASE OF 2000. THE VEHICLE WOULD STALL OUT WITH NO WARNING PUTTING THE OCCUPANTS AT RISK UNDER ANY CIRCUMSTANCES. THE OWNER HAS FOUND A NHTSA RECALL CAMPAIGN 93V072000 FUEL TANK ASSEMBLY PIPE FILLER NECK ON THE INTERNET. PLEASE DESCRIBE DETAILS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769236November 3, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL PUMP WAS REPLACED 4 TIMES FROM THE YEAR 2000-2002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769190November 1, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD WAS CHIPPED AFTER A SMALL PEBBLE HIT IT ON THE HIGHWAY DOING 55 MPH. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769143October 31, 2002
POWER TRAIN:AXLE ASSEMBLY
THIS IS A FOLLOW UP FOR NHTSA ODI NUMBER: 768872. AFTER THE FAILURE OCCURED I CONTACTED THE CAR DEALER, THEY SAID THAT PARTS AND REPAIRS WERE ONLY COVERED FOR ONE YEAR/UNLIMITED MILEAGE AND I WOULD HAVE TO PAY FOR THE REPAIR. I CONTACTED SUBARU AMERICA(CASE # 440952) BEFORE TAKING THE CAR TO THE DEALER AND INFORMED THEM THAT THIS REPLACEMENT WOULD BE THE 3RD RIGHT REAR WHEEL BEARING IN THE CAR. WHEN I GOT TO THE DEALER, THEY EXAMINED THE BEARING. THE SERVICE MANAGER TOLD ME SUBARU HAD CONTACTED THE DEALERSHIP AND HAD THEM CHECK THE PART NUMBER OF THE FAILED BEARING. THE NUMBER MATCHED THE NUMBER SUBARU HAD GIVEN HIM TO CHECK FOR, THE BEARING WAS REPLACED WITH A NEW PART NUMBER FREE A CHARGE. AFTER THE CAR WAS REPAIRED I CALLED SUBARU AMERICA TO INQUIRE ABOUT THE ORIGINAL PART THAT FAILED TO SEE IF I COULD RE-COUP THE COST OF THE 1ST REPLACEMENT($316.000). THEY WOULDN'T ADMIT THAT THERE WAS A PROBLEM AND SAID THAT THE DEALER CHANGED THE PART BECAUSE I PROBABLY WAS A GOOD CUSTOMER(COME NOW). IF POSSIBLE PLEASE CHECK TO SEE IF THIS IS A KNOWN PROBLEM WITH THESE CARS, I THINK THE ONLY REASON MY DEFECTIVE PART WAS CHANGED IS BECAUSE I CONTACTED SUBARU AMERICA AND TOLD THEM THAT THE SAME PART FAILING 2 TIMES WAS UNACCEPTIBLE. WELL I GUESS THE 'SQUEAKY WHEEL GET'S THE OIL'. THANKS FOR LOGGING THIS REPORT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768974October 27, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD WAS CRACKED ON THE HIGHWAY WHILE DRIVING AT NORMAL SPEED. HEARD A TINY PEEBLE HIT THE WINDSHIELD AND LATER FOUND OUT THAT THE WINDSHIELD WAS CRACKED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768872October 25, 2002
POWER TRAIN:AXLE ASSEMBLY
THE CAR WAS PURCHASED AS A NEW VEHICLE. THE ORIGINAL RIGHT REAR BEARING FAILED IN AUGUST OF LAST YEAR AND WAS REPLACED. IN SEPTEMBER OF THIS YEAR THE RIGHT REAR WHEEL STARTED MAKING A NOISE AGAIN. I HAD AN INDEPENDENT SUBARU DEALER CONFIRM THAT THE RIGHT REAR WHEEL BEARING HAD FAILED AGAIN. WHEN THIS IS REPLACED THIS WILL BE THE THIRD RIGHT WHEEL BEARING. CAR HISTORY: AFTER OWNING THE NEW CAR FOR 4 MONTHS THE RIGHT SIDE OF THE WINDSHIELD DEVELOPED A CRACK. THE DEALER TRIED TO TELL ME THE WINDSHIELD CRACKED BECAUSE OF A STONE. I SHOWED HIM THAT THE CRACK STARTED BY THE RIGHT WINDSHIELD PILLAR. IT WAS REPAIRED FOR FREE. I WENT IN FOR ROUTINE BRAKE SERVICE AND ONE OF THE MECHANICS ASKED ME IF THE CAR WAS IN AN ACCIDENT BECAUSE THE FRONT RIGHT BRAKE CALIPER WAS A MITSUBISHI CALIPER AND NOT A SUBARU CALIPER. WHEN I BROUGHT THIS TO THE SERVICE MANAGERS ATTENTION HE STATED THE JAPANESE MANUFACTURERS SOMETIME CROSS-USE COMPATIBLE PARTS IN DIFFERENT MAKES OF CARS. I AM NOT SURE THIS IS A VAILD EXPLAINATION. I'M WONDERING IF I BOUGHT A NEW CAR THAT HAD SOMETHING WRONG WITH THE RIGHT SIDE(WINDSHIELD PROBLEM, RIGHT FRONT CALIPER FROM ANOTHER MANUFACTURER AND PROBLEMS WITH THE RIGHT REAR WHEEL BEARING). ALSO WHEN I GOT THE WHEEL BEARING REPLACED, THERE WAS ANOTHER SUBARU CUSTOMER GETTING THE RIGHT REAR WHEEL BEARING REPLACED ON A 2001 SUBARU OUTBACK, SHE ONLY HAD 24,000 MILES WHEN THE PART FAILED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021368October 22, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATE OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED, THIS PROBLEM WAS INITIALLY REPORTED WHEN THE VEHICLE WAS ONLY 4 MONTHS OLD, THE PROBLEMS INCLUDED GRINDING SOUNDS BETWEEN FIRST AND SECOND GEARS, CLUTCH NOISE, AND TRANSMISSION POPPING OUT OF GEAR WHEN GOING DOWNHILL, WHEN THE VEHICLE WAS 10 MONTHS OLD THE GEAR TEETH ON FIRST GEAR FAILED, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY. MR *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768536October 16, 2002
SUSPENSION:MULTIPLE AXLE
BOTH THE LEFT AND RIGHT REAR BEARINGS ON THIS CAR FAILED BEFORE IT REACHED 60,000 MILES. NO INJURIES -- I'M CAREFUL AND HEARD THEM FAILING -- BUT REPAIRS WERE VERY EXPENSIVE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767582September 23, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO DESCRIPTION GIVEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018752September 16, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING BOTH SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING, CAUSING INJURIES. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#767229September 16, 2002
VISIBILITY:WINDSHIELD
SMALL CRACK 2 INCHES FORMED ON FRONT WINDSHIELD DIRECTLY BEHIND REAR VIEW MIRROR. I HAVE APPT. TO SERVICE @ SUBARU HOPEFULLY ITS COVERED UNDER WARRANTY BECAUSE IT LOOKS LIKE FACTORY DEFECT. I HEARD OF OTHER CAR OWNERS WITH SAME PROBLEM. SUBARU SHOULD REALLY LOOK INTO IT HAVE RECALL. NO PEBBLES OR OBJECT OF ANY KIND HAVE NOT STRUCK WINDSHIELD. YOU CAN SEE CRACK STARTING FROM THE VERY TOP OF CENTER OF WINDSHIELD. THANK YOU!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766805September 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SHUDDERS WHEN THE CAR STARTS FROM A STOP, IN FIRST GEAR (FROM ZERO MPH), BOTH WHEN THE ENGINE IS COLD AND WARM. THIS HAS CAUSED DELAYED AND UNCOMFORTABLE STARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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