Subaru Impreza Complaints

2,698 consumer complaints on file.

#10055545January 21, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING AT ANY SPEED SMELLED FUEL ODOR AT COLD TEMPERATURES. THERE WAS A FUEL LEAK ON TOP OF THE EXHAUST MANIFOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054625January 21, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FAULTY DESING OF THE FUEL LINES ON A 2002 SUBARU WRX ARE CAUSING A FUEL LEAK (ENOUGH TO PUDDLE ON THE MANIFOLD). DEALER (AS WELL AS SUBARU OF AMERICA) WILL NOT COVER THE PROBLEM UNDER WARRANTY, EVEN THOUGH THERE IS A NATIONWIDE SERVICE BULLETIN ABOUT THE ISSUE. MY CAR HAS SEVERAL NON-RELATED MODIFICATIONS, SO MY WARRANTY WILL NOT COVER THE ISSUE. THIS IS A VERY SERIOUS HEALTH/SAFETY ISSUE, AND FOR SUBARU TO NOT BE FORCED TO RECALL OR AT LEAST OFFER FREE REPAIRS OF IT IS COMPLETELY UNSATISFACTORY. THIS POSES A DAGER TO MYSELF, MY FAMILY, AND POSSIBLY ANY ONE WHO WALKS BY MY CAR IN A PRAKING LOT WITH A CIGARETTE. SUBARU SHOULD BE TAKING THE RESPONSIBILITY FOR FAULTY DESIGN, AND IF FOR NO OTHER REASON THAN RESPECT FOR THEIR CUSTOMERS HER IN AMERICA, OFFER TO FIX THIS ISSUE NO MATTER THE MILEAGE ON THE CAR, OR THE MODIFICATIONS THAT MAY BE DONE TO IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054474January 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 SUBARU IMPREZA WRX, AND I CAN SMELL FUEL ODOR IN MY VEHICLE AT COLD TEMPERATURES. I PURCHASED THE CAR WITHIN 4 WEEKS OF THE NORTH AMERICAN RELEASE OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054484January 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 SUBARU IMPREZA WRX FUEL LEAK IN COLD WEATHER CONDITIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054271January 16, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL RAILS LEAK IN COLD WEATHER CAUSING FUEL SMELL IN CAR AND POSSIBLE RISK OF FIRE. SUBARU HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THIS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055267January 16, 2004
FUEL SYSTEM, GASOLINE
WHILE DRIVING THE CONSUMER SMELLED FUEL COMING THROUGH THE VENTS. THERE WAS A GAS LEAK IN THE ENGINE COMPARTMENT. THIS PROBLEM ONLY OCCURRED WHEN THE WEATHER WAS EXTREMELY COLD. THE CONSUMER INDICATED THAT THERE WAS A "TBS" ON THIS ISSUES. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054306January 16, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
EXTREME FUEL ODOR INSIDE PASSENGER CABIN OF MY 2002 SUBARU IMPREZA WRX,ESPECIALLY IN COLD WEATHER CONDITIONS FOR THE LAST FOUR MONTHS. I HAVE ONLY 29000 MILES ON THE ODOMETER PRESENTLY. I HAVE NOTICED INCREASED FUEL CONSUMPTION RECENTLY MAY BE BECAUSE OF A POSSIBLE FUEL LEAK SOMEWHERE -PLEASE ENQUIRE AND ADVISE-THANKS, ANIL SEKHAR. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055306January 16, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER STATED THAT THE VEHICLE HAD A VERY STRONG GAS SMELL WHEN THE TEMPERATURE WAS BELOW 14 DEGREES. THE CONSUMER STATED THAT THERE WAS A FUEL LEAK. THERE IS A BULLETIN DESCRIBING THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070799January 15, 2004
UNKNOWN OR OTHER, WHEELS
THIS CAR NEEDED REPLACEMENT OF BOTH REAR WHEEL BEARINGS AT SLIGHTLY OVER 67,000 MILES. NO OTHER SUBARU I HAVE OWNED OR HEARD OF NEEDED SUCH REPAIRS. MY PREVIOUS SUBARU HAD OVER 100,000 MILES ON IT WITH NO DEFECTS. THE SHOP PERSONEL AT THE DEALER SAID THIS WAS A PROBLEM WITH SOME OTHER IMPREZAS, AS WELL AS FORESTERS. I WROTE A LETTER TO SUBARU AMERICA, AFTER SIX DAYS I HAVEN'T RECIEVED ANY RESPONSE. I INCLUDED A COPY OF MY REPAIR BILL AS WELL AS MY RENTAL CAR FEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070968January 15, 2004
POWER TRAIN
GRINDING OF THE GEARS WHEN SHIFTING FROM 3RD-4TH GEAR. STARTED WITH A VERY MILD NOISE, HAS PROGRESSED TO A LOUD GRIND. TOOK IT IN FOR WARRANT SERVICE AND THEY SAID THAT THE DETERMINATION OF WARRANTY COVERAGE WOULD BE MADE BY A REGIONAL REPRESENTATIVE AFTER THE TRANSMISSION WAS REMOVED. I CHECKED ON THE INTERNET AND FOUND THAT MANY OTHER OWNERS WERE EXPERIENCING THE SAME PROBLEM AND BEING DENIED WARRANTY COVERAGE AFTER THE TRANSMISSION WAS REMOVED UNLESS THEY WERE WILLING TO SIGN ONE TIME REPAIR AGREEMENT VOIDING THE REMAINDER OF THE WARRANTY. I HAVE BEEN TOLD BY THE DEALER THAT I WILL PROBABLY BE REQUIRED TO SIGN ONE EVEN THOUGH I HAVE NOT AGREED TO HAVE THE TRANSMISSION REMOVED OR DISSASSEMBLED YET. THEY ARE UNWILLING TO GIVE ME ANY INFORMATION ON THE NUMBER OF SIMILAR REPAIRS THAT HAVE BEEN COVERED OR DENIED UNDER WARRANTY AND WILL NOT GIVE ME ANY OBJECTIVE CRITERIA THAT WILL BE USED TO MAKE THE WARRANTY DETERMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070988January 15, 2004
POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
MY CAR IS A TOTAL LEMON. I PRE-ORDERED THE 2002 WRX IN 2001 AND WAS VERY ANXIOUS TO RECEIVE IT. AS SOON AS I GOT THE CAR THE CHECK ENGINE LIGHT WAS ON. THE DEALER DIAGNOSED THE PROBLEM AS A CAM POSITION SENSOR WICH THEY REPLACED 3 TIMES. THEY TOLD ME I REVVED THE CAR TOO HIGH TO THROW THE CODE. THE CODE WAS THROWN AT 6200 RPM AND THE ENGINE REDLINES AT 7000. THE DEALERSHIP REFUSED TO WORK ON THIS PROBLEM AFTER THE 3RD TIME. AT 45000 MILES MY CAR BEGAN TO MISS AND NOT RUN CORRECTLY. THE DEALERSHIP COULD NOT FIND ANY PROBLEM WITH IT. I TOOK IT TO ANOTHER SHOP TO GET A 2ND OPINION. THEY FOUND THAT THE CAM POSITION SENSOR HAD MALFUNCTIONED AND CAUSED MY CAR TO MISSFIRE WHEN I WOULD HIT A BUMP IN THE ROAD. THEY REPLACED THE SENSOR AND CHARGED ME A FEE OF $800 DUE TO THE MASSIVE TROUBLESHOOTING WORK THAT LED UP TO SOLVING THE PROBLEM. FINALLY THE PROBLEM THAT I HAD SINCE THE CAR WAS BRAND NEW WAS FIXED AT THE FULL COST TO ME. AT 48000 MY TRANSMISSION WAS THE NEXT TO GO. I LOST THE ABILITY TO SHIFT MY CAR IN ANY GEAR. I HAD IT TOWED TO THE DEALERSHIP AS THE POWERTRAIN WARRANTY IS 60000 MILES. THEY DISMANTLED MY TRANSMISSION TO FIND 2ND GEAR STRIPPED. THEY THEN DENIED TO COVER THIS UNDER WARRANTY AS IT WAS LABELED ABUSE. THEY CHARGED ME $800 DOLLARS FOR THEIR TIME. THEN THEN GAVE ME A QUOTE FOR $4500 EXTRA DOLLARS TO REPLACE THE TRANSMISSION. I HAD MY CAR TOWED TO THE SAME SHOP THAT FIXED MY CHECK ENGINE LIGHT. THEY INSTALLED A NEW TRANSMISSION FOR ME AT THE COST OF $2200. MY TRANSMISSON HAS ALSO BROKE AGAIN AT 65000 MILES. NOW I HAVE A CAR THAT DOESN'T RUN THAT I AM PAYING ON. I CAN NOT SELL A CAR THAT DOESN'T RUN. SUBARU DOES NOT CARE THAT THEIR CARS ARE JUNK. I REALLY DO NOT KNOW WHAT TO DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069824January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN
DIFFERENTIAL FLUID OUT; SUBARU BLAMES A NON-DEALER OIL CHANGE ERROR FOR PROBLEM HENCE NOT COVERED UNDER WARRANTY. OWNER HAD TO SPEND OVER $350 FOR REPLACEMENT AUTO RENTAL. OWNER DROVE CAR FOR 1,700 MILES AFTER DISPUTED NON-DEALER OIL CHANGE TO DATE WHEN DIFFERENTIAL FLUID OUTAGE DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069873January 15, 2004
SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STEERING
ON OCTOBER 2002, MY MOTHER WAS INVOLVED IN A FATAL CAR ACCIDENT, WHEN WE WENT TO VIEW HER VEHICLE, I NOTICED HER DRIVERS SIDE DOOR PANEL, ON THE INSIDE WAS BURNED COMPLETELY. THIS DOOR WAS HIT FROM THE IMPACT OF THE CAR THAT RAN INTO HER. I HAVE BEEN TOLD THAT THE MOTOR THAT ALLOWS THE WINDOW TO ROLL UP CAUGHT ON FIRE AND THATS WHY THE DOOR GOT BURNT. WHEN THE DOOR CAUGHT ON FIRE, MY MOTHER WAS BURNED VERY BADLY, AS THIS WAS NOT THE TOTAL CAUSE OF HER DEATH, I AM CONCERNED ABOUT A DEFECT IN THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10053150January 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ON THE DAYS OF JAN 7, 8 AND 9 2004 WITH TEMPS BELOW 25F DEGREES, A VERY STRONG ODOR OF GASOLINE WAS PRESENT WITHIN AND OUSIDE OF THE CABIN OF THE 2002 SUBARU IMPREZA WRX. THE SMELL COULD BE OVERWHELMING AT TIMES OF COLDER TEMPS (>15DEGREES) AND WOULD DEMINISH AFTER SOME DRIVING. TOOK AUTO INTO DEALER ON 8 JAN. EVEN THOUGH DEALER SERVICE REP COULD SMELL THE ODOR OF GASOLINE WHEN DRIVING IT BACK TO THE GARAGE AREA, THE TECHNICIANS COULD NOT REPLICATE THE ISSUE. WAS TOLD BY THE SERVICE REP THAT THIS IS NOT A SAFETY ISSUE. SERVICE REP WAS AWARE OF TSB ISSUED BY SUBARU FOR A VERY SIMILAR ITEM, BUT THEY NEEDED TO REPLICATE THE ISSUE WITHIN THE CONFINES OF THE GARAGE TO BE SURE. FOUR DAYS LATER (AND COUNTING) I AM WAITING FOR COLDER TEMPS TO CAUSE THE GASOLINE ODOR FOR THE TECHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052889January 12, 2004
FUEL SYSTEM, GASOLINE
ON MY 2002 SUBARU IMPREZA WRX, THE CAR LEAKS FUEL AND A RAW FUEL SMELL IS STRONG IN THE CABIN WHENEVER THE CAR IS DRIVEN WHEN THE OUTSIDE TEMPERATURE IS BELOW 20 DEGREES FAHRENHEIT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052907January 12, 2004
FUEL SYSTEM, GASOLINE
FUEL LEAK IN COLD WEATHER. CAN SMELL FUEL INSIDE THE CAR WHEN THE OUTSIDE AIR VENT IS ON. GAS MILEAGE IS ALSO LOWER IN REALLY COLD WEATHER (MAY OR MAY NOT BE RELATED). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052908January 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
UPON STARTING THE CAR ON A COLD DAY (AROUND 0 F), A VERY STRONG RAW GASOLINE SMELL CAME THROUGH THE DASHBOARD VENTS. THE ODOR DISSIPATED WHILE DRIVING, BUT EVERY TIME THE VEHICLE WAS STOPPED/IDLING (EVEN AFTER THE ENGINE WAS WARMED UP), THE OVERWHELMING GASOLINE VAPOR ODOR CAME BACK THROUGH THE VENTS. I RESEARCHED THE PROBLEM ON THE INTERNET AND IDENTIFIED A POTENTIAL SOURCE--IN MY 2.2L ENGINE, THERE IS A SHORT RUBBER HOSE CONNECTING TWO METAL FUEL LINES THAT BECOMES WETTED WITH FUEL AND SOMETIMES EVEN DRIPS DOWN ONTO THE ENGINE BLOCK. THIS CERTAINLY SEEMS TO BE ONE SOURCE, IF NOT THE ONLY ONE, FOR THIS PROBLEM. IT SEEMS TO BE A SAFETY ISSUE NOT ONLY FOR THE PASSENGERS' HEALTH, BUT INSIDE THE ENGINE COMPARTMENT AS WELL. PLEASE VISIT THE FOLLOWING INTERNET DISCUSSION: HTTP://FORUMS.NASIOC.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=131755&PERPAGE=50&PAGENUMBER=1 *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052820January 11, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
SUBARU OF AMERICA HAS A TECHNICAL SERVICE BULITEN ABOUT MODEL YEAR 2002 SUBARU IMPREZA WRX'S HAVING A LEAKY FUEL LIKE WHERE IT ENTERS THE INJECTORS. THIS BULLITEN IS NOT COVERED IF THE CAR IS OUT OF WARRENTY. YET THE FUEL LEAK IS SO BAD THAT WHEN THE AIR CONDITIONING IS TURNED ON THERE IS A VERY STRONG FUEL SMELL COMIN FROM THE VENTS. I FEEL THAT THIS BULLITEN SHOULD BE A RECALL AND NOT A BULLITEN. THIS KIND OF PROBLEM CAUSES A HUGE SAFETY RICK AND IF A CAR WERE TO CATCH FIRE FROM THE LEAKY FUEL IT COULD NOT ONLY DESTROY THE CAR BUT ALSO HURT OR KILL THE DRIVER AND PASSENGERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052852January 11, 2004
FUEL SYSTEM, OTHER
FUEL SMELL INSIDE CAR DURING COLD WHETHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052725January 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I OWN A 2002 SUBARU WRX WAGON. THE COLD MORNING (-3F) OF JANUARY 9, 2004, I SMELLED FUEL INSIDE THE CABIN OF MY CAR A FEW MINUTES AFTER I STARTED THE CAR. THE GASOLINE SCENT WAS STRONG AROUND THE IMMEDIATE AREA OUTSIDE AND INSIDE THE VEHICLE. THE SCENT CAN ALSO BE SENSED UNDER THE HOOD. AFTER A DRIVE, THE SCENT REMAINED. EVEN AFTER I REACHED MY DESTINATION 15 MILES AND 30 MINUTES LATER, I CAN STILL SMELL FUEL UNDER THE HOOD. I HAVE CALLED VILLAGE SUBARU (61 POWDERMILL RD. ACTON, MA 01742 978-897-1128) AND SCHEDULED A SERVICE ON MONDAY. THANK YOU, - ALEX TENG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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